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Troubleshooting
English50
Troubleshooting
Problem Action
The door does not open.
• Press or tap Start/Pause (Hold to Start) to stop the
washer.
• It may take a few moments for the door lock
mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum.
Drain the drum and open the door manually.
• Make sure the door lock light is off. The door lock light
turns off after the washer has drained.
• If the washer is paused after the water is supplied, the
door cannot be opened until one minute has passed. If
draining occurs followed by the information code on
the display, the door will not open until 3 minutes after
the washer has stopped or the power is turned off.
• The door does not open if you have unplugged the
power cord while the product was operating.
- Plug the power cord and turn on the power. Then,
deactivate Child Lock if necessary, and then press
and hold
Start/Pause (Hold to Start) to stop the
operation.
• Power Off and restart the unit.
Excessive suds.
• Make sure you use the recommended types and
amounts of detergent.
• Use high efciency (HE) detergent to prevent
oversudsing.
• Reduce the detergent amount for soft water, small
loads, or lightly soiled loads.
• Don't use Non-HE detergent.
Cannot add additional
detergent.
• Make sure the remaining amount of detergent and
fabric softener is not over the limit.
Untitled-1 50Untitled-1 50 2022-06-22 4:11:552022-06-22 4:11:55
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