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8. Maintenance and Troubleshooting
– 11 –
EN
Important: Read all the Health and Safety information in this manual before attempting to maintain this product. All
maintenance should be carried out ONLY by authorised and suitably qualied personnel.
WARNING!
ALWAYS ensure that the heater is switched o, disconnected from the power supply and has fully
cooled before attempting to maintain this product.
8.1 General Maintenance and Storage
• Keep the heater clean and dry.
− Clean the heater body using a dry cloth ONLY.
− Clean the heater grilles using a dry cloth or brush, ensuring that all dust and debris is collected and removed
from the heater.
• Any maintenance to the plug and power cable MUST be carried out by suitably qualied personnel.
• Any repairs to the heater must be carried out by suitably qualied personnel.
• The heater should be inspected at least once a year by suitably qualied personnel.
• Store the heater in its original bag and box, in a clean and dry location, out of reach of children.
8.2 Troubleshooting
Problem Possible cause Remedy
The heater does not
operate when
switched on.
The power supply is not
active.
Ensure that the power supply to which the heater is connected is
switched on.
The plug or cable
connection is loose or
damaged.
Remove the plug from the power supply and check it for damage
or loose parts.
The heating element
is glowing.
The input voltage is
incorrect.
Disconnect the heater IMMEDIATELY and allow it to cool before
reconnecting to a power supply matching the rating plate on the
product.
The input grille is
blocked.
Disconnect the heater and check that the input grille is not
obstructed by external objects. Allow the heater to cool, then
clean the grille with a brush or dry cloth.
The heater does not
emit any heat.
The ambient temperature
is too high.
Increase the thermostat control setting or move the heater to a
cooler environment.
The thermostat is
damaged.
Check that the power LED illuminates when the thermostat control
dial is turned to its maximum position. Contact Draper Tools to
discuss repair and replacement options.
The thermal cut-out has
been activated.
Switch o the heater, disconnect it from the power supply and
allow it to cool for at least ten minutes. Check for and clear any
blockages and obstructions. Reconnect the power and switch on
the heater.
The heater emits an
unusual noise.
The fan is obstructed. Switch o the heater, disconnect the power supply and allow it to
cool. Look through the inlet grille to check for any obstructions.
Clean both grilles thoroughly. Contact Draper Tools for support.
The heater is not level. Ensure that the heater is positioned on a at and level surface.
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