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200970 - 3650W DUAL FUEL PORTABLE GENERATOR
TROUBLESHOOTING
30
TROUBLESHOOTING
Problem Cause Solution
Engine will not start.
No fuel. Add fuel.
Faulty spark plug. Clean and adjust spark plug or replace.
Low oil level.
Fill crankcase to the proper level.
Place generator on a flat, level surface.
Spark plug wire loose. Attach wire to spark plug.
Fuel select dial OFF. Press fuel select dial ON.
Old fuel or water in fuel. Drain fuel and replace with fresh fuel.
Flooded with fuel. Let unit stand for 10 mins.
CO Shield
®
module has been removed or
tampered with.
Re-install module or contact technical support.
Engine starts but runs roughly.
Choke lever in the wrong position.
Move choke lever until it stops under RUN position
or push in completely.
Dirty air filter. Clean or replace air filter.
Clogged spark arrestor. Clean spark arrestor.
Engine shuts down during operation.
Out of fuel. Fill fuel tank.
Low oil level.
Fill crankcase to the proper level. Place generator
on a flat, level surface.
If equipped, CO Shield
®
shutoff due to
accumulating carbon monoxide if the red
LED light blinks on the panel.
Move generator to an open, outdoor area. Point
exhaust away from people and buildings. Move
to fresh air and get medical help if sick, dizzy, or
weak.
If equipped, CO Shield
®
shutoff due
system fault if the yellow LED light blinks
on the panel.
Start to confirm yellow LED light blinks when/if
generator shuts off. If CO Shield
®
continues sense
the fault and shuts off, contact technical support.
Clogged spark arrestor. Clean spark arrestor.
Engine starts and shuts off right away.
If equipped, CO Shield
®
shutoff due to
accumulating carbon monoxide if the red
LED light blinks on the panel.
Move generator to an open, outdoor area. Point
exhaust away from people and buildings. Move
to fresh air and get medical help if sick, dizzy, or
weak.
If equipped, CO Shield
®
shutoff due
system fault if the yellow LED light blinks
on the panel.
Start to confirm yellow LED light blinks when/if
generator shuts off. If CO Shield
®
continues sense
the fault and shuts off, contact technical support.
Both CO Shield
®
LEDs not blinking 10
times upon start up.
Starting the generator within 1 minute
after being manually shutoff, not a CO
shutoff event.
Wait 1 minute before trying to restart the
generator. The LEDs should then blink ten (10)
times.
Generator cannot supply enough power
or overheating.
Generator is overloaded.
Review load and adjust. See “Connecting
Electrical Loads.”
Dirty air filter. Clean or replace air filter.
Choke lever in wrong position.
Move choke lever until it stops under RUN position
or push in completely.
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