DO NOT RETURN YOUR GRILL TO THE STORE
Before visiting your local retailer, call our customer service department at 1-866-994-6390
from 9:00 am to 5:00 pm Eastern Time, Monday through Friday
or email us consumercar[email protected].
Model NO: CPG-465
PELLET GRILL & SMOKER
Customer Service Hotline
1-866-994-6390
OWNER’S MANUAL
ASSEMBLY AND
OPERATING INSTRUCTIONS
WARNING
PLEASE READ THIS ENTIRE MANUAL
BEFORE INSTALLATION AND USE
OF THIS PELLET FUEL-BURNING
APPLIANCE.
FAILURE TO FOLLOW THESE
INSTRUCTIONS COULD RESULT IN
PROPERTY DAMAGE, BODILY INJURY
OR EVEN DEATH.
CONTACT LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS
AND INSTALLATION INSPECTION
REQUIREMENTS IN YOUR AREA.
NOTICE TO INSTALLER: LEAVE
THESE INSTRUCTIONS WITH
THE GRILL OWNER FOR FUTURE
REFERENCE.
SAVE THIS MANUAL FOR FUTURE
REFERENCE.
IMPORTANT: ALL INSTRUCTIONS AND SAFEGUARDS ON THIS SECTION MUST BE
FOLLOWED TO PREVENT DAMAGE AND/OR INJURY.
IMPORTANT SAFETY INFORMATION
WARNING: For outdoor use only. Do not use near or inside a building, garage or any other
enclosed area.
WARNING: A MAJOR CAUSE OF FIRES IS FAILURE TO MAINTAIN REQUIRED
CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST
IMPORTANCE THAT THIS PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH
THESE INSTRUCTIONS. Keep all combustible materials at least 60 inches (152.4 cm) away
from the grill at all times. This includes combustible overhangs, and combustible flooring like a
wooden deck.
WARNING: This product is an electrical device utilizing hazardous voltage levels and must
be operated away from water. If water contacts the power cord or sensitive electronics serious
damage to the product or electrocution risk may occur. Do not operate this product in rain or
wet conditions. Do not allow this product to come in contact with water. Set this product up
more than 10’ from any large body of water (swimming pool, lake, pond, etc).
WARNING: Carbon monoxide is a colorless, odorless gas produced by burning common
cooking fuels like wood, charcoal, and propane. Follow these guidelines to prevent this
colorless, odorless gas from poisoning you, your family, or others:
• Know the symptoms of carbon monoxide poisoning; headache, dizziness, weakness,
nausea, vomiting, sleepiness and confusion. Carbon monoxide reduces the blood’s ability
to carry oxygen. Low blood oxygen levels can result in loss of consciousness and death.
• See a doctor if you or others develop cold or flu-like symptoms while cooking or in the
vicinity of this appliance. Carbon monoxide poisoning, which can easily be mistaken for a
cold or flu, is often detected too late.
• Alcohol consumption and drug use increase the effects of carbon monoxide poisoning.
• Carbon monoxide is especially toxic to mother and child during pregnancy, infants, the
elderly, grills and people with blood or circulatory system problems, such as anemia or
heart disease.
DANGER: NOT for use in or on boats or recreational vehicles.
DANGER: Do not store or use flammable liquids near the grill.
DANGER: Only use this product with a GFI protected 3 prong outlet.
Warnings and Usage
SAFETY INFORMATION
2
WARNING: This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capsbilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Cover …………….…………......………………………….………...….………….………….….…………………..……..1
Safety Information……….….............……………………...………...….………….….………….……………..……..2
Table of Contents……...........…….……………………..….………...….………….………………..……….…….…..3
Exploded View…….................………….…………………….…………………….......................……….………....5
Parts List….………........................……..…..….……...…..............……………....………………...........................6
Assembly Preparation and Instructions…......................…………………...……………………….….….….....…..8
Operating the Grill…..............................................................................….....……..…………………….…........24
Cooking.......…………….…………………..........………………….…......…...….….……………………...…...28
Care and Maintenance...............….........................……….………………......…………….……...….….…...…..30
Trouble Shooting.....……................…….……………………………………..........….…………………..…....…...32
Warranty and Replacement Parts…..........……….....……….…………………….....…………..………….……...34
TABLE OF CONTENTS
3
GENERAL WARNINGS
-----------------------------------------------------------------------------------
• DO NOT use on wood decks. Set up this grill on a hard, non-combustible smooth level surface.
• In case of fire, turn the control “OFF” and allow the fire to burn out on its own. Do not unplug the grill or
use water to try to extinguish the fire. If you feel the fire is beyond your control call the fire department.
• Keep a fire extinguisher on hand acceptable for use with electric products. Refer to your local authority
to determine proper size and type.
• Creosote – Formation and need for removal. When wood pellets are burned slowly, they produce tar
and other organic vapors that combine with expelled moisture to form creosote. The creosote vapors
condense on relatively cooler surfaces like the exhaust vents and the glass. As a result, creosote
residue accumulates on these surfaces. When ignited, this creosote makes an extremely hot fire. To
prevent this do a deep clean on the internal components of the grill at least twice a year. See Care and
Maintenance Section on Page 28.
• Keep appliance clean. When grease or creosote has accumulated, it should be cleaned to reduce risk
of fire. See Care and Maintenance section.
• The surfaces of the grill will get very hot during regular use and can be a burn hazard. Do not leave
unattended when children are present and keep away from combustible materials.
• To avoid accidental burns wear heat resistant mitts, use long handled tools, handles, and knobs when
operating the grill.
• To protect against electric shock, do not immerse cord, plugs, or heating element in water or any other
liquids.
• Do not place power cord where it may come in contact with hot surfaces or pose a tripping hazard.
• Unplug this grill from the power source when not in use and before cleaning. Allow appliance to cool
down before attempting to clean or service.
• Do not operate any appliance with a damaged power cord or plug, or after the appliance has
malfunctioned or been damaged in any manner.
• NEVER add cooking pellets to a hot fire pot by hand. You could be seriously burned. If the hopper
runs out of pellets or your fire goes out while cooking, let the grill completely cool and follow the Initial
Lighting Instructions.
• Use only cooking grade wood pellets. NEVER use heating grade wood pellets as they are not safe for
cooking.
• NEVER use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to
start or “freshen up” a fire in this appliance. Keep all such liquids well away from the appliance when in
use.
• Outdoor extension cords must be used with outdoor use products and are marked with suffix “W” and
with the statement “Suitable for Use with Outdoor Appliances.”
