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Samsung UE43AU7020KXXU 43" AU7020 UHD 4K HDR Smart TV
E-Manual - Page 205
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Internet
Establishing A Wired Internet Connection
Establishing A Wireless Internet Connection
Checking The Internet Connection Status
Resetting Your Network
Turning On The TV With A Mobile Device
Connecting An IP Control Device To The TV
Allowing To Connect A Wireless Network
Changing The Name Of The TV
Displaying Your Mobile Device Screen On The TV
Using Tap View
Enabling Tap View
Mobile Screen Viewing In Multi View
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For Computers
Connection Notes For Mobile Devices
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV / AU9 Series Or Higher/The Frame)
About The Samsung Smart Remote (AU8 Series)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The TV With A Keyboard, Mouse Or Gamepad
Connecting A USB Keyboard, Mouse Or Gamepad
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
Using The Keyboard And Mouse
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Launching Samsung Business TV App Automatically
Automatic Casting In Multi View
Testing Smart Hub Connections
Resetting Smart Hub
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using Ambient Mode
Ambient Mode Browser Screen
Applying Effects To The Content
Viewing Detailed Information About The Content
Entering The TV Viewing Screen From Ambient Mode
Using Art Mode
Viewing Images
Viewing Images By Time
Import Images From An External Storage Device
Remove Images From My Collection
Buying Images From Art Store
Subscribing To Art Store Membership
Setting The Style Of The Selected Image
Apply A Border Style And A Colour To An Image
Setting Up Art Mode
Using Art Mode With The SmartThings App
Precautions When Using Art Mode
Using The Shortcuts
Adding Channels
Moving Channels
Removing A Channels
Using PC On TV
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Cloud Service
Using Cloud Service
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
Registering A Device
SmartThings Screen Layout
Available Devices
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Setting The Super Ultra Wide Game View
Troubleshooting Of The Game Screen And Audio Problems
TV Viewing
Using The Guide
Recording Programmes
Using The Instant And Schedule Recording Options From The Guide Screen
Using The Instant And Schedule Recording Options While Watching A Programme
Scheduling A Video Recording After Entering The Date And Time
Managing The Schedule Recording List
Viewing Recorded Programmes
Setting Up A Schedule Recording Start
Setting Up Schedule Viewing
Using The Schedule Viewing Options From The Guide Screen
Using The Schedule Viewing Options While Watching A Programme
Using Schedule Viewing To View Programmes At A Specified Time On A Specified Date
Setting The Schedule Viewing Time
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Editing Channels
Using A Personal Favourites List
Create A Favourites List
TVViewing Support Functions
Changing The Broadcast Signal
Scanning For Available Channels
Selecting The Cable Network Search Option
Scanning For Available Channels On Standby Mode
Setting The Wakeup Time
Setting The Functions For The Service Provider
Checking Digital Channel Signal Info And Strength
Restricting Viewing To Specific Channels
Using Mark Adult Channels
Selecting The Broadcasting Audio Option
Using Programme Rating Lock
Showing Common Interface Menu
Configuring Advanced Broadcasting Settings
Tuning Broadcast Signals Manually
Tuning Digital Channels
Tuning Analogue Channels
Finetuning Analogue Broadcasts
Transferring Channel List
Enabling/Disabling Edit Channel Numbers
Deleting CAM Operator Profile
Setting Satellite System
Changing Teletext Language
Selecting The Broadcast Audio Language
Showing TVkey Interface Menu
Reading Digital Text
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Setting The Viewing Environment For External Devices
Playing Games On An Optimised Screen
Setting The Game Mode Details
Using Input Signal Plus
Using HDMI Black Level
Picture Support Functions
Viewing A Pictureinpicture (PIP)
Changing The Picture Size Settings
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The TV Through Bluetooth Devices
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock Automatically
Adjusting The Clock For DST And Time Zone
Changing The Current Time
Setting The Clock Manually
Using The Sleep Timer
Turning On The TV Using The On Timer
Turning Off The TV Using The Off Timer
