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Simple Troubleshooting:
If you feel abnormal when operating the player, please
restore the factory settings first, and refer to the
following simple solutions. If the problem still cannot
be solved, please contact the seller or service
provider.
Problem: Can not boot
Reason: Battery drained
Solution: Please charge the battery
Problem: Can't charge
Reason 1: The voltage is inconsistent with the range
marked on the charger
Solution 1: Please use the same voltage as the charger
marked
Reason 2: Use a non-standard charger
Solution 2: Please use a charger specially designed for
this player
Reason 3: Poor connection
Solution 3: Check if the connection is well connected
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