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Samsung UE55CU7100KXXU User Manual
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Samsung UE55CU7100KXXU 2023 55” CU7100 UHD 4K HDR Smart TV
E-Manual - Page 258
For UE55CU7100KXXU.
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Network
Establishing A Wired Network Connection
Establishing A Wireless Network Connection
Checking The Network Connection Status
Resetting Your Network
Turning On The TV With A Mobile Device
Connecting An IP Control Device To The TV
Allowing To Connect A Wireless Network
Allowing To Connect The WiFi Direct
Changing The Name Of The TV
Displaying Your Mobile Device Screen On The TV
Using Screen Sharing (Smart View)
Using Apple AirPlay
Using Screen Sharing (Tap View)
Enabling Tap View
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For Computers
Connection Notes For Mobile Devices
Connection Notes For Portrait Mode
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/The Frame/S8*C/S9*C Series/CU8 Series/CU77** Model)
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The TV With A Keyboard, Mouse Or Gamepad
Connecting A USB Keyboard, Mouse Or Gamepad
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
Using The Keyboard And Mouse
Using The Gamepad
Using The Controller
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Launching Samsung Business TV App Automatically
Automatic Mirroring From Multi View
Automatic Casting In Multi View
Launching Multi View Automatically When Rotating
Testing Smart Hub Connections
Resetting Smart Hub
Using Ambient Mode
Entering The TV Viewing Screen From Ambient Mode
Using Art Mode
About The Art Home Screen
Import Images From USB Memory
Using Art Mode With The SmartThings App
Precautions When Using Art Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using The Shortcuts
Adding Channels
Moving Channels
Removing A Channels
Using Workspace
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Web Service
Using Web Service
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
SmartThings Quick Access
Use The SmartThings Hub Features
Register And Manage Devices Via SmartThings
Use The Screen's Sensors Via SmartThings
Control SmartThings With Bixby
Control The Display Device From The Mobile SmartThings App
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Using FreeSync
Setting The Super Ultra Wide Game View
Changing The Super Ultra Wide Screen Position
Configuring 144 Hz Game Settings
Troubleshooting Of The Game Screen And Audio Problems
Using Auracast
Using Auracast
Using A Password
Changing Your Password
TV Viewing
Using The Guide
About The Guide Screen
Using Additional Features From The Guide
Recording Programmes
The Instant And Timer Recording Options From The Guide
Recording While Watching A Broadcast
Using The Recording Schedule Management Screen
Setting Up Schedule Viewing
Using The Schedule Viewing Options From The Guide Screen
Using The Schedule Viewing Options While Watching A Programme
Using The Viewing Schedule Management Screen
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Accessing The Channel List
Using The Functions On The Channel List Screen
Using The Channel Edit Function
Accessing The Channel Edit Screen
Using The Channel Edit Functions
Using A Personal Favourites List
Creating A Favourites List
TVViewing Support Functions
Scanning For Available Channels
Selecting The Cable Network Search Option
Scanning For Available Channels On Standby Mode
Setting The Wakeup Time
Setting The Functions For The Service Provider
Viewing Broadcast Service Provider Info
Checking Digital Channel Signal Info And Strength
Selecting The Broadcasting Audio Option
Using Programme Rating Lock
Showing Common Interface Menu
Configuring Advanced Broadcasting Settings
Tuning Broadcast Signals Manually
Tuning Digital Channels
Tuning Analogue Channels
Finetuning Analogue Broadcasts
Transferring Channel List
Enabling/Disabling Edit Channel Numbers
Deleting CAM Operator Profile
Setting Satellite System
Changing Teletext Language
Selecting The Broadcast Audio Language
Showing TVkey Interface Menu
Reading Digital Text
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Picture Support Functions
Viewing A Pictureinpicture (PIP)
Changing The Picture Size Settings
Setting The Viewing Environment For External Devices
Playing Games On An Optimised Screen
Setting The Game Mode Details
Using Input Signal Plus
Using HDMI Black Level
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The TV Through Bluetooth Devices
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock Automatically
Adjusting The Clock For DST And Time Zone
Changing The Current Time
Setting The Clock Manually
Using The Sleep Timer
Turning On The TV Using The On Timer
Turning Off The TV Using The Off Timer
Using The Power And Energy Saving Functions
Reducing The Power Consumption Of The TV
Using The Panel Care Functions
Setting The Panel Care
Updating The TV's Software
Updating Through The Network
