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After-sales Service Email: [email protected]
15
EN
NOTE: If vacuum still does not operate properly, contact Customer Service.
7. SPECIFICATION
8. TROUBLESHOOTING
Product Cordless Vacuum Cleaner
Model VC50
Rated Voltage DC 25.9V
Battery Type Li-ion
Cleaning Mode AUTO & MANUAL
ISSUEL CAUSE SOLUTION
Vacuum cleaner not work
①
The product is out of power.
①
Please fully charge the
product before using it.
②
Automatic protection
triggered by high temperature
caused by blockage.
②
Clean the dust suction port
or the HEPA lter, and restart it
after cooling down.
No suction or light suction
Dust cup is full, suction port of
the machine is blocked or lter
is clogged.
Empty dust cup and clean
lters (See Emptying the Dust
Cup and Cleaning the Filters
sections).
Battery Indicator does not light
when charging
①
Main body and adapter are
not connected properly.
①
Check whether the adapter
is plugged in.
②
Battery is fully charged and
no more charging.
②
Can be used normally.
Can not charge
①
The battery temperature is
too high or too low.
①
Leave the vacuum and
battery to cool for at least 45
minutes, until they return to
room temperature.
②
Charging indicator does not
light up.
②
Charger is not plugged in.
The red brush roller Indicator
ashes
The brush roller is blocked.
Remove any string, carpet
bers, or hair that may be
wrapped around the brush
roller.
Power indicator ashes red
Motor may have protection
functions such as over-
temperature/under-voltage.
Clean the whole machine until
it return to room temperature.
If the Power Indicator still
ashes blue, please contact
us.
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