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17
1.6 Cu. Ft. Over-the-Range Microwave
www.insigniaproducts.com
Troubleshooting
If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still
does not work properly, contact the nearest authorized service center.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Microwave will
not start
The electrical cord is not plugged in. Plug in the electrical cord.
The door is open. Close the door and try again.
The wrong operation is set. Check the instructions and try again.
Arching or
sparking in the
microwave
You are attempting to use incorrect
mat
erials in the microwave.
Use only microwave-safe materials.
You are attempting to use the microwave
whe
n it’s empty.
Do not operate the microwave when it’s
empty.
Spilled food remains in the microwave. Clean the microwave with a wet towel.
Unevenly
c
ooked foods
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
at
tempting to cook it.
The cooking time or power level is not
adequa
te to cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred. Turn or stir the food.
Overcooked
fo
ods
The cooking time or power level is not
adequate to cook the food.
Use the correct cooking time and power
level.
Undercooked
fo
ods
You are attempting to use incorrect
materials in the microwave.
Use only microwave-safe materials.
The food is not defrosted completely.
Defrost the food completely before
at
tempting to cook it.
The cooking time or power level is not
adequa
te to cook the food.
Use the correct cooking time and power
level.
The microwave ventilation ports are
bl
ocked or restricted.
Make sure that the ventilation ports are
not blocked or restricted.
Improper
def
rosting
You are attempting to use incorrect
mat
erials in the microwave.
Use only microwave-safe materials.
The cooking time or power level is not
adequa
te to cook the food.
Use the correct cooking time and power
level.
The food is not turned or stirred. Turn or stir the food.
The vent fan
tu
rns on by
itself
This protects the microwave from
excessive temperatures.
Your microwave is operating normally. The
fan cannot be turned off manually during
this time.
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