Updating Through A USB Device
Updating The TV Automatically
Updating Through The Mobile Network
Security Updates Information
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
Audio Description
The TV Screen Is Turned Off But Audio Continues
Enlarge The Screen
White Text On Black Background (high Contrast)
Setting The Screen To Black And White
Inverting The Screen Colour
Setting The Outline Emphasis Feature For Viewers With Low Vision
Enlarging The Font (for The Visually Impaired)
Learning About The Remote Control (for The Visually Impaired)
Learning About The TV Menu
Watching TV Broadcasts With Subtitles
Selecting The Broadcasting Subtitle Language
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
Enlarging The Sign Language Screen For The Hearing Impaired
Configuring The Repeat Settings For Remote Control Buttons
Setting The Colour Correction Feature For Users With Colour Blindness
Using Voice Assistants On The TV
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Selecting Usage Or Retail Mode
Setting Up The Button Lock
Setting Up The USB Lock
Setting Up The Zero Touch Configuration
Managing External Devices
Using AirPlay
Restoring The TV To The Factory Settings
HbbTV
Using A TV Viewing Card (CI Or CI+ Card)
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
Connecting The CI Or CI+ Card
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
Using The CI Or CI+ Card
Teletext Feature
On The Samsung Smart Remote
On The Standard Remote Control
Typical Teletext Page
Precautions And Notes
Before Using The Recording And Timeshift Functions
Before Using The Recording And Schedule Recording Functions
Before Using The Timeshift Function
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Network Connection
Precautions For Wireless Network
Wireless Security Protocols
Read Before Playing Photo, Video Or Music Files
Limitations To The Use Of Photo, Video And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (QLED TV(except For QE1C/Q6*C/Q7*C Series)/S8*C/S9*C Series)
Supported Video Codecs (Q7*C Series, 85CU8 Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QE1C/Q6*C Series)
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (CU7/BEC Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (The Frame (32LS03C Model))
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN7**C Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN8**C Series Or Higher)
Other Restrictions
Video Decoders
Audio Decoders
Read After Installing The TV
Picture Sizes And Input Signals
Installing An Antitheft Lock
Supported Resolutions For UHD Input Signals
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA861
Supported Resolutions For Video Signals
CTA861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Licences & Other Information
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off.
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically.
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store.
Displayed Video Looks Blurry
The Picture Is Distorted.
There Is A Dotted Line On The Edge Of The Screen.
The Picture Won't Display In Full Screen.
The Subtitle Function In The TV Menu Is Deactivated.
Subtitles Appear On The TV Screen.
The HDR Of The Connected External Device Turns Off.
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound.
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound.
The Sound Is Interrupted.
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
The Sound Is Not Heard Clearly.
The Volume Of The External Device Cannot Be Adjusted.
I Want To Turn The TV And Audio Device Off And On At The Same Time.
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
The TV Is Not Receiving All Channels.
The Subtitles Are Not Provided On A Digital Channel.
Broadcasting Is Deactivated.
External Device Connectivity Issues
The "Mode Not Supported" Message Appears.
The Video Is OK But There Is No Audio.
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
No Screen Appears When Connecting The TV To An External Device.
I Want To Connect To A Bluetooth Speaker.
The PC Screen Does Not Appear Or It Flickers.
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work.
External Devices Cannot Be Operated With The TV Remote Control.
Recording Issues
The Timeshift Or Recording Function Cannot Be Used.
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC.
Apps
I Cannot Find The App I Want.
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well.
Bixby/Alexa Answers Although I Did Not Call It.
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The TV Is Hot.
The TV Smells Like Plastic.
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
The TV Is Tilted To The Side.
The Stand Is Wobbly Or Crooked.
I Want To Know How To Attach And Remove The TV Stand.
A POP (TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise.
The TV Is Making A Humming Noise.
The TV Narrates The Screen Events In Voiceover.
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Broadcast Signal In Self Diagnosis.
