USER GUIDE
US CA
41047A 11.22
DISHWASHER
CONTEMPORARY
DW24UNT2X2 models
3
CONTENTS
Safety and warnings 5
First use 8
Loading suggestions 11
Wash programs 12
Wash modifiers 13
Setting a wash 14
Wi-Fi connection & remote mode 16
Delayed start 17
Keylock 18
Sanitize 19
Preferences 20
Detergent 22
Rinse aid 24
Racking features 25
Maintenance 27
Troubleshooting 31
Fault codes 35
Manufacturer’s Warranty and Service guide 37
Registration
To register your product visit our website: fisherpaykel.com/register
5
READ AND SAVE THIS GUIDE
When using your Dishwasher, follow basic precautions, including the following:
General
z
The information in this guide must be followed to minimise the risk of fire or explosion
or to prevent property damage, personal injury or loss of life.
z
Use the Dishwasher only for its intended function as described in this guide.
z
This appliance is intended to be used in household and similar applications such as:
z
staff kitchen areas in shops, offices and other working environments
z
farm houses
z
by clients in hotels, motels and other residential environments
z
bed and breakfast environments.
z
NSF 184-Certified residential dishwashers are not intended for licensed
food establishments.
z
Use only detergents or rinse aid recommended for use in a domestic dishwasher and
keep them out of reach of children. Check that the detergent dispenser is empty after
the completion of each wash program.
z
When loading items to be washed, locate sharp items so that they are not likely to
damage the Dishwasher and load sharp knives with the handle up to reduce the risk of
cut injuries.
z
Do not touch the filter plate in the Dishwasher base during or immediately after use, as
it may be hot.
z
Do not operate your Dishwasher unless all enclosure panels are properly in place.
z
Do not tamper with the controls.
z
Do not abuse, sit on, stand in or on the door or dish rack of the Dishwasher.
z
The door should not be left in the open position since this could present a
tripping hazard.
z
The foldaway cup racks are designed to support cups, glasses and kitchen utensils. Do
not lean on or use the foldaway cup racks to support your body weight.
z
To reduce the risk of injury, do not allow children to play in or on the Dishwasher.
z
Under certain conditions, hydrogen gas may be produced in a hot water heater system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using the Dishwasher,
turn on all hot water taps and let the water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use
an open flame during this time.
z
Remove the door to the washing compartment when removing an old Dishwasher from
service or discarding it.
z
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children away from the
Dishwasher when the door is open.
z
The Dishwasher must be used with the filter plate, filter, and spray arms in place. To
identify what these parts are refer to 'Maintenance'.
z
If the Dishwasher is not being used for long periods of time, turn the electricity and
water supply off.
z
Take care not to load dishware items so they prevent the door from closing.
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Cleaning and maintenance shall not be done by children without supervision.
SAFETY AND WARNINGS
6
SAFETY AND WARNINGS
z
Do not allow children to play inside, on or with this appliance or any discarded
appliance.
z
Household appliances are not intended to be used by children. Children of less than
8 years old must be kept away from the appliance unless continuously supervised. This
appliance can be used by children aged from 8 years and above, and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge, if
they have been given supervision or instruction concerning the use of the appliance in a
safe way and they understand the hazards involved.
z
If a dishwasher cleaner is used, we recommend running a wash program with detergent
immediately afterward to prevent any damage.
z
The Dishwasher is designed for washing normal household utensils. Items that are
contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline chemicals
are not to be washed in the Dishwasher.
z
Do not wash plastic items unless they are marked dishwasher safe or equivalent. For
plastic items not marked, check the manufacturer’s recommendations.
z
Avoid washing containers with glued on labels. Labels removed during a wash cycle
may cause damage to the wash system.
Installation
z
This Dishwasher must be installed and located in accordance with the Installation
instructions before it is used. If you did not receive Installation instructions with your
Dishwasher, you can order them by calling your Authorised Repairer or download them
from our local Fisher & Paykel website, listed on the back cover.
z
Installation and service must be performed by a Fisher & Paykel trained and supported
service technician.
