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The problem Try this!
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital
channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are connected
to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
The color is poor or the
picture is not bright
enough.
Go to
Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
●
Settings Picture Picture Mode
● Settings Picture Expert Settings Brightness
● Settings Picture Expert Settings Sharpness
● Settings Picture Expert Settings Color
See if Power Saving Mode has been enabled.
●
Settings General Eco Solution Power Saving Mode
Try resetting the picture.
●
Settings Picture Expert Settings Reset Picture
There is a dotted line on
the edge of the screen.
Change
Picture Size to 16:9 Standard.
●
Settings Picture Picture Size Settings Picture Size 16:9 Standard
The picture is black and
white.
If you are using AV or analog equipment, disconnect the adapter from the Component (Blue)
input port on the TV and connect it to the AV (Yellow) input port.
" The Component or AV input port may not be provided depending on the model or
geographical area.
Check whether the Grayscale is set to On.
●
Settings General Accessibility Grayscale
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center
for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
" If the problem persists, check the signal strength or refer to the external device’s user manual.
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