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25
TROUBLESHOOTING
PROBLEM
POSSIBLE
CAUSE
SOLUTION
The mower does
not start.
The battery is not charged. Charge the battery.
The switch is defective. Replace the switch
Grass jammed at blade. Remove battery; check under deck for
jams.
The battery is not attached to
the motor.
Check the connection between the motor
connector and the battery.
Battery may require service or
replacement.
Call customer service 1-800-791-9458
or replace battery.
The mower cuts
the grass unevenly.
The lawn is rough or uneven. Check the mowing area.
The cutting height is not set
properly.
Move the wheels to a higher setting.
The mower does
not mulch properly.
Wet grass clippings are sticking
to the underside of the deck.
Wait until the grass dries before mowing.
The side discharge is missing. Install the side discharge.
The mower is hard
to push.
The grass is too tall, or the
cutting height is too low.
Raise the cutting height.
The rear of the mower housing
and the blade are dragging in
thick grass.
Empty the grass clippings from the grass
catcher bag.
The mower is
excessively noisy
and vibrates.
The motor shaft is bent. Stop the motor, and inspect for damage.
The blade is unbalanced. Repair before restarting. If vibration
persists, call customer service at 1-800-
791-9458
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