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Requesting Assistance or Service
To avoid unnecessary service calls, please check the "Troubleshooting" section.
It may save you the cost of a service call. If you still need help, follow the
instructions below.
Call the Whirlpool Consumer Assistance
Center toll free at
1-800-253-1301. Our
consultants are available
to assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the "A Note to You" section).
This information will help us better respond
to your request.
Our consultants provide assistance with:
• Features and specifications on our full
line of appliances
• Installation information
• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance
(Spanish speaking, hearing impaired,
limited vision, etc.)
• Referrals to local dealers, service
companies, and repair parts distributors
Whirlpool service technicians are
trained to fulfill the product warranty and
provide after-warranty service, anywhere in
the United States.
To locate the authorized Whirlpool
service company in your area, you can also
look in your telephone directory Yellow
Pages.
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If you need to order replacement parts, we
recommend that you only use FSP®
factory authorized parts. FSP replacement
parts will fit right and work right, because
they are made to the same exacting
specifications used to build every new
WHIRLPOOL ®appliance.
To locate FSP replacement parts in your
area, call our Consumer Assistance Center
telephone number or your nearest
authorized service center.
If you need further assistance, you can
write to Whirlpool with any questions or
concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number
in your correspondence.
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