• Use only with a properly grounded GFI (Ground Fault Interrupter) household circuit.
• Do not attempt to move this appliance while it is in use.
• After a period of storage, inspect the grill for abrasion, wear, cuts, or damage to the temperature
controller and power cord.
• Before covering your grill make sure that the grill has cooled completely.
• Do not operate this grill while under the influence of drugs, alcohol, or while fatigued.
• Do not use this grill unless it is completely assembled, and all parts are securely fastened and
tightened.
SAFETY INFORMATION
4
EXPLODED VIEW
5
PARTPART DESCRIPTIONDESCRIPTION
Hopper Lid
Hopper Back
Panel
Hopper Left
Side Panel
Hopper Right
Side Panel
QTY
QTY
COMPONENTS
6
(x1)
(x1)
(x1)
(x1)
(x1)
(x1)
(x1)
(x2)
(x1)
(x1)
(x1)
(x4)
(x1)
(x1)
(x2)
11
10
9
12
13
14
(x2)
15
16
(x3)
(x1)
(x1)
(x1)
28
27
26
29
30
22
23
24
25
(x1)
(x1)
(x1)
(x1)
(x1)
(x2)
(x1)
(x1)
(x2)
(x2)
1
2
3
4
5
17
18
19
20
21
6
7
8
-----------------------------------------------------------------------------------
Stationary
Support Leg
Side Shelf
Bracket (left)
Support Leg
Upper Cooking
Grate Support
Bracket
Cooking Grate
Hopper Grate
Upper
Cooking Grate
Pellet Release
Main Barrel
Cord Wrap
Lid Handle
Bezel
Handle
Lid Handle
Insulator
Washer
Hopper Body
Lid Handle
Hopper
Housing
Gasket
Side Table
Fire Pot
Tool Hooks
Leg Bracket
Bottle Opener
Wire Cover
Drip Shield
Bracket
Hopper Front
Panel
Drip Shield
Sear Shutter
PARTPART DESCRIPTIONDESCRIPTION
QTY
QTY
COMPONENTS
7
(x1)
(x1)
(x1)
31
32
(x1)
33
35
(x1)
36
(x2)
34
-----------------------------------------------------------------------------------
Side Shelf
Bracket (right)
Wheels
Grease Bucket Bottom Shelf
Pellet Release
Screw
Paper Towel
Holder
HARDWARE
-----------------------------------------------------------------------------------
PARTPART DESCRIPTIONDESCRIPTION
QTY
QTY
(x40)
(x36)
(x2)
(x40)
(x4)
(x3)
(x23)
A
B
C
D
F
(x2)
E
G
H
Phillips Head
Screw 1/4” x
5/8”
Flat Washer
1/4”
Lock Washer
1/4”
Nut
Wheel
Washer
Phillips Head
Screw 5/32” x
1/2”
Lock Nut
5/32”
Phillips Head
Screw 1/4” x
3/4”
Assembly Tip: To avoid scratching grill and to protect floor/patio surfaces, reuse cardboard packaging and lay
parts on top of while assembling.
STEP 1 - ATTACHING LEG BRACKETS
-----------------------------------------------------------------------------------
ASSEMBLY INSTRUCTIONS
Some parts may contain sharp edges. Wear protective gloves during assembly and set up. Read and follow
all safety statements, warnings, assembly instructions and use and care instructions before attempting to
assemble and use.
Before you Begin: Unpack all the components and verify that everything is present before beginning assembly.
Several components are packed inside the cooking chamber, it is important to remove these as well.
If any part is missing or damaged, DO NOT attempt to assemble the product.
Estimated assembly time: 1 hour.
NOTE: During assembly two people will be required to lift the Main Body (23) onto the cart.
Tools required for assembly: Wrench, Phillips Head Screwdriver and Gloves (NO TOOLS ARE INCLUDED).
ASSEMBLY PREPARATION
8
A
B
C
x 16
x 16
x 16
• Place the cardboard on the floor to prevent scratching the unit. Lay the main barrel on its back, on the
cardboard. Attach the Leg Brackets (14) to the Main Barrel (22) using x4 Screws (A), Locking Washers
(C), and Washers (B), through the four threaded holes as shown. Repeat installation for each Leg Bracket.
NOTE: Fasten screws of the support legs only half-way to allow easier installation of the bottom shelf in the
next step.
NO TOOLS ARE
INCLUDED
A
B
C
x 4
x 4
x 4
STEP 3
-----------------------------------------------------------------------------------
• Attach the Bottom Shelf (35) to the legs using four
sets of Screw (A), Lock Washer (C), and Washer (B),
as shown. If the screw holes do not line up, the legs
may have been attached incorrectly in Step 2.
• Insert Stationary Support Legs (15) and Support Legs
(16) into the previously installed leg brackets. Note
the orientation of each part in the picture. Secure the
legs with two sets of Screw (A), Lock Washer (C), and
Washer (B) for each leg.
ASSEMBLY INSTRUCTIONS
STEP 2 - ATTACHING WHEELS TO SUPPORT LEGS
-----------------------------------------------------------------------------------
9
A
B
x 8
x 8
C
x 8
STEP 5
-----------------------------------------------------------------------------------
STEP 4
-----------------------------------------------------------------------------------
• Attach the Wheel (34) to the Leg (16)
by inserting the Wheel through the
Wheel Pin. Place the Wheel Washer
(E) on the opposite side and secure
it with the Nut (D), as shown in the
picture.
• Repeat installation for the other
Wheel (34) and Support Leg (16).
• Ensure all screws from the previous steps are tight, then
turn the grill over to stand on the wheels.
NOTE: It is recommended to perform this step with two
people.
ASSEMBLY INSTRUCTIONS
10
E
D
x2
x2
STEP 6
-----------------------------------------------------------------------------------
• Open the lid to attached the Upper Cooking Grate
Support Brackets (6) on the inside of the grill body using
2 Screws (F) per side.
ASSEMBLY INSTRUCTIONS
11
F
x4
• Remove the Temperature Probe cover by unscrewing the pre-installed Screws. Put in a safe place to be
reinstalled at a later step.
STEP 7
-----------------------------------------------------------------------------------
STEP 8
-----------------------------------------------------------------------------------
• Assemble the top section of the hopper as shown. Note the positions of Panels (2), (3), (4), and (5).
Secure the panels to each other using 8 Screws (F).
12
ASSEMBLY INSTRUCTIONS
F
x 4
STEP 9
-----------------------------------------------------------------------------------
• Insert the Hopper Grate (7) into the hopper ensuring
the four threaded holes line up with the holes on the
front and back of the hopper.
