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Rancilio Group North America
1340 Internationale Parkway #200
Woodridge, IL 60517
www.ranciliogroupna.com
Toll Free: (877) 726-2454
Phone: (630) 914-7900
Fax: (630) 914-7901
info@ranciliogroupna.com
What is the difference between the two Rocky models?
Both models grind coffee in the same manner. They both have the same motor and grinding
Burrs. Here are the differences:
Rocky SS (with Doser) - as the coffee is ground it is accumulated in a doser chamber or
grounds hopper. To dose coffee, once the hopper is sufficiently filled, the barista pulls the
lever once for a single dose of grounds, or twice for a double dose.
Rocky SD (without Doser) - dispenses the grounds directly into the portafilter. The barista
determines the amount of coffee dispensed into the portafilter. No extra grounds are
accumulated or saved for future use.
Can I convert my Doserless into a Doser model? Can I convert my Doser into a Doserless
model?
Sorry but this cannot be done.
I bought my unit in Europe its 220v, can I convert it to 110v?
We do not offer any parts that would make that possible without replacing 75% of the
machine, so it is not cost effective. You could investigate a transformer that converts 110v to
220v.
The grind remains the same size no matter where I set it.
If the hopper turns, it is possible that the burrs need to be replaced.
My hopper will not adjust. My hopper will not turn. The Burrs are bound up. The Threads on
the burrs are stripped.
The threads are very precise and easily damaged. You need to order a new grinder chamber.