Video Intercom Indoor Staon
Operaon Guide
Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product.
Pictures, charts, images and all other informaon hereinaer are for
descripon and explanaon only. The informaon contained in the Manual
is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision
website ( hps://www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals
trained in supporng the Product.
Trademarks
and other Hikvision's trademarks and logos are the
properes of Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their
respecve owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL
AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL FAULTS AND ERRORS".
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS
AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN
Video Intercom Indoor
Staon Operaon Guide
i
CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE
LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE,
FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY
PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN
THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Video Intercom Indoor
Staon Operaon Guide
ii
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or
could result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not
avoided, could result in equipment damage, data loss,
performance degradaon, or unexpected results.
Note
Provides addional informaon to emphasize or
supplement important points of the main text.
Video Intercom Indoor Staon Operaon Guide
iii
Safety Instrucon
Warning
•
The working temperature of the device is from -10 ºC to 55 ºC.
•
All the electronic operaon should be strictly compliance with the electrical
safety regulaons, re prevenon regulaons and other related regulaons in
your local region.
•
Please use the power adapter, which is provided by normal company. The power
consumpon cannot be less than the required value.
•
Do not connect several devices to one power adapter as adapter overload may
cause over-heat or re hazard.
•
Please make sure that the power has been disconnected before you wire, install
or dismantle the device.
•
When the product is installed on wall or ceiling, the device shall be rmly xed.
•
If smoke, odors or noise rise from the device, turn
o the power at once and
unplug the power cable, and then please contact the service center.
•
If the product does not work properly, please contact your dealer or the nearest
service center. Never aempt to disassemble the device yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
Cauon
•
Do not drop the device or subject it to physical shock, and do not expose it to
high electromagnesm radiaon. Avoid the equipment installaon on vibraons
surface or places subject to shock (ignorance can cause equipment damage).
•
Do not place the device in extremely hot (refer to the specicaon of the device
for the detailed
operang temperature), cold, dusty or damp locaons, and do
not expose it to high electromagnec radiaon.
•
The device cover for indoor use shall be kept from rain and moisture.
•
Exposing the equipment to direct sun light, low
venlaon or heat source such
as heater or radiator is forbidden (ignorance can cause
re danger).
•
Do not aim the device at the sun or extra bright places. A blooming or smear
may occur otherwise (which is not a
malfuncon however), and aecng the
endurance of sensor at the same me.
Video Intercom Indoor
Staon Operaon Guide
iv
•
Please use the provided glove when open up the device cover, avoid direct
contact with the device cover, because the acidic sweat of the ngers may erode
the surface coang of the device cover.
•
Please use a so and dry cloth when clean inside and outside surfaces of the
device cover, do not use alkaline detergents.
•
Please keep all wrappers aer unpack them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportaon without the original wrapper may result in damage on the device
and lead to addional costs.
•
Improper use or replacement of the baery may result in hazard of explosion.
Replace with the same or equivalent type only. Dispose of used baeries
according to the instrucons provided by the baery manufacturer.
•
Input voltage should meet both the SELV and the Limited Power Source
according to 60950-1 standard.
•
The power supply must conform to LPS. The recommended adaptor models and
manufacturers are shown as below. Use the
aached adapter, and do not
change the adaptor randomly.
Model Manufacturer Standard
ADS-24S-12 1224GPCN SHENZHEN HONOR
ELECTRONIC CO.,LTD
CEE
G0549-240-050 SHENZHEN GOSPELL DIGITAL
TECHNOLOGY CO.,LTD
CEE
TS-A018-120015Ec SHENZHEN TRANSIN
TECHNOLOGIES CO., LTD
CEE
Video Intercom Indoor Staon Operaon Guide
v
Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.
FCC compliance: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against harmful
interference in a residenal installaon. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio
communicaons. However, there is no guarantee that interference will not
occur in a parcular installaon. If this equipment does cause harmful
interference to radio or television recepon, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit
dierent from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
FCC
Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to
the following two condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operaon.
Video Intercom Indoor
Staon Operaon Guide
vi
EU Conformity Statement
This product and - if applicable - the supplied accessories too are
marked with "CE" and comply therefore with the applicable
harmonized European standards listed under the EMC Direcve
2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve 2011/
65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol
cannot be disposed of as unsorted municipal waste in the
European Union. For proper recycling, return this product to your
local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collecon points. For more informaon
see: www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery
that cannot be disposed of as unsorted municipal waste in the
European Union. See the product documentaon for specic
baery informaon. The baery is marked with this symbol,
which may include leering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the
baery to your
supplier or to a designated collecon point. For more informaon
see:www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operaon is subject to the following two condions:
1.
this device may not cause interference, and
2.
this device must accept any interference, including interference that may
cause undesired
operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radioexempts de licence. L'exploitaon est autorisée aux deux
condions suivantes :
Video Intercom Indoor
Staon Operaon Guide
vii
1.
l'appareil ne doit pas produire de brouillage, et
2.
l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est suscepble d'en compromere le
fonconnement.