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Ensure the Dishwasher is secured to adjacent cabinetry using the brackets provided.
Failure to do so may result in an unstable product, which may cause damage or injury.
z
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled
or has missing or broken parts, including a damaged power supply cord or plug.
z
Do not store or use petrol, or other flammable vapours and liquids in the vicinity of
the Dishwasher.
z
Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
z
Ensure the power supply cord is located so that it will not be stepped on, tripped over
or otherwise subject to damage or stress.
z
Do not install or store the Dishwasher where it will be exposed to temperatures below
freezing or exposed to weather.
z
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket
outlet box) to connect the Dishwasher to the power supply.
z
This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least resistance
for electric current.
z
The plug must be plugged into an appropriate outlet that is installed and grounded
in accordance with all local codes and ordinances. Improper connection of the
equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or Fisher & Paykel trained and supported service technician if you
are in doubt as to whether the appliance is properly grounded.
z
If the Dishwasher is installed as a permanently connected appliance, this appliance
must be connected to a grounded metal, permanent wiring system, or an equipment-
grounding conductor must be run with the circuit conductors and connected to the
equipment-grounding terminal or lead on the appliance.
7
Maintenance
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Disconnect the appliance from the power supply before any cleaning or maintenance.
z
When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage.
z
Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this guide. We recommend contacting a Fisher & Paykel
trained and supported service technician or Customer Care.
z
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
z
Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags and chemicals.
IMPORTANT!
This device complies with part 15 of the FCC Rules. Operation is subject to the
following conditions:
z
This device may not cause harmful interference.
z
This device must accept any interference received, including interference that may
cause undesired operation.
z
Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Fisher & Paykel could void the user’s authority
to operate the equipment.
WARNING: The incorporated Wi-Fi module in this appliance is to operate only from
channel 1 to channel 11 as per FCC rules.
This device contains licence-exempt transmitter /receiver that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is
subject to the following two conditions:
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This device may not cause interference.
z
This device must accept any interference, including interference that may cause
undesired operation of the device.
SAFETY AND WARNINGS
8
FIRST USE
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Ensure the installer has completed the ‘Final checklist’ in the Installation instructions.
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Read this guide, taking special note of the 'Safety and warnings' section.
z
Remove all internal and external packaging and dispose of it responsibly. Recycle items
that you can.
Dishwasher overview
1
2
3
3
5
4
Not shown: control panel, detergent/rinse aid dispensers (located inside door).
3
Control panel features
1 Cutlery basket
2 Upper basket (adjustible height)
3 Spray arms
4 Lower Basket
5 Filter
9
Heavy Medium Light Auto Eco 60 min Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
FIRST USE
Control panel overview
Control panel features
1 On/Off + 1/2 load
2 Wash program selector
3 Wash modifier selector
4 Start + Delayed start
5 Delayed start indicator
6 Rinse aid indicator
7 Remote mode indicator
8 Wi-Fi indicator
9 Key lock indicator
!0 Wash program indicators
!1 Wash stage indicators
!2 Display
!3 Wash modifier indicators
1 2 3 4
9
!3
!2 !1
6
5
8
!0
7
10
FIRST USE
Cutlery & silverware
Rinse cutlery and silverware immediately
after use to prevent tarnishing. We
recommend using the RINSE cycle. Silver
should not come into contact with
stainless steel, mixing these can cause
staining. Remove silver cutlery from the
dishwasher and hand dry immediately.
Aluminium
Aluminium can be dulled by detergent.
The degree of change depends on the
quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other
items. Copper, pewter and brass tend
to stain.
Woodware
Woodware is generally sensitive to heat
and water. Regular use in the dishwasher
may cause deterioration over time.
Glassware
Most glassware is dishwasher safe. Crystal,
very fine and antique glassware may etch
and develop a cloudy appearance.
Plastics
Some plastics may change shape or
colour with hot water. Refer to the
manufacturer’s guide. Dishwasher safe
plastic should be weighed down so it
does not flip and fill with water or fall
through the base rack during the wash.
