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115
FAQ
Category Sub-Category Question Answer
Recovery
Solution
Factory Reset
How can I perform a
factory reset if I can’t
access the phone’s
setting menu?
How to perform a factory reset:
1. Turn the power off.
2. Press and hold the following keys at
the same time: Volume Down Key
+ Power/Lock Key .
3. Release all of the keys when the
FACTORY HARD RESET screen is
displayed.
4. Press the Power/Lock Key
to
continue or any other key to cancel.
5. Press the Power/Lock Key
to
confirm or any other key to cancel.
6. The phone will perform a factory
reset.
Attention:
If a factory reset is performed, all
installed applications and user data will
be erased. Please remember to back up
any important data before performing a
factory reset.
Battery
installing
Phone locked up and
does not function
Remove the battery and install it to
restart your phone again. (similar
to how you may restart your PC/
computer).
Power Reset
In the case of a malfunction or lock up
error, press and hold the Power/Lock
Key for 8 seconds to reset the phone.
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