• Secure the upper hopper assembly to the Hopper
Body with four Screws (F) by threading them into the
Hopper Grate (7).
13
ASSEMBLY INSTRUCTIONS
F
x2
G
x 2
STEP 10
-----------------------------------------------------------------------------------
• Attach the Hopper Lid (1) to the hopper by
securing it with two Screws (F) and two Lock
Nuts (G).
STEP 11
-----------------------------------------------------------------------------------
• Unscrew the pre-installed screw located on the hot rod sleeve attached to the Fire Box (13).
• Insert the hot rod into the fire box until you see 1/4” of the hot rod extended inside the fire pot. See
detail view for what it should look like.
ASSEMBLY INSTRUCTIONS
14
STEP 13
-----------------------------------------------------------------------------------
STEP 12
-----------------------------------------------------------------------------------
• Attach the Fire Box (13) to
the hopper unit using four
Screws (F).
• With the hot rod in place,
re-install the screw
removed in Step 11 to
secure the hot rod.
F
x4
STEP 14
-----------------------------------------------------------------------------------
• Attach the Hopper Handle (10)
to the hopper using the two
pre-installed screws.
ASSEMBLY INSTRUCTIONS
15
STEP 15
-----------------------------------------------------------------------------------
• Slide the Pellet Release (8) into the slot
behind the hopper, then secure it with the
Pellet Release Screw (36).
ASSEMBLY INSTRUCTIONS
16
STEP 16
-----------------------------------------------------------------------------------
STEP 17
-----------------------------------------------------------------------------------
• Remove the two pre installed screws on the back
of the hopper and use them to attach the Cord
Wrap (9).
• Thread the Temperature sensor cable
through the hole on the Drip Shield
Bracket (18). This hole is labeled 1 on the
detail bubble. Ensure the orientation of
the bracket is correct where the two other
holes for screws are up against the side
wall of the Main Body.
• Route the temperature sensor cable
through to the outside of the main body
using the hole labeled 2 in the detail
bubble. Gently pull the cable all the
way out so most of it is outside the grill.
NOTE: the Drip Shield Bracket (18) will
be assembled at a later step, it is OK to
leave it hanging for now, make sure the
temperature sensor cable does not get
pinched in any of the following steps.
ASSEMBLY INSTRUCTIONS
17
STEP 18
-----------------------------------------------------------------------------------
STEP 19
-----------------------------------------------------------------------------------
• NOTE: It is recommend to perform
this step with two people.
• Partially insert the hopper into the
rectangular hole on the left side of the
grill body.
• Attach the temperature sensor
connector, then insert the hopper all
the way into the main body, ensuring
the wire is not pinched.
NOTE: After connecting the
temperature sensor cable feed all of
it into the hopper body as you push
the hopper closer on to the main
body. Ensure the cable is not pinched
between the hopper body and the
main body.
• Attach the hopper to the body using three
Screws (H) paired with Washers (B) and Lock
Washers (C). It is recommended to perform this
step with two people, one person to hold the
hopper up while the other person installs the
screws. Installing the top two screws first will
make things easier.
B
x3
C
x3
H
x3
ASSEMBLY INSTRUCTIONS
18
STEP 20
-----------------------------------------------------------------------------------
• Re-install the temperature probe cover
removed in Step 7.
STEP 21
-----------------------------------------------------------------------------------
• Attach the Drip Shield Bracket (18) to the inside of
the grill body using two sets of Screws (A), Locking
Washer (C), and Washer (B).
A
B
C
x 2
x 2
x 2
ASSEMBLY INSTRUCTIONS
19
STEP 22
-----------------------------------------------------------------------------------
STEP 23
-----------------------------------------------------------------------------------
• Install the Wire Guard (17) by first using
Screw (H), Lock washer (C) and Washer (B)
through hole 1 illustrated in the detail view.
• Fully secure the Wire Guard using Screw
(F) and Lock Nut (G) through hole 2. The
screw is inserted from the outside and the
nut secures it on the inside of the cook
chamber.
• Attach the three Tool Hooks (28) to the
Side Shelf (27).
B
C
F
x1
x1
x1
G
x 1
H
x 1
ASSEMBLY INSTRUCTIONS
20
STEP 25
-----------------------------------------------------------------------------------
• Attach Towel Holder (33) using two Screws (A).
• Attach the Bottle Opener (29) using the 2 stainless
steel screws that are packaged with it.
A
x 2
STEP 24
-----------------------------------------------------------------------------------
• Attach the Side Shelf Bracket Left (31)
and Side Shelf Bracket Right (30) to the
bottom of the Side Shelf using Screws
(A), Washers (B) and Lock Washers (C) as
shown in the image.
A
B
C
x 4
x 4
x 4
ASSEMBLY INSTRUCTIONS
21
STEP 26
-----------------------------------------------------------------------------------
STEP 27
-----------------------------------------------------------------------------------
• There are four sets of pre-installed screws
with washers on the side of the grill body.
Remove these and use them to attach the
side shelf to the Grill Body through the same
holes.
• Remove the pre installed screws from
the Handle (26).
• Attach the handle to the lid with the
screws coming out from the inside of the
lid going through first the Handle Bezel
(24) then the Insulating Washer (25) and
finally threading into the Handle (26).
STEP 28
-----------------------------------------------------------------------------------
• Insert the Drip Shield (19) into the main
body as shown. The slats of the Drip
Shield (20) should be directly above the
fire pot. Place the drip shield slots into two
tabs on the left side and rests on top of
the Grease Channel on the right side tilting
down towards it.
• Place the Sear Shutter (20) on top of the
slats.
STEP 29
-----------------------------------------------------------------------------------
• Place the Cooking Grates (21) into
the grill chamber as shown.
ASSEMBLY INSTRUCTIONS
22
ASSEMBLY INSTRUCTIONS
23
STEP 30
-----------------------------------------------------------------------------------
• Place the Upper Cooking Rack (22) on the upper ledge inside the grill chamber, it will have slots to lock
the rack in place.
• Hook the Grease Bucket (32) onto the Grease Channel.
OPERATING THE GRILL
24
-----------------------------------
WARNING
----------------------------------
Read and follow all warnings and instructions contained in the preceding sections of this manual.
-----------------------------------------------------------------------------------
Control Panel
-----------------------------------------------------------------------------------
• LCD Screen: Will display the current grill temperature
(ACTUAL) and meat probe temperature (MP1). See
Troubleshooting for more information on error codes.
