2
Table of Contents
Getting started
5 Device layout and functions
8 Charging the battery
10 SIM or USIM card (nano-SIM card)
(Mobile network enabled models)
11 microSD card
13 Turning the device on and off
14 Initial setup
Apps and features
15 Introduction
16 Samsung account
17 Understanding the screen
25 Notification panel
27 Entering text
29 Installing or uninstalling apps
31 Phone
34 Contacts
36 Messages
38 Internet
39 Multi window
42 Bixby
44 Bixby Vision
45 Samsung Kids
46 Samsung Members
46 Samsung Global Goals
46 Galaxy Shop
47 Calendar
48 Reminder
49 My Files
49 Clock
49 Calculator
50 Game Launcher
51 Game Booster
52 SmartThings
52 Smart View
53 Music Share
55 Samsung Flow
56 Daily Board
58 Google apps
59 S Pen
70 Samsung Notes
74 PENUP
75 Camera
84 Gallery
88 AR Zone
90 Voice Recorder
91 Sharing content
92 Screen capture and screen record
94 Transferring data from your previous
device (Smart Switch)
Table of Contents
3
122 Google
122 Advanced features
123 Motions and gestures
124 Video call effects
124 Dual Messenger
125 Digital Wellbeing and parental
controls
125 Battery and device care
126 Optimizing your device
126 Battery
126 Storage
127 Memory
127 Device protection
127 Auto optimization
127 Software update
127 Diagnostics
127 Maintenance mode
128 Apps
128 General management
129 Accessibility
130 Software update
130 About tablet
Usage notices
133 Precautions for using the device
135 Notes on package contents and
accessories
136 Device overheating situations and
solutions
Appendix
140 Troubleshooting
146 About Hearing Aid Compatibility
(HAC)
Settings
96 Introduction
97 Samsung account
97 Connections
98 Wi-Fi
100 Bluetooth
101 Data saver (Mobile network
enabled models)
101 Mobile data only apps (Mobile
network enabled models)
102 Mobile Hotspot (Mobile network
enabled models)
102 More connection settings
104 Connected devices
105 Modes and Routines
105 Using modes
105 Using routines
106 Sound
107 Sound quality and effects
107 Separate app sound
108 Notifications
108 Display
109 Wallpaper and style
109 Home screen
110 Lock screen
111 Smart Lock
111 Security and privacy
112 Face recognition
114 Secure Folder
117 Secure Wi-Fi
118 Location
118 Safety and emergency
119 Accounts and backup
120 Users
121 Samsung Cloud
4
Getting started
Getting started
5
Device layout and functions
Front camera
Side key
Volume key
Multipurpose jack (USB
Type-C)
Microphone
RGB Light sensor
Touchscreen
Microphone
Speaker
▶ SM-P615, SM-P619:
SIM card / microSD
card tray
▶ SM-P610, SM-P613:
microSD card tray
GPS antenna
Earphone jack
Speaker
Main antenna
(SM-P615, SM-P619)
Rear camera
Getting started
6
The device and some accessories (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency
(UK) both warn that magnets can affect the operation of implanted pacemakers,
cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively,
“Medical Device”) within the range of 15 cm (6 inches). If you are a user of any of
these Medical Devices, DO NOT USE THIS DEVICE AND SOME ACCESSORIES (SOLD
SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
•
Do not store your device and some accessories (sold separately) near magnetic fields.
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files, do not place the device
close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,
the camera image sensor may be damaged. A damaged image sensor is irreparable
and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Center.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to remove
the dust or foreign materials with a sharp object, the device may be damaged and its
appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection (Mobile
network enabled models)
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the RGB Light sensor area with screen accessories, such as a screen
protector, stickers, or a cover. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in
humid conditions or when exposed to water.
Getting started
7
Hard keys
Key Function
Side key
•
When the device is off, press and hold to turn it on.
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby
for more information.
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer
to
Navigation bar (soft buttons) for more information.
Getting started
8
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a power
switch, so you must unplug the charger from the electric socket when not in use to
avoid wasting power. The charger should remain close to the electric socket and easily
accessible while charging.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
Getting started
9
Quick charging
Launch the
Settings
app, tap
Battery and device care
→
Battery
→
More battery settings
,
and then activate the feature you want.
•
Fast charging
: To use the fast charging feature, use a battery charger that supports
Adaptive fast charging.
You can charge the battery more quickly while the device or its screen is turned off.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
Getting started
10
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
SIM or USIM card (nano-SIM card) (Mobile network
enabled models)
Insert the SIM or USIM card provided by the mobile telephone service provider.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
21 43
<Underside>
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
Getting started
11
3 Place the SIM or USIM card on the tray with the gold-colored contacts facing upwards and
gently press the SIM or USIM card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the
tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
microSD card
Inserting an SD card
Your device’s SD card capacity may vary from other models and some SD cards may not be
compatible with your device depending on the SD card manufacturer and type. To check out
your device’s maximum SD card capacity, refer to the Samsung website.
21 43
1 Insert the ejection pin into the hole on the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place an SD card on the tray with the gold-colored contacts facing downwards and gently
press the SD card into the tray to secure it.
Getting started
12
4 Insert the tray back into the tray slot.
•
Use only a microSD card.
•
Some SD cards may not be fully compatible with the device. Using an incompatible
card may damage the device, the SD card, or the data stored in it.
•
Use caution to insert the SD card right-side up.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
When you remove the tray from the device, the mobile data connection will be
disabled. (Mobile network enabled models)
•
If the card is not fixed firmly into the tray, the SD card may leave or fall out of the tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
•
The device supports the FAT and the exFAT file systems for SD cards. When inserting
a card formatted in a different file system, the device will ask to reformat the card
or will not recognize the card. To use the SD card, you must format it. If your device
cannot format or recognize the SD card, contact the SD card manufacturer or a
Samsung Service Center.
•
Frequent writing and erasing of data shortens the lifespan of SD cards.
•
When inserting an SD card into the device, the SD card’s file directory appears in the
My Files
→
SD card
folder.
Removing the SD card
Before removing the SD card, first unmount it for safe removal.
1 Open
Settings
and tap
Battery and device care
→
Storage
.
2 Swipe to the left to view the
SD card
page.
3 Tap
→
Unmount
.
Do not remove external storage, such as an SD card or USB storage, while the device
is transferring or accessing information, or right after transferring data. Doing so can
cause data to be damaged or lost or cause damage to the external storage or tablet.
Samsung is not responsible for losses, including loss of data, resulting from the misuse
of external storage devices.
Getting started
13
Formatting the SD card
An SD card formatted on a computer may not be compatible with the device. Format the SD
card on the device.
1 Open
Settings
and tap
Battery and device care
→
Storage
.
2 Swipe to the left to view the
SD card
page.
3 Tap
→
Format
.
Before formatting the SD card, remember to make backup copies of all important data
stored in the SD card. The manufacturer’s warranty does not cover loss of data resulting
from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorized personnel in areas where the
use of wireless devices is restricted, such as airplanes and hospitals.
Volume Down key
Side key
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap
.
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
→
Side key
, and then tap
Power off menu
under
Press and hold
.
Getting started
14
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
15
Apps and features
Introduction
Use apps and various features of the device.
This chapter is a common manual for apps and features provided by Samsung
devices.
Depending on the model, some content may differ, or descriptions of apps or features
not available on your device may be included.
Apps and features
16
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com.
1 Launch the
Settings
app and tap
Samsung account
.
Alternatively, launch the
Settings
app and tap
Accounts and backup
→
Manage
accounts
→
Add account
→
Samsung account
.
2 Sign in to your Samsung account. If you do not have a Samsung account, tap
Create
account
.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Forgot password?
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also
be removed from your device.
1 Launch the
Settings
app and tap
Accounts and backup
→
Manage accounts
.
2 Tap
Samsung account
→
My profile
and tap
Sign out
at the bottom of the screen.
3 Tap
Sign out
, enter your Samsung account password, and then tap
OK
.
Apps and features
17
Understanding the screen
Controlling the touchscreen
Tapping
Tap the screen.
Tapping and
holding
Tap and hold
the screen for
approximately
2 seconds.
Dragging
Tap and hold an
item and drag
it to the target
position.
Double-tapping
Double-tap the
screen.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognize touch inputs close to the edges of the screen, which are
outside of the touch input area.
Apps and features
18
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Swipe gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear. Tap
More options
and select an option you want.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hint
switch
to deactivate it.
Apps and features
19
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
Finder
Favorite
apps
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Settings
, and then tap the
Show Apps screen button on Home screen
switch to activate it. The Apps button will be
added at the bottom of the Home screen.
Apps button
Apps and features
20
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpaper and style
: Change the wallpaper settings for the Home screen and the locked
screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Select a widget and tap
Add
.
The widget will be added on the Home screen.
•
Settings
: Configure settings for the Home screen, such as the screen layout.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home
screen. On the Home screen, tap and hold an empty area, and then tap
Settings
→
Home
screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Apps and features
21
Launching Finder
Search for content on the device quickly.
1 On the Apps screen, tap
Search
. Alternatively, open the notification panel, swipe
downwards, and then tap
.
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap
on the keyboard, you can search for more content.
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Folder name
and enter a
folder name.
•
Adding more apps
Tap
on the folder. Tick the apps to add and tap
Done
. You can also add an app by
dragging it to the folder.
Apps and features
22
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Taskbar
The taskbar appears at the bottom of screen while using an app. The favorite apps from the
bottom of the Home screen, recently used apps, and the all apps button will be displayed on
the taskbar. You can switch apps quickly by selecting the app you want from the taskbar.
You can also run multiple apps at the same time. While using an app, tap and hold the app
you want from the taskbar, drag it upwards, and then drop it wherever you want.
Taskbar
All apps button
Favorite apps
Recently used apps
If you do not want to use the taskbar, launch the
Settings
app, tap
Display
, and then
tap the
Taskbar
switch to deactivate it.
