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Trouble shooting
THE UNIT DOES NOT OPERATE:
• Is the unit plugged in?
• Is the fuse blown or circuit breaker tripped?
• Is the water tank full or has the dehumidifer reached its present level?
• Is the water tank in the proper position?
• Has the unit experienced a power failure?
• Ensure the dehumidifier's plug is pushed completely into the outlet.
• Check the house fuse/circuit breaker box and replace fuse or reset breaker.
•
The dehumidifer will automatically turn off when the water tank is full or it is
exhausted. Change to a lower setting or empty the water tank and replace properly.
• Check the water tank is installed correctly.
• This unit has a protective time dealy of up to 3 minutes to prevent tripping of the
compressor and overload. For this reason, the unit may not start normal dehumidifying
functionality for 3 minutes after it is powered back on.
THE DEHUMIDIFYING FUNCTION DOES NOT WORK:
• Was enough time allowed for moisture removal?
• Is the airflow restricted?
• Is the filter dirty?
• Is the humidity level set low enough?
• Are all doors and windows closed?
• Is the unit set up near a clothes dryer?
• Is the room temperature too low?
• When the unit is first installed, allow 24 hoursto maintain the desired dryness level.
•
Ensure there are no curtains, blinds or furniture blocking the back of the dehumidifier.
• Ensure the filter is clean.
• Set the humidity level lower on the device.
• Shut all doors, windows and openings.
• Ensure the room temperature is above 5°C.
THE UNIT RUNS FOR TOO LONG:
• Is the room too large?
• Are doors and windows open?
• If the room size is too large, the capacity of the appliance will not be able to meet
the area of the room. Move to a smaller room.
• Ensure doors, windows and openings are shut.
FROST APPEARS ON THE HEAT EXCHANGER:
• Has the appliance run recently or is the room temperature too low?
• This is normal and the frost should disappear after one hour.
WATER ON THE FLOOR:
• Is the drain connection ageing or loose?
• Is the unit not draining water despite the drain pipe being connected?
• Check the drain connection and the appliance are placed level.
• Remove the drain pipe and place the cover back on. Drain using the tank.
• Ensure the drain pipe is installed correctly.
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