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Learning About The Accessibility Menu Functions
Using The TV With Voice Guide On
Changing Channel
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
Changing Volume
Using Programme Information
Using The Guide
To View A Programme On Now
Other Options In The Guide
Using Schedule Viewing
Setting Up A Schedule Viewing
Cancelling A Scheduled Viewing
Using The Channel List
Recording
Using The Instant And Schedule Recording Options From The Guide Screen:
Recording The Programme You Are Watching
Scheduling Recording From The Programme Info Window
Changing The Recording Time
Viewing Recorded Programmes
Deleting A Recorded Programme
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
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File type: PDF
File name: 64733932_ue55cu7100kxxu.pdf
File size: 279.26 KB
File Language: English
Pages: 270
Author: Samsung
File created: 2023-03-10
Published: 2023-06-26
Updated: 2024-03-20
Verified by
Jaqueline Hayes
on 2024-03-20
Download File
Table of Contents
×
Guide
6
Connections
6
Connection Guide
6
Connecting An Antenna (Aerial)
8
Connecting To The Network
9
Establishing A Wired Network Connection
9
Establishing A Wireless Network Connection
10
Checking The Network Connection Status
11
Resetting Your Network
11
Turning On The TV With A Mobile Device
12
Connecting An IP Control Device To The TV
12
Allowing To Connect A Wireless Network
12
Allowing To Connect The WiFi Direct
13
Changing The Name Of The TV
13
Displaying Your Mobile Device Screen On The TV
14
Using Screen Sharing (Smart View)
14
Using Apple AirPlay
14
Using Screen Sharing (Tap View)
15
Enabling Tap View
15
Connection Cables For External Devices
16
Switching Between External Devices Connected To The TV
18
Editing The Name And Icon Of An External Device
18
Using Additional Functions
20
Connection Notes
21
Connection Notes For HDMI
21
Connection Notes For Audio Devices
22
Connection Notes For Computers
22
Connection Notes For Mobile Devices
23
Connection Notes For Portrait Mode
23
Remote Control And Peripherals
24
About The Samsung Smart Remote (QLED TV/The Frame/S8*C/S9*C Series/CU8 Series/CU77** Model)
24
About The Remote Control (CU7/BEC Series) (except For CU77** Model)
27
Connecting The Samsung Smart Remote To The TV
30
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote Setup
31
Learn How To Use Samsung Smart Remote
31
Using Anynet+ (HDMICEC)
32
Connecting An External Device Through Anynet+ And Using Their Menus
32
Read Before Connecting An Anynet+ (HDMICEC) Device
32
Controlling The TV With A Keyboard, Mouse Or Gamepad
33
Connecting A USB Keyboard, Mouse Or Gamepad
33
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
33
Using The Keyboard And Mouse
34
Using The Gamepad
35
Using The Controller
36
Setting Up The Input Devices
37
Entering Text Using The OnScreen Virtual Keyboard
37
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
38
Smart Features
39
Using Smart Hub
39
Displaying The Home Screen
40
Launching Smart Hub Automatically
42
Launching The Last Used App Automatically
42
Launching Samsung Business TV App Automatically
42
Automatic Mirroring From Multi View
43
Automatic Casting In Multi View
43
Launching Multi View Automatically When Rotating
43
Testing Smart Hub Connections
43
Resetting Smart Hub
43
Using Ambient Mode
44
Entering The TV Viewing Screen From Ambient Mode
49
Using Art Mode
50
About The Art Home Screen
51
Import Images From USB Memory
55
Using Art Mode With The SmartThings App
56
Precautions When Using Art Mode
57
Using Samsung Gaming Hub
58
About The Media Home Screen
61
About The Menu Home Screen
64
Using A Samsung Account
69
Signing In To A Samsung Account
69
Creating A New Account
69
Managing Your Samsung Account
69
Using The Shortcuts
71
Adding Channels
73
Moving Channels
73
Removing A Channels
73
Using Workspace
74
Using Screen Sharing (Windows PC) / AirPlay (Mac)
74
Using Easy Connection To Screen
74
Connecting A Remote PC
75
Playing Multimedia Content On A Remote PC
78
Using Samsung DeX
78
Using Microsoft 365
79
Adding The Web Service
79
Using Web Service
80
Using The Apps Service
81
Installing An App
82
Launching An App
82
Managing Installed Apps
83
Using The EManual
85
Launching The EManual
85
Using The Buttons In The EManual
85
Using The Internet
87
Using SmartThings
88
SmartThings Quick Access
90
Use The SmartThings Hub Features
90
Register And Manage Devices Via SmartThings
91
Use The Screen's Sensors Via SmartThings
92
Control SmartThings With Bixby
