ALTON INDUSTRY LTD. GROUP
643 Innovation Drive West Chicago, IL 60185
info @ altonindustries.com
https://www.altonindustries.com
MADE IN CHINA
WARNING: Read carefully and understand all INSTRUCTIONS before operating. Failure to follow the safety
rules and other basic safety precautions may result in serious personal injury. Save this instructions in a safe
place and on hand so that they can be read when required.
30M RETRACTABLE GARDEN HOSE
REEL INSTRUCTION MANUAL
FEATURES
100ft Hose
Stop Ball
Copper Tap Adapter
6.6ft Inlet Hose
Securing Pin
Carry Handle
4x Wallplugs
Wall Mount Bracket
Spray Nozzle
4x Coach Bolts
Main Housing
6
5
Fig.1
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10
4
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CONTENTS
FEATURES
01
INSTALLING INSTRUCTIONS
02
INTENDED USE AND DESCRIPTION OF SYMBOLS
03
GENERAL SAFETY INSTRUCTIONS
04
OPERATION
06
TROUBLE SHOOTING
07
CLEANING AND MAINTENANCE
08
WARRANTY
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INTENDED USE
This 30m Retractable Garden Hose is
manufactured with a high quality hose.
The slow automatic rewind function allows
greater control when retracting the hose.
The retractable garden hose has a wall
mountable bracket that allows for a full
180 ° range of motion, and the ability to
lock the hose at any length to ensure the
hose remains in place as you water. When
installed and used correctly, this product
should provide you years of good service.
The 30m Retractable Garden Hose is
designed for home water applications
using cold water only. Please note that this
30m Retractable Garden Hose has not
been designed for use in commercial,
trade or industrial applications.
This appliance is to be used only for its
prescribed purpose. Any other use is
deemed to be a case of misuse. The
user/operator, and not the manufacturer,
shall be liable for any damage or injury
resulting from such cases of misuse or by
using the hose for any task other than its
intended purpose.
The manufacturer shall not be liable for
any unauthorised changes made to this
product, nor for any damage resulting
from such changes.
Please read and familiarise yourself with
this user manual before using this 30m
Retractable Garden Hose.
DESCRIPTION OF SYMBOLS
The rating plate on the product and in this
user manual may show the following
symbols. These represent important
information about the product or
instructions on its use.
Read and understand user
manual before using this
product.
Denotes risk of personal injury,
loss of life or damage to the
tool in case of non-observance
of the instructions in this
manual.
Non-potable water.
1. Select a suitable position to mount
your hose. Choose a wall in good
condition (preferrably out of direct
sunlight for most of the day*).mount
the reel approximately at waist height
close to a tap. Offer up the wall
mount bracket(1) against the wall
and mark the location for the 4 holes
to be drilled. For best results, use a
spirit level, align the hole marks
horizontally. Drill the holes with a
15/32 (12mm) drill bit and insert the
wall plugs (9). Screw the bracket to
the wall with the coach bolts (10),see
Fig. 2 opposite.
INSTALLING THE HOSE REEL
3. Attach the inlet hose to the tap
using the universal tap adapter, check
that when connected the reel will still
swivel freely through180.°
2.Align the holes on the back of the
reel with the holes in the bracket and
insert the securing pin(2) to mount
the reel on the bracket.
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Fig.2
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GENERAL SAFETY
INSTRUCTIONS
WARNING! Read the entire user
manual carefully. Understand and
Save all warnings and instructions for
future reference.
Please save this instruction manual. Please
ensure you give this instruction manual to
the next person that uses this product.
Do not allow the hose (6) to retract
unassisted. This may damage the hose
reel (4)and spray nozzle fitting
(8).Always walk the hose (6) back to
the hose reel (4) at a steady pace.
Do not open the hose reel housing
(4).The internal spring mechanism is
held under tension and is dangerous if
released. lf leaking or retraction
problems occur, please contact the
after sales support for advice and
assistance.