• Flashing Screen: Indicates the unit was just
connected to AC power. Screen flashes three times,
then turns off.
• MP1: Indicates the meat probe temperature when
probe is connected.
• Actual: Indicates the current temperature of unit.
• Set: Indicates the desired temperature that has been
selected.
• noP: Indicates that no meat probe is connected.
• Motor: Indicates the auger motor is turning and
feeding pellets.
• Ignitor: Indicates the igniter is on. When first starting
your unit, the igniter runs continuously for the start-up
cycle.
• Fan: Indicates the fan is running. If the grill is in operation, the fan is on.
• Prime: Press and hold the Prime Button to activate an extra feed of pellets to the fire pot. This can
be used to add more fuel to the fire just before opening the barrel lid, resulting in a quicker heat
recovery time. It can also be used to add more fuel while smoking to increase the intensity of clean
smoke flavor. Overfeeding the fire pot may damage to grill barrel paint.
• F/C: The Temperature Switch Button is used to change the temperature readout on the LED
screen. Press the button to switch to Fahrenheit (°F) or to Celsius (°C), as preferred. Default is set to
Fahrenheit.
OPERATING THE GRILL
25
-----------------------------------
WARNING
----------------------------------
• DO NOT leave your grill unattended while in use.
• DO NOT move grill when in use. Lock wheels in place to stabilize grill.
• DO NOT use water to extinguish flare-ups.
• Ensure grill is on a stable, level surface and all four casters are in firm contact with the ground.
TURNING ON THE GRILL:
-----------------------------------------------------------------------------------
Note: It is recommended to wash the grill grates and smoking racks with warm soapy water before initial
lighting of the grill.
INITIAL LIGHTING INSTRUCTIONS:
-----------------------------------------------------------------------------------
• To be used on initial firing or anytime the grill runs out of pellets.
• Always allow the auger tube to fully load with pellets to ensure proper lighting of the grill.
Step 1: Open lid and remove cooking grates, sear shutter, and drip shield from inside the grill. Leave lid open.
Step 2: Plug power cord into a GFI (grounded) outdoor electrical outlet. Use only a Ground Fault Interrupter
(GFI) protected circuit with this outdoor cooking appliance. Never remove the grounding plug or use with an
adapter with 2 prongs. Only use extension cords with a 3 prong grounding plug, rated for the power of the
equipment, and approved for outdoor use with a W-A marking.
Step 3: Open the pellet hopper lid. Make sure the auger is free from debris and other objects. Turn the
temperature control knob to 200° F.
• Look inside the pellet hopper to verify the auger is slowly turning.
• Place your hand about 3” above the fire pot and make sure you can feel air blowing out from the fire pot.
• After a few minutes the air should be slightly warmer, this indicates the igniter is getting hot. Even when
functioning properly, the igniter does not glow. DO NOT TOUCH THE IGNITOR!
• Verify the digital display is not displaying any error codes. Note: Please see the troubleshooting section for
error code details.
• If all the above checks pass, press the power button to turn off the grill. The internal fan will stay on for 10
minutes after the grill is turned off. This is normal.
• If any of the above checks fail, consult our Troubleshooting section.
Step 4: Fill the pellet hopper with cooking pellets.
WARNING: Never use heating fuel pellets as they are not safe for cooking.
Step 5: Turn the grill back on.
NOTE: During the initial loading of the auger tube, it will take several minutes for the pellets to move
from the pellet hopper to the fire pot. You can speed this process up by holding the Prime button.
Step 6: When the pellets start falling into the fire pot, turn off the grill.
Step 7: Replace the drip shield, sear shutter, and cooking grates in the cooking chamber.
Step 8: Keeping the lid open, turn the control knob to a desired temperature. After a few minutes you should
smell and see smoke. Initial start up will always be very smoky but it will reduce when the fire is fully lit.
NOTE:Tthe igniter turns off after 10 minutes to preserve the life of the component and to save
electricity
Step 9: After the fire has started close the lid to allow the chamber to pre heat. If this is your first time starting
this grill refer to the next section “BREAKING IN YOUR GRILL.
OPERATING THE GRILL
26
BREAKING IN YOUR GRILL:
-----------------------------------------------------------------------------------
Many surfaces of your Pellet Grill have been coated in a thin layer of oil to protect it during shipping. After you
have started a fire in the fire pot and before cooking food for the first time allow the grill to run at the highest
temperature setting for 30 minutes with the lid closed to ensure it is properly seasoned. Then turn the control
knob to off and allow the grill to go through its shut down cycle. The fan will continue to run for a time before
powering off, this is an essential safety step to blow out the fire.
SUBSEQUENT LIGHTING INSTRUCTIONS:
-----------------------------------------------------------------------------------
Step 1: Empty the contents of the fire pot. For best results, use an ash vacuum. When done replace all internal
components including the cooking grates.
Step 2: Open pellet hopper lid and check the pellet level. Add more pellets if necessary.
WARNING: NEVER add cooking pellets to a hot fire pot by hand. You could be seriously burned.
If the hopper runs out of pellets or your fire goes out while cooking, let the grill completely cool and
follow the Initial Lighting Instructions.
Step 3: Open the lid and plug the grill into a GFI outlet. Turn the control knob to the desired temperature and
wait for the fire to start, this should take about 10 minutes.
Step 4: After the fire is started in the fire pot close the lid. For best results, preheat the grill for 15 to 20
minutes with the doors closed before placing food in the grill.
GRILL DOES NOT LIGHT OR FIRE IN POT EXTINGUISHES WHILE COOKING:
-----------------------------------------------------------------------------------
Step 1: Turn off the grill and wait for it to complete its shut down processes, then unplug. Open cooking
chamber doors and remove all food, cooking grates, sear shutter, and drip shield.
WARNING: Always use oven mitts/gloves to protect your hands. Metal parts become hot during
use. Use extreme caution when handling cooking grates, grease tray and baffle.
Step 2: Clean ash and pellets from the Fire Pot. Using an ash vacuum will make this easier.
Step 3: Restart the grill and check the fan, ignitor, and auger to ensure they are operational. You should feel
wind just above the fire pot, the igniter will warm the air above the fire pot after a few minutes and pellets
should be falling into the fire pot from the auger tube. If any of these things do not happen please refer to our
troubleshooting section.
Step 4: Wearing oven mitts/gloves, replace all the components removed in Step 1.
Step 5: Preheat the grill for 10 to 15 minutes with lid closed before placing food back in the grill.
