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22 23
PROBLEM POSSIBLE CAUSE SOLUTION
THE
COFFEEMAKER
BREWS
SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER AS
DESCRIBED IN “CLEANING
AND MAINTAINING”
SECTION.
THE FILTER
BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way on the
warming plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
The decanter
lid is not on
decanter.
PLACE LID ON THE
DECANTER.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER, DISCARD
GROUNDS. IF PAPER
FILTER, REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The decanter
was removed
from the
warming plate
for more than 30
seconds.
TURN OFF AND UNPLUG
THE UNIT. ALLOW TO
COOL. WIPE UP THE
SPILL. DO NOT SET HOT
DECANTER BACK ON THE
WET WARMING PLATE OR
IT MIGHT CRACK.
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO BE
RESTORED.
PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS
NOT HOT
Auto SHUT-
OFF has been
activated.
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE
TASTES BAD
Coffee grounds
other than for an
automatic drip
coffeemaker were
used.
USE COFFEE GRIND
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
The ground
coffee-to-
water ratio was
unbalanced.
USE CORRECT GROUND
COFFEE-TO-WATER
RATIO.
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“CLEANING AND
MAINTAINING YOUR
COFFEEMAKER”
SECTION.
THE GROUNDS
ARE IN THE
COFFEE
The filter is not
properly seated in
the basket.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
The filter
collapsed.
REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at the
MR. COFFEE
®
brand Consumer Service Department,
1-800-672-6333 or you can visit us at www.mrcoffee.com.
BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 22-23BVMC-EHX Series_BVMC-JPX Series_23ESM1.indd 22-23 2023/6/21 08:242023/6/21 08:24
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