92
Control The Display Device From The Mobile SmartThings App
92
Playing Pictures/video/music
93
Playing Multimedia Content On A PC Or Mobile Device
94
Playing Multimedia Content On A USB Device
94
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
95
Buttons And Functions Available While Playing Multimedia Content
95
Using Multi View
99
Using Bixby
101
Starting Bixby With Voice
101
Starting Bixby Using Buttons On The Samsung Smart Remote
102
Learning About The Explore Bixby Screen
103
Read Before Using Bixby
105
Provisions For Using Bixby
105
Using The Game Bar
106
Starting The Game Bar
106
Learning About The Game Bar
106
Using FreeSync
108
Setting The Super Ultra Wide Game View
109
Changing The Super Ultra Wide Screen Position
109
Configuring 144 Hz Game Settings
110
Troubleshooting Of The Game Screen And Audio Problems
110
Using Auracast
111
Using Auracast
111
Using A Password
111
Changing Your Password
111
TV Viewing
112
Using The Guide
112
About The Guide Screen
113
Using Additional Features From The Guide
115
Recording Programmes
116
The Instant And Timer Recording Options From The Guide
116
Recording While Watching A Broadcast
116
Using The Recording Schedule Management Screen
117
Setting Up Schedule Viewing
119
Using The Schedule Viewing Options From The Guide Screen
119
Using The Schedule Viewing Options While Watching A Programme
119
Using The Viewing Schedule Management Screen
119
Using Timeshift
120
Buttons And Functions Available While Recording A Programme Or Timeshift
121
Using The Channel List
123
Accessing The Channel List
123
Using The Functions On The Channel List Screen
123
Using The Channel Edit Function
125
Accessing The Channel Edit Screen
125
Using The Channel Edit Functions
125
Using A Personal Favourites List
127
Creating A Favourites List
127
TVViewing Support Functions
128
Scanning For Available Channels
128
Selecting The Cable Network Search Option
128
Scanning For Available Channels On Standby Mode
128
Setting The Wakeup Time
129
Setting The Functions For The Service Provider
129
Viewing Broadcast Service Provider Info
129
Checking Digital Channel Signal Info And Strength
130
Selecting The Broadcasting Audio Option
130
Using Programme Rating Lock
130
Showing Common Interface Menu
131
Configuring Advanced Broadcasting Settings
131
Tuning Broadcast Signals Manually
131
Tuning Digital Channels
132
Tuning Analogue Channels
132
Finetuning Analogue Broadcasts
132
Transferring Channel List
132
Enabling/Disabling Edit Channel Numbers
133
Deleting CAM Operator Profile
133
Setting Satellite System
133
Changing Teletext Language
133
Selecting The Broadcast Audio Language
134
Showing TVkey Interface Menu
134
Reading Digital Text
134
Picture And Sound
135
Using Intelligent Mode
135
Adjusting The Picture Quality
138
Choosing A Picture Mode
138
Configuring Advanced Picture Settings
139
Picture Support Functions
142
Viewing A Pictureinpicture (PIP)
142
Changing The Picture Size Settings
143
Setting The Viewing Environment For External Devices
144
Playing Games On An Optimised Screen
144
Setting The Game Mode Details
145
Using Input Signal Plus
147
Using HDMI Black Level
147
Configuring A Sound Mode And Expert Settings
148
Choosing A Sound Mode
148
Configuring Advanced Sound Settings
148
Using The Sound Support Functions
150
Selecting Speakers
150
Listening To The TV Through Bluetooth Devices
151
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
152
System And Support
153
Using The Time Functions And The Timers
153
Setting The Clock Automatically
153
Adjusting The Clock For DST And Time Zone
154
Changing The Current Time
154
Setting The Clock Manually
154
Using The Sleep Timer
155
Turning On The TV Using The On Timer
155
Turning Off The TV Using The Off Timer
155
Using The Power And Energy Saving Functions
156
Reducing The Power Consumption Of The TV
156
Using The Panel Care Functions
158
Setting The Panel Care
158
Updating The TV's Software
159
Updating Through The Network
159
Updating Through A USB Device
159
Updating The TV Automatically
159
Updating Through The Mobile Network
159
Security Updates Information
160
Using The Parental Settings Function
161
Audio And Video Functions For The Visually Or Hearing Impaired
162
Running The Accessibility Functions
162
Running Accessibility Shortcuts
162
Enabling Voice Guides For The Visually Impaired
163
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
163
Audio Description
163
The TV Screen Is Turned Off But Audio Continues
164
Enlarge The Screen
164
White Text On Black Background (high Contrast)
