My
Machine
11065_UM_ARES_C_Krups.indd 1 16.05.17 14:03
EN
2
CONTENT
These instructions are part of the appliance. Read all instructions and safety instructions before operating the appliance.
ASSISTANCE VIDEOS ARE AVAILABLE ON WWW.NESPRESSO.COM - VISIT “MACHINES” SECTION
Nespresso Vertuo is an exclusive system creating a perfect coee, from the Espresso to the large Alto, time aer time.
Nespresso Vertuo machines are equipped with the unique Centrifusion
®
technology to gently extract an Alto, Mug, Gran Lungo or Espresso at the touch of a buon. Each extracting
parameter has been carefully defined by Nespresso coee experts to ensure that all aromas from each Grand Cru can be extracted to give the coee body and create an exceptionally rich
and generous crema.
These instructions are part of the appliance. Read all instructions and safety instructions before operating the appliance.
SAFETY PRECAUTIONS ..............................................................................................3
OVERVIEW .....................................................................................................................7
PACKAGING CONTENT................................................................................................7
SPECIFICATIONS ..........................................................................................................7
MACHINE HANDLING ..................................................................................................8
FIRST USE OR AFTER A LONG PERIOD OF NON-USE.........................................10
COFFEE PREPARATION ............................................................................................. 12
ENERGY SAVING CONCEPT ....................................................................................14
PROGRAMMING THE WATER VOLUME..................................................................15
SPECIAL FUNCTIONS
CLEANING ...................................................................................................................16
RESET TO FACTORY SETTINGS ..............................................................................17
EMPTYING THE SYSTEM ..........................................................................................18
BEFORE A PERIOD OF NON-USE, FOR FROST PROTECTION
OR BEFORE A REPAIR ...............................................................................................18
DESCALING ..................................................................................................................19
BUTTON INDICATORS/BLINKING SUMMARY ......................................................22
TROUBLESHOOTING .................................................................................................24
CONTACT THE NESPRESSO CLUB .......................................................................... 26
DISPOSAL AND ENVIRONMENTAL PROTECTION ...............................................26
LIMITED GUARANTEE................................................................................................27
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3
SAFETY PRECAUTIONS
CAUTION: when you
see this sign, please
refer to the safety
precautions to avoid
possible harm and
damage.
INFORMATION:
when you see this sign,
please take note of the
advice for the correct
and safe usage of your
appliance.
WARNING: the
safety precautions are
part of the appliance.
Read them carefully
before using your new
appliance for the first
time. Keep them in a
place where you can
find and refer to them
later on.
• The appliance is
intended to prepare
beverages according to
these instructions.
• Do not use the
appliance for anything
other than its intended
u s e .
• This appliance has
been designed for
indoor and non-
extreme temperature
conditions use only.
• Protect the appliance
from direct sunlight
eect, prolonged water
splash and humidity.
• This is a household
appliance only. It is not
intended to be used in:
sta kitchen areas in
shops, oces and other
working environments;
farm houses; by clients
in hotels, motels and
other residential type
environments; bed
and breakfast type
environments.
• This appliance may
be used by children of
at least 8 years of age,
as long as they are
supervised and have
been given instructions
about using the
appliance safely and
are fully aware of the
dangers involved.
• Cleaning and user
maintenance shall
not be carried out by
children unless they
are older than 8 years
of age and they are
supervised by an adult.
• Keep the appliance and
its cord out of reach of
children under 8 years
of age.
• This appliance may
be used by persons
with reduced physical,
sensory or mental
capabilities, or
whose experience
or knowledge is not
sucient, provided they
are supervised or have
received instruction
to use the appliance
safely and understand
the dangers.
• Children shall not use
the appliance as a toy.
• The manufacturer
accepts no
responsibility and the
guarantee will not apply
for any commercial
use, inappropriate
handling or use of the
appliance, any damage
resulting from use
for other purposes,
faulty operation, non-
professionals repair or
failure to comply with
the instructions.
CAUTION:
Use of controls, adjustments or performance of
procedures other than those specified here in may result in
hazardous radiation exposure.
11065_UM_ARES_C_Krups.indd 3 16.05.17 14:03
EN
4
SAFETY PRECAUTIONS
NOTE:
This appliance contains a class-1 laser product.
Avoid risk of fatal
electric shock and fire
• In case of emergency:
immediately remove
the plug from the
power outlet. Exception:
do not remove plug
in case of pinching
during machine head
movement, when
automatic reverse
mechanism will
operate.
