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Before you call for service...
Problem Possible Causes What To Do
Detergent left in
dispensercups
Blackor gray
markson dishes
Dishesdon'tdry
Dishes are blocking the
detergent cup
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
Rinseagent dispenser is emptg
Controlpanel responded Door latch meg not be properlg
to inputs but dishwasher seated
never filled with water Water valve meg be turned off
Stained tub interior Some tomato-based foods can
cause reddish steins
Teaor coffeestains
Anoverallgellowor brownfilmcan •
becausedby iron depositsin water
White film on insidesurface- •
hardwater minerals
Dishwasherwon't run Fuseis blownor circuit breaker
istripped
• Repositionthe dishes,so the water from the lowerspray arm can
flushthe detergentcup. Seethe Loadingthe dishwashersection.
• Removemarkswith a mild,abrasivecleaner.
• Make sure inlet water temperature is atleast 120°F.
• Select HEATEDDRY.
• Use HOTSTART,HOT WASH or ADDED HEAToptions.
• Select a higher cgcle, such as POTS& PANS.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Makesurewater valve(usuallylocatedunderthe sink)isturnedon.
• Useof the RINSEONLYcycleafter addingthe dishto the load
candecreasethe levelof staining.GErecommendsCascade®
PlasticBoosterto helpremovethesetypesof stains.
• Removethe stainby hand,usinga solutionof 1/2cup bleach
and] cupswarmwater.
WARNING
Beforecleaninginterior,waitat least 20minutesaftera cyclefor the
heatingelementsto cooldown.Failureto do socan resultin burns.
Aspecialfilter in the watersupplylineistheonly way to correct
thisproblem.Contacta water softenercompany.
GErecommendsJet-Dry®or CascadeCrystal Clear_to help
preventhardwatermineraldepositsfrom forming.
• Rundishwasherwithcitricacidto removemineraldeposits.Citricacid
(Partnumber:WD35X151)can beorderedthroughGEParts.Seeback
coverfor orderinginformation.
• Replacefuseor resetcircuitbreaker.Removeany otherappliancesfrom
thecircuit.
Power is turned off
• In someinstallations,the powerto the dishwasheris providedthrougha
wallswitch,often locatednext to the disposerswitch.Makesureit ison.
Controlpanelis locked • Unlockcontrol panel.Seepage4.
Control panel lights
go off when you're
setting controls
Water standing in
the bottom of the tub
Water won't pump
out of thetub
Steam
Sanitizedlight does
not illuminateat the
endof thecycle
(Anti-Bacteria
cycleonly)
Noise
Rebootgourcontrol
Time too long between
touching of selected pads
• Turnoff powerto the dishwasher(circuitbreakerorwall switch)for
30seconds;thenturn backon.
• Eachpad must be touched within 30 secondsof the others.
Torelight,touch ang pad again,or unlockand relatch door.
Thisis normal
Drainis clogged
Thisis normal
Thedoorwasopenedand the
cgclewasinterrupted during
or after the main washportion
Theincomingwater •
temperature was too low
Normal operating sounds •
Rattling disheswhen the sprag •
arm rotates
• A small amount of cleanwater around the outlet on the tub
bottom at the backof the tub keepsthe water seal lubricated.
• If gou havean air gap,cleanit. Seepage10.
• If the dishwasherdrainsintoa disposer,rundisposerclear.
• Checkto seeif your kitchensinkisdrainingwell.If not,you
may needaplumber.
• Warm,moistaircomesthroughthe ventby the door latch duringdrying
andwhenwaterisbeingpumpedout.Thisisnecessaryfor drying.
• Donot interruptthe cycleanytimeduringor after mainwash.
Raisethe water heater temperature to between 120°Fand 140°F.
Detergentcup opening.
Waterentering dishwasher.
Themotor stops and starts at varioustimes during the cgcle.
Drain pump soundsdurinqthe pump out.
Makesuredishesare properlgloaded.Seethe Loadingthe
dishwasherrackssection.
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