Do not leave water turned on with the
hose under pressure when not in use.
Always turn the water off and release
air pressure from the hose after use.
Only cold water must be used with
the hose reel.
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Do not place force on the hose reel
housing (4). Doing so may damage
the housing() or the wall mounting
bracket (1).
Children should not be allowed to
operate or play with the retractable
garden hose
Ensure children are clear of the hose
(6) and hose reel housing (4) when
unwinding and rewinding.
GENERAL SAFETY
INSTRUCTIONS (CONT.)
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Always turn the water off at the tap
when the retractable garden hose is not
in use, and when unwinding or winding
the hose (6) on the reel.
After use, turn off the tap and release
the water pressure from the hose before
retracting the hose (6) back to the reel.
Do not allow the hose (6) to be exposed
to very high or very low temperatures for
prolonged periods of time. High
temperatures can damage the hose
causing it to split, and low temperatures
can cause the hose to lose flexibility
making it difficult to retract.
Do not use any chemicals or substances
with this hose (6) such as acetone, white
spirits, lactic acid, etc. Use of these
chemicals will damage the hose and void
the warranty.
Do not submerge the hose reel housing
(4) into water to clean it. Keep the hose
reel housing (4) and hose (6) clean by
wiping it with a damp cloth when fully
extended.
Mount the hose reel housing (4) in a
sheltered and shaded location in order to
prolong the life expectancy and to
ensure a maximum period of trouble-
free service.
When not in use for extended periods, it
is best to store the hose reel in a garage
or shed.
When you have finished watering, turn
off the water at the tap and release the
pressure prior to retracting the hose.
IMPORTANT! Please check with your
local government body or local water
provider for any active water restrictions
in your area.
When the hose (6) is extended to such a
length that the warning indicator can be
seen (approx. 1 metre from the end of
the hose), do not pull the hose (6) with
any excessive force as this can damage
the internal connection to the reel.
Do not try to force the direction of which
the hose (6) is retracting. Instead, allow
the self layering mechanism to feed the
hose (6) slowly onto the reel
automatically.
lf the hose (6) accidentally drops and
retracts itself, it is strongly recommended
that you extend the hose (6) to its full
length and then permit it to retract
smoothly as you walk it back to the hose
reel housing(4). This will allow the self-
layeringmechanism to layer the hose
correctly on to the reel.
Carry the hose reel housing (4) using the
built-in carry handle (3).
follow all safety instructions before
operating the hose. Failure to follow the
warnings and instructions many result in
serious injury.
OPERATION
release the pressure prior to retracting
the hose. IMPORTANT! Please check
with your local government body or
local water provider for any active water
restrictions in your area.
1. The hose reel has been equipped with
a click-lock mechanism. To operate, pull
the hose (6) out to the desired length,
and when you stop pulling, the hose (6)
will automatically stop.
WARNING: When the hose is extended
to such a length that the warning
indicator can be seen (approx. 1 metre
from the end of the hose), do not pull
the hose with any excessive force as this
can damage the internal connection to
the reel.
2.To start watering, turn on the water at the
tap.
3. When you have finished watering, turn
off the water at the tap and release the
pressure in the hose (6) prior to retracting
the hose (6).
4. To engage the automatic hose recoil,
give the hose (6) a short sharp pull and you
will feel the hose (6) automatically retract.
You can interrupt this process by pulling
the hose (6) again.
NOTE: In order to retract the hose (6)
safely, ensure you keep hold of the end of
the hose (6) while walking towards the
hose reel housing (4). Do not let go of the
hose (6).Letting go of the hose (6) may
result in personal injury.
WARNING: Do not try to force the
direction of which the hose (6) is retracting.
Instead, allow the self layering mechanism
to feed the hose (6) slowly into the hose
reel housing (4).
WARNING: lf the hose (6) accidentally
drops and retracts itself, it is strongly
recommended that you extend the hose
(6) to its full length and then permit it to
retract smoothly as you walk it back to the
hose reel housing (4).This will allow the
self-layering mechanism to layer the hose
(6) correctly into the reel.
