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TROUBLESHOOTING
Malfunction
Inserting the battery
does not work
Battery drained
Electrode reversed
Put the battery in the
correct position
Tear off the protective film
The protective film is
scratched and not torn off
Low battery
Wrong password
There is an obstacle in the middle
of the latch or behind the door
The key is not turned to the
specified position
The knob is not turned within 5
seconds of entering the password
Key not pulled out
Use the key to open the safe
Replace with new battery
Please reset your password
Close the door after
clearing the obstacle
After turning the key to the specified
position, turn the knob to open
After turning the key to the specified
position, turn the knob to open
Lock the door after removing the key
Use the electronic code to
open the safe
Replacement battery
Scratches on the panel
Can't open with password
Door won't close
Unlocked but the door won't open
Cannot be locked
LED won't light up
Cause Solution
Maintainance
If you cannot handle the above problems properly, please feel free to contact our after-sales team, we will
do our best to help you solve all your problems
We provide 7x24 hours after-sales service, please feel free to contact our after-sales email
After-sales Email: [email protected]
1.If you do not use the safe for a long time, please take out the battery in the safe to prevent the battery
fluid from leaking and damaging the safe.
2.Keep your keys and emergency battery box safe, it can open the the safe when the safe is out of power
or if you forget your code.
3.Store the safe in a cool, backlit place.
4.Do not wipe the safe with corrosive chemical solvents, use a clean rag to wipe with a little cleaning agent.
2
9
NOTICE：Different models have different numbers of shelf.
NOTICE: The keys are in the accessories bag on the door, the rest of the
accessories are in the bottom hidden compartment.
BOX CONTENTS
Emergency keys*2 Hidden compartment keys*2
Emergency battery box*1
Quick start guide*1
Foot mats*4
Expansion screws*6
Safe box *1
Suitable for K-35/K-45
LED
Key hook
Folder
Bottom hidden
compartment
Knob
External power jack
COnfirming button(#)
Keyhole cover
The delete key(*)
Indicator light
Password keyboard
1 23
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789
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1 23
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789
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1 23
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789
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*
#
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