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7
Troubleshooting
7. Are any patch panels or other devices installed between the
transmitter and receiver units? Tripp Lite’s HDMI over Cat5 Extender
Kit was designed to be connected directly from the transmitter to the
receivers via UTP cable. The more connection points between the source
and the remote monitors, the more likely signal degradation will occur,
causing poor performance. If a patch panel or other device is between
the transmitter and receiver units, it should be removed from the
installation.
8. Is a splitter, switch or other device installed between the
video source and transmitter, or between the receivers and
displays? Tripp Lite’s HDMI over Cat5 Extender Kit was designed for
the transmitter to connect directly with the video source and for the
receivers to connect directly to the displays. If a splitter, switch, or other
device is between the video source and transmitter or between the
receivers and the displays, it should be removed from the installation.
9. Check your cabling for any damage that may have occurred during
installation. If a cable connector is loosened from pulling through
ceilings/walls or if the cable jacket is damaged, causing the wiring to be
exposed, you will not be able to achieve maximum performance.
10. Are the transmitter and/or receiver units located in an area
that exposes them to elevated temperatures? If the product is
overheating, it will not function properly.
17-01-159-9336A2.indb 7 2/16/2017 8:53:35 AM
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