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en Faults and what to do about them
26
Washing machine door
cannot be opened.
■ Safety function active. Stop programme?
■ - - - - (Rinse stop= without final spin) selected?
■ Can be opened via emergency release only. ~ Page 24
■ Childproof lock activated? Deactivate childproof lock. ~ Page 16
Programme does not
start.
■ 䄒㯝倍橵 (Start/Pause) or 亴㓖 5 (Finish in) selected?
■ Washing machine door closed?
Additional function could
not activate for selected
programme.
■ If the additional function is selectable?
Water is not drained. ■ - - - -(Rinse stop= without final spin) selected?
■ Clean the drain pump. ~ Page 23
■ Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
■ Wash small and large items of washing together.
■ æ (Less iron) selected?
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Dispenser not completely
rinsed out.
■ Remove the insert. Clean detergent drawer and re-insert.~ Page 22
Stain formation in the
washing machine.
Run Drum clean 90 °C programme without washing.
Use standard detergent.
Foam is coming out of the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ litre of water and pour into
dispenser II in the detergent drawer.
Reduce detergent dosage for the next wash cycle.
Excessive noise, vibra-
tions and wandering dur-
ing spin cycle.
■ Appliance aligned?
Align the appliance. ~ Page 34
■ Appliance feet fixed?
Secure appliance feet. ~ Page 34
■ Transportation safety devices removed?
Remove transportation protection devices. ~ Page 31
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■ Power failure? ~ Page 24
■ Circuit breaker tripped? Reset the circuit breaker /change the fuse.
■ If the fault occurs repeatedly, call the after-sales service.
Programme duration
changes during the wash
cycle.
■ Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
■ Not a fault – foam detection function active. Additional rinse cycle.
Faults Cause/Remedy
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