Using The Power And Energy Saving Functions
Reducing The Energy Consumption Of The TV
Updating The TV's Software
Updating Through The Internet
Updating Through A USB Device
Updating The TV Automatically
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
Audio Description
The TV Screen Is Turned Off But Audio Continues
White Text On Black Background (high Contrast)
Setting The Screen To Black And White
Inverting The Screen Colour
Enlarging The Font (for The Visually Impaired)
Learning About The Remote Control (for The Visually Impaired)
Learning About The TV Menu
Watching TV Broadcasts With Subtitles
Selecting The Broadcasting Subtitle Language
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
Enlarging The Sign Language Screen For The Hearing Impaired
Configuring The Repeat Settings For Remote Control Buttons
App For The Visually Impaired (SeeColors App)
Using Voice Assistants On The TV
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Selecting Usage Or Retail Mode
Setting Up The Button Lock
Setting Up The USB Lock
Managing External Devices
Using AirPlay
Restoring The TV To The Factory Settings
HbbTV
Using A TV Viewing Card (“CI Or CI+ Card”)
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
Connecting The CI Or CI+ Card
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
Using The CI Or CI+ Card
Teletext Feature
On The Samsung Smart Remote Or Remote Control
On The Standard Remote Control
Typical Teletext Page
Precautions And Notes
Before Using The Recording And Timeshift Functions
Before Using The Recording And Schedule Recording Functions
Before Using The Timeshift Function
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Internet Connection
Precautions For Wireless Internet
Wireless Security Protocols
Read Before Playing Photo, Video Or Music Files
Limitations To The Use Of Photo, Video And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (QLED TV Except For 43Q7*A/50Q7*A Model, Q6*A And Q5*A Series/The Frame)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (43Q7*A/50Q7*A Model, Q6*A/AU9 Series)
Supported Video Codecs (32Q6*A Model And AU8/AU7/BEA Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (Q5*A Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN7**A Series Or Higher)
Other Restrictions
Video Decoders
Audio Decoders
Read After Installing The TV
Picture Sizes And Input Signals
Installing An Antitheft Lock
Supported Resolutions For UHD Input Signals
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Resolutions For Input Signals Supported By 8K Models (QN7**A Series Or Higher)
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Supported Resolutions For FreeSync (VRR)
Supported Resolutions For Wide Screen
Read Before Connecting A Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA861
Supported Resolutions For Video Signals
CTA861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Licences & Other Information
Troubleshooting
Picture Issues
Testing The Picture
Sound And Noise Issues
Testing The Sound
Channel And Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMICEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other Issues
Diagnosing TV Operational Issues
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
FAQ
The TV Screen Does Not Display Properly
When The TV Screen Does Not Display Properly
The TV Does Not Turn On
When Your TV Does Not Turn On
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
When The TV Does Not Connect With An External Device Properly
Internet Access Is Not Available
When The TV Can't Connect To The Internet
There Is No Sound Or The Speakers Are Making An Odd Sound
When No Sound Comes Out Of The TV, Or The Sound Is Breaking Up
The Remote Control Does Not Work
When The Remote Control Does Not Work
Updating The Software
Updating To The Latest TV's Software
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Learning About The Accessibility Menu Functions
Using The TV With Voice Guide On
Changing Channel
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
Changing Volume
Using Programme Information
Using The Guide
To View A Programme On Now
Other Options In The Guide
Using Schedule Viewing
Setting Up A Schedule Viewing
Cancelling A Scheduled Viewing
Using The Channel List
Recording
Using The Instant And Schedule Recording Options From The Guide Screen:
Recording The Programme You Are Watching
Scheduling Recording From The Programme Info Window
Changing The Recording Time
Viewing Recorded Programmes
Deleting A Recorded Programme
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
