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Q7: HOW TO SWITCH LANGUAGE
1. Contact your dealer and leave a message about the
language you need and the S/N of your device, The
technician will modify the language configuration for you in
the backend system.
2. Settings->Language->Choose language
3. Back to Updates to update all the software again
Q8: FAILED TO DIAGNOSE VEHICLE
1. Contact your dealer to confirm whether the vehicle model is
supported by the scan tool you owned.
2. Check whether the vehicle is properly connected (e.g.
whether the ignition is ON, and the diagnosis of some
vehicle need to turn on the engine ), If your tablet is
equipped with a VCI box, please check the status of VCI
box indicator.
3. Confirm whether you have entered the correct diagnosis
menu.
4. Confirm whether the AUTO-SCAN function can assist you to
enter the correct diagnosis menu, or whether OBDII
function work.
5. Check whether the software is the latest version, if not,
please update to the latest version first.
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