WARNING: Do not open the hose
reel housing(6) at will. lt is very
Don't Open!
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TROUBLE SHOOTING
PROBLEM SOLUTION
Hose (6) will not retract the
entire length.
1.Turn off tap and pull the hose (6) out completely.
2. Remove the spray nozzle fitting (8) to release excess
pressure.
3. Slowly retract the hose (6) back into the reel.
4. Check for physical damage (e.g.reel making a
clunking noise, visible cracks in side cover, hose reel
box smashed, etc)
Hose (6) is stuck and cannot
be retracted or extended.
1. Pull the hose (6) until fully extended. This may
require a lot of pulling force.
2. Check to see if the hose (6) has come off the drum.
lf so, please contract After Sales Support.
Hose (6) is difficult to
pull out.
ls the hose reel mounted high enough? The hose reel
should be mounted at a height that is parallel to the
user. If the hose reel is mounted too low, the hose (6)
may rub on the aperture making it harder to pull out.
Wall mounting bracket(1)
is coming off the wall.
1. Check that the wall mounting bracket (1) has been
installed the right way up. The arrow on the wall
mounting bracket (1) must be facing in the upwards
direction.
2. Check that all 4 screws are secured to the wall.
3. Send a photo to After Sales Support email.
Hose (6) is kinking.
1. Ensure the hose reel is mounted high enough, if too
low the hose (6) can rub on the aperture and cause kinks.
2. Always walk the hose (6) out as needed, do not
stand at the hose reel and pull the hose (6) out and
allow it to pool at your feet because a kink can occur
when you then walk it out.
Water pressure greatly
reduced.
1.This product is not suitable for use with very low
water pressure.
2. Check pressure when spray gun(7) is detached.
3. Fully extend hose (6), inspect for kinks, remove any
possible pinch points.
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When you have finished watering,
turn off the water at thetap and
dangerous and can cause personal injury.
See below picture.
CLEANING AND
MAINTENANCE
Do not allow the hose to be exposed to
very high or very low temperatures for
prolonged periods of time. High
temperatures can damage the hose
causing it to split, and low temperatures
can cause the hose to lose flexibility
making it difficult to retract.
Do not use any chemicals or substances
with this hose such as acetone, white
spirits, lactic acid, etc. Use of these
chemicals will damage the hose and void
the warranty.
Do not submerge the reel into water to
clean it. Keep the hose clean by wiping it
with a damp cloth when fully extended.
Mount the reel in a sheltered and shaded
location in order to prolong the life
expectancy and to ensure a maximum
period of trouble-free service.
When not in use for extended periods, it is
best to store the retractable garden hose in
a garage or shed. Simply remove the pivot
bar (2) to remove the hose reel housing (4),
and place the hose reel housing (4)
together with the pivot bar (2) in a dry
storage area, out of the reach of children.
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WARRANTY
ALTON INDUSTRY LTD. GROUP
2 YEAR LIMITED WARRANTY
This warranty covers any defects in materials or workmanship of the enclosed
product. Alton Industry Ltd. Group will repair or replace any defective
materials due to craftsmanship of the product. This warranty does not cover
any problem caused by misuse, abuse, accidents or acts of God, such as
floods or hurricanes. Consequential and incidental damages are not covered
under this warranty. Coverage terminates if you sell or otherwise transfer the
ownership. If you feel you have a defective product, please submit a copy of
your receipt to the address below and call 1-888-899-0146 for instructions
prior returning this item to the store or sending back to:
Alton Industry Ltd. Group
643 Innovation Drive
West Chicago, IL 60185
We will inspect the product and contact you within 72 hours to give you the
results of our inspection. We reserve the right to repair or replace the product
at our discretion. However, we may replace the product with one of similar
but not exact features. Parts and Service Information available call Alton
Industry at 1-888-899-0146. This warranty gives you specific legal rights. You
may have other rights which vary from state to state.
