WE’RE HERE TO HELP
We hope you are loving your new Toothbrush.
If for any reason you are not satised or have
any product questions, please contact our fast
and friendly Customer Service Team based in
Fort Collins, Colorado.
Congratulations!
You are now on your way to better oral health!
FLIP OVER FOR QUICK START GUIDE
IMPORTANT
SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USING.
•
This product is for household use.
When using electrical products, especially when children are
present, basic safety precautions should always be followed,
including the following:
DANGER:
To reduce the risk of electrocution:
•
Do not handle the user supplied USB wall charger
with wet hands.
•
Do not place or drop the user supplied USB wall charger
into water or other liquid.
•
Do not use this product while bathing.
•
Do not place or store this product where it can fall or be
pulled into a tub or sink.
•
Do not reach for this product if it has fallen into water.
Unplug from electrical outlet immediately.
• Do not place or drop this product into water or other liquid.
• Check the charging cord and user supplied USB wall
charger for damage before the rst use and during the
life of the product.
WARNING:
To reduce the risk of burns,
electrocution, ire, or injury to persons:
• Use this product only as indicated in these instructions or
as recommended by your dental professional.
• A user supplied USB-A wall charger (power adapter),
safety certied (IPX4, Class II) and with a rated output of
5.0 VDC, 1.0 A Max must be used to charge this device.
• Do not plug this device into a voltage system that is
dierent from the voltage system specied on the device
or charger.
• Keep the charging cord and user supplied USB wall charger
away from heated surfaces.
• Do not expose the appliance or battery to
excessive temperatures.
• Unplug USB wall charger when not in use.
• If your physician advised you to receive antibiotic
premedication before dental procedures, you should
consult your dental professional before using this product
or any other oral hygiene aid.
• Only use brush heads and accessories that are
recommended by Water Pik, Inc.
• Do not use this product outdoors or operate where aerosol
(spray) products are being used or where oxygen is being
administered.
• Remove any oral jewelry prior to use of
this product.
• Do not use if you have an open wound on your tongue or in
your mouth.
• There are no consumer serviceable parts in this product
and it does not require maintenance.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
• Children should be supervised to ensure that they do not
play with the appliance.
• If the supply cord is damaged, it must be replaced by a
special cord or assembly available from the manufacturer
or its service agent.
• Do not use this product if it has a damaged cord or plug,
if it is not working properly, if it has been dropped or
damaged, or dropped into any liquid. Contact Water Pik,
Inc. at 1-800-525-2774 or visit www.waterpik.com.
SAVE THESE
INSTRUCTIONS
Limited Two Year Warranty
Water Pik, Inc. warrants to the original consumer of this new
product that it is free from defects in materials and workmanship
for 2 years from the date of purchase. Consumer will be required
to submit the original purchase receipt as proof of purchase date
and if requested, the entire product, to support a warranty claim.
Water Pik, Inc. will replace at its discretion the product, provided
the product has not been abused, misused, altered or damaged
aer purchase, was used according to instructions, and was used
only with accessories or consumable parts approved by Water
Pik, Inc. This limited warranty excludes accessories or consumable
parts such as tips, etc. Use with improper voltage will damage
product and VOID warranty.
This warranty gives you specic legal rights. You may also
have other rights that vary, depending on the law in your place
of residence.
WATER PIK, INC. DISCLAIMS ALL OTHER EXPRESS OR IMPLIED
WARRANTIES TO THE EXTENT PERMITTED BY LAW INCLUDING,
BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. ALL IMPLIED
WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. SOME STATES OR PROVINCES MAY NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE MAY NOT APPLY TO YOU.
FOR USA ONLY
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Changes or modications not expressly approved by Water Pik,
Inc. could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Limitation of Liability
This limited warranty is your sole remedy against Water Pik, Inc.
and it shall not be liable for any damages, whether direct, indirect,
incidental, special, consequential, exemplary or otherwise,
including but not limited to property damage, arising out of any
theory of recovery, including statutory, contract or tort.
Arbitration
BINDING ARBITRATION AND WAIVER OF RIGHT
TO ASSERT MATTERS IN COURT AND RIGHT TO JURY TRIAL.
By purchasing, installing, or using this product you agree that any
controversy or claim arising out of or relating to your purchase,
use, modication, installation, or removal of this product shall
be settled by binding arbitration. The arbitrator’s decision will
be nal and binding. Judgment on the award rendered by the
arbitrator may be entered in any court having jurisdiction over
the matter. Further, you agree that you will not have the right to
litigate any claim arising out of or in relation to your purchase, use,
INSTRUCTION MANUAL INSIDE
Chat or E-mail
Call: 1-800-525-2774
Monday-Friday
7 am - 5 pm MST
modication, installation, or removal of this product in any court
or to have a jury trial on that claim.
Arbitration of any matters shall be administered by the American
Arbitration Association and conducted by one arbitrator in
accordance with the consumer arbitration rules of the American
Arbitration Association in eect at the time of ling of the
demand. The venue for all such arbitrations shall be Colorado and
any such arbitration shall be subject to the Federal Arbitration Act
and Colorado law.
WAIVER OF RIGHT TO PARTICIPATE IN CLASS ACTIONS OR
PURSUE CLAIMS IN A REPRESENTATIVE CAPACITY.
Further, by purchasing, installing, or using this product you agree
that arbitration must be on an individual basis. This means neither
you, nor we, may join or consolidate claims in arbitration by or
against other purchasers or users of Water Pik, Inc. products or
the general public.
Additionally, you may not litigate in court or arbitrate any claims
as a representative or member of a class or in a purported
representative capacity on behalf of the general public, other
purchasers or users of this product, other persons or entities
similarly situated, or in a private attorney general capacity.