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File type: PDF
File name: 48069769_ue43au7020kxxu.pdf
File size: 1.22 MB
File Language: English
Pages: 265
Author: Samsung
File created: 2022-03-07
Published: 2023-10-07
Updated: 2023-10-11
Verified by
Jaqueline Hayes
on 2023-10-11
Download File
Table of Contents
×
Guide
5
Connections
5
Connection Guide
5
Connecting An Antenna (Aerial)
7
Connecting To The Internet
8
Establishing A Wired Internet Connection
8
Establishing A Wireless Internet Connection
9
Checking The Internet Connection Status
10
Resetting Your Network
10
Turning On The TV With A Mobile Device
11
Connecting An IP Control Device To The TV
11
Allowing To Connect A Wireless Network
11
Changing The Name Of The TV
11
Displaying Your Mobile Device Screen On The TV
12
Using Tap View
13
Enabling Tap View
14
Mobile Screen Viewing In Multi View
14
Connection Cables For External Devices
15
Switching Between External Devices Connected To The TV
17
Editing The Name And Icon Of An External Device
17
Using Additional Functions
18
Connection Notes
19
Connection Notes For HDMI
19
Connection Notes For Audio Devices
20
Connection Notes For Computers
20
Connection Notes For Mobile Devices
21
Remote Control And Peripherals
22
About The Samsung Smart Remote (QLED TV / AU9 Series Or Higher/The Frame)
22
About The Samsung Smart Remote (AU8 Series)
25
Connecting The Samsung Smart Remote To The TV
28
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
29
Using Anynet+ (HDMICEC)
30
Connecting An External Device Through Anynet+ And Using Their Menus
30
Read Before Connecting An Anynet+ (HDMICEC) Device
30
Controlling The TV With A Keyboard, Mouse Or Gamepad
31
Connecting A USB Keyboard, Mouse Or Gamepad
31
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
31
Using The Keyboard And Mouse
32
Setting Up The Input Devices
33
Entering Text Using The OnScreen Virtual Keyboard
33
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
34
Smart Features
35
Using Smart Hub
35
Displaying The Home Screen
36
Launching Smart Hub Automatically
43
Launching The Last Used App Automatically
43
Launching Samsung Business TV App Automatically
43
Automatic Casting In Multi View
44
Testing Smart Hub Connections
44
Resetting Smart Hub
44
Using A Samsung Account
45
Signing In To A Samsung Account
45
Creating A New Account
45
Managing Your Samsung Account
45
Using Ambient Mode
47
Ambient Mode Browser Screen
47
Applying Effects To The Content
51
Viewing Detailed Information About The Content
52
Entering The TV Viewing Screen From Ambient Mode
52
Using Art Mode
53
Viewing Images
54
Viewing Images By Time
55
Import Images From An External Storage Device
56
Remove Images From My Collection
56
Buying Images From Art Store
57
Subscribing To Art Store Membership
57
Setting The Style Of The Selected Image
58
Apply A Border Style And A Colour To An Image
59
Setting Up Art Mode
59
Using Art Mode With The SmartThings App
60
Precautions When Using Art Mode
61
Using The Shortcuts
62
Adding Channels
63
Moving Channels
63
Removing A Channels
63
Using PC On TV
64
Using Screen Sharing (Windows PC) / AirPlay (Mac)
64
Using Easy Connection To Screen
64
Connecting A Remote PC
65
Playing Multimedia Content On A Remote PC
68
Using Samsung DeX
68
Using Microsoft 365
69
Adding The Cloud Service
69
Using Cloud Service
69
Using The Apps Service
70
Installing An App
71
Launching An App
71
Managing Installed Apps
72
Using The EManual
74
Launching The EManual
74
Using The Buttons In The EManual
74
Using The Internet
76
Using SmartThings
77
Registering A Device
77
SmartThings Screen Layout
78
Available Devices
79
Playing Pictures/video/music
80
Playing Multimedia Content On A PC Or Mobile Device
81
Playing Multimedia Content On A USB Device
81
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
82
Buttons And Functions Available While Playing Multimedia Content
82
Using Multi View
86
Using Bixby
89
Starting Bixby With Voice
89
Starting Bixby Using Buttons On The Samsung Smart Remote
90
Learning About The Explore Bixby Screen
91
Read Before Using Bixby
92
Provisions For Using Bixby
93
Using The Game Bar
94
Starting The Game Bar
94
Learning About The Game Bar
94
Setting The Super Ultra Wide Game View
96
Troubleshooting Of The Game Screen And Audio Problems
96
TV Viewing
97
Using The Guide
97
Recording Programmes
100
Using The Instant And Schedule Recording Options From The Guide Screen
100
Using The Instant And Schedule Recording Options While Watching A Programme
100