• Only plug the appliance
into suitable, easily
accessible, earthed
mains connections.
Make sure that the
voltage of the power
source is the same as
that specified on the
rating plate. The use of
an incorrect connection
voids the guarantee.
• The appliance must
only be connected aer
installation.
• Do not pull the cord
over sharp edges,
clamp it or allow it to
hang down.
• Keep the cord away
from heat and damp.
• If the supply cord or
the plug are damaged,
they must be replaced
by the manufacturer,
its service agent or
similarly qualified
persons, in order to
avoid all risks.
• If the cord or the
plug are damaged,
do not operate the
appliance. Return
the appliance to the
Nespresso Club or to a
Nespresso authorised
representative.
• If an extension cord
is required, use only
an earthed cord with
a conductor cross-
section of at least
1.0 mm
2
or matching
input power.
• To avoid hazardous
damage, never place
the appliance on or
beside hot surfaces
such as radiators,
stoves, ovens, gas
burners, open flame, or
similar.
• Always place it on
a horizontal, stable
and even surface.
The surface must be
resistant to heat and
fluids, like water, coee,
descaler or similar
liquids.
• Disconnect the
appliance from the
mains when not in
use for a long period.
Disconnect by pulling
out the plug and not by
pulling the cord itself or
the cord may become
damaged.
• Before cleaning and
servicing, remove the
plug from the mains
socket and let the
appliance cool down.
• To disconnect the
appliance, stop any
preparation, then
remove the plug from
the power socket.
• Never touch the cord
with wet hands.
• Never immerse the
appliance or part of it in
water or other liquid.
• Never put the
appliance or part of it in
a dishwasher.
• Electricity and water
together is dangerous
and can lead to fatal
electrical shocks.
• Do not open the
appliance. Hazardous
voltage inside!
• Do not put anything
into any openings.
Doing so may cause
fire or electrical shock!
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Avoid possible harm
when operating the
appliance
• Never leave the
appliance unaended
during operation.
• Do not use the
appliance if it is
damaged or not
operating perfectly.
Immediately remove
the plug from the
power socket. Contact
the Nespresso Club or
Nespresso authorised
representative for
examination, repair or
adjustment.
• A damaged appliance
can cause electrical
shocks, burns and fire.
• Risk of scalding by
hot liquids. If the
machine is forced
open hot liquids and
coee grounds may
splash. Always lock the
system completely and
never open it during
operation.
• Do not put fingers
under coee outlet, risk
of scalding.
• Do not insert
fingers into capsule
compartment when
machine head is
closing. Risk of injury.
• Do not put fingers
into the capsule
compartment or
capsule sha, risk of
injury!
•
Be careful not to
injure yourself on
sharp points or trap
your fingers when
reaching inside the
machine.
• Never use a damaged
or deformed capsule.
• Always fill the water
tank with fresh drinking
water.
• Empty water tank if the
appliance will not be
used for an extended
time (holidays, etc.).
• Do not use any
other liquid (such
as cow’s milk, soya
milk, enriched milks,
flavoured liquids, etc.).
• Replace water in
water tank when
the appliance is not
operated for a weekend
or a similar period of
time.
• Do not use the
appliance without
a cup placed at the
suitable cup support
level and ensure the
cup support is in
place aer any usage,
to avoid spilling any
liquid on surrounding
surfaces.
• Do not use any strong
cleaning agent or
solvent cleaner. Use a
damp cloth and mild
cleaning agent to clean
the surface of the
appliance.
• To clean machine,
Use fresh and clean
tools (fresh and clean
cloths, fresh and clean
sponges, clean paper
towels) to execute
the cleaning of the
equipment.
• When unpacking
the machine, remove
the plastic film and
dispose.
• This appliance is
designed for Nespresso
Vertuo coee capsules
available exclusively
through the Nespresso
Club or your
Nespresso authorised
representative.
• All Nespresso
appliances pass
stringent controls.
Reliability tests under
practical conditions are
performed randomly
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EN
6
on selected units. This
can show traces of any
previous use.
• The use of accessory
aachments not
recommended by the
manufacturer may
result in fire, electric
shock or injury to
persons.
• Nespresso reserves
the right to change
instructions without
prior notice.
• Unplug appliance
when not in use for a
long period and before
cleaning. Allow to cool
down before puing on
or taking o parts, and
before cleaning.
