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36
ENGLISH
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
CD/USB/iPod
Disc cannot be ejected.
Press and hold
to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit (page 4).
Noise is generated. Skip to another track or change the disc.
“PLEASE EJECT” appears. Reset the unit (page 4). If this does not solve the
problem, consult your nearest service center.
Playback order is not as
intended.
Optical disc, the files are played in the order which they
were recorded.
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
Elapsed playing time is not
correct.
This depends on the recording process earlier (disc/USB).
“READING” keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/
iPhone).
“UNSUPPORTED DEVICE”
appears.
• Check whether the connected USB device is compatible
with this unit and ensure the file systems are in
supported formats. (Page 33)
• Reattach the USB device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the USB device is not malfunction and reattach
the USB device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
Symptom Remedy
CD/USB/iPod
• The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
• “USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
The iPod/iPhone does not
turn on or does not work.
• Check the connection between this unit and iPod/iPhone.
• Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NO DISC” Insert a playable disc into the loading slot.
“TOC ERROR” Make sure the disc is clean and inserted properly.
“NA FILE” Make sure the media (disc/USB) contain supported audio
files. (Page 33)
“COPY PRO” A copy-protected file is played (disc/USB).
“NO DEVICE” Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
“NO MUSIC” Connect a device (USB/iPod/iPhone) that contains
playable audio files.
“iPod ERROR” • Reconnect the iPod.
• Reset the iPod.
“MEMORY FULL” You have reached the maximum storage limit of your
iPod/iPhone.
SiriusXM® Radio
“CH LOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass
code to unlock. (Page 14)
“CHAN UNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-888-539-7474 in
Canada to subscribe. (Page 12)
Troubleshooting
JS_KWD_KDC_BT370U_KN_EN.indd 36JS_KWD_KDC_BT370U_KN_EN.indd 36 4/6/2021 9:43:53 AM4/6/2021 9:43:53 AM
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