If this procedure is not successful, see Troubleshooting section in your owner’s manual.
OPERATING THE GRILL
27
MANUAL START-UP PROCEDURE: (To be used if ignitor is not working properly):
-----------------------------------------------------------------------------------
Step 1: Ensure the grill is off. Plug the power cord into a grounded power source.
Step 2: Check fire pot to ensure there is no obstruction for proper ignition. Fill pellet hopper with cooking
grade pellets.
Step 3: Open the lid and remove all internal components to get a view of the fire pot. Turn the control knob to
the desired temperature and wait until pellets begin falling into the fire pot.
Step 4: Place a small handful of pellets into the fire pot. Squirt a gelled fire starter, or other appropriate pellet
starter, over the top of the pellets. A small amount of solid fuel fire starter, such as those composed of sawdust
and wax, or wood shavings, is also recommended. Add another small handful of pellets in the fire pot.
NOTE: Do not use gasoline, lighter fluid, kerosene, or petrol for lighting a fire in your grill.
Step 5: Light the contents of the fire pot using a long match or a long lighter. Allow the starter to burn 3 to 5
minutes. Do not attempt to add more starter into the fire pot as this can cause injury.
Step 6: Quickly and carefully replace all components removed in Step 3. Continue on from Step 2 of the
“Subsequent Lighting Instructions”.
TURNING OFF THE GRILL:
-----------------------------------------------------------------------------------
Step 1: Turn the temperature dial to “OFF”. An auto cool down feature will keep the fan running for 10
minutes. If you don’t allow the grill to run the cool down feature a fire may travel up the auger tube and ignite
your pellet hopper.
Step 2: After the auto cool down is complete the fan should power off automatically, you may now unplug the
power cord from the GFI outlet.
WARNING: Do not unplug the grill while the fan is still working on the shut down cycle, the grill
will automatically shut off when the cycle is done. Interruption of the shut down cycle could result
in a fire in the hopper chamber.
OPERATING TIPS:
-----------------------------------------------------------------------------------
• NEVER move your Pellet Grill while it is hot. If you are transporting your grill in a vehicle
after cooking on it, make sure the fire is completely out and the grill is cold before placing it in
any vehicle.
• NEVER put water into the fire pot. It will jam the auger and can damage the ignitor.
• The Pellet Grill is designed to operate with the lid closed.
• The temperature readout is an approximate and can be affected by the following factors: outside ambient
temperature, the amount and direction of wind, the quality of pellet fuel being used, the lid being opened,
and the quantity of food.
• When selecting a temperature setting, the auger will feed pellets for several minutes. This will momentarily
raise the temperature, but the temperature will decrease and stabilize after 10-15 minutes.
• The auger will not run 100% of the time, it cycles on and off depending on the temperature setting.
• Pellets can hang up in the pellet hopper after cooking for a long period of time. It’s important to monitor the
pellet level and mix the pellets by hand to ensure they flow into the auger.
28
COOKING
PREHEATING THE GRILL:
-----------------------------------------------------------------------------------
Prior to use, it is recommended that you preheat your grill. This ensures that the cooking grates are at the
desired temperatures to sear the food sugars when cooking. Preheat the grill for 15 to 20 minutes or until it
reaches the desired temperature before adding food. Close the lid during the preheat period.
SMOKING:
-----------------------------------------------------------------------------------
To smoke food on your Cuisinart Pellet Grill:
Step 1: Set the grill to “SMOKE” or a low temperature like 225° F. Higher temperatures will produce less
smoke so try to keep it below 300° F.
Step 2: Allow the grill to preheat and ensure sear shutter is closed.
Step 3: When the grill temperature has stabilized, about 20 minutes, place the food to be smoked on one of
the two smoking racks.
Step 4: Use a food probe to monitor the internal temperatures of your food to ensure doneness.
• Tip: Cold food absorbs smoke more easily than room temperature.
SEARING:
-----------------------------------------------------------------------------------
The Cuisinart Pellet Grill is equipped with a direct sear function which allows you open an air path between
your food and the fire pot.
To operate:
Step 1: Set the grill temperature to “HIGH” and slide the sear shutter to the right using tongs.
Step 2: Allow the cooking grates to preheat before placing food on them to maximize grill marks.
FOOD PROBES:
-----------------------------------------------------------------------------------
There is one thermometer supplied with your Cuisinart Pellet Grill.
To use:
Step 1: Insert the food probe plug into appropriate port on the Control Board.
Step 2: The long sharp thermometer probe should be fully inserted into the thickest part of your food, ensure
the tip of the thermometer does not come out the other side. Be careful to avoid bones when inserting the
probe because if left near a bone, the temperature readings may become inaccurate. The temperature will be
displayed on the control board.
NOTE: When placing the meat probe into your meat, ensure the meat probe and meat probe wires
avoid direct contact with flame or excess heat. This can result in damage to your meat probe. Run
the excess wire out the hole located on the left side of the main grill or the top of the main grill (near
the grill lid hinge). When not in use, disconnect from the meat probe connection port and place
aside to keep protected and clean.
29
COOKING
GRILLING TO PROPER TEMPERATURE:
-----------------------------------------------------------------------------------
• Use a meat thermometer to be sure food has reached a safe internal temperature.
• The US Department of Agriculture recommends the minimum temperature be reached for the following
food items:
Ground Meat . . . . . . . . . . . . . . . 160° F (71° C)
Pork . . . . . . . . . . . . . . . . . . . . . . 145° F (62.8° C)
Poultry . . . . . . . . . . . . . . . . . . . . 165° F (73.9° C)
Roasts . . . . . . . . . . . . . . . . . . . . 145° F (62.8° C)
Seafood . . . . . . . . . . . . . . . . . . . 145° F (62.8° C)
Vegetables . . . . . . . . . . . . . . . . . 145° F (62.8° C)
• Use caution when removing food from Pellet Grill. All surfaces are HOT and may cause burns. Use
protective gloves or long, sturdy cooking tools to remove food.
• This grill is HOT while in use and will remain HOT for a period of time afterwards. Use caution.
• Pellet grills do not produce highly visible smoke 100% of the time. Even though you don’t see smoke you
are still getting smoke flavor.
•
COOKING TIPS:
-----------------------------------------------------------------------------------
CLEANLINESS:
• Always wash hands thoroughly with soap and hot water prior to handling food and after handling raw
meat, uncooked poultry or seafood.
• When using a platter to carry raw meat, uncooked poultry or seafood to the grill, make sure to wash the
platter thoroughly with soap and hot water before placing cooked foods back on the platter or use different
platters for raw and cooked foods.