Apps and features
23
Edge panel
You can quickly access your favorite apps and features from the Edge panels.
Drag the Edge panel handle towards the center of the screen.
If the Edge panel handle is not visible, launch the
Settings
app, tap
Display
, and then tap the
Edge panels
switch to activate it.
Edge panel handle
Edge panel
Edge panel settings
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Apps and features
24
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app,
tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset screen lock
method, and then tap the
Auto factory reset
switch to activate it.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
Apps and features
25
Icon Meaning
New text or multimedia message
Alarm activated
Mute mode
Airplane mode activated
Error occurred or caution required
/
Battery charging / Battery power level
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details
and perform various actions.
Clear all notifications.
Launch Settings.
Access the notification settings.
Quick setting buttons
Apps and features
26
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons. To add more buttons, tap
.
Adjust the brightness of the
display.
Control media on your device
and connected nearby devices.
Control connected nearby
devices and SmartThings
devices and scenes.
Quick setting buttons
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Edit buttons
, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.
1 Open the notification panel, swipe downwards, and then tap
Media output
.
2 Tap the icons on the controller to control the playback.
Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used
SmartThings devices and scenes on the notification panel.
1 Open the notification panel, swipe downwards, and then tap
Device control
.
Nearby connected devices and SmartThings devices and scenes will appear.
2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
Apps and features
27
Entering text
Keyboard layout
A keyboard appears automatically when you enter text.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Move the cursor.
Enter a space.
View more keyboard functions.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by tapping
.
Changing the keyboard
On the navigation bar, tap
to change the keyboard.
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Keyboard list and default
, and then tap
the
Keyboard button on navigation bar
switch to activate it.
Apps and features
28
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Apps and features
29
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Launch the
Galaxy Store
app. Browse apps by category or tap to search for a keyword.
•
This app may not be available depending on the service provider or model.
•
To change the auto update settings, tap
Menu
→
→
Auto update apps
, and then
select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app. Browse apps by category or search for apps by keyword.
To change the auto update settings, tap your account icon, tap
Settings
→
Network
preferences
→
Auto-update apps
, and then select an option.
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Uninstall
: Uninstall downloaded apps.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
→
OK
, select an app, and then tap
Enable
.
Apps and features
30
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not function
properly.
Apps and features
31
Phone
Introduction
Make or answer voice and video calls.
The
Call & text on other devices
feature allows you to use calling and messaging
features on your tablet with your smartphone number. On your tablet and smartphone,
launch the
Settings
app, tap
Connected devices
, and then tap the
Call & text on
other devices
switch to activate it. You must register and sign in to the same Samsung
account on the tablet and smartphone. Some calling and messaging features may not
be available.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap or to make a video call.
Preview the phone number.
More options
Search for a contact.
Add the number to the contacts
list.
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, tap
→
Settings
→
Other call settings
, and then tap the
Swipe
to call or text
switch to activate it.
Apps and features
32
Using speed dial
To set a number to speed dial, launch the
Phone
app, tap
Keypad
→
→
Speed dial
numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Apps and features
33
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2 Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap
.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown/private numbers
switch to activate the feature.
Apps and features
34
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location.
3 Enter contact information and tap
Save
.
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import contacts
.
2 Follow the on-screen instructions to import contacts.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Manage accounts
and select the
account to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
Searching for contacts
Launch the
Contacts
app. Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
•
: Make a voice call.
•
/ : Make a video call.
Apps and features
35
•
: Compose a message.
•
: Compose an email.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Edit
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, tap a contact from the contacts list and tap
More
→
Delete
.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Edit
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Follow the on-screen instructions to create a group.
Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to streamline your
contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Apps and features
36
Messages
Introduction
Send and view messages by conversation.
You may incur additional charges for sending or receiving messages when you are roaming.
The
Call & text on other devices
feature allows you to use calling and messaging
features on your tablet with your smartphone number. On your tablet and smartphone,
launch the
Settings
app, tap
Connected devices
, and then tap the
Call & text on
other devices
switch to activate it. You must register and sign in to the same Samsung
account on the tablet and smartphone. Some calling and messaging features may not
be available.
Sending messages
1 Launch the
Messages
app and tap .
2 Add recipients and enter a message.
To record and send a voice message, tap and hold
, say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
3 Tap to send the message.
Enter recipients.
Enter a message.
Enter emojis or stickers.
Attach files.
Recipient
Send the message.
Apps and features
37
Viewing messages
1 Launch the
Messages
app and tap
Conversations
.
2 On the messages list, select a contact or a phone number.
•
To reply to the message, tap the message input field, enter a message, and then tap .
•
To adjust the font size, spread two fingers apart or pinch on the screen.
Sorting messages
You can sort messages by category and manage them easily.
Launch the
Messages
app and tap
Conversations
→
.
If the category option does not appear, tap
at the top of the messages list, tap
Settings
, and
then tap the
Conversation categories
switch to activate it.
Deleting messages
Tap and hold a message to delete, then tap
Delete
.
Changing message settings
Launch the
Messages
app, tap at the top of the messages list and tap
Settings
. You can
block unwanted messages, change notification settings, and more.
Apps and features
38
Internet
Browse the Internet to search for information and bookmark your favorite webpages to
access them conveniently.
1 Launch the
Internet
app.
2 Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current webpage.
Open the homepage.
Move between pages.
More options
Refresh the current webpage.
Manage tabs. / Use secret mode.
View your bookmarks.
Using secret mode
If you set a password for secret mode, you can prevent others from viewing your search
history, browsing history, bookmarks, and saved pages.
1 Tap
→
Turn on Secret mode
.
2 Tap the
Lock Secret mode
switch to activate it, tap
Start
, and then set a password for
secret mode.
In secret mode, the device will change the color of the toolbars. To deactivate secret mode,
tap
→
Turn off Secret mode
.
In secret mode, you cannot use some features, such as screen capture.
Apps and features
39
Multi window
Introduction
Multi window lets you run up to three apps at the same time in the split screen view. You can
also run multiple apps at the same time in the pop-up view.
Split screen view Pop-up view
Some apps may not support this feature.
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
3 On the apps list, select another app to launch.
Apps and features
40
Launching apps from the Edge panel
1 While using an app, drag the Edge panel handle towards the center of the screen.
2 Tap and hold an app, drag it to the left, and then drop it where
Drop here to open
appears.
The selected app will launch in the split screen view.
You can set to launch an app in the split screen view by tapping it once. Tap
→
and
tap
Tap
under
Open in split screen view
. If you tap the
Show recent apps
switch to
activate it, you can launch the recently used apps in the split screen view from the Edge
panel.
Adding app pairs
Add frequently used apps as an app pair to launch them together in the split screen view with
a single tap.
1 In the split screen view, tap the circles between the app windows.
2 Tap .
3 Select a location to add the app pair.
The apps you are using in the split screen view will be saved to the location you select as
an app pair.
Adjusting the window size
Drag the circles between the app windows to adjust the size of the windows.
When you drag the circles between the app windows to the edge of the screen, the window
will be maximized.
Apps and features
41
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
If you tap the Home button while using a pop-up window, the window will be minimized
and displayed as an app icon. To use the pop-up window again, tap the app icon.
Launching apps from the Edge panel
1 Drag the Edge panel handle towards the center of the screen.
2 Tap and hold an app, drag it to the left, and then drop it where
Drop here for pop-up
view
appears.
The selected app will launch in the pop-up view.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
42
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. Visit www.samsung.com/bixby for more information.
Bixby is only available in some languages, and it may not be available depending on the
region.
Starting Bixby
Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select
the language to use with Bixby, sign in to your Samsung account, and complete the setup by
following the on-screen instructions, the Bixby screen will appear.
Using Bixby
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key. Alternatively, say “Hi, Bixby” and say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.
If Bixby asks you a question during a conversation, you can continue to talk to Bixby without
pressing the Side key or tapping
.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1 Launch the
Bixby
app and tap
→
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby”
switch to activate it.
3 Tap the
Recognize voice
switch to activate it.
4 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby” and start a conversation.
Apps and features
43
Communicating by typing text
If your voice is not recognized due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app, tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
Apps and features
44
Bixby Vision
Introduction
Bixby Vision is a service that provides various features based on image recognition. You can
use Bixby Vision to quickly search for information by recognizing objects. Use a variety of
useful Bixby Vision features.
•
This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.
•
Samsung is not responsible for the product information provided by Bixby Vision.
Launching Bixby Vision
Launch Bixby Vision using one of these methods.
•
In the
Camera
app, tap
MORE
on the shooting modes list and tap
BIXBY VISION
.
•
In the
Gallery
app, select an image and tap .
•
In the
Internet
app, tap and hold an image and tap
Search with Bixby Vision
.
•
If you added the Bixby Vision app icon to the Apps screen, launch the
Bixby Vision
app.
Using Bixby Vision
1 Launch Bixby Vision.
2 Select a feature you want to use.
•
TRANSLATE
: Recognize text from documents or images and translate it.
•
TEXT
: Recognize text from documents or images and extract it.
•
DISCOVER
: Search for images similar to the recognized object online and related
information.
The available features and search results may vary depending on the region or service
provider.
Apps and features
45
Samsung Kids
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Open the notification panel, swipe downwards, and then tap
(
Kids
) to activate it. If you
cannot find
(
Kids
) on the quick panel, tap and drag the button over to add it. When
starting Samsung Kids for the first time or after performing a data reset, follow the on-screen
instructions to complete the setup.
On the Samsung Kids screen, select the app you want to use.
Your preset screen lock method or your created PIN will be used when activating the
Parental controls
feature or closing Samsung Kids.
Using parental control features
You can configure the settings for Samsung Kids and view the usage history.
On the Samsung Kids screen, tap
→
Parental controls
and enter your unlock code.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap
→
Close Samsung Kids
, and then enter
your unlock code.
