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9
ERROR CODE DISPLAY AND SOLUTIONS (CONTINUED)
If you are receiving error codes above, check the machine for dust. If you continue to receive error codes,
please contact Royal Sovereign’s Service Center at 1-800-397-1025.
Error Code Reason Solutions
F
Suspect note is flagged due to half size
error (partly ripped or folded)
Remove first bill from the stacker,
then continue counting.
E01/E02
The left (right) counting sensor is dirty or
broken
Clean the sensor or contact Royal
Sovereign to replace sensor if error
code persists.
E03 Code disc sensor is dirty or broken
Clean the sensor or contact Royal
Sovereign to replace sensor if error
code persists.
E04 Hopper sensor is dirty or broken
Clean the sensor or contact Royal
Sovereign to replace sensor if error
code persists.
E05 Stacker sensor is dirty or broken
Clean the sensor or contact Royal
Sovereign to replace sensor if error
code persists.
H
Hole in bill. Sometimes found in very old or
dirty bills.
Remove first bill from the stacker,
then continue counting.
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