Descaling
• Nespresso descaling
agent, when used
correctly, helps ensure
the proper functioning
of your machine over
its lifetime and that
your coee experience
is as perfect as the first
day.
• For coee and
coee&milk machines,
descale according
to user manual
recommendations or
specific alerts.
SAVE THESE
INSTRUCTIONS
Pass them on to any
subsequent user.
This Instruction Manual
is also available as a PDF
file at nespresso.com
SAFETY PRECAUTIONS
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My
Machine
XN900
220 - 240 V, 50Hz, 1260 W
~ 4.6 kg
1.7 l
If water tank on
the side
232 mm
If water tank at the back
142mm
335 mm
423 mm
325 mm
419 mm
411 mm
EN
7
PACKAGING CONTENT
SPECIFICATIONS
OVERVIEW
Coee Machine User Manual
Nespresso Welcome Material
Nespresso Capsules Box
Coee Outlet
Adjustable Cup
Support
Water Tank
Adjustable Water
Tank Arm
LidOFF/Open and Close Lever ON/Coee Buon
Capsule Container
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2
1
EN
8
1
The water tank arm can be rotated and positioned
at the back, to the le or to the right hand side of the
machine.
2
Remove the water tank by tilting it slightly backwards,
then gently pulling it up.
Put the water tank in position by placing it vertically onto
its arm, until there is a ‘click’ sound.
MACHINE HANDLING
WATER TANK
CAPSULE CONTAINER
2
Place the capsule container in the back of the machine
by sliding it sideways into position. It is held in place by
a magnet.
Place the water tank back.
1
Remove the water tank, then remove the capsule
container by sliding it sideways.
WARNING:
Be careful when removing the water tank since the
machine may tilt during the movement.
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2
1
EN
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CAUTION:
Be careful
when removing the cup support since
it may contain warm liquid.
Make sure the cup support is properly
placed before puing the cup.
2
To place the cup support, slide cup support straight into
the holes and gently push down until the hooks are well
in place.To remove it, gently li straight up and then pull
the cup support out.
CUP SUPPORT
POWER CABLE
1
The cup support has 4 positions
and can be temporarily removed
to accommodate various cup
sizes.
1
The power cable can be adjusted under the machine. Insert
the remaining cable in the guide on the le or on the right
side socket, depending on the position chosen for the water
tank. Ensure machine is in the upright position.
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40 sec.
2
1
1
2
UK
EN
10
FIRST USE OR AFTER A LONG PERIOD OF NON-USE
CAUTION:
First read the Safety Precautions to avoid risks of fatal electrical shock and fire.
1
Rinse and clean the water
tank and lid before filling it
with only fresh drinking water.
Place the water tank in place.
2
Ensure the capsule container and the cup support
are in place. For your safety, operate the machine only
with cup support and capsule container in position.
3
Plug the machine into the outlet.
4
Turn the machine “ON” by pushing the buon. GREEN
light will blink while the machine is heating up.
11065_UM_ARES_C_Krups.indd 10 16.05.17 14:03
5 min.
2
1
3 x
2 sec.
EN
11
6
Place a cup of at least 0.8 l under the coee outlet.
5
Steady GREEN lights will indicate the machine
is ready.
8
Push the buon 3 times in 2 seconds to start cleaning
and let the cleaning procedure complete automatically.
ORANGE lights will blink during the operation. It will take
less than 2 minutes before a flow comes out.
The procedure consists of 3 cycles of pumping water
in, internal cleaning and water flowing from the outlet to
complete.
9
This procedure may take up to 5 minutes. The procedure
can be stopped at any time by pushing the buon. The
buon will go to steady GREEN. To restart the cleaning
process, follow the instructions starting at point 8. To
brew a coee, insert a capsule, push the lever down to
close the machine and push the buon.
7
Open the machine head by pressing the lever up to eject
the capsule and then push the lever down to close it.
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2
1
40 sec.
EN
12
1
Fill the water tank with
fresh drinking water.
6
Open the machine head by
pushing the lever upwards.
The machine head will open
automatically, with an electrical
mechanism.
5
Place a cup of
sucient capacity
under the coee
outlet. Risk of
scalding may occur
due to overflowing.
4
Steady GREEN light
indicates the machine
is ready.
COFFEE PREPARATION
2
Turn the machine “ON” by
pushing the buon.
3
GREEN lights will blink while the
machine is heating up.
