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Troubleshooting
Q: Why is the unit not turning on?
A: Please check and make sure the power cord is correctly connected to a power
source.
Q: Why is there no sound or why is the sound is distorted?
A: Please go over the following:
• Check to make sure the audio cable is correctly connected.
• Turn up the volume slowly.
• Press the Mute button to switch on the sound.
• Press the Play / Pause button.
• Set the audio output mode on your TV (if applicable) accordingly with the
mode setting on the sound bar.
Q: Why do the buttons on the sound bar not work?
A: Switch off the sound bar and unplug. Then connect it to a power supply and
switch it on again.
Q: Why does the remote control not work?
A: Please go over the following:
• Install 2 AAA 1.5A batteries into the remote.
• Replace the current batteries with new ones.
• Make sure the remote control is pointed to the sound bar during use.
• Make sure the remote control is within operating range.
• Switch off the sound bar and disconnect the power. Then reconnect and
power it on, try again.
Q: Why can't I disconnect the device by pressing the Play Button?
A: You need to press and hold Play Button on Remote Control for
5s. The Bluetooth Mode indicator then will flash when waitingfor a
reconnection.
FCC Compliance
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by Sunvalleytek International Inc. is
under license. Other trademarks and trade names are those of their respective
owners.
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