• Never use the same utensils when handling raw meat, uncooked poultry or seafood unless you wash the
utensils thoroughly with soap and hot water.
• Never re-use marinade from raw meat or uncooked poultry on foods that have been cooked and are ready
to be served.
HELPFUL HINTS:
• If you pre-cook meat or poultry, do so immediately before grilling.
• Never defrost meat at room temperature or on a counter top. When defrosting meat at room temperature
or on a countertop be aware of the “Danger Zone” which is the temperature range between 40° F and
140° F. Bacteria is most active at these temperatures and can double in population in as little as 20
minutes.
• Refrigerate leftovers within 2 hours of taking food off the grill.
• For additional information, please phone the USDA’s toll free Meat & Poultry Hotline at 800-535-4555.
INSIDE SURFACES:
-----------------------------------------------------------------------------------
It is recommended to regularly clean out any ash and pellet debris from the fire pot by scooping it out or using
a shop-vac.
Perform the above maintenance every time you add pellets to the hopper.
30
COOKING/ CARE AND MAINTENANCE
Use a long-handled grill cleaning brush (brass or soft metal), remove any food or build-up from the cooking
grates. Best practice is to do this while they are still warm from a previous cook. Grease fires are caused by
too much fallen debris on the cooking components on the grill. Clean the inside of your grill on a consistent
basis. In the event you experience a grease fire, keep the grill lid closed to choke out the fire. If the fire does
not go out quickly, carefully remove the food, turn off the grill, and shut the lid until the fire is completely out.
Lightly sprinkle baking soda if available.
IMPORTANT: Due to high heat, do not cover the flame broiler or probes with aluminum foil.
GREASE BUCKET:
-----------------------------------------------------------------------------------
Check your grease bucket often and clean out as necessary. For easy clean, line the bucket with foil, then toss
when full.
PELLET HOPPER CLEAN-OUT:
-----------------------------------------------------------------------------------
If grill will be left un-attended for a long period of time, we recommend you remove unused pellets. Always
store wood pellets away from heat and in a dry location.
Use a long handled brush or shop-vac to remove excess pellets and debris for a complete clean-out through
the hopper screen.
NOTE: Running all pellets out of your auger system is recommended if your grill will be unused for an
extended period of time. This can be done by simply running your grill on an empty hopper until all the pellets
have emptied from the auger tube.
PROPER CARE & MAINTENANCE:
-----------------------------------------------------------------------------------
• Remove wood pellets from hopper if grill will not be used for a long period of time. Wood pellets can
become soggy due to moisture/humidity and can cause the auger to bind up or not push pellets to burn
chamber.
• Disposal of ashes – Ashes should be placed in a metal container with a tight-fitting lid. The closed
container of ashes should be placed on a non-combustible floor or on the ground, well away from all
combustible materials, pending final disposal. When the ashes are disposed by burial in soil or otherwise
locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled.
• It’s important to keep your grill always covered when not in use to avoid rain getting inside the grill and
damaging the grill and/or cause excessive corrosion. The grill and pellets must be kept dry in order to
function properly.
• Wash cooking grates and drip shield with hot, soapy water, rinse well and dry. Lightly coat grill grates, sear
shutter, and drip shield with a high smoke point food grade oil like vegetable oil or canola oil. Never use a
commercial oven cleaner because it may damage the painted finish.
31
CARE AND MAINTENANCE
• Clean inside and outside of grill by wiping off with a damp cloth. Apply a light coat of vegetable oil or
vegetable oil spray to the interior surface to prevent rusting.
• Never apply paint to the interior surface. Rust spots on the interior surface can be buffed, cleaned, then
lightly coated with vegetable oil or vegetable oil spray to minimize further rusting.
• Depending on use, periodically remove the cooking grates, grease tray and heat distribution plate to clean
the ash from in and around the fire pot. Make sure the grill is cold before starting this procedure.
• Keep the appliance free and clear of combustible materials, gasoline and other flammable vapors and
liquids.
• For safe grilling and peak performance of your grill, perform these checks at least twice per year or after
extended periods of storage.
• Be sure to tighten up all hardware (nuts, bolts, screws, etc.) at least twice per year.
CAUTION: Some parts may contain sharp edges. Wear protective gloves if necessary.
TRANSPORTING AND STORAGE:
-----------------------------------------------------------------------------------
Warning
• Never move a grill when it is hot or when objects are on the cooking surfaces.
• Never store flammable liquids or spray canisters under or near the grill.
• DO NOT extinguish grease fires using water.
BEFORE STORING YOUR GRILL:
-----------------------------------------------------------------------------------
• Clean all surfaces.
• If storing the grill outdoors, close the wood pellet lid and cover the grill with a cover for protection from the
weather.
• If the grill is stored outside during the rainy season, care should be taken to ensure that water does not get
into the pellet hopper. Wood pellets, when wet, expand greatly and will jam your auger.
• Never move a grill when it is hot or when objects are on the cooking surfaces.
• Never store flammable liquids or spray canisters under or near the grill.
• Unplug the grill before storage.
• For long term storage remove all pellets from inside the grill, including emptying the auger.
DO NOT extinguish grease fires using water.
32
TROUBLE SHOOTING
ISSUE RESOLUTION:
-----------------------------------------------------------------------------------
PROBLEM POSSIBLE CAUSE SOLUTION
There is no power
Make sure the grill is plugged into a functional GFI certified outlet.
Ensure the GFI outlet has not tripped. Test the outlet with another
appliance that is known to work
The fuse is blown.
Check the fuse by unscrewing the fuse cap on the back of the control
panel inside the hopper. If the fuse is indeed blown then replace it
with a 5A fuse.
Connections to the
control panel are loose
With the grill unplugged access the back of the control panel and
ensure all connectors are securely attached and in the proper
locations. Refer to the wiring diagram.
Temperature adjustment
too low
Turn up heat on the control knob.
Opening the lid too often
Opening the lid allows heat to escape and causes the temperature
to vary drastically from
the set temperature.
Out of pellets
Add pellets and allow sufficient time for the pellets to travel from the
pellet hopper to the fire pot (can take up to 10 minutes).
Excessive ash buildup
Excess ash. Remove all unburned pellets and ash from the fire pot
using the ash clean-out procedure on page 28.
C
AUTION! ENSURE THAT THE GRILL IS COLD TO AVOID A FIRE
FROM HOT ASH.
Poor pellet quality
Inspect pellets to ensure they are whole and are not damp. If they
are, replace pellets and restart the grill.