QUICK START GUIDE INSIDE
Waterpik
®
Sensonic
™
Toothbrush
STW Series
We have many helpful
tools to provide you with
the best possible
experience. Scan the
QR code or visit:
waterpik.com/sensonic.
Charge for 4 hours
before rst use.
Light ring will ash
on handle while
charging. When fully
charged all lights
will shut off. Light
ring will glow red when
battery is running low.
GETTING STARTED
1
Quick Start
Guide
Slide brush head
onto handle and
push it down
rmly.
2
Place brush head into your
mouth before turning unit on.
3
Aer turning the power
ON, select mode by pressing
mode button.
Modes
Clean: Outstanding everyday
cleaning performance
Stain Removal:
Gently removes surface stains
Gum Care:
Gently enhances gum
stimulation
4
USB Charging Cable
20030405-2 White
Replacement Brush Heads:
Sensonic™ Brush Head
Replace every 3 months
Replacement Brush Heads may be purchased online
at www.waterpik.com, or by phone from Water Pik,
Inc. at 1-800-525-2774
Rated Input: 5.0 VCD, 1.0 A
Rechargeable Battery: Lithium-ion
Have Questions or Need
More Information?
• FULL INSTRUCTION MANUAL
• CLEANING
• REPLACEMENT BRUSH HEADS
• TROUBLESHOOTING
• COMMON QUESTIONS
Let Us Help You
Get Started!
We have many helpful tools to
provide you with the best possible
experience. Visit: waterpik.com/sensonic.
SERVICE MAINTENANCE
Waterpik
®
electric toothbrushes have no consumer serviceable
electrical items and do not require routine service maintenance.
For all parts and accessories go to www.waterpik.com. You may
also call our toll-free customer service number at 1-800-525-2774.
Refer to the serial and model numbers in all correspondence. These
numbers are located on the base or handle of your toothbrush.
Still have questions? Go to www.waterpik.com
CLEANING
1. Aer each use, turn o unit, remove the brush head from the
handle and rinse brush head under running water.
2. Wipe the handle dry aer each use.
3. Periodically, clean the charger base, rst unplugging the unit
and then wiping with a damp cloth.
BATTERY RECYCLING
Warning: The battery of this product is not replaceable. Please
do not disassemble the product unless you want to dispose it.
Warranty service will be void if disassembled.
This product contains a rechargeable lithium-ion battery and
electronic waste. In order to protect the environment, please do not
dispose along with household waste. When the battery life ends,
please recycle according to local administrative regulations. Please
contact local waste administrative department for any questions.
BATTERY REMOVAL INSTRUCTIONS:
If you intend to dispose of the battery on your own, please
follow these BATTERY REMOVAL INSTRUCTIONS to remove the
rechargeable lithium-ion battery.
Run down the battery by operating the BRUSH button
until the motor does not run.
Call: 1-800-525-2774
Monday-Friday
7 am - 5 pm MST
Chat or E-mail
CONNECT WITH US @WATERPIK
Call: 1-800-525-2774 (US) www.waterpik.com
CLICK
Mode
Clean
Whiten
Massage
CHARGE
Mode
Clean
Whiten
Massage
CHARGE
Mode
Clean
Whiten
Massage
CHARGE
Mode
Clean
Stain Removal
Gum Care
For best results,
position brush along
gumline at a 45
degree angle. Use light
pressure with a slow
back and forth motion
covering one or two teeth
at a time.
5
Obtain a towel or cloth, hammer, at-head screwdriver,
and wire cutters.
Remove and discard the brush head. Cover the handle
entirely with the towel or cloth.
Clamp the top of the handle against your work surface
with one hand and strike the handle housing around the
bottom perimeter on all sides to release the end cap latch.
Continue striking and rotating the handle until the end
cap releases.
Remove the internal components by turning the handle
upside down, then un-latch the plastic tabs and slide
the chassis from the outer housing.
The internal components should slide out when the
handle is positioned upside-down. If this does not occur,
repeat steps 5 and 6 until the components release.
Remove the battery from the chassis. Cut the battery
wires one at a time with the wire cutters.
Recycle and dispose of the battery properly. The remaining
product pieces should be discarded appropriately.
Mode
Clean
Stain Removal
Gum Care
LET US HELP YOU
GET STARTED!
Designed and Tested in the USA. Made in China.
Form No. 20031847-F AB
©2023 Water Pik, Inc.
Water Pik, Inc.,
a subsidiary of
Church & Dwight Co., Inc.
1730 East Prospect Road
Fort Collins, CO 80553-0001 USA
1-800-525-2774
www.waterpik.com
Mode
Clean
Stain Removal
Gum Care
CHARGE
USER SUPPLIED
USB CHARGER
LIGHT RING
1
2
3
4
5
6
7
8
SYMBOLS
The following symbols may appear on your product and/or packaging.Some of these symbols may not be relevant in your region and are listed for information purposes only.
Symbol Deinition Symbol Deinition Symbol Deinition Symbol Deinition
Refer to instruction manual Detachable Power Supply
Do not use this device in a
shower, bathtub and do not
immerse in any liquid.
Regulatory Compliance Mark
Manufacturer
Direct Current (DC)
Voltage
Authorized Representative in
the European Community
Separate collection for waste
electrical and electronic
equipment.
IPX7 or
IPX4
Ingress Protection Code
Alternating Current
(AC) Voltage
CE marking of conformity
IEC Class II Equipment
Do not immerse this
device in any liquid.
UK Conformity Assessed
EC
REP
Charging Base
20031405-1 White
6
Bristles change from
green to yellow when
time to replace.
(For optimal
performance replace
brush heads every
3 months.)