Scheduling A Video Recording After Entering The Date And Time
101
Managing The Schedule Recording List
101
Viewing Recorded Programmes
101
Setting Up A Schedule Recording Start
102
Setting Up Schedule Viewing
102
Using The Schedule Viewing Options From The Guide Screen
102
Using The Schedule Viewing Options While Watching A Programme
102
Using Schedule Viewing To View Programmes At A Specified Time On A Specified Date
103
Setting The Schedule Viewing Time
103
Using Timeshift
104
Buttons And Functions Available While Recording A Programme Or Timeshift
104
Using The Channel List
106
Editing Channels
107
Using A Personal Favourites List
108
Create A Favourites List
108
TVViewing Support Functions
109
Changing The Broadcast Signal
109
Scanning For Available Channels
109
Selecting The Cable Network Search Option
109
Scanning For Available Channels On Standby Mode
110
Setting The Wakeup Time
110
Setting The Functions For The Service Provider
110
Checking Digital Channel Signal Info And Strength
111
Restricting Viewing To Specific Channels
111
Using Mark Adult Channels
111
Selecting The Broadcasting Audio Option
111
Using Programme Rating Lock
112
Showing Common Interface Menu
112
Configuring Advanced Broadcasting Settings
113
Tuning Broadcast Signals Manually
113
Tuning Digital Channels
113
Tuning Analogue Channels
113
Finetuning Analogue Broadcasts
113
Transferring Channel List
113
Enabling/Disabling Edit Channel Numbers
114
Deleting CAM Operator Profile
114
Setting Satellite System
114
Changing Teletext Language
114
Selecting The Broadcast Audio Language
115
Showing TVkey Interface Menu
115
Reading Digital Text
115
Picture And Sound
116
Using Intelligent Mode
116
Adjusting The Picture Quality
118
Choosing A Picture Mode
118
Configuring Advanced Picture Settings
119
Setting The Viewing Environment For External Devices
120
Playing Games On An Optimised Screen
120
Setting The Game Mode Details
121
Using Input Signal Plus
122
Using HDMI Black Level
122
Picture Support Functions
123
Viewing A Pictureinpicture (PIP)
123
Changing The Picture Size Settings
124
Configuring A Sound Mode And Expert Settings
125
Choosing A Sound Mode
125
Configuring Advanced Sound Settings
125
Using The Sound Support Functions
127
Selecting Speakers
127
Listening To The TV Through Bluetooth Devices
127
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
128
System And Support
129
Using The Time Functions And The Timers
129
Setting The Clock Automatically
129
Adjusting The Clock For DST And Time Zone
130
Changing The Current Time
130
Setting The Clock Manually
131
Using The Sleep Timer
131
Turning On The TV Using The On Timer
131
Turning Off The TV Using The Off Timer
131
Using The Power And Energy Saving Functions
132
Reducing The Energy Consumption Of The TV
132
Updating The TV's Software
134
Updating Through The Internet
134
Updating Through A USB Device
134
Updating The TV Automatically
134
Audio And Video Functions For The Visually Or Hearing Impaired
135
Running The Accessibility Functions
135
Running Accessibility Shortcuts
135
Enabling Voice Guides For The Visually Impaired
136
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
136
Audio Description
136
The TV Screen Is Turned Off But Audio Continues
137
White Text On Black Background (high Contrast)
137
Setting The Screen To Black And White
137
Inverting The Screen Colour
138
Enlarging The Font (for The Visually Impaired)
138
Learning About The Remote Control (for The Visually Impaired)
138
Learning About The TV Menu
138
Watching TV Broadcasts With Subtitles
139
Selecting The Broadcasting Subtitle Language
139
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
140
Enlarging The Sign Language Screen For The Hearing Impaired
140
Configuring The Repeat Settings For Remote Control Buttons
140
App For The Visually Impaired (SeeColors App)
140
Using Voice Assistants On The TV
141
Select The Voice Assistant
141
Using Other Functions
142
Changing The Menu Language
142
Setting Up A Password
142
Selecting Usage Or Retail Mode
142
Setting Up The Button Lock
142
Setting Up The USB Lock
143
Managing External Devices
143
Using AirPlay
143
Restoring The TV To The Factory Settings
143
HbbTV
144
Using A TV Viewing Card (“CI Or CI+ Card”)
145
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
145
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
145
Connecting The CI Or CI+ Card
146
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
146
Using The CI Or CI+ Card
147
Teletext Feature
148
On The Samsung Smart Remote Or Remote Control
148
On The Standard Remote Control