NOTE:
This machine operates with Nespresso Vertuo
capsules. Nespresso classic capsules cannot be used in this
machine.
NOTE:
The factory seings and recommended cup
sizes are:
Alto: 414ml Gran Lungo: 150ml
Mug: 230ml Espresso: 40ml
CAUTION:
Be careful not to injure yourself on sharp points or trap your fingers when reaching inside the machine.
11065_UM_ARES_C_Krups.indd 12 16.05.17 14:03
EN
13
7
Insert a capsule with the dome shape facing downward.
NOTE:
To avoid damaging the machine, use only fresh,
unused capsules. Ensure previous capsule has been ejected before
inserting a fresh one.
9
Push the buon to start the brewing process. Green light will rotate
slowly during the barcode reading and pre-weing phase.
10
During the coee preparation phase coee will start to flow. GREEN
light will rotate quickly during brewing.
Steady GREEN light indicates that coee brewing is ready.
NOTE:
You can do this even when the machine is still heating up.
The coee will then flow automatically when the machine is ready.
The machine will automatically recognize the inserted capsule and select
the coee preparation parameters and cup length defined by Nespresso
coee experts to extract the coee blend at its best.
8
Push the lever down to close the
machine head.
11
To stop the coee flow early, push the
buon.
Steady GREEN light indicates that coee
brewing is ready.
11065_UM_ARES_C_Krups.indd 13 16.05.17 14:03
3 sec.
2
1
EN
14
COFFEE PREPARATION
13
To eject the capsule, open the
machine head by pushing the
lever upwards. The machine
head will open automatically
with an electrical mechanism.
12
To manually top o your
coee, push the buon
and push again to stop
when desired volume is
reached.
NOTE:
The machine head should be in closed position when the machine is turned o.
NOTE:
It is recommended to eject the
capsule directly at the end of the brewing.
ENERGY SAVING CONCEPT
The machine can be turned 'OFF' at any time, by closing the machine head and then pushing the lever down for 3 seconds.
Automatic”OFF” Mode: The machine will turn o automatically aer 9 minutes of non-use.
11065_UM_ARES_C_Krups.indd 14 16.05.17 14:03
EN
15
3
Push and hold the
buon until desired
volume is reached.
4
Water volume level is now stored for the capsule size
used for the programming.
PROGRAMMING THE WATER VOLUME
1
The programming is specific to each capsule
size, Alto, Mug, Gran Lungo or Espresso. Cup
sizes can be reprogrammed from 10 ml to 500
ml.
2
Open the machine head by pressing the lever upwards; Insert the capsule blend you
want to program; Close the head by pushing the lever down.
NOTE:
Once a customer-specific volume is programmed by the user, every
time that capsule size is inserted in the machine, the preparation will stop at the user-
programmed cup size. It is possible to restore cup size volumes; refer to "Reset to
factory seings" section.
11065_UM_ARES_C_Krups.indd 15 16.05.17 14:03
2
1
2
1
3 x
/
2 sec.
EN
16
CLEANING
SPECIAL FUNCTIONS
2
Rinse the cup support.
Place a container of at
least 0.8 l under
the coee outlet.
1
Rinse and clean the water
tank and lid before filling it
with fresh drinking water.
Place the water tank in
place.
5
The procedure can be stopped at any time by pushing
the buon.The buon will go to steady GREEN light when
ready for brewing. To restart the cleaning process, follow
the instructions starting at point 4. To brew a coee, insert
a capsule, push the lever down to close the machine and
push the buon.
CAUTION:
Do not use any strong or abrasive cleaning agent or solvent cleaner. Do not put in a dishwasher. Never immerse the appliance or part of it in water.
Clean the coee outlet regularly with a damp cloth. Please use only clean cloths for cleaning the machine.
3
Open the machine head
by pushing the lever up
and let the used capsule
be ejected, then close the
machine. Empty and rinse
the capsule container.
4
Push the buon 3 times in 2 seconds to start the cleaning cycle. ORANGE light will blink
during the cycle. It will take less than 2 minutes before a flow comes out. The cleaning
procedure will run automatically for 5 minutes. The procedure consists of 3 cycles of
pumping water in, internal cleaning and water flowing from the outlet to complete.
NOTE:
The machine has a predefined cleaning procedure that can be launched at user discretion.
11065_UM_ARES_C_Krups.indd 16 16.05.17 14:03
3 sec.
3 x
3 x
/
3 sec.
3 sec.
