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6
BEFORE RETURNING YOUR
GREENLIFE PRODUCT
I you are experiencing problems with your
All-in-One Oven, we suggest that you call
GreenLife customer service at 1-877-926-6526
beore returning the product. A representative
can conrm whether the product is
under warranty and advise on next steps.
IMPORTANT: I the deective product is to be
serviced by someone other than GreenLie’s
authorized service, please tell the servicer
to call our consumer service at 1-877- 926-
6526 to ensure that the problem is properly
diagnosed, the product is serviced with the
correct parts, and the product is still under
warranty.
LIMITED WARRANTY
GreenLie Electrics are covered by a limited
warranty against defects in materials and
workmanship, beginning on the date o
purchase and lasting for two years. If your
GreenLife Electrics product has a defect
during the warranty period, The Cookware
Company (USA), LLC will either repair or
replace the product. Further information on
the warranty claim process, exclusions rom
warranty coverage, and other terms can be
found in the complete limited warranty for
this product, available online at greenlie-
cookware.com.
TERMS OF SALE; ARBITRATION
The terms on which The Cookware Company
(USA), LLC sells GreenLife Electrics are
available online at greenlie-cookware.
com (the “Terms”). The Terms contain very
impor tant information regarding your rights
and obligations, as well as conditions,
limitations, and exclusions that may apply to
you. Please read them carefully.
In particular, the Terms provide that, by
your purchase of this product, you and The
Cookware Company (USA), LLC are agreeing
to give up any rights to litigate in a court
or before a jury, or to participate in a class
action or representative action with respect
to a claim. Other rights that you would have i
you went to court may also be unavailable or
limited in arbitration.
Any claim, dispute, or controversy between you
and The Cookware Company (USA), LLC arising
from or relating in any way to your purchase of
products or services will be resolved exclusively
and fnally by binding arbitration.
The arbitration will be administered by the
American Arbitration Association (“AAA”) in
accordance with the Consumer Arbitration
Rules (the “AAA Rules”) then in eect, except as
modied hereby. (The AAA Rules are available at
adr.org or by calling the AAA at 1-800-778-7879.)
The Federal Arbitration Act will govern the
interpretation and enorcement o this arbitration
and waiver provision. The Cookware Company
(USA), LLC will be responsible or the AAA ling
fee of any such proceeding.
Other than your right to pursue a claim in
small claims court, as described in the Terms,
the arbitrator will have exclusive authority to
resolve any dispute relating to arbitrability and/
or enorceability o this arbitration provision,
including any unconscionability challenge or any
other challenge that the arbitration provision
or these Terms are void, voidable or otherwise
invalid. The arbitrator will be empowered to grant
whatever relie would be available in court under
law or in equity. Any award o the arbitrator(s)
will be nal and binding on each o the parties
and may be entered as a judgment in any court
of competent jurisdiction. Attorney fee shifting
in this case is governed by the Terms. You agree
to an arbitration on an individual basis. In any
dispute, NEITHER YOU NOR THE COOKWARE
COMPANY (USA), LLC WILL BE ENTITLED
TO JOIN OR CONSOLIDATE CLAIMS BY OR
AGAINST OTHER CUSTOMERS IN COURT OR
IN ARBITRATION OR OTHERWISE PARTICIPATE
IN ANY CL AIM AS A CLASS REPRESENTATIVE,
CLASS MEMBER OR IN A PRIVATE ATTORNEY
GENERAL CAPACITY. The arbitral tribunal may
not consolidate more than one person’s claims,
and may not otherwise preside over any form
of a representative or class proceeding. The
arbitral tribunal has no power to consider the
enorceability o this class arbitration waiver
and any challenge to the class arbitration waiver
may only be raised in a court o competent
jurisdiction.I any provision o the arbitration
agreement described herein and in the Terms is
ound unenorceable, the unenorceable provision
will be severed and the remaining arbitration
terms will be enorced.
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