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37
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Ice build up
inside freezer
compartment
Freezer door not closing tightly. Arrange items in freezer so door
can close tightly.
Check and clean door gasket seal.
Ice maker
makes unfamiliar
sounds or
seems too loud
Normal ice maker operation. Refer to section ‘User warnings
and sounds’.
Ice boost
function not
increasing rate of
ice production
Ambient temperature very warm. Minimise door openings.
Refrigerator is in high usage.
Water has poor
taste/odour
Refrigerator not used for an
extended period.
Dispense 8L of water so fresh
water supply is replenished.
New filter installed.
Water dispenser
does not work
Water supply turned off or
not connected.
Turn water on.
Press dispenser for fourminutes
to remove trapped air from water
line and to fill the water system.
Supply line may be blocked. Check supply for kinks or leaks.
On first installation there may be
air in water system.
To remove air, run 8L of water
through the dispenser.
Filter may be blocked and
need replacing.
Replace filter (see your ‘Service
& Warranty’ document provided
with your refrigerator).
DISPENSER LOCK activated.
Press and hold
for
fourseconds.
Water frozen in tank. Increase temperature to a
warmer setting in refrigerator
compartment andfreezer.
Water in first
glass is warm
Water dispenser not used for
extended period.
Discard first glass of
water dispensed.
Tank capacity used recently. Allow water time to cool.
Drips overflow
drip-shelf
Air trapped in tank. Flush 8L water through dispenser,
stopping intermittently.
New filter installed. Flush 8L water through dispenser,
stopping intermittently.
Water flow rate
has slowed down
Filter cartridge is restricted. Replace filter as soon as possible.
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