Decorated items
Most modern china patterns are
dishwasher safe. Antique items, those with
a pattern painted over the glaze, gold
rims or hand painted china may be more
sensitive to machine washing.
Glued items
Certain adhesives are softened or
dissolved in machine washing.
Dishware
The combination of high temperatures and dishwasher detergent may cause damage to
some items. Refer to the manufacturer's guidance or wash by hand if in doubt.
Water hardness
Hard water is water with a high concentration of minerals such as calcium and magnesium.
It can be detrimental to the performance of your dishwasher and parts can fail over time.
Glassware washed in hard water will become cloudy over time and dishes will become
spotted or covered in a white film. Water hardness varies by geographical location.
If you live in a hard water area, we recommend fitting a water softener to the household
water supply.
If your home has hard water
z
Refer to 'Powdered detergent quantity recommendations'.
z
Use rinse aid. We recommend you raise the rinse aid setting to 6 to help improve wash
performance. Refer to 'Preferences' for details.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your dishwasher.
If your home has soft or softened water
z
Avoid using too much detergent.
11
LOADING SUGGESTIONS
Ensure
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Lower and middle spray arms can rotate freely.
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Tall items do not obstruct the upper spray arm.
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Glass and other fragile items are stable.
z
All dish openings are facing downwards.
z
Plates are evenly spaced.
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All sharp objects are located securely to avoid injury
or damage to the product.
Avoid
z
Overcrowding.
z
Any protrusions below the racks and basket that may
prevent spray arm rotation.
z
Any protrusions at the front of the dishwasher.
z
Blocking water from any items on the foldaway
cup racks.
When loading your Dishwasher ensure items are placed so water coming from the rotating
spray arm below can reach all areas. Wash performance will be reduced if it can't.
Your dishwasher can hold up to a maximum of 15 place settings.
12
WASH PROGRAMS
WASH PROGRAM PROGRAM DESCRIPTION
HEAVY
Designed for heavily soiled pots, pans and dishes
MEDIUM
Best for dishes that are quite heavily soiled or to remove food
soils that have been left to dry overnight
LIGHT
For very lightly soiled dishes with easy to remove soils; no drying
AUTO
Suitable for any type of load. The dishwasher automatically
selects the optimum wash program
ECO (default)
For normally soiled dishes for optimum water and energy usage
60MIN
Use for dishes that are quite heavily soiled or food soils that have
been left to dry overnight; no drying cycle.
RINSE
Prevents odours and soils from drying on dishes
Your dishwasher has a number of wash programs designed to suit your needs. Selecting the
most appropriate cycle for each load will help ensure the best wash results.
13
WASH MODIFIERS
WASH PROGRAM MODIFIER AVAILABLE
HEAVY
1/2 LOAD, SANITIZE, DRY+
MEDIUM
1/2 LOAD
, SANITIZE, DRY+
LIGHT
1/2 LOAD
, DRY+
AUTO
1/2 LOAD
, DRY+
ECO (default)
-
60MIN
1/2 LOAD, DRY+
RINSE
-
After setting a wash program, you can also select a wash modifer. Not all modifiers can
be combined with all wash programs.
1/2 LOAD can be used in combination with the
other modifiers.
1/2 LOAD
Adjusts the wash
program to more
efficiently wash
smaller loads.
SANITIZE
Raises the water
temperature during
the rinse phase
to sanitize.
DRY+
Increases the final
rinse temperature
and the length of
the drying phase.
14
SETTING A WASH
Remove all food scraps from dishware before
carefully loading into the dishwasher.
Ensure the spray arms are free from any
obstructions and rotate freely.
1
2
3
4
If rinse aid is required fill the rinse aid
dispenser.
Refer to 'Rinse aid' for additional guidance.
Add detergent to the dispenser and close
the cover.
Tablets can be placed in the detergent
dispenser or in the cutlery basket.
Press the power button before selecting
a wash.
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
15
Press to start the wash.