Auger is not primed
Before the unit is used for the first time or anytime the hopper is
emptied, allow the auger tube to fully load with pellets to ensure
proper lighting of the grill (about 9 minutes). Follow Initial Lighting
Instructions.
Auger is jammed
Remove all components inside the firebox and inspect the fire pot,
are there fresh p
ellets inside? If not, inspect the auger to see if it is
turning at all. If the auger is not turning and you are sure there are
fresh pellets in the hopper, please contact our customer support
team.
Ignitor has failed
Remove all components from inside the fire box and inspect the fire
pot. If there are fresh pellets but they are not lighting the ignitor is
malfunctioning. Contact our customer service team for a resolution. If
a replacement part is required, follo
w Manual Start-Up Procedure to
continue using the grill as you wait for it to arrive.
Adjust temperature control
Reduce heat by reducing the selected
temperature setting.
Pellet overflow in fire pot
Turn the temperature dial to OFF to initiate its power down cycle.
Allow the fan to run until the fire is completely out. After everything
has cooled sufficiently, actuate the ash clean out mechanism to clear
the
fire pot and restart the grill.
Temperature
fluctuations
External Factors
Temperature fluctuations
are normal for pellet grills. Any significant
fluctuations can be caused by wind, air temperature, improper use, or
lack of grill maintenance.
PROBLEM POSSIBLE CAUSE SOLUTION
This is normal due to the air
pressure inside the grill. The
amount of smoke can vary
depending on cooking
conditions.
This condition will not affect cooking. But can be minimized by
ensuring the inside of the grill is clean and there is not excessive ash.
Unplugged grill too soon.
Once the grill is turned off the fan will continue to run for 10 minutes. I
f
you do not allow the grill to go through the cool down process it can
cause fire to transfer to the auger tube. Plug the grill back in and turn
it on to activate the fan, then go through the proper shut down
procedure.
Flare ups or grease fires
Excessive grease build up
or temperature setting too hig
h
while cooking greasy food
If a grease fire occurs, keep the doors closed and hold the power
button to go through standard shut down procedures. To avoid this
condition ensure the interior of the grill is cleaned of grease regularly
to prevent buildup and cook below 350° F for very greasy foods.
poor pellet quality
Pellets may be damp or have broken down into dust. Replace pellets
with fresh ones.
Ash build up in fire pot
Temperature probe wire
not connecting
Check to see if the temperature probe is attached to the control
panel. If it is loose, firmly connect the probe to the control panel and
restart the grill. If there is no problem with the connection then you
may need to replace the temperature probe, please call our customer
service team for assistance.
Failure to reach minimum
temperature of 130F during
start-up cycle
-If there is no fire proceed to remove everything from the internal
chamber of the grill and observe the fire pot for the following:
-Ignitor: is it getting hot? Either watch to see if it glows red hot or
hover your hand over the fire pot an inch or two to feel for heat.
-Fan: hover your hand over the fire pot to feel if there is any air
movement. You should also be able to very clearly hear the fan if it is
operational.
-Auger motor: visually inspect the auger for a minute to see if it is
spinning. Note that it spins very slowly.
If any of the components are not operating properly please call our
customer service team for a resolution.
Fire has gone out due to
lack of fuel
Follow the same procedure as ER2.
Power loss during operation
Check power switch
Prolonged excessive or
discolored smoke
LCD screen will not
light up
Grill is not getting hot
enough
Fire goes out unexpectedly
Pellets will not light after
several minutes
Grill is getting too
hot
Smoke comes out
o
f pellet hopper
“ER1” Error Code
“ER2” Error Code
“ER3” Error Code
“ERP” Error Code
Grill has over heated
The internal temperature has reached over 650° F, which is above the
normal operating temperature of this grill.
“ERH” Error Code
33
TROUBLE SHOOTING
ISSUE RESOLUTION:
-----------------------------------------------------------------------------------
PROBLEM POSSIBLE CAUSE SOLUTION
There is no power
Make sure the grill is plugged into a functional GFI certified outlet.
Ensure the GFI outlet has not tripped. Test the outlet with another
appliance that is known to work
The fuse is blown.
Check the fuse by unscrewing the fuse cap on the back of the control
panel inside the hopper. If the fuse is indeed blown then replace it
with a 5A fuse.
Connections to the
control panel are loose
With the grill unplugged access the back of the control panel and
ensure all connectors are securely attached and in the proper
locations. Refer to the wiring diagram.
Temperature adjustment
too low
Turn up heat on the control knob.
Opening the lid too often
Opening the lid allows heat to escape and causes the temperature
to vary drastically from
the set temperature.
Out of pellets
Add pellets and allow sufficient time for the pellets to travel from the
pellet hopper to the fire pot (can take up to 10 minutes).
Excessive ash buildup
Excess ash. Remove all unburned pellets and ash from the fire pot
using the ash clean-out procedure on page 28.
C
AUTION! ENSURE THAT THE GRILL IS COLD TO AVOID A FIRE
FROM HOT ASH.
Poor pellet quality
Inspect pellets to ensure they are whole and are not damp. If they
are, replace pellets and restart the grill.
Auger is not primed
Before the unit is used for the first time or anytime the hopper is
emptied, allow the auger tube to fully load with pellets to ensure
proper lighting of the grill (about 9 minutes). Follow Initial Lighting
Instructions.
Auger is jammed
Remove all components inside the firebox and inspect the fire pot,
are there fresh pellets inside? If not, inspect the auger to see if it is
turning at all. If the auger is not turning and you are sure there are
fresh pellets in the hopper, please contact our customer support
team.
Ignitor has failed
Remove all components from inside the fire box and inspect the fire
pot. If there are fresh pellets but they are not lighting the ignitor is
malfunctio
ning. Contact our customer service team for a resolution. If
a replacement part is required, follow Manual Start-Up Procedure to
continue using the grill as you wait for it to arrive.
Adjust temperature control
Reduce heat by reducing the selected
temperature setting.
Pellet overflow in fire pot
Turn the temperature dial to OFF to initiate its power down cycle.
Allow the fan to run until the fire is completely out. After everything
has cooled sufficiently, actuate the ash clean out mechanism to clear
the
fire pot and restart the grill.
Temperature
fluctuations
External Factors
Temperature fluctuations are normal for pellet grills. Any significant
fluctuations can be caused by wind, air temperature, improper use, o
r
lack of grill maintenance.
PROBLEM POSSIBLE CAUSE SOLUTION
This is normal due to the air
pressure inside the grill. The
amount of smoke can vary
depending on cooking
conditions.