Apps and features
46
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest news and tips.
Samsung Members
can help
you solve any problems you might encounter while using your device.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015,
consist of goals that aim to create a sustainable society. These goals have the power to end
poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
Galaxy Shop
Access the Samsung website and view various information related to products.
Launch the
Galaxy Shop
app.
•
This app may not be available depending on the service provider or model.
•
This app may be named
Samsung Shop
depending on the region.
Apps and features
47
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2 Enter event details and tap
Save
.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Manage accounts
, and then
select the account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Manage
calendars
→
. Then, select an account to sync with and sign in. When an account is added,
a blue circle is displayed next to the account name.
Apps and features
48
Reminder
Register to-do items as reminders and receive notifications according to the condition you
set.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To use location reminders, the GPS feature must be activated. Location reminders
may not be available depending on the model.
Starting Reminder
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder app icon (
) will be added to the Apps screen.
Creating reminders
1 Launch the
Reminder
app.
2 Tap , enter the details, and then tap
Save
.
Completing reminders
On the reminders list, tap
or select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
.
2 Select a category and tap .
3 Select a reminder to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded again.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
Apps and features
49
My Files
Access and manage various files stored in the device.
Launch the
My Files
app.
To check for unnecessary data and free up the device’s storage, tap
Analyze storage
.
To search for files or folders, tap
.
Clock
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Launch the
Clock
app.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
To clear the history, tap
Clear history
.
To use the unit conversion tool, tap
. You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
50
Game Launcher
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
Launch the
Game Launcher
app and select the game you want.
•
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced
features
, and then tap the
Game Launcher
switch to activate it.
•
Games downloaded from
Play Store
and
Galaxy Store
will be automatically shown
on the Game Launcher screen. If you cannot see your games, tap
My games
→
→
Add games
.
Removing a game from Game Launcher
Tap
My games
, tap and hold a game, and then tap
Remove
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
More
→
Game Booster
→
Game optimization
, and
then select the mode you want.
•
Performance
: This focuses on giving you the best possible performance while playing
games.
•
Standard
: This balances the performance and the battery usage time.
•
Battery saver
: This saves battery power while playing games.
Battery power efficiency may vary by game.
Apps and features
51
Game Booster
Game Booster lets you play games in a better environment. You can use Game Booster while
playing games.
To open the Game Booster panel while playing games, tap
on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Swipe gestures
, open the notification panel and tap
Tap to
open Game Booster.
•
: Lock the touchscreen while the game is being played. To unlock the touchscreen,
drag the lock icon in any direction.
•
: Hide the buttons on the navigation bar. To display the buttons, tap on the
navigation bar.
•
: Capture screenshots.
•
: Record your game sessions. To stop recording, tap .
•
: Configure settings for Game Booster.
•
Priority mode
: Set the device to block incoming calls and all notifications except for
alarms to prevent your game from being disturbed.
•
Temperature
/
Memory
: Check the device’s temperature and memory status. You can
also set the device to automatically adjust the volume or video frame rate to prevent the
device from overheating and to stop apps from running in the background when there is
not enough memory.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Swipe gestures
. On the Game Booster panel, tap
→
Block
during game
and tap the
Navigation gestures
switch to activate it.
•
Available options may vary depending on the game.
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap
and select an app from the apps list.
Apps and features
52
SmartThings
Control and manage smart appliances and Internet of Things (IoT) products.
To view more information, launch the
SmartThings
app and tap
Menu
→
How to use
.
1 Launch the
SmartThings
app.
2 Tap
Devices
→
Add device
or .
3 Select a device and connect to it by following the on-screen instructions.
•
Connection methods may vary depending on the type of connected devices or the
shared content.
•
The devices you can connect may vary depending on the region. Available features
may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung warranty.
When errors or defects occur on the connected devices, contact the device’s
manufacturer.
Smart View
View your device’s displayed content on a large screen by connecting your device to a screen
mirroring-enabled TV or monitor.
1 Open the notification panel, swipe downwards, and then tap (
Smart View
).
2 Select a device to mirror your device’s screen.
When you play a video with Smart View, the resolution may vary depending on the TV
model.
Apps and features
53
Music Share
Introduction
The Music Share feature allows you to share your Bluetooth speaker that is already connected
to your device with another person. You can also listen to the same music on your Galaxy
Buds and another person’s Galaxy Buds.
This feature is available only on devices that support the Music Share feature.
Sharing a Bluetooth speaker
You can listen to music on your tablet and your friend’s smartphone via your Bluetooth
speaker.
1 Make sure that your tablet and your Bluetooth speaker are connected.
Refer to
Pairing with other Bluetooth devices for how to connect.
2 On your tablet, launch the
Settings
app, tap
Connections
→
Bluetooth
→
→
Advanced
settings
, and then tap the
Music Share
switch to activate it.
You can use additional features, such as setting who to share your device with, by tapping
Music Share
.
3 On your friend’s smartphone, select your speaker from the list of the Bluetooth devices.
4 On your tablet, accept the connection request.
Your speaker will be shared.
When you play music via your friend’s smartphone, the music playing via your tablet will
be paused.
Apps and features
54
Listening to music together with Galaxy Buds
You can listen to music on your tablet together through your Buds and your friend’s Buds.
This feature is supported only on the Galaxy Buds series.
1 Make sure that your tablet, your friend’s smartphone, and a pair of Buds are connected to
each other.
Refer to Pairing with other Bluetooth devices for how to connect.
2 On your friend’s smartphone, launch the
Settings
app, tap
Connections
→
Bluetooth
→
→
Advanced settings
, and then tap the
Music Share
switch to activate it.
You can use additional features, such as setting who to share your device with, by tapping
Music Share
.
3 On your tablet, open the notification panel, swipe downwards, and then tap
Media
output
.
4 Tap
Music Share
and select your friend’s Buds from the detected devices list.
5 On your friend’s smartphone, accept the connection request.
When you play music via your tablet, you can listen to it together via both Buds.
Apps and features
55
Samsung Flow
Samsung Flow allows you to easily connect your tablet to your smartphone or computer and
use them conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung
Flow is not installed, download it from
Galaxy Store
or
Play Store
. For computers, you can
download it from the Microsoft Store.
This feature is only available on some Samsung Android devices and computers
running Windows 10 or higher.
Connecting to a smartphone
1 On your smartphone, launch the Samsung Flow app.
2 On your tablet, launch the
Samsung Flow
app and tap
Connect to phone
.
If your tablet is connected to a computer, tap
→
Connect to phone
.
3 Select your smartphone from the detected devices list.
If the connection method selection pop-up window appears, select the method you want.
4 Confirm the passkey on both devices.
The devices will be connected.
Connecting to a computer
1 On your tablet, launch the
Samsung Flow
app and tap
Connect to computer
.
If your tablet is connected to a smartphone, tap
→
Connect to computer
.
2 On your computer, launch the Samsung Flow app and tap
Start
.
3 Select your tablet from the detected devices list.
If the connection method selection pop-up window appears, select the method you want.
4 Confirm the passkey on both devices.
The devices will be connected.
Apps and features
56
Daily Board
Introduction
Daily Board lets you use your tablet as a picture frame or bulletin board when it is charging
with a USB cable or charging dock. You can enjoy a slide show with your favorite images and
view information, such as the time, weather, or your calendar. You can also create a note and
control music while using it.
Launching Daily Board
1 Charge the device with a USB cable or charging dock.
To connect the device to a charging dock, slide the device into the charging dock to
bring the device’s connectors and charging dock’s charging terminals into contact with
each other.
2 Open the notification panel and tap
Tap here to start Daily Board.
The Daily Board main screen will appear and you can see the clock, weather, or calendar.
Using Daily Board
Playing the slide show
You can use your device as a picture frame. Enjoy slide shows of your favorite images on Daily
Board.
On the Daily Board main screen, swipe to the right to play a slide show.
To add your favorite images to display to a slide show, launch the
Settings
app, tap
Advanced features
→
Daily Board
→
Slideshow
→
Select albums
, and then select
the album.
Apps and features
57
Making a note on Daily Board
You can use your device as a bulletin board to make a note on Daily Board.
1 Swipe to the left on the Daily board main screen and tap .
2 Select a pen and write or draw on the screen.
3 Tap
Done
.
The note you make will be pinned to Daily Board.
Controlling the music
You can control music playback easily on Daily Board.
Tap
and select an app to control playback.
Configuring settings for Daily Board
Configure various settings for Daily Board and make Daily board more personalized.
Launch the
Settings
app and tap
Advanced features
→
Daily Board
.
•
Slideshow
: Select the images to add to the slide show and change the settings for slide
show, such as the image order, transition speed, and style. You can also set the clock or
weather information shown on the slide show.
•
Time, weather, and calendar
: Change the setting for Daily Board main screen.
•
Memo
: Turn the memo feature on Daily Board on or off.
•
SmartThings
: Set the device to show SmartThings devices and scenes on the Daily Board.
•
Music
: Turn the music controller feature on Daily Board on or off.
•
Auto start when connected to USB charger
: Set the device to launch Daily Board
automatically when charging with a USB cable.
•
Add Daily Board to Apps screen
: Add Daily Board app icon to Apps screen.
•
Dark mode
: Apply dark mode to the Daily Board. You can also set the schedule to apply
dark mode.
•
Turn off as scheduled
: Set the schedule to close Daily Board. When activating this
feature, tap
Set time
to set the time to close Daily Board.
•
About Daily Board
: View the Daily Board version and legal information.
•
Contact us
: Ask questions or view frequently asked questions.
Apps and features
58
Closing Daily Board
To close Daily Board, tap the Home button or the Back button.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
•
Chrome
: Search for information and browse webpages.
•
Gmail
: Send or receive emails via the Google Mail service.
