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WARRANTY IMFORMATION-
Warranty Information for this product
The manufacturer Prolux provides warranty of this
central vacuum for a time period of 10 years on the motor and 25
years on the steel outside parts of the body, starting from the date on
which the appliance is sold to the end user. The repairs under
warranty may only be carried out by an authorized service center. In
case of warranty contact your authorized Prolux dealer you bought
the unit from. In case of warranty issues the customer is
responsible for paying for all shipping costs to and from the warranty
center and Prolux is responsible for paying for all parts and labor
associated with the warranty claim. When making a claim under
the warranty, the proof of purchase (with purchase date) must be
submitted. The warranty will not apply in cases of:
- Non Normal wear and tear
- Incorrect use, e.g. overloading of the appliance, use of
non-approved accessories
- Use of force, damage caused by external influences
- Damage caused by non-observance of the user manual,
e.g. connection to an unsuitable mains supply or non-compliance with
the installation instructions or being dropped
- Partially or completely dismantled appliances.
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