Ensure the door is closed. If the door is
not closed within 4 seconds the wash will
be cancelled.
Press
again at any point during the wash
to pause.
5
7
6
8
9
SETTING A WASH
Select a wash modifier or 1/2 LOAD if required.
Press
to select SANITIZE or DRY+
Press and hold to cancel the wash.
After the wash the door will automatically
open slightly to assist with drying.*
For best results, unload dishes once cooled.
*This feature can be disabled, refer
to 'Preferences'.
Press and hold to select 1/2 LOAD.
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
16
WI-FI CONNECTION & REMOTE MODE
Ensure there is no wash in progress.
Press and hold
and together for
4 seconds.
When
flashes, follow the prompts in the
app to complete set-up.
Ensure your Dishwasher is connected to your
Wi-Fi network.
Press and hold for 4 seconds.
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Light
to
co
60 min
Rinse
ze
+
d
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
Your appliance may be connected to your home wireless network and operated remotely
using the app.
Getting started
z
Ensure your home Wi-Fi network is turned on.
z
You will be given step by step guidance on both your appliance and mobile device.
z
It may take up to 10 minutes to connect your appliance.
z
For further guidance and troubleshooting, please refer to the app.
On your mobile device:
1 Download the app from www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.
Connecting to your home Wi-Fi
Enabling remote mode
17
Set your dishwasher to start later in the day and run a selected wash program.
DELAYED START can be set after a wash program has been selected and can be set for up to
12 hours.
Cancelling Delayed Start
Setting Delayed Start
DELAYED START
Add detergent and select a wash program,
and wash modifier if required.
Press and hold
to enter DELAYED START.
1
2
Press
again to increase the delay time.
The wash program will begin at the end of
the countdown, provided the door is closed.
Press and hold
to enter DELAYED START
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
18
KEYLOCK
Lock the dishwasher controls for cleaning or to prevent unintended use. This can be set at
any time including during a wash.
Locking the controls
Press and hold
and together to lock.
Unlocking the controls
Press and hold
and together until the
dishwasher unlocks.
19
SANITIZE
Using SANITIZE
The SANITIZE wash modifier adjusts the wash program to meet the conditions required by
Section 6, NSF 184 for sanitization to occur. While SANITIZE is running, the wash program is
monitored to ensure that these conditions are met.
Only programs utilising the
SANITIZE wash modifier are certified to meet the conditions
required by Section 6, NSF 184. Other wash programs may not reach the temperatures
required for sanitization to occur. Refer to 'Wash modifiers' for wash programs that have
sanitize available.
For sanitization to occur, the temperature of the water needs to reach 158°F (70°C). Ensure
all items are dishwasher safe before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the program, the heating
conditions for sanitization may not be met. You may need to run the program again.
If sanitization has been successful
The wash will finish as normal.
If sanitization has not been successful
An alert will sound and a code will show on
the display.
1 Check if the water supply has been turned
off or the wash program interrupted.
2 Press and hold
to stop the beeping,
then again to clear the alert code.
3 Reset
SANITIZE and run the cycle again
For more information, refer to 'Fault codes'.
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
20
PREFERENCES
You can adjust any of the below settings prior to starting a wash cycle.
OPTION DESCRIPTION DEFAULT SETTINGS DISPLAY
Rinse aid
Controls the amount
of rinse aid dispensed.
Refer to 'Rinse aid' for
further details.
rA5
Off
rA-
Max: 6
rA6
Auto power-on
Your dishwasher is
set to automatically
power on for 30
seconds after the
door is opened. This
can be turned off.
APo
On
APo
Off
AP-
Sound
Adjusts tone settings.
When set to OFF all
tones will be silenced
except fault alerts.
bPo
On
bPo
Off
bP-
Auto door open
Enables or disables
automatic door
opening at the end of
the wash.
dOo
On
dOo
Off
DO-
21
PREFERENCES
Changing the settings
Ensure there is no wash in progress.
Press and hold
and together for
4 seconds to enter the menu.
Press
to adjust the setting.
Press
to scroll through the settings.
