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Troubleshooting
Is the Power LED lit?
■
?"FFO" gnittes "FFO/NO rewoP" eht sI
Switch it to "ON" with the remote control.
(Page 19 Step
2
-2)
■
Is the "Power" LED on the main display ashing?
The main unit is not mounted properly.
Mount them correctly again. (Pages 38, 39)
■
Is the power plug inserted?
Check whether there is a power outage.
Is the Energy saver
LED lit?
■
While the LED is lit, energy saver
(Page 30)
is in operation, so the
toilet seat temperature may be reduced or the heater may be
turned off.
Is the remote control
working?
■
Does the display screen on the
back of the remote show "
"?
Replace the batteries. (Pages 18, 62)
■
Is the remote control transmitter or
the remote control receiver blocked?
Remove obstructions, dirt, water
droplets or any other blockages.
<Power>
The remote control
uses
batteries
to operate.
First, try the actions described on pages 66 - 72.
If the problem persists, consult the installer, seller or TOTO customer service (see
contact information on the back cover).
Remote control
receiver
CAUTION
If a water leak
occurs, close the
shutoff valve.
Please check rst
Shutoff
valve
Remote control
transmitter
66
Rear Cleansing, Front Cleansing and Wand
Trouble Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up
rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signi
cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
Unplug the power plug and wait about 10 seconds before inserting it again.
If the same symptom reappears.
There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
-
●
The seat switch will not turn on unless you sit on the seat properly.
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
●
Are you pressing "Wand CLEAN" button on?
When you press "Wand CLEAN" button, "EWATER+" comes out from the
vicinity of the wand to clean the wand.
To clean the wand with it extended, perform "Wand cleaning".
37
The wand extends
but the cleansing
water does not
come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
Press "Stopping" button on the remote control and wait until water
service is restored.
-
●
Is the shutoff valve closed?
19
●
Is the water
lter drain valve clogged with foreign matter?
Clean the filter.
41
●
Is the water pressure set to a low level?
21
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when
rst sprayed.
28
-
Stops in the middle
of use
●
"Rear cleansing", "rear soft cleansing" , "front cleansing" and "wide front cleansing"
stop automatically after about 5 minutes of continuous use.
●
Does the seat switch have dif
culty detecting?
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
-
11
Water comes out
unexpectedly from
the wand
●
When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
●
Has the CLEAN indicator lit up in a cycle?
"Auto wand CLEAN" starts and the wand is cleaned.
-
24
67
Reference
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