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Troubleshooting
23
Troubleshooting
IMPORTANT QUESTION:
Q: Do I always need to use a Microfi ber Pad when cleaning with
my Floor Steamer?
A. YES! It is critically important to ALWAYS use your Microfi ber
Pads. The Floor Steamer should NEVER be used without either a
Hard Surface Floor Pad or Carpet Glide with Carpet Pad.
ISSUES POSSIBLE CAUSES SOLUTIONS
Steam is not coming out of
the Steam Nozzles
Improper Handle Assembly Call Customer Service to receive instruc ons to correct
the problem
The Hard Surface Floor Pad
is not adhering to Steamer
Not enough pressure was
applied when a aching Pad
Posi on Steamer about 2” above Pad and FIRMLY press
it down onto the Pad
Floor Pad requires replacing
due to age of the Floor Pad
Replacement Floor Pads can be purchased at most
electrical appliance retail outlets
The Cleaning Pads are
ge ng soaked (too wet).
Why?
Boiler is overfi lled Let Steamer run un l excess water ceases. -OR- Remove
some water from Boiler once the Boiler has cooled
down completely
Green “Steam Ready Indica-
tor Light” is not illuminated
Wait for green “Steam Ready Indicator Light” to
illuminate
The steam seems to be
making my fl oor too wet
Front Steam Jets are being
used too frequently
Only use Front Steam Jets in short bursts for cleaning
tougher dirt or to clean hard to reach areas
The Cleaning Pad is too wet
(saturated with moisture)
Replace the wet Pad with a dry, clean Pad and con nue
cleaning
10
Troubleshooting
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