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en
30
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig. 8
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
The temperature in the
freezer compartment
is too warm.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Large quantities of
fresh food are being
frozen.
Do not exceed max. freezing
capacity.
Warning signal
sounds, alarm button
lights up. Fig. 2/5 *
The freezer
compartment is too
warm!
The frozen food is at
risk of thawing!
To switch off the warning signal,
press the alarm button 5 *.
Appliance is open. Close the appliance.
Ventilation openings
have been covered.
Ensure that there is adequate
ventilation.
Too much food was
placed in the freezer
compartment at once.
Do not exceed max. freezing
capacity.
When the fault has been eliminated,
the alarm display goes out shortly
afterwards.
GB 0844 8928979 Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655
US 800 944 2904 toll-free
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