164
Setting The Screen To Black And White
164
Inverting The Screen Colour
165
Setting The Outline Emphasis Feature For Viewers With Low Vision
165
Enlarging The Font (for The Visually Impaired)
165
Learning About The Remote Control (for The Visually Impaired)
165
Learning About The TV Menu
165
Watching TV Broadcasts With Subtitles
166
Selecting The Broadcasting Subtitle Language
166
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
167
Enlarging The Sign Language Screen For The Hearing Impaired
167
Configuring The Repeat Settings For Remote Control Buttons
167
Setting The Colour Correction Feature For Users With Colour Blindness
167
Using Voice Assistants On The TV
168
Select The Voice Assistant
168
Using Other Functions
169
Changing The Menu Language
169
Setting Up A Password
169
Selecting Usage Or Retail Mode
169
Setting Up The Button Lock
170
Setting Up The USB Lock
170
Setting Up The Zero Touch Configuration
170
Managing External Devices
171
Using AirPlay
171
Restoring The TV To The Factory Settings
171
HbbTV
172
Using A TV Viewing Card (CI Or CI+ Card)
173
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
173
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
173
Connecting The CI Or CI+ Card
174
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
174
Using The CI Or CI+ Card
175
Teletext Feature
176
On The Samsung Smart Remote
176
On The Standard Remote Control
177
Typical Teletext Page
179
Precautions And Notes
180
Before Using The Recording And Timeshift Functions
180
Before Using The Recording And Schedule Recording Functions
180
Before Using The Timeshift Function
182
Supported Broadcasting Audio Options
182
Read Before Using Apps
183
Read Before Using The Internet Function
184
Read Before Setting Up A Wireless Network Connection
185
Precautions For Wireless Network
185
Wireless Security Protocols
185
Read Before Playing Photo, Video Or Music Files
186
Limitations To The Use Of Photo, Video And Music Files
186
Supported Subtitles
187
Subtitle Formats
187
Video Formats With Subtitles
187
Supported Image Formats And Resolutions
188
Supported Music Formats And Codecs
188
Supported Video Codecs (QLED TV(except For QE1C/Q6*C/Q7*C Series)/S8*C/S9*C Series)
189
Supported Video Codecs (Q7*C Series, 85CU8 Series)
190
Other Restrictions
191
Video Decoders
191
Audio Decoders
191
Supported Video Codecs (QE1C/Q6*C Series)
192
Supported Video Codecs (CU8 Series (except For 85CU8 Series))
193
Other Restrictions
194
Video Decoders
194
Audio Decoders
194
Supported Video Codecs (CU7/BEC Series)
195
Other Restrictions
196
Video Decoders
196
Audio Decoders
196
Supported Video Codecs (The Frame (32LS03C Model))
197
Other Restrictions
198
Video Decoders
198
Audio Decoders
198
Supported Video Codecs (QN7**C Series)
199
Other Restrictions
200
Video Decoders
200
Audio Decoders
200
Supported Video Codecs (QN8**C Series Or Higher)
201
Other Restrictions
202
Video Decoders
202
Audio Decoders
202
Read After Installing The TV
203
Picture Sizes And Input Signals
203
Installing An Antitheft Lock
203
Supported Resolutions For UHD Input Signals
204
If Input Signal Plus Is Set To Off
204
If Input Signal Plus Is Set To On
204
Resolutions For Input Signals Supported By 8K Models (QN7**C Series Or Higher)
205
If Input Signal Plus Is Set To Off
205
If Input Signal Plus Is Set To On
205
Supported Resolutions For FreeSync (VRR)
206
Read Before Connecting A Computer (Supported Resolutions)
207
IBM
207
MAC
207
VESA DMT
208
VESA CVT
209
CTA861
209
Supported Resolutions For Video Signals
210
CTA861
210
VESA CVT
211
Read Before Using Bluetooth Devices
212
Restrictions On Using Bluetooth
212
Licences & Other Information
213
Troubleshooting
215
Picture Issues
215
The Screen Is Flashing Or Has Become Dark
215
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
216
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
217
The TV Automatically Turns Off By Itself
217
TV (The Frame TV) Cannot Be Turned Off.
218
Unable To Power On
218
The TV Remains On Or Does Not Turn On Automatically.
218
Unable To Find A Channel
219
The TV Image Does Not Look As Good As It Did In The Store.
219
Displayed Video Looks Blurry
219
The Picture Is Distorted.
220
There Is A Dotted Line On The Edge Of The Screen.
220
The Picture Won't Display In Full Screen.
220
The Subtitle Function In The TV Menu Is Deactivated.
220
Subtitles Appear On The TV Screen.
221
The HDR Of The Connected External Device Turns Off.
221
Sound And Noise Issues
222
How Can I Connect An Audio Device To The TV?