1
2
3
4
Press
to exit the menu and save
your settings.
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
y
Medium
Light
to
co
60 min
Rinse
ze
+
d
/2
/2
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
22
DETERGENT
WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons
away from the dishwasher when it is open. Check the powdered detergent dispenser is
empty after each wash.
Using powdered detergent
For powdered detergent quantities, refer to the following 'Powdered detergent quantity
recommendations' table and the detergent manufacturer’s guidance. No detergent is
needed for
RINSE.
Check that the dispenser is empty and dry.
Add powdered detergent or tablet to the
detergent dispenser.
1
2
Remove any excess detergent then slide the
cover closed. It will click into place.
If required, add additional detergent to
the pre-wash compartment on top of
the dispenser.
When washing heavily soiled dishware in hard water, more detergent may be required. Refer to 'Powdered
detergent quantity recommendations'.
Main wash compartment
Rinse aid compartment
Pre-wash compartment
Unsuitable detergents
These types of detergent are not suitable and may damage your dishwasher or lead to
a service call that is not covered by warranty:
z
Liquid detergents
z
Laundry detergents
z
Hand washing liquids
z
Soaps
z
Disinfectants
23
Powdered detergent quantity recommendations
z
Use the table below to determine the optimal powdered detergent quantity for each
wash program.
z
If you have hard water in your area, more detergent may be required. Refer to 'Water
hardness' for more details
DETERGENT
WASH PROGRAM PRE WASH COMPARTMENT MAIN WASH COMPARTMENT
AUTO
None 1/2 – 2/3
HEAVY
Full 2/3
MEDIUM
Full 2/3
LIGHT*
None 1/2
ECO
Full 2/3
60MIN
Full 1/2
RINSE
n/a n/a
*tablets are not recommended for the LIGHT cycle.
24
Heavy
Medium
Light
Auto
Eco
60 min
Rinse
Sanitize
Dry +
Load
1/2
1/2
RINSE AID
Lift the cover open and pour rinse aid into
the opening.
Do not fill past the
MAX line. Take
care not to spill any onto the door or
detergent bucket.
When the rinse aid level is low, the rinse aid
indicator on the control panel will light up
to remind you to refill the dispenser.
2
1
3
Close the cover, ensuring it clicks shut.
Any accidental spillages into the dishwasher or detergent bucket must be cleaned up immediately.
Spilt rinse aid may result in excessive foaming. A service call relating to these errors will not be covered
by warranty.
Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal
from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results.
The rinse aid dispenser is located on the inside of the door next to the detergent dispenser.
Using rinse aid
The amount of rinse aid dispensed in each wash may need to be adjusted to suit your
water conditions. Refer to 'Preferences' and 'Water hardness' for guidance. Rinse aid is
not required if tablet has it already built into it.
25
RACKING FEATURES
Removable anti-nesting grid
Use the grid to separate cutlery items and
stop them from nesting together. The grid
clips onto the top of the cutlery basket.
Cutlery basket
To reduce the risk of injury, load knives and sharp utensils with handles facing up. Mix
spoons, knives and forks within each section to stop cutlery nesting together and to ensure
the water circulates freely.
Features
1 Cutlery basket
2 Removable anti-nesting grid
3 Small items container
Small items container
Use the container to secure small, light
weight items such as baby bottle teats.
The container can clip into or on the side
of the cutlery basket, or can be placed
elsewhere in the dishwasher.
If placed elsewhere in the dishwasher, ensure
water from the spray arm can still reach items
in the container. If laid flat, ensure the solid
plastic side is facing up.
2
1
3
26
RACKING FEATURES
Foldaway cup racks
Adjust the height to suit or fold out of the way to make space for other items. Use the
notches to support wine glass stems.
To adjust height
1 Fold up to unlock.
2 Adjust the height to suit by sliding up or
down.
3 Fold back down to lock in position.
All tines can be folded down as needed to
make space for other items.