EN
17
NOTE:
Choose function within 2 minutes or else the machine will go back to
Ready mode. ORANGE light will blink 3 times every 2 seconds, indicating the “Factory
reset” function.
NOTE:
the machine will blink 3 times every
2 seconds until the buon will be pressed.
NOTE:
It is possible at any time to exit the Special Functions menu by
pushing the buon and pressing the lever down at the same time for 3 seconds.
GREEN steady light indicates the machine is ready.
NOTE:
Choose special function by pressing the lever down: 1 time for "Descaling". 2 times for "Emptying the system". 3 times for "Reset to factory seings"
RESET TO FACTORY SETTINGS
3
Choose function by pressing the lever down:
- 3 times for "Reset to factory seings"
1
Turn the machine "OFF" by pushing the lever down
for 3 seconds.
2
To enter "Factory seings" mode, push the buon
and the lever down at the same time for 3 seconds.
ORANGE steady light indicates entry into the Special
Functions menu.
4
Push the buon to confirm.
ORANGE light will blink 3 times in 3 seconds to
confirm reset is done and then go to steady GREEN.
The machine is now ready to use.
11065_UM_ARES_C_Krups.indd 17 16.05.17 14:03
2 X
3 sec.
3 sec.
2
1
EN
18
1
Empty the water
tank and put it in
place.
2
Open the machine head and let
the used capsule be ejected. Close
the machine. Empty the capsule
container.
3
Tur n the machine "OFF" by
pushing the lever down for 3
seconds.
5
Choose function by pressing the lever
down
- 2 times for “Emptying the system”
NOTE:
Choose function
within 2 minutes or else the machine
will go back to Ready mode. ORANGE
light will blink 2 times every 2 seconds,
indicating the “Emptying the system”
function.
NOTE:
the machine will
blink twice every 2 seconds until the
buon will be pressed.
4
Place a container under the coee
outlet. To enter "Emptying the system"
mode push the buon and the lever
down at the same time for 3 seconds.
ORANGE steady light indicates entry
into the Special functions menu.
EMPTYING THE SYSTEM
BEFORE A PERIOD OF NON-USE, FOR FROST PROTECTION OR BEFORE A REPAIR
6
Push the buon. The ORANGE
light will blink during the entire
procedure. The machine turns
“OFF” automatically when machine
is empt y.
CAUTION:
Caution should be exercised as the machine evacuates
remaining liquids using heat. Small quantities of steam may emit from the machine.
NOTE:
It is possible at any time to exit the Special Functions menu by
pushing the buon and pressing the lever down at the same time for 3 seconds.
GREEN steady light indicates the machine is ready.
11065_UM_ARES_C_Krups.indd 18 16.05.17 14:03
3 sec.
3 sec.
100 ml
℮
2
1
EN
19
CAUTION:
Read the Safety Precautions on the descaling package. The descaling solution can be harmful. Avoid contact with eyes, skin and surfaces. Never use any
product other than the Nespresso descaling kit available through the Nespresso Club to avoid damage to your machine. For any additional questions you may have regarding descaling,
please contact your Nespresso Club.
DESCALING
NOTE:
Duration: Approximately 20 minutes.
ASSISTANCE VIDEOS ARE AVAILABLE ON WWW.NESPRESSO.COM - VISIT “MACHINES” SECTION
3
Turn the machine “OFF” by
pushing the lever down for 3
seconds.
2
Open the machine head by
pushing the lever upwards
and let the used capsule be
ejected. Close the machine
by pushing the lever down.
1
Turn the machine
"ON" by pushing
the buon.
4
Empty the cup
support and the
used capsule
container.
5
Fill the water tank with
1 unit of Nespresso
descaling liquid and add
minimum 0.5 l of water.
6
To enter "Descaling" mode,
push the buon and the lever
down at the same time for 3
seconds. ORANGE steady
light indicates entry into the
Special Functions menu.
11065_UM_ARES_C_Krups.indd 19 16.05.17 14:03
1 x
2
1
EN
20
7
Choose function by pressing the lever
down:
- 1 time for “Descaling”
8
Place a recipient
(minimum volume:
0.8 l) under the coee
outlet.
9
To start descaling, push the buon.
The machine will stop automatically
when complete. ORANGE light will
blink during the entire descaling
process.
10
Empty, clean and rinse the
water tank and cup support
thoroughly.
