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PROBLEM SOLVING
25
Problem Potential reason
Potential solution
Not heating
Magnetron not
working
The component that produces the
microwaves is called a magnetron, if food is
not being heated or is 'luke' warm then it is
likely this component has developed a fault.
If the microwave is within its warranty
period, please contact customer services for
further advice or take the microwave back to
the retailer it was purchased from for a
refund or replacement.
Sparking
1. Burnt on food
debris
Spillages or splashes can burn and catch fire,
all food that is put into the microwave
should be appropriately covered. All spillages
or splashes must be cleaned, and all areas of
microwave cleaned after each use.
Burnt on food debris in the microwave, on
the wave guide and the behind the wave
guide can cause the microwave to 'spark'.
This is because burnt on debris can be
focused on by the microwaves and spark.
Microwaves must be thoroughly cleaned
after every use to ensure no food is burnt on
to any part of the microwave.
2. Metal or foil
No metal or foil should be put inside a
microwave as it can cause 'sparking' which
can damage the microwave.
The only metal accessories that should be
used inside the microwave are the ones
supplied by the manufacturer.
3. Pressure build up
in food
Food with none porous skins (potatoes for
example), must be pierced to allow steam to
escape. As the build up of pressure can cause
food to burst and create a 'fire hazard‘.
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