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Before you call for service...
_roubleshooting -tips
Save time and money! Review the charts on the following pages,
or vis# www.Hotpoint.com. Youmay not need to call for service.
WATER Possible Causes What ToDo
Too many suds Type of detergeut • Switch to a lower sudsiug detergeut bI'aud aud fi)llow
iustrucfious ou package.
Very soft water • T_wless detergent.
Too much detergent • Measme your detergent carefllll> Use less soap if you
have soft water; a smaller load, or a lightly soiled load.
Water leaks Fall hoses or dxaJn hose is • Make sure hose connections are fight at fimcets and
improperly cmmected rubber washe_ are installed. Make sure end of drain
hose is correctly inse_led in and secm'ed to drain fi_cilitv:
Household dacaJn may • Check household i)lmnbing. You may need to call
be dogged a l)lumbe_:
Constaalt water pressure • Tighten hoses at the fimcets aud turu the water off alter
to the fill hoses at the each use.
water source • Check condition of the fill hoses; they should be
replaced eve_T 5 vem_.
Using too much detergent • Use less detergent. Use less soap if xou haxe soft watei,
in washer a smaller load, or a lightly soiled load.
Water temperature Cooler water temperatures • New la tm(h T detergents have been flnm ulated to _x)rk
seems incorrect provide hupmved energy with cooler water temperatm'es without aflectiug wash
efficiency l)e_fbmmnce.
Control is not set properly • Check water temperatm'e control (on some models) or
Cycle knob and a(!just.
Water supply is tttnaed off • Tm'n both hot and cold fimcets rifle on and make sm'e
or improperly commcted hoses are comlected to correct fimcets.
Water valve screel_s axe • Wtli'/l ()1']'tile x_ter SOtlrce alld relilOVe the x_;ttei"
stopped up c(mnection hoses fl'om tile upper back of the _slle_-
Use a brush or toofl_pick to clean the screens in fl_e
machine. Reconnect fl_e hoses and ttlri1 fl_e _ter back on,
House water heater is • Make sure house water heater is delivering water at
not set properly 120° F-140°F (48 °C-60°C).
Water won't drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly cmmected ,sittim,_ on it.
" Top of drain outlet should be less than 8 It. (2.5 m)
above floor.
10
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