NOTE:
Choose function within 2
minutes or else the machine will go back to
Ready mode. ORANGE light will blink 1 time
every 2 seconds, indicating the “Descaling”
function.
NOTE:
the machine will
blink once every 2 seconds until the
buon will be pressed.
11
Fill the water tank with
fresh drinking water
and put it back in
place on the machine.
DESCALING
ASSISTANCE VIDEOS ARE AVAILABLE ON WWW.NESPRESSO.COM - VISIT THE “MACHINES” SECTION
11065_UM_ARES_C_Krups.indd 20 16.05.17 14:03
3 sec.
EN
21
12
When ready, push the buon to rinse the machine. Machine will stop automatically when complete.
ORANGE light blinking once every 2 seconds confirms the descaling process is completed. The procedure
can be stopped at any time by pushing the buon.
13
To exit descaling mode,
press the buon and the
lever down at the same
time for 3 seconds.
14
GREEN steady light
when ready.
15
Descaling is completed. Allow the
machine to dry for 10 minutes before
using it.
16
The machine is now ready for use.
NOTE:
This machine is equipped with a descaling alert: GREEN and RED steady
light. Machine can only be operated to make coee a few more times once the alert appears
before descaling becomes mandatory.
If the machine is completely scaled, the descaling
program may not function and the machine will stop and blink. Pause the program in this case
for several minutes, allowing the descaling agent to penetrate the scale build-up, then push the
buon again to restart the descaling.
11065_UM_ARES_C_Krups.indd 21 16.05.17 14:03
EN
22
BUTTON INDICATORS/BLINKING SUMMARY
NO LIGHT
No light on the buon
Machine OFF ➔ see point 1*
GREEN LIGHT - NORMAL USE
Steady light Ready mode
Regular blinking: Once/second
Heating up
Slow rotation Capsule bar code reading
Fast rotation Coee preparation
Blink three times Programming is confirmed
RED LIGHT - WARNING OR ERROR
Steady light
Device error ➔ see point 17*
Pulse down: Fade to OFF then ON
Cooling down aer overheating ➔ see point 18*
Regular blinking: Once/second
Error ➔ see point 14*
Blink two times and then back to steady GREEN
Water tank is empty or capsule missing ➔ see point 15*
Blink two times and then back to steady ORANGE
Error in special function ➔ see point 20*
O˝
1˝ 2˝
11065_UM_ARES_C_Krups.indd 22 16.05.17 14:03
EN
23
*See pages 24-25
RED LIGHT - WARNING OR ERROR
Blink two times and then back to ORANGE blinking
Error while special function running ➔ see point 19*
Blink three times every 2 seconds in between a steady RED
light
Machine head in unknown position ➔ see point 16*
Steady light, le side RED and right side GREEN
Descaling alarm ➔ see point 13*
ORANGE LIGHT - SPECIAL FUNCTIONS
Steady light Entering special functions menu
Regular blinking: Once/second
Special function is running
Blink once every 2 seconds
Descaling ➔ see points 21-22*
Blink twice every 2 seconds
Emptying the system ➔ see points 21-22*
Blink three times every 2 seconds
Reset to factory seings ➔ see points 21-22*
Blink three times within 3 seconds and then back to steady
GREEN
Reset to factory seings has been completed
O˝
1˝ 2˝
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1. No light on the buon.
➔ The machine has turned “OFF” automatically; push the buon to turn the machine “ON”.
➔ Check the mains, voltage, and fuse.
2. No coee.
➔ Check that the light on the buon is GREEN.
➔ Check that the water tank is filled and is well positioned.
➔ Check that a fresh capsule is inserted in correct position, that the machine head is closed and push the buon to start.
➔ Descale if necessary.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3. Coee is not hot enough.
➔ Preheat cup with hot drinking water from the tap.
➔ Descale if necessary.
4. Unusual coee flow.
➔ Check that the water tank is well positioned.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
➔ Descale if necessary.
5. Water leakage.
➔ Check that the water tank is well positioned.
➔ Empty and clean the capsule container.
➔ If problem persists, call the Nespresso Club.
6. Capsule is not ejecting correctly.
➔ Open the machine head. Remove the power cord from the grid. Clean the metallic
clamps with precaution. Be careful of the sharp edges in the machine head.
➔ If problem persists, call the Nespresso Club.
7. Coee leakage.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning.
➔ Empty and clean the cup support.
➔ Descale if necessary.
➔ If problem persists, call the Nespresso Club.