This condition will not affect cooking. But can be minimized by
ensuring the inside of the grill is clean and there is not excessive ash.
Unplugged grill too soon.
Once the grill is turned off the fan will continue to run for 10 minutes. I
f
you do not allow the grill to go through the cool down process it can
cause fire to transfer to the auger tube. Plug the grill back in and turn
it on to activate the fan, then go through the proper shut down
procedure.
Flare ups or grease fires
Excessive grease build up
or temperature setting too hig
h
while cooking greasy food
If a grease fire occurs, keep the doors closed and hold the power
button to go through standard shut down procedures. To avoid this
condition ensure the interior of the grill is cleaned of grease regularly
to prevent buildup and cook below 350° F for very greasy foods.
poor pellet quality
Pellets may be damp or have broken down into dust. Replace pellets
with fresh ones.
Ash build up in fire pot
Temperature probe wire
not connecting
Check to see if the temperature probe is attached to the control
panel. If it is loose, firmly connect the probe to the control panel and
restart the grill. If there is no problem with the connection then you
may need to replace the temperature probe, please call our customer
service team for assistance.
Failure to reach minimum
temperature of 130F during
start-up cycle
-If there is no fire proceed to remove everything from the internal
chamber of the grill and observe the fire pot for the following:
-Ignitor: is it getting hot? Either watch to see if it glows red hot or
hover your hand over the fire pot an inch or two to feel for heat.
-Fan: hover your hand over the fire pot to feel if there is any air
movement. You should also be able to very clearly hear the fan if it is
operational.
-Auger motor: visually inspect the auger for a minute to see if it is
spinning. Note that it spins very slowly.
If any of the components are not operating properly please call our
customer service team for a resolution.
Fire has gone out due to
lack of fuel
Follow the same procedure as ER2.
Power loss during operation
Check power switch
Prolonged excessive or
discolored smoke
LCD screen will not
light up
Grill is not getting hot
enough
Fire goes out unexpectedly
Pellets will not light after
several minutes
Grill is getting too
hot
Smoke comes out
o
f pellet hopper
“ER1” Error Code
“ER2” Error Code
“ER3” Error Code
“ERP” Error Code
Grill has over heated
The internal temperature has reached over 650° F, which is above the
normal operating temperature of this grill.
“ERH” Error Code
34
WARRANTY AND REPLACEMENT PARTS
EXPLODED VIEWS
-----------------------------------------------------------------------------------
35
WARRANTY AND REPLACEMENT PARTS
PARTS LIST:
-----------------------------------------------------------------------------------
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Hopper Lid
Hopper top back panel
Hopper top left panel
Hopper top right panel
Hopper top front panel
Upper Cooking Grate Support Bracket
Hopper Grate
Pellet Release
Cord Wrap
Handle
Hopper Body
Hopper Housing Gasket
Fire Pot
Leg Bracket
Stationary Support Leg
Support Leg
Probe Cover
Drip Shield Bracket
Drip Shield
Sear Shutter
Cooking Grate
Upper Cooking Grate
Main Barrel
Lid Handle Bezel
Lid Handle Insulator Washer
1
1
1
1
1
1
1
1
1
1
1
1
1
4
2
2
1
1
1
1
2
1
1
2
2
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Lid Handle
Side Table
Tool Hooks
Bottle Opener
Side Shelf Bracket (right)
Side Shelf Bracket (left)
Grease Bucket
Towel Holder
Wheels
Bottom Shelf
Pellet Release Screw
Auger Motor
Hot Rod (Ignitor)
Auger
Auger Bushing
Auger Bracket
Power Cord
Fire Pot Assembly
Fire Pot
Fire Pot Exterior
Fan
Hopper Bottom Panel
Controller
Service Panel
1
1
3
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
A
B
C
D
E
F
G
H
Phillips Head Screw 1/4” x 5/8”
Flat Washer 1/4”
Lock Washer 1/4”
Nut
Wheel Washer
Phillips Head Screw 5/32” x 1/2”
Lock Nut 5/32”
Phillips Head Screw 1/4” x 3/4”
36
40
2
2
23
3
4
40
36
WARRANTY AND REPLACEMENT PARTS
WARRANTY
-----------------------------------------------------------------------------------
• PROOF OF PURCHASE is required to access this warranty program, which is in effect from the date of
purchase.
• Customers will be subject to parts, shipping, and handling fees if unable to provide proof of the purchase
or after the warranty has expired.
• If you have any questions or problems, you can call our customer service department at 1-866-994-6390
from 9:00am to 5:00pm Eastern time, Monday through Friday for assistance.
• This limited warranty applies to the functionality of the product ONLY and does not cover cosmetic issues
such as scratches, dents, corrosion or discoloring by heat, abrasive and chemical cleaners or any tools
used in the assembly or installation of the appliance, surface rust, or the discoloration of stainless steel
surfaces. Paint is not warranted and will require touch up. RUST is not considered a manufacturing or
materials defect.
• This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or
property damage.
LIMITED WARRANTY
-----------------------------------------------------------------------------------
• All parts warrantied 3-years from date of purchase.
WARRANTY PROVISIONS
-----------------------------------------------------------------------------------
• This warranty is non-transferable and does not cover failures due to misuse of improper installation or
maintenance.
• This warranty is for replacement of defective parts only. We are not responsible for incidental or
consequential damages or labor costs.
• This warranty does not cover corrosion or discoloration after the grill is used, or lack of maintenance,
hostile environments, accidents, alterations, abuse or neglect.
• This warranty does not cover damage caused by heat, abrasive and chemical cleaners, or any damage to
other components used in the installation or operation of the gas grill.
• Paint is not warranted and may require touch-up. Items considered to be consumable such as batteries
are not covered under this warranty.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
-----------------------------------------------------------------------------------
• Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty.
• Manufacturer will not be responsible for any consequential or incidental damages caused by weather. This
limited warranty or any applicable implied warranty does not cover damage resulting from acts of God,
improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other
than manufacturer, misuse, transportation, commercial use, hostile environments (inclement weather, act of
nature, animal tampering), improper installation not in accordance with local codes or printed manufacturer
instructions.
• To register your Cuisinart product, please visit https://cuisinart.registria.com.
• For questions and replacement parts, please contact us at consumercare@thefulhamgroup.com or
call 1-866-994-6390.
• Model # CPG-465
• North American Distributor: The Fulham Group Newton, MA 02466
37
WARRANTY AND REPLACEMENT PARTS