Folding tine rack
Upper basket
Adjust the height of the upper basket to make space for taller items. You can adjust the
height either while the basket is empty or loaded. If the basket is loaded we recommend
raising or lowering one side at a time. Both sides of the basket must be adjusted to the
same height.
To raise
Pull the basket upwards until it clicks
into place.
To lower
1 Pull up the levers on each side to release.
2 Lower to the desired position.
3 Release the levers to secure.
27
MAINTENANCE
Disconnect the dishwasher from the power supply and allow it to cool before undertaking
any cleaning or maintenance.
Maintenance parts
1 Filter
2 Filter plate
3 Lower spray arm
Not shown: middle and upper spray arms.
1
3
2
Cleaning the filter, spray arms and filter plate
We recommend that the drain filter and filter plate are removed and cleaned once a month
or whenever there is evidence of food particles. The spray arms in normal use should
require cleaning less frequently. Lower and middle spray arms can be shaken to remove any
foreign material, cleaned in hot water, then rinsed in clean water.
The dishwasher must be used with the filter plate, drain filter and spray arms correctly in
place. If using a dishwasher cleaner or descaler, refer to manufacturer instructions.
Extended periods of disuse
If your dishwasher is not going to be used for some time we recommend turning off the
power and water supply, leaving it clean and empty with the door ajar. When using your
dishwasher for the first time after a long period away, we recommend pouring 3 cups of
water into the dishwasher before use. This helps lubricate components that may have dried
out during disuse.
Cleaning surfaces
Wipe with a damp cloth and dry using a lint-free cloth. We do not recommend using the
following cleaning aids as they may damage the surfaces:
z
Plastic or stainless steel scouring pads
z
Abrasive, solvent, household cleaners
z
Acid or alkaline cleaners
z
Hand washing liquids or soap
z
Stainless steel cleaners or polishes
z
Laundry detergents or disinfectants
28
Twist the filter anti-clockwise to release.
Lift to remove.
Separate the filter cap from the base by
pressing the release buttons and lifting.
Do not attempt to remove the filter by
force as this may cause damage.
Clean under hot water and rinse thoroughly.
Align the filter cap with the notch on the
filter base. Click together to secure.
1
2
1
Removing and cleaning the filter
Replacing the filter
Place the drain filter back into the dishwasher
base. Rotate clockwise to click into place.
2
MAINTENANCE
filter cap
filter base
locating
notch
29
MAINTENANCE
With the filter removed, carefully lift the filter plate
up and out.
Clean under hot water and rinse thoroughly.
Do not remove the upper spray arm for cleaning.
Clean with a small, plastic-bristled brush.
If heavily soiled or blocked use a dishwasher
cleaner/descaler. Follow the manufacturer’s
instructions.
Removing and cleaning the filter plate
Cleaning the upper spray arm
upper spray arm
Slot the filter plate under the locating clips at the
rear of the drain and push firmly back into place.
Ensure the filter plate is flush with the
dishwasher base.
Replacing the filter plate
To remove the middle spray arm, turn the locking
nut clockwise to release.
Rinse the spray arm thoroughly under running
water, then refit.
Cleaning the middle spray arm
middle spray arm
filter plate
filter plate
locking nut
30
MAINTENANCE
Winterizing (cold climates)
If the Dishwasher is installed in a cold climate where temperatures fall below freezing, we
recommend winterizing.
Turn off the water supply.
Disconnect the drain hoses from the sink
drain pipe and the water inlet pipe from the
water valve.
Drain the water from the hoses, inlet pipe
and water valve, using a bucket or pan to
collect the water.
Reconnect the water inlet pipe to the water
valve and hoses to the sink drain pipe.
1
2
3
Remove the drain filter and the filter plate.
Use a sponge to remove any remaining
water from underneath before replacing.
To remove the lower spray arm, lift it from the base
of the dishwasher.
Rinse the spray arm thoroughly under running
water, then refit.
Ensure the arm rotates freely when refitted.
Cleaning the lower spray arm
lower spray arm
31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher will
not start
No power. Ensure the dishwasher is plugged in and
the power supply is turned on at the wall.