149
Typical Teletext Page
151
Precautions And Notes
152
Before Using The Recording And Timeshift Functions
152
Before Using The Recording And Schedule Recording Functions
152
Before Using The Timeshift Function
153
Supported Broadcasting Audio Options
153
Read Before Using Apps
154
Read Before Using The Internet Function
155
Read Before Setting Up A Wireless Internet Connection
156
Precautions For Wireless Internet
156
Wireless Security Protocols
156
Read Before Playing Photo, Video Or Music Files
157
Limitations To The Use Of Photo, Video And Music Files
157
Supported Subtitles
158
Subtitle Formats
158
Video Formats With Subtitles
158
Supported Image Formats And Resolutions
159
Supported Music Formats And Codecs
159
Supported Video Codecs (QLED TV Except For 43Q7*A/50Q7*A Model, Q6*A And Q5*A Series/The Frame)
160
Other Restrictions
161
Video Decoders
161
Audio Decoders
161
Supported Video Codecs (43Q7*A/50Q7*A Model, Q6*A/AU9 Series)
162
Supported Video Codecs (32Q6*A Model And AU8/AU7/BEA Series)
163
Other Restrictions
164
Video Decoders
164
Audio Decoders
164
Supported Video Codecs (Q5*A Series)
165
Other Restrictions
166
Video Decoders
166
Audio Decoders
166
Supported Video Codecs (QN7**A Series Or Higher)
167
Other Restrictions
168
Video Decoders
168
Audio Decoders
168
Read After Installing The TV
169
Picture Sizes And Input Signals
169
Installing An Antitheft Lock
169
Supported Resolutions For UHD Input Signals
170
If Input Signal Plus Is Set To Off
170
If Input Signal Plus Is Set To On
170
Resolutions For Input Signals Supported By 8K Models (QN7**A Series Or Higher)
171
If Input Signal Plus Is Set To Off
171
If Input Signal Plus Is Set To On
171
Supported Resolutions For FreeSync (VRR)
172
Supported Resolutions For Wide Screen
173
Read Before Connecting A Computer (Supported Resolutions)
174
IBM
174
MAC
174
VESA DMT
175
VESA CVT
176
CTA861
176
Supported Resolutions For Video Signals
177
CTA861
177
VESA CVT
178
Read Before Using Bluetooth Devices
179
Restrictions On Using Bluetooth
179
Licences & Other Information
180
Troubleshooting
182
Picture Issues
182
Testing The Picture
182
Sound And Noise Issues
188
Testing The Sound
188
Channel And Broadcast Issues
191
External Device Connectivity Issues
192
Network Issues
194
Anynet+ (HDMICEC) Issues
195
Remote Control Issues
197
Recording Issues
198
Apps
199
Media Files
199
Voice Assistant Issues
200
Other Issues
202
Diagnosing TV Operational Issues
204
Getting Support
205
Getting Support Through Remote Management
205
Finding The Contact Information For Service
205
Requesting Service
205
FAQ
206
The TV Screen Does Not Display Properly
206
When The TV Screen Does Not Display Properly
206
The TV Does Not Turn On
211
When Your TV Does Not Turn On
211
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
217
When The TV Does Not Connect With An External Device Properly
217
Internet Access Is Not Available
221
When The TV Can't Connect To The Internet
221
There Is No Sound Or The Speakers Are Making An Odd Sound
226
When No Sound Comes Out Of The TV, Or The Sound Is Breaking Up
226
The Remote Control Does Not Work
232
When The Remote Control Does Not Work
232
Updating The Software
236
Updating To The Latest TV's Software
236
Accessibility Guidance
242
Menu Learning Screen
242
Using The Remote Control
242
Orientation Of The Samsung Smart Remote Or Remote Control
242
Description Of The Samsung Smart Remote Or Remote Control
242
Using The Accessibility Menu
244
Running The Accessibility Shortcuts Menu
244
Running The Accessibility Menu Functions Using The General Menu
244
Running The Accessibility Menu Functions Using Bixby
245
Learning About The Accessibility Menu Functions
246
Using The TV With Voice Guide On
248
Changing Channel
248
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
248
Changing Volume
249
Using Programme Information
249
Using The Guide
250
To View A Programme On Now
251
Other Options In The Guide
252
Using Schedule Viewing
254
Setting Up A Schedule Viewing
254
Cancelling A Scheduled Viewing
254
Using The Channel List
255
Recording
257
Using The Instant And Schedule Recording Options From The Guide Screen:
257
Recording The Programme You Are Watching
258
Scheduling Recording From The Programme Info Window
258
Changing The Recording Time
258
Viewing Recorded Programmes
259
Deleting A Recorded Programme
259
Using Smart Hub
260
Smart Hub
260
Using The Smart Hub Home Screen
261
Launching The EManual
264
Using Bixby
265
Running Bixby
265
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