•
Maps
: Find your location on the map, search the world map, and view location
information for various places around you.
•
YT Music
: Enjoy various music and videos provided by YouTube Music. You can also view
the music collections stored on your device and play them.
•
Google TV
: Purchase or rent videos, such as movies and TV programs, from
Play Store
.
•
Drive
: Store your content on the cloud, access it from anywhere, and share it with others.
•
YouTube
: Watch or create videos and share them with others.
•
Photos
: Search for, manage, and edit all your pictures and videos from various sources in
one place.
•
Google
: Search quickly for items on the Internet or your device.
•
Meet
: Make simple video calls or create or join video meetings.
Some apps may not be available depending on the service provider or model.
Apps and features
59
S Pen
Using the S Pen
S Pen button
S Pen nib
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may
be damaged or the nib may be deformed.
•
Do not hard press on the screen with the S Pen. The pen nib may be deformed.
•
If you use the S Pen at sharp angles on the screen, the device may not recognize the
S Pen actions.
•
If the S Pen is not working properly, take it to a Samsung Service Center.
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1 Firmly hold the nib with the tweezers and remove it.
2 Insert a new nib into the S Pen.
2
1
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage to
the S Pen or your device.
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60
Air command
Air command is a menu that provides S Pen features and quick access to frequently used
apps.
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
Alternatively, hover the S Pen over the screen and tap the Air command icon (
) with the
S Pen.
Select a function or app on the Air command panel.
S Pen settings
•
Create note
: Create notes easily in a pop-up window. You can also launch this feature
by double-tapping the screen while pressing and holding the S Pen button. Refer to
Samsung Notes for more information.
•
View all notes
: View all notes in the
Samsung Notes
app.
•
Smart select
: Use the S Pen to select an area and perform actions, such as sharing or
saving. Refer to
Smart select for more information.
•
Screen write
: Capture screenshots to write or draw on them or crop an area from the
captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to
Screen write for more information.
•
Live messages
: Instead of text message, create and send a unique message by recording
your actions while handwriting or drawing a live message and saving it as an animated
file. Refer to
Live messages for more information.
•
AR Doodle
: Record fun videos with virtual handwriting or drawings on faces or anywhere
else. Refer to
AR Doodle for more information.
•
Translate
: Hover the S Pen over a word to translate it. Refer to Translate for more
information.
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61
•
PENUP
: Post your artwork, view others’ artwork, and get useful drawing tips.
•
Bixby Vision
: Use the Bixby Vision features to search for similar images, detect and
translate text, and more. Refer to
Bixby Vision for more information.
•
Glance
: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open
the app in full screen view. Refer to
Glance for more information.
•
Coloring
: Add colors to images provided by PENUP using the S Pen.
•
Write on calendar
: Launch the
Calendar
app and write or draw on the screen. Refer to
Write on calendar for more information.
•
Add
: Add shortcuts to frequently used apps to the Air command panel.
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen for a
short time. You can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag
to a new location.
If the Air command icon does not appear after you hover the S Pen over the screen, launch
the
Settings
app, tap
Advanced features
→
S Pen
→
Air command
, and then tap the
Show
Air command icon
switch to activate it.
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62
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.
1 When there is content you want to capture, such as a part of an image, open the Air
command panel and tap
Smart select
.
2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want
to select.
3 Select an option to use with the selected area.
•
Pin/Insert
: Pin the selected area to the screen. You can also insert the image into other
apps, such as
Samsung Notes
. Tap and hold the image, and drag it to the other app’s
screen.
•
: Automatically changes the appearance of the selected area.
•
: Write or draw on the selected area.
•
: Extract text from the selected area.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
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63
Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.
1 When there is content you want to capture during video playback, open the Air command
panel and tap
Smart select
.
2 On the toolbar, tap .
3 Adjust the position and size of the capturing area.
Drag a corner of the
frame to resize.
Adjust the position.
4 Tap
Record
to start capturing.
•
Before capturing a video, make sure that the video is playing.
•
The maximum duration you can capture an area of the video for will be displayed on
the screen.
•
When capturing an area from a video, its sound will not be recorded.
5 Tap
Stop
to stop capturing.
6 Select an option to use with the selected area.
•
: Write or draw on the selected area. Tap to view the result before saving the file.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
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64
Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.
1 When there is content you want to capture, open the Air command panel and tap
Screen
write
.
The current screen is automatically captured and the editing toolbar appears.
2 Write a memo on the screenshot.
Eraser
Undo
Redo
Pen settings
Share
Save
3 Share or save the screenshot.
You can view the captured screenshots in
Gallery
.
It is not possible to capture a screenshot while using some apps.
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65
Live messages
Instead of a text message, create and send a unique message by recording your actions while
handwriting or drawing a live message and saving it as an animated file.
1 When you want to send an animated message, open the Air command panel and tap
Live
messages
.
2 Customize background image and tap
Done
or
Start drawing
.
3 Write or draw on the live message screen.
Preview
Start over.
Undo
Message
input limit
Change the
file format.
Pen settings
4 Tap
Done
.
The live message will be saved in
Gallery
as an animated GIF file or a video.
5 Tap
Share
and select a method.
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66
Translate
Hover the S Pen over the text you want to translate. The units included in the text will also be
converted.
1 When there is text you want to translate, open the Air command panel and tap
Translate
.
2 Select the languages on the translator panel at the top of the screen.
You can change the text between words and sentences by tapping or .
3 Hover the S Pen over the text you want to translate or the unit you want to convert.
The translated text will appear. To listen to the pronunciation of the original text, tap .
The
icon may not appear depending on the language you select.
Text selecting
granularity (word
or sentence)
Select languages.
Translation result
•
This feature does not support some languages.
•
This feature is available only when detectable text is on the screen.
Bixby Vision
When you hover the S Pen over the content, the content is recognized and available search
icons will appear. Use the features to search for similar images, detect and translate text, and
more. Refer to
Bixby Vision for more information.
1 When there is an image you want to search for relevant information or extract text from,
open the Air command panel and tap
Bixby Vision
.
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67
2 Hover the S Pen over the content you want. When the available options appear on the
screen, select an option you want.
Glance
Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full
screen view.
For example, launch a map app, open the Air command panel, and then tap
Glance
. The app
will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover
the S Pen over the thumbnail to open the map app on the full screen and quickly search for
places.
Hover the S Pen away from the screen to reduce the app to a thumbnail again.
To close the minimized app, tap and hold the thumbnail and drag it to
Remove
at the top of
the screen.
Thumbnail
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68
Write on calendar
Fill in your plans easily and quickly by writing or drawing on the calendar screen.
Open the Air command panel, tap
Write on calendar
, and then fill in your plans on the
calendar. When you are finished, tap
Save
. To edit it, tap .
Eraser
Select and edit.
Redo
Undo
Pen settings
Air view
Hover the S Pen over an item on the screen to preview content or view information in a pop-
up window.
In some apps, Action buttons will be displayed on the preview window.
Action buttons
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S Pen
, and then tap the
Air view
switch to activate it.
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69
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
Screen off memos
You can quickly create memos by writing on the screen without turning on it.
When the screen is off, hover the S Pen over the screen and press the S Pen button.
When you tap
Save
after writing a memo, the memo will be saved to
Samsung Notes
.
Save the memo in Samsung
Notes.
Extend the page.
Change the line thickness.
Eraser
Change the pen color.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S Pen
, and then tap the
Screen off memos
switch to activate it.
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70
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1 Launch the
Samsung Notes
app, tap , and then create a note.
Manage pages.
Insert files.
Reading mode
Enter a title.
2 When you are finished composing the note, tap the Back button to save it.
If you want to save the note in another file format, tap
→
Save as file
.
Deleting notes
Tap and hold a note to delete and tap
Delete
.
Composing notes with handwriting
On the note composer screen, draw or write in your own handwriting.
You can enter your handwriting more easily if you magnify the screen by spreading two
fingers on it.
Highlighter
Eraser
Select
and edit.
Pen color
Pen size
S Pen to
text
UndoPen
Redo Straighten Change
styles.
Easy
writing
pad
Zoom
lock
Auto-fix
shapes
Convert
handwriting
to text.
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71
Using the eraser
When you want to erase handwriting from a note, tap
and select an area to erase.
Alternatively, select an area while pressing and holding the S Pen button.
To change the eraser type, tap
once more.
•
Stroke eraser
: Erase the line you select.
•
Area eraser
: Erase only the area you select. You can adjust the size of the eraser by
dragging the size adjustment bar.
Even with a smaller eraser, you may still not be able to precisely erase the intended part.
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, or resizing.
1 When there is handwriting on the note, tap .
To change the shape of the selection, tap
once more.
2 Tap or draw a line around the input to select.
•
To move the input to another location, select the input, and then drag it to a new
location.
•
To change the size of the selection, tap the input and drag a corner of the frame that
appears.
3 Edit the input using the available options.
Straightening content horizontally
You can horizontally straighten your handwriting and drawings.
After writing or drawing on the screen, tap
.
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72
Changing styles
You can change the style of your handwriting and drawings.
After writing or drawing on the screen, tap
twice and select a color or line thickness you
want. Then, point the S Pen toward where you want to apply the style. When the
icon
appears, tap where you want to change the style.
Converting handwriting to text
After writing on the screen, tap
. Options will appear in the preview window. If you drag
or , you can select the handwriting you want. To replace the handwriting with the text,
tap
Convert
.
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73
Using the easy writing pad
Use the easy writing pad to enter your handwriting more easily.
On the note composer screen, tap
. The input field will be magnified and appear as the easy
writing pad.
Easy writing pad
Automatically fixing shapes
Tap
and draw a shape. The shape will be fixed.
Recording voice to notes
Make a recording of your voice while creating a note, and then the content will be
synchronized with the recording.
On the note composer screen, tap
→
Voice recording
and create a note.
