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20
Pilot won’t light. No gas supply.
Blocked pilot injector.
Ensure gas isolation valve is turned ‘On’,
and bottles are not empty.
Call service provider.
Pilot goes out when gas control knob
released.
Releasing knob before thermocouple has
heated.
Pilot flame too small.
- Gas pressure too low.
- Partially blocked pilot injector.
Thermocouple faulty.
Hold knob in for at least 20 seconds
following ignition of pilot.
Call service provider.
Call service provider.
Main burner will not light. Incorrect supply pressure.
Faulty gas control.
Call service provider.
Call service provider.
NOTE: Components having adjustments protected (e.g. paint sealed) by the manufacturer, are only
to be adjusted by an authorised service agent. They are not to be adjusted by an
unauthorised service person.
This section provides an easy reference guide to the more common problems that may occur during
operation of your equipment. The fault finding guide in this section is intended to help you correct, or at
least accurately diagnose problems with your equipment.
Although this section covers the most common problems reported, you may encounter a problem not
covered in this section. In such instances, please contact your local authorised service agent who will
make every effort to help you identify and resolve the problem. Please note that the service agent will
require the following information:-
Model Trade Name and Serial Number of Appliance. (both can be found on Technical Data
Plate located on appliance. (Refer to ‘Dimensions’ section).
For Refrigeration Cabinet Fault Finding details, refer to Refrigeration Cabinet Installation and
Operation Manual supplied with appliance.
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