The door is not
properly closed.
Close the door.
has not been pressed. Press .
Water tap not turned on. Ensure water is connected and turned on.
Blocked strainer in water
inlet hose.
Check the strainer and clean if necessary
– it is located where the water inlet hose
screws into the tap.
Lower spray
arm rotates
with difficulty
Spray arm holes are
blocked by small items or
food particles.
Clean the spray arm. Refer to
'Maintenance' for instructions.
Cover of
detergent
dispenser
cannot
be closed
Detergent compartment has
been overfilled.
Remove detergent until the cover can
be closed.
Detergent dispenser is
clogged with remnants
of detergent.
Wipe dispenser out with a damp
cloth. Dry the dispenser before
adding detergent.
Remnants of
detergent stuck
inside dispenser
Compartment was damp
when filled with detergent.
Wipe dispenser out with a damp
cloth. Dry the dispenser before
adding detergent.
Utensils are blocking
the detergent dispenser
from opening.
Ensure there are no large utensils
positioned in a way that will stop the
dispenser cover from opening when the
dishwasher door is closed.
Water
remains inside
dishwasher
after wash
has ended
Blocked drain connection. Check that drain connection is free
from blockages.
Drain hose is crimped, bent,
or blocked.
Check the drain hose and straighten
if needed.
Pump is jammed. Clean the pump. See 'Fault codes' for
instructions.
Filter(s) blocked. Clean the filter(s). See 'Maintenance'
for instructions.
32
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Foaming Incorrect amount or type of
detergent used.
Refer to 'Detergent' or consult the
detergent manufacturer’s instructions.
Too much egg in the
wash load.
Increase the amount of detergent.
Rinse aid dosage level
too high.
Decrease the rinse aid dosage.
Rinse aid spills not wiped up. Ensure that all rinse aid spills are wiped
up when they occur.
The dish washer
stops suddenly
during the wash
Power or water supply has
been interrupted.
Check the power and water supplies.
Knocking or
rattling sound
during wash
Spray arm knocking
against dishes.
Pause the wash and rearrange dishes.
Refer to 'Setting a wash'
and 'Loading suggestions'.
Dishes have been
stacked incorrectly.
Unclean dishes Unsuitable wash program for
load selected.
Select the appropriate wash program for
the load. Refer to 'Wash programs'.
Soils were too heavily
baked on.
Dishes may need soaking.
Spray arm(s) unable
to rotate.
Ensure no items are obstructing the spray
arm path.
Basket/rack
incorrectly loaded.
Refer to 'Loading suggestions'.
Filter plate or filter
incorrectly installed.
Refer to 'Maintenance'.
Detergent put in the
wrong compartment.
Refer to 'Wash programs' and 'Detergent'.
Excessive food not removed
from dishes before loading.
Scrape all food scraps off dishes
before loading.
Unsuitable detergent. Only use powdered or tablet detergent
designed for domestic dishwashers.
Not enough detergent. Refer to 'Detergent' for recommended
quantities. You may need to adjust these
to suit your particular load and the
hardness of your water supply.
Spray arm holes are blocked. Clean the spray arm(s). Refer to
'Maintenance' for instructions.
The filters are blocked. Clean the filters. Refer to 'Maintenance'
for instructions.
33
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Plastic items
are discoloured
(e.g. stain left
by tomato
sauce)
Not enough detergent,
not pre-rinsed.
Pre-rinse plastic dishes before
placing in the dishwasher and/or add
more detergent.
Alternatively, using the Rinse
program after adding dishes may
minimise staining.
Display flashing
while Keylock
is on
This is normal. The display
remains on although the
buttons are disabled.
No action required.
White stains
are left on
dishes; glasses
have a milky
appearance
Not enough detergent. Refer to 'Detergent' for recommended
quantities. You may need to adjust these
to suit the hardness of your water supply.
Rinse aid dosage too low. Increase rinse aid dosage.
Refer to 'Rinse aid'.
Dishes, cutlery
have not dried
Rinse aid dosage too low. Increase rinse aid dosage.