Select a note from the list and tap
to play the recording. Then the content you created
while recording will be displayed on the screen along with the recording.
Adding memos to PDF files
Launch the
Samsung Notes
app, tap , and then select a PDF file. You can add memos to the
PDF file.
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74
Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.
1 Launch the
Samsung Notes
app.
2 Select a note and tap
→
Add to
→
Home screen
.
The note will be added to the Home screen.
PENUP
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork,
view others’ artwork, and get useful drawing tips.
Launch the
PENUP
app.
Apps and features
75
Camera
Introduction
Take pictures and record videos using various modes and settings.
Camera etiquette
•
Do not take pictures or record videos of other people without their permission.
•
Do not take pictures or record videos where legally prohibited.
•
Do not take pictures or record videos in places where you may violate other people’s
privacy.
Taking pictures
1 Launch the
Camera
app.
You can also launch the app by pressing the Side key twice quickly or dragging
to the
left on the locked screen.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
The camera automatically shuts off when unused.
•
Some methods may not be available depending on the service provider or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of pictures, drag the adjustment bar that appears above or below
the circular frame.
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76
3 Tap to take a picture.
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Camera settings
Take a picture.
Preview thumbnail
Shooting modes list
Switch between the front and
rear cameras.
Options for current shooting
mode
Zoom
•
The preview screen may vary depending on the shooting mode and which camera is
being used.
•
The focus may not be clear if the subject is close. Take pictures or videos from a good
distance.
•
If pictures you take appear blurry, clean the camera lens and try again.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device may
not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-
angle pictures or videos and does not indicate device performance problems.
•
The maximum capacity for recording a video may vary depending on the resolution.
•
The camera may fog up or form condensation if the device is exposed to sudden
changes in air temperature, due to the difference in temperature outside and inside
the camera cover. Try to avoid such conditions when planning to use the camera. If
fogging does occur, allow the camera to dry naturally at room temperature before
taking pictures or recording videos, otherwise results may look blurry.
Apps and features
77
Using zoom features
Select
1x
/
2x
or drag it up or down to zoom in or out. Alternatively, spread two fingers apart
on the screen to zoom in, and pinch to zoom out.
•
1x
: Take basic pictures or record normal videos.
•
2x
: Take pictures or record videos by enlarging the subject.
Zoom features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a picture.
This feature may not be available depending on the shooting mode.
Using the camera button
•
Tap and hold the camera button to take burst shots.
•
If you add another camera button, you can move it anywhere on the screen and take
pictures more conveniently. On the preview screen, tap
→
Shooting methods
and
tap the
Floating Shutter button
switch to activate it.
Options for current shooting mode
On the preview screen, use the following options.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a picture.
•
: Select an aspect ratio for pictures.
•
: Select a frame rate.
•
: Select an aspect ratio for videos.
Apps and features
78
•
: Select a resolution for videos.
•
: Apply a filter effect or beauty effects.
•
: Select a metering method. This determines how light values are calculated.
Center-weighted metering
uses the light in the center portion of the shot to calculate
the exposure of the shot.
Matrix metering
averages the entire scene.
Spot
metering
uses the light in a concentrated center area of the shot to calculate the
exposure of the shot.
•
: In
FOOD
mode, focus on a subject inside the circular frame and blur the image
outside the frame.
•
: In
FOOD
mode, adjust the color tone.
The available options may vary depending on the model or shooting mode.
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to
capture pictures easily.
On the shooting modes list, tap
PHOTO
and tap to take a picture.
Taking selfies
You can take self-portraits with the front camera.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2 Face the front camera lens.
3 Tap to take a picture.
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a picture.
1 On the preview screen, tap .
2 Select effects and take a picture.
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79
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1 On the shooting modes list, tap
VIDEO
and tap to record a video.
To capture an image from the video while recording, tap
.
2 Tap to stop recording the video.
Portrait mode
Take pictures that focus on the face by blurring the background.
1 On the shooting modes list, tap
PORTRAIT
.
2 Drag the background blur adjustment bar to adjust the blur level.
3 When
Ready
appears on the preview screen, tap to take a picture.
Background blur adjustment bar
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject has a similar color to the background.
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80
Pro mode
Capture pictures while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
MORE
→
PRO
. Select options and customize the settings,
and then tap
to take a picture.
Available options
•
WB
: Select an appropriate white balance, so images have a true-to-life color range. You
can set the color temperature.
•
EV
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
•
ISO
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in pictures.
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
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81
Food mode
Take pictures of food with more vibrant colors.
1 On the shooting modes list, tap
MORE
→
FOOD
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the color tone.
4 Tap to take a picture.
Panorama mode
Using panorama mode, take a series of pictures and then stitch them together to create a
wide scene.
1 On the shooting modes list, tap
MORE
→
PANORAMA
.
2 Tap and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview image is out of
the guide frame or you do not move the device, the device will automatically stop taking
pictures.
3 Tap to stop taking pictures.
Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap
MORE
→
HYPERLAPSE
.
2 Tap and select a frame rate option.
If you set the frame rate to
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
3 Tap to start recording.
4 Tap to finish recording.
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82
Customizing camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
•
Scene optimizer
: Set the device to adjust the color settings and apply the optimized
effect automatically depending on the subject or scene.
•
Scan QR codes
: Set the device to scan QR codes from the preview screen.
Pictures
•
Hold Shutter button to
: Select an action to perform when you tap and hold the camera
button.
•
Watermark
: Add a watermark in the bottom left corner when taking pictures.
•
High efficiency pictures
: Take pictures in the High Efficiency Image Format (HEIF).
Selfies
•
Save selfies as previewed
: Set the device to save pictures as they appear on the preview
screen when taken with the front camera without flipping them.
Videos
•
High efficiency videos
: You can record videos in the High Efficiency Video Codec (HEVC)
format. Your HEVC videos will be saved as compressed files to conserve the device’s
storage.
You may not be able to play the HEVC videos on other devices or share them online.
•
Video stabilization
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
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83
General
•
Auto HDR
: Take pictures with rich colors and reproduce details even in bright and dark
areas.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the picture.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your pictures when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Shooting methods
: Select additional shooting methods for taking a picture or recording
a video.
•
Settings to keep
: Keep the last settings you used, such as the shooting mode, when you
launch the camera.
•
Storage location
: Select a storage location. This feature will appear when you insert an
SD card.
Privacy
•
Privacy Notice
: View the privacy notice.
•
Permissions
: View the permissions required to use the Camera app.
•
Reset settings
: Reset the camera settings.
•
About Camera
: View the Camera app version and legal information.
•
Contact us
: Ask questions or view frequently asked questions.
Some features may not be available depending on the model.
Apps and features
84
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Using Gallery
Launch the
Gallery
app.
Search for images.
Group similar images.
More options
Grouping similar images
Launch the
Gallery
app and tap to group similar images and display only the best shots as
a preview of the images. When you tap the image preview, you can view all the images in the
group.
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85
Viewing images
Launch the
Gallery
app and select an image. To view other files, swipe to the left or right on
the screen.
More options
Delete the image.
Share the image with others.
Modify the image.
Image and video thumbnail
Bixby Vision
View the content on a large
screen using the Smart View
feature.
Add the image to favorites.
Cropping enlarged images
1 Launch the
Gallery
app and select an image.
2 Spread two fingers apart on the area you want to save and tap .
The cropped area will be saved as a file.
Saved
image
thumbnail
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86
Viewing videos
Launch the
Gallery
app and select a video to play. To view other files, swipe to the left or right
on the screen.
To use more options during playback, tap
→
Open in Video player
.
Lock the playback screen.
Skip to the previous video. Tap
and hold to rewind.
Switch to the pop-up video
player.
Capture the current screen.
Display your videos.
Configure the caption settings.
Rewind or fast-forward by
dragging the bar.
Create an animated GIF.
More options
Rotate the screen.
Skip to the next video. Tap and
hold to fast-forward.
Pause and resume playback.
Change the screen ratio.
View the content on a large
screen using the Smart View
feature.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
87
Albums
Create albums and sort your images and videos.
1 Launch the
Gallery
app and tap
→
Albums
→
→
Album
to create an album.
2 Select the images or videos you want to copy or move them to an album.
Stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories.
Launch the
Gallery
app, tap
→
Stories
, and then select a story.
Syncing images and videos
Launch the
Gallery
app, tap
→
→
Sync with OneDrive
, and then follow the on-screen
instructions to complete the sync. The
Gallery
app and the cloud will be synced.
When your
Gallery
app is synced with the cloud, pictures and videos you take will also be
saved in the cloud. You can view images and videos saved in the cloud in your
Gallery
app
and from other devices.
When you connect your Samsung account and Microsoft account, you can set the cloud
storage as Microsoft OneDrive.
Deleting images or videos
Launch the
Gallery
app, tap and hold an image, a video, or a story to delete, and then tap
Delete
.
Using the trash feature
You can keep the deleted images and videos in the trash. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
, and then tap the
Trash
switch to activate it.
To view files in the trash, launch the
Gallery
app and tap
→
Trash
.
Apps and features
88
AR Zone
Introduction
AR Zone provides you AR related features. Choose a feature and capture fun pictures or
videos.
Launching AR Zone
Use the following methods to launch AR Zone:
•
Launch the
AR Zone
app.
•
Launch the
Camera
app and tap
MORE
→
AR ZONE
.
Some features may not be available depending on the service provider or model.
Apps and features
89
AR Doodle
Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the
camera recognizes a face or space, the doodles on the face will follow the face as it moves,
and the doodles in the space will be fixed in the same place even if the camera moves.
1 Launch the
AR Zone
app and tap
AR Doodle
.
When the camera recognizes the subject, the recognition area will appear on the screen.
2 Tap and write or draw in the recognition area.
•
If you switch to the rear camera, you can also write or draw outside the recognition
area.
•
If you tap and then begin to doodle, you can record yourself doodling.