222
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
222
The Picture Is Good But There Is No Sound.
222
HDMI (eARC/ARC) Is Connected, And There Is No Sound.
223
The Speakers Are Making An Odd Sound.
223
The Sound Is Interrupted.
223
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
224
The TV Audio Is Not Being Played Through The Soundbar Or A/V Receiver.
224
The Sound Is Not Heard Clearly.
224
The Volume Of The External Device Cannot Be Adjusted.
225
I Want To Turn The TV And Audio Device Off And On At The Same Time.
225
Channel And Broadcast Issues
226
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
226
The TV Is Not Receiving All Channels.
226
The Subtitles Are Not Provided On A Digital Channel.
227
Broadcasting Is Deactivated.
227
External Device Connectivity Issues
228
The "Mode Not Supported" Message Appears.
228
The Video Is OK But There Is No Audio.
228
I Want To Connect To A PC And Mobile Device Via Screen Mirroring.
228
No Screen Appears When Connecting The TV To An External Device.
229
I Want To Connect To A Bluetooth Speaker.
229
The PC Screen Does Not Appear Or It Flickers.
229
Network Issues
230
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
230
Wired Network Connection Failed.
230
Connected To A Local Network, But Not To The Internet.
230
Anynet+ (HDMICEC) Issues
231
What Is Anynet+?
231
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
231
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
231
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
232
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
232
The Anynet+ Device Won't Play.
232
Remote Control Issues
233
The Remote Control Does Not Work.
233
External Devices Cannot Be Operated With The TV Remote Control.
233
Recording Issues
234
The Timeshift Or Recording Function Cannot Be Used.
234
Cannot Record Videos Received From An External Device Or Samsung TV Plus.
234
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
234
The Recorded Files On The TV Are Not Played Back On A PC.
234
Apps
235
I Cannot Find The App I Want.
235
I Launched An App, But It's In A Different Language.How Can I Change The Language?
235
The App Does Not Work Properly.Its Image Quality Is Poor.
235
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
235
Media Files
236
Some Files Are Interrupted During Playback.
236
Some Files Can't Be Played.
236
Voice Assistant Issues
237
The Microphone Is Off.
237
The Voice Commands Do Not Work Well.
237
Bixby/Alexa Answers Although I Did Not Call It.
237
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
238
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
238
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
239
I Want To See Weather Information Of The Desired Area.
239
Other Issues
240
The TV Is Hot.
240
The TV Smells Like Plastic.
240
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off.
240
The TV Is Tilted To The Side.
241
The Stand Is Wobbly Or Crooked.
241
I Want To Know How To Attach And Remove The TV Stand.
241
A POP (TV's Internal Banner Ad) Appears On The Screen.
242
The TV Is Making A Popping Noise.
242
The TV Is Making A Humming Noise.
242
The TV Narrates The Screen Events In Voiceover.
242
Diagnosing TV Operational Issues
243
Self Diagnosis
243
Cannot Select Broadcast Signal In Self Diagnosis.
244
Reset Smart Hub
245
Reset Picture
245
Reset Sound
245
Getting Support
246
Getting Support Through Remote Management
246
Finding The Contact Information For Service
246
Requesting Service
246
Accessibility Guidance
247
Menu Learning Screen
247
Using The Remote Control
247
Orientation Of The Samsung Smart Remote Or Remote Control
247
Description Of The Samsung Smart Remote Or Remote Control
247
Using The Accessibility Menu
249
Running The Accessibility Shortcuts Menu
249
Running The Accessibility Menu Functions Using The General Menu
249
Running The Accessibility Menu Functions Using Bixby
250
Learning About The Accessibility Menu Functions
251
Using The TV With Voice Guide On
254
Changing Channel
254
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
254
Changing Volume
255
Using Programme Information
255
Using The Guide
256
To View A Programme On Now
257
Other Options In The Guide
258
Using Schedule Viewing
260
Setting Up A Schedule Viewing
260
Cancelling A Scheduled Viewing
260
Using The Channel List
261
Recording
263
Using The Instant And Schedule Recording Options From The Guide Screen:
263
Recording The Programme You Are Watching
264
Scheduling Recording From The Programme Info Window
264
Changing The Recording Time
264
Viewing Recorded Programmes
265
Deleting A Recorded Programme
265
Using Smart Hub
266
Smart Hub
266
Using The Smart Hub Home Screen
267
Launching The EManual
269
Using Bixby
270
Running Bixby
270
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