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13
ACCESSORIES
To order accessories, contact the dealer from whom you
purchased your refrigerator.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Problem
Solver.” It may save you the cost of a service call. If you still need
help, follow the instructions below.
Contact the dealer from whom you
pur
chased the refrigerator.
If you need replacement parts
To locate factory specified replacement parts in your area, contact
the dealer from whom you purchased your refrigerator.
Warranty
Contact the dealer from whom you purchased the refrigerator for
warranty information.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or
installation date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need to
know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name _______________________________________________
Serial number ______________________________________________
Address ___________________________________________________
Phone number______________________________________________
Model number______________________________________________
Purchase date______________________________________________
There is interior
moistu
re b
uildup
NOTE: Some
moisture buildup
is normal.
■ Humid room - Contributes to moisture buildup in the refrigerator.
■ Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is
not pr
oducing ice
or not enough ice
(on some models)
■ The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shutoff valve fully open.
■ A kink in the line can reduce water flow - Straighten the water source line.
■ Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is in
the ON position.
■ New installation - Wait 24 hours following ice maker installation for ice production to begin. Wait 3 days for
full ice production.
■ Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
■ A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See “Water Supply Requirements
.”
The ice cubes are
hollo
w or small (on
some models)
NOTE: This is a
n
indication of low
water pressure.
■ The water valve is not completely open - Turn the water shutoff valve fully open.
■ A kink in the line can reduce water flow - Straighten the water source line.
■ A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See “Water Supply Requirements.”
■ If questions remain regarding water pressure, call a licensed, qualified plumber.
Off-taste, odor or
gray
color in the
ice (on some
models)
■ New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice
storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first three
batches of ice
produced.
■ Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to
make new ice.
■ Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
■ There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the
minerals.
If you experience Possible Causes and/or Recommended Solutions
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