Recognition
area
Pen tool
GIF
Text
Redo
Turn the sound
effect on or off.
Delete doodle.
Undo
3 Tap to record a video.
4 Tap to stop recording the video.
You can view and share the video in
Gallery
.
The available features on the preview screen may vary depending on which camera is
being used.
Apps and features
90
Voice Recorder
Record or play voice recordings.
1 Launch the
Voice Recorder
app.
2 Tap to start recording. Speak into the microphone.
•
Tap to pause recording.
•
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
3 Tap to finish recording.
4 Enter a file name and tap
Save
.
Changing the recording mode
Select a mode from the top of the voice recorder screen.
•
Standard
: This is the normal recording mode.
•
Speech-to-text
: The device records your voice and simultaneously converts it to
on-screen text. For best results, keep the device near your mouth and speak loudly and
clearly in a quiet place.
If the voice memo system language does not match the language you are speaking,
the device will not recognize your voice. In this case, before using this feature, tap
the current language to set the voice memo system language.
Apps and features
91
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
1 Launch the
Gallery
app and select an image.
2 Tap and select a sharing method you want.
You may incur additional charges when sharing files via the mobile network.
Quick Share
Sharing content with nearby devices
Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings
supported devices.
1 Launch the
Gallery
app and select an image.
2 On the other device, open the notification panel, swipe downwards, and then tap
(
Quick Share
) to activate it. If you cannot find (
Quick Share
) on the quick panel, tap
and drag the button over to add it.
3 Tap
→
Quick Share
and select a device to transfer the image to.
4 Accept the file transfer request on the other device.
This feature does not support sharing videos with TVs or SmartThings supported
devices. To watch videos on TV, use the Smart View feature.
Setting who can find your device
Set who is allowed to find and send content to your device.
1 Open the notification panel, swipe downwards, and then tap (
Quick Share
).
2 Select an option.
•
No one
: Do not allow others to find your device.
•
Contacts only
: Only allow Samsung users in your contacts to share with your device.
•
Anyone nearby
: Allow any nearby devices to share with your device.
Apps and features
92
Screen capture and screen record
Screen capture
Capture a screenshot while using the device.
Press the Side key and the Volume Down key simultaneously. You can view the captured
screenshots in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap
, the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. You can view
the cropped area in
Gallery
.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
→
Screenshots and screen recorder
, and then tap the
Show
toolbar after capturing
switch to activate it.
Apps and features
93
Screen record
Record the screen while using your device.
1 Open the notification panel, swipe downwards, and then tap (
Screen recorder
) to
activate it.
2 Select a sound setting and tap
Start recording
.
After a countdown, recording will start.
•
To write or draw on the screen, tap .
•
To show the S Pen pointer on the screen, tap .
3 When you are finished recording the video, tap .
You can view the video in
Gallery
.
To change the screen recorder settings, launch the
Settings
app and tap
Advanced
features
→
Screenshots and screen recorder
.
Apps and features
94
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
→
Bring data from old device
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes
copyright seriously. Only transfer content that you own or have the right to transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Bring data
from old device
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On your device, tap
Receive data
, select your previous device’s operating system, and
then tap
Wireless
.
6 On the previous device, tap
Allow
.
7 On your device, select an option you want, tap
Next
, and then follow the on-screen
instructions to transfer data.
Apps and features
95
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your tablet.
3 On your tablet, open
Settings
and tap
Accounts and backup
→
External storage
transfer
.
4 Select the backup date under
Restore from SD card
.
5 Select an option you want, tap
Next
, and then follow the on-screen instructions to transfer
data.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from
www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
96
Settings
Introduction
Customize device settings.
Launch the
Settings
app.
To search for settings by entering keywords, tap
.
This chapter is a common manual for settings and features provided by Samsung
devices.
Depending on the model, some content may differ, or descriptions of options or
features not available on your device may be included.
Settings
97
Samsung account
Sign in to your Samsung account and manage it.
On the Settings screen, tap
Samsung account
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to
Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to
Bluetooth for more information.
•
Airplane mode
: Set the device to disable all wireless functions on your device. You can
use only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in airplane
mode.
•
Mobile networks
: Configure your mobile network settings.
•
Data usage
: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can activate the data saver feature to prevent some apps running in the background
from sending or receiving data. Refer to
Data saver (Mobile network enabled models) for
more information.
You can also select apps to always use the mobile data even when your device is
connected to a Wi-Fi network. Refer to
Mobile data only apps (Mobile network enabled
models)
for more information.
Settings
98
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the device’s
mobile data connection with other devices. For more information about the mobile
hotspot, refer to
Mobile Hotspot (Mobile network enabled models).
You may incur additional charges when using this feature.
•
More connection settings
: Customize settings to control other features. Refer to More
connection settings
for more information.
Some features may not be available depending on the model.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks with a lock icon require a password.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the device
from connecting to the network automatically, tap
next to the network and tap
the
Auto reconnect
switch to deactivate it.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Viewing the Wi-Fi network quality information
View the Wi-Fi network quality information, such as the speed and stability.
On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it. The
network quality information will appear under the Wi-Fi networks. If it does not appear, tap
→
Intelligent Wi-Fi
and tap the
Show network quality info
switch to activate it.
The quality information may not appear depending on the Wi-Fi network.
Settings
99
Sharing Wi-Fi network passwords
If you make a request to a person who is connected to a secured Wi-Fi network to share its
password, you can connect to the network without entering the password. This feature is
available between the devices which have contacts each other and the screen of the other
device must be turned on.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
3 Tap
Request password
.
4 Accept the share request on the other device.
The Wi-Fi password is entered on your device and it is connected to the network.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Tap
→
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
To end the device connection, select the device to disconnect from the list.
Settings
100
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
Precautions for using Bluetooth
•
Samsung is not responsible for the loss, interception, or misuse of data sent or received
via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted and properly
secured. If there are obstacles between the devices, the operating distance may be
reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth SIG, may
be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes). Samsung is not
responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
To unpair the devices, tap
next to the device name to unpair and tap
Unpair
.
Settings
101
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
Data saver (Mobile network enabled models)
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature
activated
To select apps to use data without restriction, tap
Allowed to use data while Data
saver is on
and select apps.
Mobile data only apps (Mobile network enabled models)
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
→
Data usage
→
Mobile data only apps
and tap
the switches next to the apps you want.
You may incur additional charges when using this feature.
Settings
102
Mobile Hotspot (Mobile network enabled models)
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2 Tap the switch to activate it.
The icon appears on the status bar.
You can change the level of security and the password by tapping
Configure
.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks list.
Alternatively, tap
QR code
on the mobile hotspot screen and scan the QR code with the
other device.
•
If the mobile hotspot is not found, on your device, tap
Configure
and set
Band
to
2.4
GHz
, tap
Advanced
, and then tap the
Hidden network
switch to deactivate it.
•
If you activate the
Auto Hotspot
feature, you can share your device’s mobile data
connection with other devices signed in to your Samsung account.
More connection settings
Customize settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to
Printing for more
information.
•
VPN
: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
•
Private DNS
: Set the device to use the security enhanced private DNS.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Settings
103
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
2 Select a printer plug-in and install it.
3 Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
4 Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Settings
104
Connected devices
Change settings for device connections.
On the Settings screen, tap
Connected devices
.
•
Quick Share
: Change the Quick Share settings. Refer to Quick Share for more information.
•
Auto switch Buds
: Set the Galaxy Buds to switch from another device to your tablet
when you make or answer a call, play media, and more. You can use this feature only
when you signed in to the same Samsung account on the other device and you are
wearing your Galaxy Buds.
•
Call & text on other devices
: Connect your tablet and smartphone to use calling and
messaging features on the tablet with your smartphone number. You must register and
sign in to the same Samsung account on the tablet and smartphone. Some calling and
messaging features may not be available.
•
Continue apps on other devices
: Use your device’s apps on other devices signed in to
your Samsung account.
•
Samsung DeX
: Use Samsung DeX on your device. However, you cannot use Samsung
DeX by connecting your device to an external display.
•
Smart View
: Change the settings for the Smart View feature. Smart View is the feature
that allows you to view your device’s displayed content on a large screen by connecting
your device to a screen mirroring-enabled TV or monitor. Refer to
Smart View for more
information.
•
SmartThings
: Control and manage smart appliances and Internet of Things (IoT)
products. Refer to
SmartThings for more information.
•
Android Auto
: Connect your device to a vehicle and control some of your device’s
features on the vehicle’s display.
Settings
105
Modes and Routines
Introduction
Select a mode based on your current activity or location, or add your repeated usage patterns
as routines and use your device more conveniently.
On the Settings screen, tap
Modes and Routines
.
Using modes
Adding modes
1 On the Settings screen, tap
Modes and Routines
→
Modes
.
2 Select a mode you want or tap
Add mode
→
Custom
to add your own modes.
Running modes
Modes will run automatically when their conditions are detected. You can also run them
manually by tapping the button whenever you want.
To run modes manually, select the mode you want and tap
Turn on
.
To turn off a running mode, tap the mode and tap
Turn off
.
Using routines
Adding routines
1 On the Settings screen, tap
Modes and Routines
→
Routines
.
2 Tap and select a routine you want or tap to add your own routines.
If you want to set the routine’s running condition to manual, tap
Start manually
. This
option will appear only when there are no running conditions set. When a pop-up window
appears, tap
Add
. You can add the routine to the Home screen as a widget and access it
quickly.
Settings
106
Running routines
Auto routines will run automatically when their conditions are detected. For routines which
you set the running condition as
Start manually
, you can run them manually by tapping the
button whenever you want.
To run routines manually, tap
next to the routine you want to run. Alternatively, tap the
routine’s widget on the Home screen.
To stop running routines, tap the routine under
Running
and tap
Stop
.
Sound
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sound
.
•
Sound
/
Mute
: Set the device to use sound mode or silent mode.
