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Troubleshooting
89
Miscellaneous
The camera and the microphone are not working.
How do I turn them on again?
When recording protect mode is activated, the camera and
microphone will not work.
Select the Start button (
)
→
All apps
→
Samsung Settings
→
Security and privacy
and select the
Block camera and mic
switch to set it
Off
.
The computer does not turn on automatically when
the display panel is opened.
To turn on the computer, the display panel should be opened
greater than a certain angle.
The angle may differ depending on the model.
If the computer LED does not turn on automatically, press the
Power button.
What is a recovery image?
This refers to the operating system, drivers, and software that
are converted to a data image. It is required to recover the
computer and is embedded in the computer’s HDD. However,
this is not provided for storage devices where the capacity is
less than 64 GB.
How can I restore a computer that does not have
the Samsung Recovery app?
Restore the computer with the recovery function provided by
Windows. Refer to the Recover Functionality item in the help
for more details.
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