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English
English 53
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the table below and try
the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the faucets are open.
• Make sure the water hoses are not clogged.
• Make sure the faucets are not frozen.
• Make sure the washer is operating with sufficient water pressure.
• Make sure that the cold faucet and the hot faucet are properly connected.
• Clean the mesh filter as it may be clogged.
4C2
• Make sure the cold water supply hose is firmly connected to the cold
faucet.
If it is connected to the hot faucet, the laundry may be deformed with some
cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
OC
Water has overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local Samsung
service center.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service center.
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washer is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and
an “Ub” check message will be shown in the display.
AC-WW6800_WASHER_LED_03645G-00_EN.indd 53 2023/1/5 9:26:50
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