•
Temporary mute
: Set the device to use silent mode for a certain period.
•
Ringtone
: Change the call ringtone.
•
Notification sound
: Change the notification sound.
•
System sound
: Change the sound to use for certain actions, such as charging the device.
•
Volume
: Adjust the device’s volume level.
•
Sound quality and effects
: Set the device’s sound quality and effects. Refer to Sound
quality and effects
for more information.
•
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to
Separate app sound for more information.
Some features may not be available depending on the model.
Settings
107
Sound quality and effects
Set the device’s sound quality and effects.
On the Settings screen, tap
Sound
→
Sound quality and effects
.
•
Dolby Atmos
: Select a surround sound mode optimized for various types of audio, such
as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds
that flow all around you.
•
Dolby Atmos for gaming
: Experience the Dolby Atmos sound optimized for games while
playing games.
•
Equalizer
: Select an option for a specific music genre and enjoy optimized sound.
•
UHQ upscaler
: Enhance the sound resolution of music and videos when using wired
earphones.
•
Adapt sound
: Set the best sound for you.
Depending on the model, you must connect an earphone to use some features.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sound
→
Separate app sound
and tap the switch to activate
it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Settings
108
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
App notifications
: Select the apps you want to receive notifications from.
•
Lock screen notifications
: Set how to show notifications on the locked screen.
•
Notification pop-up style
: Select a notification pop-up style and change the settings.
•
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
•
Advanced settings
: Configure advanced settings for notifications.
Display
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Light
/
Dark
: Activate or deactivate dark mode.
•
Dark mode settings
: Reduce eye strain by applying the dark theme when using the
device at night or in a dark place. You can set a schedule for applying dark mode.
The dark theme may not be applied in some apps.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to keep track of your brightness adjustments and
apply them automatically in similar lighting conditions.
•
Eye comfort shield
: Reduce eye strain by limiting the amount of blue light emitted by
the screen. You can set a schedule for applying this feature.
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Make the items on the screen larger or smaller.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
Settings
109
•
Edge panels
: Change the settings for the Edge panel.
•
Taskbar
: Change the settings for the taskbar. Refer to Taskbar for more information.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons)
for more information.
•
Screen saver
: Set the device to launch a screensaver when the device is charging.
Some features may not be available depending on the model.
Wallpaper and style
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper and style
.
Home screen
Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap
Home screen
.
Settings
110
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to
Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Lock screen
: Change the settings of the items displayed on the locked screen and the
wallpaper for the locked screen.
•
Widgets
: Change the settings of the items displayed when you tap the clock on the
locked screen.
•
Touch and hold to edit
: Set the device to display the editing options when you tap and
hold the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
About Lock screen
: View the Lock screen version and legal information.
•
Some features may not be available depending on the service provider or model.
•
The available options may vary depending on the screen lock method selected.
Settings
111
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
On the Settings screen, tap
Lock screen
→
Smart Lock
and follow the on-screen instructions
to complete the setup.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
Security and privacy
Options
Check the device’s security and privacy status and change the settings.
On the Settings screen, tap
Security and privacy
.
•
Lock screen
: Change the settings for the locked screen.
•
Accounts
: Change the settings for your accounts.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (
findmymobile.samsung.com) to track and control your lost or stolen
device.
•
App security
: Scan apps and keep your device safe from malicious software.
•
Updates
: View the version of your device’s software and check for updates.
•
Privacy
: Change the settings for privacy.
•
Biometrics
: Change the settings for biometric data. Refer to Face recognition for more
information.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to
Secure Folder for more information.
Settings
112
•
Secure Wi-Fi
: Set the device to protect your data while using unsecured Wi-Fi networks.
Refer to
Secure Wi-Fi for more information.
•
Private Share
: Share files with others securely using blockchain technology.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Other security settings
: Configure additional security settings.
Some features may not be available depending on the service provider or model.
Face recognition
You can set the device to unlock the screen by recognizing your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all of
your biometric data will be deleted.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Settings
113
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Security and privacy
→
Biometrics
→
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
4 Position your face inside the frame on the screen.
The camera will scan your face.
•
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
•
To enhance the face recognition, tap
Add alternative appearance to enhance
recognition
and add an alternate appearance.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Security and privacy
→
Biometrics
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognized, you can unlock the screen without using any additional
screen lock method. If your face is not recognized, use the preset screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Security and privacy
→
Biometrics
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Settings
114
Secure Folder
Secure Folder protects your private content and apps, such as pictures and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will cause
Secure Folder to be automatically locked and inaccessible. Before saving data in Secure
Folder, make sure to back up a copy of the data in another secure location.
Setting up Secure Folder
1 Launch the
Settings
app and tap
Security and privacy
→
Secure Folder
.
2 Follow the on-screen instructions to complete the setup.
When a pop-up window asking whether you want to reset the Secure Folder lock type
with your Samsung account appears, tap
Activate
. If you have forgotten the lock type, you
can reset it using your Samsung account. If you do not activate this feature, you cannot
reset the lock type when you have forgotten it.
When the setup is complete, the Secure Folder screen will appear and the Secure Folder
app icon (
) will be added to the Apps screen.
•
When you launch the
Secure Folder
app, you must unlock the app using your preset
lock method.
•
To change the name or icon of Secure Folder, tap
→
Customize
.
Setting an auto lock condition for Secure Folder
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock and exit
.
Settings
115
Moving content to Secure Folder
Move content, such as pictures and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
→
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder. To
copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap .
2 Tick one or more apps installed on the device and tap
Add
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Settings
116
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1 Launch the
Secure Folder
app and tap
→
Settings
→
Manage accounts
→
Add
account
.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Add Secure Folder to
Apps screen
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap
(
Secure Folder
)
to deactivate the feature. If you cannot find
(
Secure Folder
) on the quick panel, tap
and drag the button over to add it.
If you want to show the Secure Folder again, launch the
Settings
app, tap
Security and
privacy
→
Secure Folder
, and then tap the
Add Secure Folder to Apps screen
switch to
activate it.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, open the
My Files
app and tap
Internal storage
→
Download
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
117
Secure Wi-Fi
Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using
Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks
safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes
or airports, Secure Wi-Fi is automatically activated so that no one can hack your login
information or monitor your activity in apps and websites.
On the Settings screen, tap
Security and privacy
→
Secure Wi-Fi
and follow the on-screen
instructions to complete the setup.
When Secure Wi-Fi is activated, the
icon will appear on the status bar.
•
Using this feature may result in a slower Wi-Fi network speed.
•
This feature may not be available depending on the Wi-Fi network, service provider,
or model.
Selecting apps to protect using Secure Wi-Fi
Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your
password or your activity in apps, from being accessed by others.
On the Settings screen, tap
Security and privacy
→
Secure Wi-Fi
→
→
Settings
→
Protected apps
and tap the switches next to the apps you want to protect using Secure Wi-Fi.
Some apps may not support this feature.
Purchasing protection plan
You are provided with a free protection plan for Wi-Fi networks every month. You can also
purchase paid protection plans and have unlimited bandwidth protection for a limited time.
1 On the Settings screen, tap
Security and privacy
→
Secure Wi-Fi
.
2 Tap
Protection plan
→
Upgrade
and select the plan you want.
For certain protection plans, you can transfer the protection plan to another device
signed in to your Samsung account.
3 Follow the on-screen instructions to complete the purchase.
Settings
118
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
•
App permissions
: View the list of apps that have permission to access the device’s
location and edit the permission settings.
•
Location services
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated. You can
also view the location services your device is using.
•
Recent access
: View which apps request your current location information.
Safety and emergency
Manage your medical information and emergency contacts. You can also change settings for
emergency features, such as wireless emergency alerts.
On the Settings screen, tap
Safety and emergency
.
•
Medical info
: Enter your medical information.
•
Emergency contacts
: Enter your emergency contacts.
•
Emergency SOS
: Set the device to make an emergency call to the preset number when
you press the Side key five times.
•
Emergency sharing
: Set the device to send information, such as your location or your
device’s lower battery notifications, to your emergency contacts for a certain period of
time.
•
Emergency Location Service
: Activate the Emergency Location Service (ELS) feature.
•
Wireless emergency alerts
: Change the settings for wireless emergency alerts.
Some features may not be available depending on the model.
Settings
119
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Manage accounts
: Add your Samsung and Google accounts, or other accounts, to sync
with.
•
Users
: Set up additional user accounts for other users to use the device with personalized
settings, such as email accounts, wallpaper preferences, and more. Refer to
Users for
more information.
This feature may not be available depending on the region or service provider.
•
Samsung Cloud
: Back up your data and settings, and restore the previous device’s
data and settings even when you do not have it. Refer to
Samsung Cloud for more
information.
•
Google Drive
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information. You must sign in to your Google
account to back up data.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Settings
120
Users
Set up additional user accounts for other users to use the device with personalized settings,
such as email accounts, wallpaper preferences, and more.
This feature may not be available depending on the region or service provider.
Following types of user accounts are available:
•
Administrator
: The administrator account is created only when setting up the device for
the first time, and cannot be created more than one. This account has full control of the
device including user account management. You can add or delete user accounts only
when using this account.
•
Guest
: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
New user
: This account allows users to access their own apps and content, and customize
the device settings that affect all accounts.
•
New profile
: A restricted account can only access the apps and content allowed by the
administrator account, and cannot use the services that require logging in. (Wi-Fi models)
Adding users
1 On the Settings screen, tap
Accounts and backup
→
Users
.
2 Tap
Add user
/
Add user or profile
and follow the on-screen instructions to set up a user
account.
Adding restricted profiles (Wi-Fi models)
1 On the Settings screen, tap
Accounts and backup
→
Users
.
2 Tap
Add user or profile
→
Restricted profile
and follow the on-screen instructions to set
up a user account.
