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Check the information below for troubleshooting steps, it will save you time to resolve
issues that may happen with the unit.
The list includes most of the common cases, but not the results of defective unit, crafts
or materials in the unit.
lf all troubleshooting steps have been exhausted and the issue is still occurring, please
feel free to reach out to Waykar Customer Seryice to get further assistance.
Water tank is not placed in a
proper position
Pull out the water tank and put it
back properly in the machine and
make sure the tank is empty.
Room temperature is too high or
too low: above 95℉ or below 41℉.
This product does not apply to
over hot or cold environment, the
machine will automatically enter
the protection mode in this
condition.
Room temperature is between
41℉(5℃) and 68℉ (20℃)
The machine will automatically
defrost when running under lower
ambient temperature, which is a
normal phenomenon. It will restart
dehumification again until the
defrosting process finished.
Is the ambient humidity lower or
reaching the preset humidity
level? (When the room humidity
has reached or lower than the
preset level, the dehumidifier
will enter the Standby Mode)
Please set the humidity by 5%RH
lower than the room humidity or
set the humidity to 30%RH.
This is to prevent the frequent
start of the machine. Does the
machine stop working just now?
COMMON FAULTS &
SOLUTIONS
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