8. Machine turns to “OFF” mode.
➔ To save energy the machine will turn o aer 9 minutes of non-use.
➔ See paragraph on “Energy Saving Concept”.
9. Coee grounds in the cup.
➔ Start the cleaning procedure. See paragraph on “Cleaning”.
GREEN LIGHT
10. The machine does not start and has GREEN steady lights.
➔ Check the machine head is properly closed.
➔ If you want to brew a Alto, Mug, Gran Lungo or Espresso, check that a fresh capsule is inserted in correct position, that the
machine head is properly closed and push the buon to start.
11.
GREEN light blinking continuously and machine not
running.
➔ The machine is heating up and it will take maximum one minute to be ready.
12. GREEN light turning while machine is running.
➔ This indicates the machine is working properly.
TROUBLESHOOTING
ASSISTANCE VIDEOS ARE AVAILABLE ON
WWW.NESPRESSO.COM - VISIT THE “MACHINES” SECTION
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25
RED LIGHT
13. Half GREEN and Half RED steady light.
➔ Descaling needed: Machine can be operated when alert appears only a few times aer this alert before descaling becomes
necessar y.
➔ See paragraph on “Descaling”.
14. RED light blinking continuously and the machine head
stops moving.
➔ Remove any obstacle, empty the capsule container if necessary, and then open or close the machine head depending on
position.
15. The machine does not start and RED light blinking 2 times
and goes back to Steady GREEN.
➔ Fill the water tank and push buon to start.
➔ Open the machine head to eject capsule.
➔ Check that a fresh capsule is inserted in correct position, that the machine head is closed and push the buon to start.
16. The machine does not start and RED light blinking 3 times
every 2 seconds and goes back to Steady RED.
➔ Press the lever up and wait until the machine head stops, release any obstacle if applicable, empty the capsule container if
necessary, and then press the lever down to close the machine head.
17. RED steady light and the machine is NOT running.
➔ Turn the machine OFF, unplug the power cord, wait for 15 minutes for the machine to cool down.
➔ Plug the power cord and turn the machine ON by pressing the lever down. Machine is heating up and will go to steady
GREEN when ready.
➔ If problem persists, call the Nespresso Club.
18. RED light fading out.
➔ Machine is cooling down and will go to steady green when ready.
19. RED light flashing twice and goes back to ORANGE
blinking.
➔ Special function running; open the machine head and let the capsule be ejected. Then restart the function by pressing the
buon.
➔ If in the "Emptying the system" mode, remove the water tank.
20. RED light flashing twice and goes back to steady ORANGE.
➔ Special Functions menu: Choose desired special function by pressing lever down.
ORANGE LIGHT
21. ORANGE light blinking continuously.
➔ Special function is running.
➔ Refer to applicable section; Descaling/ Cleaning/ Emptying the system/ Reset to factory seings.
22. Flashing ORANGE lights.
➔ Special function is in selection mode. Refer to applicable paragraph; Descaling/ Cleaning/ Emptying the system/ Reset to
factory seings.
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This appliance complies also with the Directive 2012/19/EU. Packaging materials and appliance contain recyclable materials.
Your appliance contains valuable materials that can be recovered or can be recycled. Separation of the remaining waste materials into dierent types facilitates the recycling of valuable raw
materials. Leave the appliance at a collection point. You can obtain information on disposal from your local authorities. To know more about Nespresso sustainability strategy,
go to www.nespresso.com/positive
DISPOSAL AND ENVIRONMENTAL PROTECTION
Should you need any additional information, in case of problems or simply to seek advice, call the Nespresso Club.
Contact details for your nearest Nespresso Club can be found in the welcome material in your machine box or at nespresso.com
CONTACT THE NESPRESSO CLUB
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LIMITED GUARANTEE
Krups guarantees this product against defects in materials and workmanship for a period of two years from the date of purchase. During this period, Krups will either repair or replace, at
its discretion, any defective product at no charge to the owner. Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original guarantee or six
months, whichever is greater. This limited guarantee does not apply to any defect resulting from accident, misuse, improper maintenance, or normal wear and tear. Except to the extent
allowed by applicable law, the terms of this limited guarantee do not exclude, restrict or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the product to
you. If you believe your product is defective, contact Krups for instructions on where to send or bring it for repair.
11065_UM_ARES_C_Krups.indd 27 16.05.17 14:03
www.nespresso.com
Version 1 - Released on 2017.05
8020000035
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