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Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
• The printer speed may be reduced when printing for long periods of time, or printing at elevated
temperatures.
• The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print
job.
Does the print speed increase?
The problem is
solved.
Contact
customer
support.
Print job takes longer than expected
Action Yes No
Step 1
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the print job.
Does the print job still take long?
Go to step 2. The problem is
solved.
Step 2
Disable the Page Protect feature.
From the printer control panel, navigate to:
> Settings > > General Settings > > Print
Recovery >
> Page Protect > > O >
Does the print job still take long?
Go to step 3. The problem is
solved.
Step 3
Change the environmental settings.
From the printer control panel, navigate to:
> Settings > > General Settings > > Eco‑Mode
> select a setting >
Note: When using the Eco-Mode setting, you may notice a
reduction in performance.
Does the print job still take long?
Install additional
printer memory.
For more
information, contact
customer support.
The problem is
solved.
Tray linking does not work
Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set
the size from the Paper Size/Type menu.
Troubleshooting 134
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