Refer to 'Rinse aid'.
Items removed too soon. After the end of the wash program, leave
the door ajar and wait for several minutes
to help drying.
Rinse aid dispenser empty.
(Rinse aid indicator is lit.)
Add rinse aid. Refer to 'Rinse aid'.
Glasses have
dull appearance
Rinse aid dosage too low. Increase rinse aid dosage.
Refer to 'Rinse aid'.
Tea stains
or traces of
lipstick have
not been
completely
removed
Not enough detergent. See section 'Detergent' for recommended
quantities. You may need to adjust these
to suit your particular load.
Wash temperature too low. Select a wash program for heavily
soiled dishes. Refer to 'Wash programs'
for information.
Traces of rust
on cutlery
Cutlery is not
sufficiently rustproof.
Wash by hand.
Glasses
clouded and
discoloured;
milky coating
Hard water situation. Increase detergent quantities.
Glasses are not
dishwasher proof.
Wash by hand.
34
PROBLEM POSSIBLE CAUSE WHAT TO DO
Water marks
left on glasses
and cutlery
Rinse aid level or dosage
setting is too low.
Ensure there is rinse aid in dispenser. If
necessary, increase the rinse aid setting
or try using a wash program with a
higher temperature. Refer to 'Rinse aid'
for information.
Hard water Increase the rinse aid setting and
the amount of detergent. Refer to
'Preferences' and 'Water hardness'.
If living in an area with very hard
water, consult a plumber on installing a
household water softener.
TROUBLESHOOTING
35
FAULT CODES
How do I know if there is a fault?
Your dishwasher will beep continuously and a fault code will flash in the display. There are
two types of fault codes – ‘F’ and ‘A’.
To fix a fault
First try to fix the issue and clear the code according to the steps in the following tables.
If the problem persists:
1 Note down the fault code.
2 Contact Customer Care for support or to organize a visit by a service technician. Refer
to the Service and Warranty booklet for contact details.
'F' fault codes
You may be able to clear the fault by resetting the dishwasher. Follow the steps below
3 Press and hold
CANCEL to stop the beeping, then again to clear the fault code.
4 Wait a few seconds, then press
to turn the dishwasher back on.
If the fault code has disappeared, the fault has been reset and you can continue to use
your dishwasher.
36
FAULT CODES
PROBLEM POSSIBLE CAUSE WHAT TO DO
A20
Drain fault
Drain hose is crimped
or bent.
Check the drain hose and straighten if needed.
Blocked
drain connection.
Check that drain connection is free from blockages.
The waste water is not
draining out.
Ensure that the drain hose is connected in accordance with the
installation instructions.
The turbidity
sensor is dirty and
requires cleaning.
Gently clean the turbidity sensor with a soft brush
(ie toothbrush) to remove any buildup.
Turbidity
sensor
Drain pump is blocked. Remove the drain filter and clear any water from the drain.
Remove the sump insert and pump cover.
Remove any remnants of food or blockages from the pump.
Take care in case sharp objects or fragments of glass are
blocking it, as these may cause injury.
Pump
cover
Sump
insert
A10
No water
Water tap not
turned on.
Ensure the water is connected and turned on.
Touch
to restart the dishwasher.
Insufficient water
supply pressure.
Check household water pressure.
Water inlet hose is
crimped or bent, so no
or not enough water
gets to the dishwasher.
Check the water inlet hose and straighten if needed.
Touch
to restart the dishwasher.
Drain hose is not
connected correctly.
Ensure that the drain hose is connected in accordance with the
installation instructions.
'A' fault codes
Follow the steps below to try and fix the issue.
37
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
City
State
Zip
Country
Before you call for service or assistance
Check the things you can do yourself. Refer to the installation instructions and your user
guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorized Service Centre,
Customer Care, or contact us through our website www.fisherpaykel.com.
Wash program data and standards test
Wash program data and standards test information can be viewed online by going to
www.fisherpaykel.com and searching your model code.
41047A 11.22
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2022. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.