Settings
121
Switching users
Tap the user account icon at the top of the locked screen and select an account to switch to.
Locked screen
Managing users
When using the administrator account, you can delete accounts or change account settings.
On the Settings screen, tap
Accounts and backup
→
Users
.
To delete a user account, tap the user account you want to delete and tap
Delete user
.
To change account settings, tap user account and change the settings.
Samsung Cloud
Back up your device’s data to Samsung Cloud and restore it later.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
and tap
Back up data
under
Samsung
Cloud
.
2 Tap the switches next to the items you want to back up and tap
Back up now
.
Settings
122
3 Tap
Done
.
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
and tap
Back up data
under
Samsung
Cloud
.
•
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
→
Restore data
, and then select a device you
want.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1 On the Settings screen, tap
Accounts and backup
.
2 Tap
Restore data
and select a device you want.
3 Tick items you want to restore and tap
Restore
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
•
Labs
: Use new features of the device.
•
S Pen
: Change the settings for using the S Pen. Refer to S Pen for more information.
•
Side key
: Select an app or feature to launch using the Side key. Refer to Setting the Side
key
for more information.
Settings
123
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
•
Screenshots and screen recorder
: Change the settings for screenshots and screen
recorder.
•
Show contacts when sharing content
: Set the device to display the people you
contacted on the sharing options panel to allow you to share content directly.
•
Daily Board
: Set the device to show a slideshow with selected features while charging.
Refer to
Daily Board for more information.
•
Accessories
: Change the accessory settings.
•
Video call effects
: Set to use various effects such as changing the background during
video calls. Refer to
Video call effects for more information.
•
This feature is only available in some apps.
•
Some features may not be available depending on the model.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to
Dual Messenger for more information.
Some features may not be available depending on the service provider or model.
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Double tap to turn on screen
: Set the device to turn on the screen by double-tapping
anywhere on the screen while the screen is turned off.
•
Double tap to turn off screen
: Set the device to turn off the screen by double-tapping an
empty area on the Home screen or the locked screen.
•
Keep screen on while viewing
: Set the device to prevent the display from turning off
while you are looking at it.
Excessive shaking or an impact to the device may cause an unintended input for some
features using sensors.
Settings
124
Video call effects
You can use various features such as changing the background during video calls.
On the Settings screen, tap
Advanced features
→
Video call effects
and tap the switch to
activate it. The
icon will be added on the video calling app’s screen.
Using video call effects
On the video calling app’s screen, tap
.
•
Auto framing
: Activate or deactivate the auto framing feature. When you activate this
feature, the device changes the shooting angle and zoom automatically by recognizing
and tracking people during video calls.
•
Settings
: Select or add background colors or images to use during video calls.
•
Some features may not be available depending on the model.
•
Some features are available only when using the front camera.
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2 Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with
.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Settings
125
Uninstalling a second app
1 On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2 Tap the switch of the app you want to uninstall and tap
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Digital Wellbeing and parental controls
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap
Digital Wellbeing and parental controls
.
•
Screen time goal
: Set goals for how much you use your device a day.
•
App timers
: Limit the daily usage time for each app by setting a timer. When you reach
the limit, the app will be deactivated and you cannot use it.
•
Driving monitor
: Activate the driving monitor to monitor the amount of the time you
use your device while driving.
•
Parental controls
: Manage your children’s digital use.
Battery and device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimize the device with a tap of
your finger.
Settings
126
Optimizing your device
On the Settings screen, tap
Battery and device care
→
Optimize now
.
The quick optimization feature improves device performance through the following actions.
•
Closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Battery and device care
→
Battery
.
•
Power saving
: Activate power saving mode to extend the battery’s usage time.
•
Background usage limits
: Limit battery usage for apps that you do not use often.
•
More battery settings
: Configure advanced settings for the battery.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Storage
Check the status of the used and available storage.
On the Settings screen, tap
Battery and device care
→
Storage
. To delete files or uninstall
apps that you do not use anymore, select a category. Then, tap and hold, or select, an item
and tap
Delete
or
Uninstall
.
•
The actual available capacity of the internal storage is less than the specified capacity
because the operating system and default apps occupy part of the storage. The
available capacity may change when you update the device.
•
You can check the available capacity of the internal storage in the Specification
section for your device on the Samsung website.
Settings
127
Memory
On the Settings screen, tap
Battery and device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Device protection
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Battery and device care
→
Device protection
→
Scan tablet
.
Auto optimization
You can set the device to perform auto optimization when your device is not in use.
On the Settings screen, tap
Battery and device care
→
Auto optimization
and tap the
Restart when needed
switch to activate it.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Battery and device care
→
Software update
.
Diagnostics
Test your device using Samsung Members.
On the Settings screen, tap
Battery and device care
→
Diagnostics
. Select an item to test or
tap
Test all
to test all items.
Maintenance mode
Activate maintenance mode to protect your privacy while someone else is using your device,
such as when you send it for repairs.
On the Settings screen, tap
Battery and device care
→
Maintenance mode
→
Turn on
.
Settings
128
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language
: Select device languages. Refer to Adding device languages for more
information.
•
App languages
: Select the language you want to use for each app.
•
Text-to-speech
: Change the settings for text-to-speech features used when TalkBack is
activated, such as languages, speed, and more.
•
Voice input
: Download language packs to use the voice input feature offline.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Samsung Keyboard settings
: Change the settings for the Samsung keyboard.
•
Keyboard list and default
: Select a keyboard to use by default and change the keyboard
settings.
•
Physical keyboard
: Change the settings for an external keyboard.
•
Mouse and trackpad
: Change the settings for an external mouse or trackpad.
•
Passwords and autofill
: Select an autofill service to use.
•
Reset
: Reset your device’s settings or perform a factory data reset.
•
Contact us
: Ask questions or view frequently asked questions.
Settings
129
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Recommended for you
: Check the accessibility features you are currently using and see
other recommended features.
•
TalkBack
: Activate TalkBack, which provides voice feedback. To view help information to
learn how to use this feature, tap
Settings
→
Tutorial and help
.
•
Spoken assistance
: Use the voice assistant features.
•
Visibility enhancements
: Customize the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customize the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customize the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed apps
: View accessibility services installed on the device.
•
About Accessibility
: View the Accessibility information.
•
Contact us
: Ask questions or view frequently asked questions.
Settings
130
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
If emergency software updates are released for your device’s security and to block new
types of security threats, they will be installed automatically without your agreement.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit
security.samsungmobile.com.
The website supports only some languages.
About tablet
Access your device’s information.
On the Settings screen, tap
About tablet
.
To change your device’s name, tap
Edit
.
•
Status information
: View various device information, such as the SIM card status, IMEI
information, Wi-Fi MAC address, and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source license.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
Settings
131
Checking your device’s IMEI information
The International Mobile Equipment Identity (IMEI) is a unique number assigned to your
device. You can check whether your device was reported as stolen or lost prior to buying it
using the IMEI number.
To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s
Settings app.
This feature may not be supported by some devices.
132
Usage notices
Usage notices
133
Precautions for using the device
Please read this manual when using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
The device may require a connection to a Wi-Fi or mobile network when using some apps
or features.
•
Content (high quality content) that requires high CPU and memory usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature. (Mobile network enabled
models)
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice.
•
Modifying the device’s operating system or installing software from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
Usage notices
134
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
Settings
app and tap
About tablet
→
Status information
. If your
device does not have an FCC ID, it means that the device has not been authorized for sale
in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal
use.
•
The use of mobile devices on airplanes or ships may be subject to federal and local
guidelines and restrictions. Check with the appropriate authorities and always follow
crew instructions regarding when and how you may use your device.
•
Your device contains magnets. Keep it away from credit cards, implanted medical devices,
and other devices that may be affected by magnets. In the case of medical devices,
keep your device more than 15 cm apart. Stop using your device if you suspect any
interference with your medical device and consult your physician or your medical device
manufacturer.
•
If your device supports the wireless power sharing function, this equipment should be
operated at least 20 cm away from your body.
•
If wireless charging is supported, the wireless charger must comply with FCC Radiation
exposure limits set forth for uncontrolled environments. This device and its antenna must
not be located or operated in conjunction with any other antenna or transmitter. This
equipment should be installed and operated at least 20 cm from the radiator and your
body.
Usage notices
135
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Notes on package contents and accessories
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary depending on
the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with
other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they
are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the
performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing
companies. For more information about available accessories, refer to the Samsung
website.
Usage notices
136
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charging speed may decrease or the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
Refer to the following examples of situations in which the device may overheat.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Usage notices
137
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Center.
Usage notices
138
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
139
Appendix
Appendix
140
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions. Some
situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while using
your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
141
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Center.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Center.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialing.
•
Ensure that you have not set call barring for the incoming phone number.
Appendix
142
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Center and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
143
Error messages appear when launching the camera
Your device must have sufficient available storage and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some storage by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Center.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some storage by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit the Samsung website.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
144
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Center.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
→
Quick panel layout
→
Brightness control
→
Show
always
.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Appendix
145
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Appendix
146
About Hearing Aid Compatibility (HAC)
The following explanation about HAC is only for the models that have been certified by
the FCC in terms of HAC requirements.
HAC for Newer Technologies
This device has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this device that have not been tested yet for use with hearing aids. It is important to try the
different features of this device thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this device for information on hearing
aid compatibility. If you have questions about return or exchange policies, consult your
service provider or device retailer.
FCC Hearing Aid Compatibility (HAC) regulations for wireless devices
M3 + M2 = M5
T3 + T2 = 5
The FCC established requirements for devices to be compatible with hearing aids and other
hearing devices. For more information, visit
https://www.fcc.gov/consumers/guides/
hearing-aid-compatibility-wireline-and-wireless-telephones
Copyright
Copyright © 2022 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Direct
™
, Wi-Fi CERTIFIED
™
, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.