Under Industry Canada regulaons, this radio transmier may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmier by Industry Canada. To reduce potenal radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communicaon.
Conformément à la réglementaon d'Industrie Canada, le présent émeeur
radio peut fonconner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émeeur par Industrie Canada. Dans le but de
réduire les risques de brouillage radioélectrique à l'intenon des autres
ulisateurs, il faut choisir le type d'antenne et son gain de sorte que la
puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité
nécessaire à l'établissement d'une communicaon sasfaisante.
This equipment should be installed and operated with a minimum distance
20cm between the radiator and your body.
Cet équipement doit être installé et
ulisé à une distance minimale de 20
cm entre le radiateur et votre corps.
Video Intercom Indoor
Staon Operaon Guide
viii
Contents
1 About this Manual ...................................................................................... 1
2 Local Operaon .......................................................................................... 2
2.1 Call Sengs ....................................................................................................... 2
2.1.1 Add Contact .............................................................................................. 2
2.1.2 Call Resident ............................................................................................. 2
2.1.3 Call Indoor Extension/Indoor Staon ....................................................... 3
2.1.4 Receive Call ............................................................................................... 4
2.1.5 View Call Logs ........................................................................................... 4
2.2 Leave Message .................................................................................................. 5
2.3 Live View ........................................................................................................... 5
2.4 Arm/Disarm ....................................................................................................... 6
2.4.1 Arm Room ................................................................................................. 6
2.4.2 Disarm Room ............................................................................................ 7
2.5 Arming Mode
Sengs ....................................................................................... 8
2.6 Call Elevator ...................................................................................................... 9
2.7 Relay Sengs .................................................................................................. 10
2.8 Informaon Management ............................................................................... 10
3 Remote Operaon via the client soware ............................................... 12
3.1 Call Indoor Staon ........................................................................................... 12
3.2 Receive Call from Indoor Staon/Door Staon ............................................... 13
3.3 View Live Video of Door Staon and Outer Door Staon ............................... 13
3.4 View Call Logs ................................................................................................. 14
Video Intercom Indoor
Staon Operaon Guide
ix
3.5 Release Noce ................................................................................................ 14
3.6 Search Video Intercom Informaon ................................................................ 17
3.6.1 Search Call Logs ...................................................................................... 17
3.6.2 Search
Noce .......................................................................................... 18
A.
Communicaon Matrix and Device Command ....................................... 21
Video Intercom Indoor Staon Operaon Guide
x
1 About this Manual
Get the manual and related soware from or the ocial website (hp://
www.hikvision.com).
Product Model
Network Indoor Staon
DS-KH8520-WTE1/DS-KH6320-
WTE1/DS-KH6320-TE1/DS-KH6320-
WTE2/DS-KH8350-TE1/DS-KH8350-
WTE1
Scan the QR code to get the
conguraon guide for detailed
informaon.
Scan the QR code to get the operaon
guide for detailed informaon.
Video Intercom Indoor Staon Operaon Guide
1
2 Local Operaon
2.1 Call Sengs
2.1.1 Add Contact
Steps
1.
Tap Call →
to enter the contact list page.
Figure 2-1 Contact List
2.
Tap to pop up the contact adding dialog.
3.
Enter contact informaon.
•
If you adopt private SIP protocol, enter the contact name and the room No.
•
If you adopt standard SIP protocol, enter the contact name and the phone
number of VOIP account.
4.
Tap OK to save the
sengs.
Note
Up to 200 contacts can be added.
2.1.2 Call Resident
Video Intercom Indoor Staon Operaon Guide
2
Steps
Note
Only when the Call Management Center funcon is enabled, should the call center
buon be displayed. For details, see the conguraon guide.
1.
Tap Call →
to enter the residents calling page.
Figure 2-2 Call Resident
2.
Enter the calling number.
•
When you adopt private SIP protocol, the calling number format should be x-
x-x-xxx. For example, the calling number of Community 1, Building 2, Unit 3,
and Room 405 is 1-2-3-405.
Note
The community No. can be omied.
•
When you adopt standard SIP protocol, the calling number should be the
phone number of VOIP account.
3.
Tap the call buon to start an audiovisual call.
Note
When you adopt standard SIP protocol, you should tap VoIP to make the call.
2.1.3 Call Indoor Extension/Indoor Staon
If you install indoor staon and indoor extensions at home, you can call the indoor
extension via your indoor staon, and vice versa.
Video Intercom Indoor
Staon Operaon Guide
3
Enter 【0-indoor extension No.】 on the indoor staon to start calling.
Enter 【0-0】 to call the indoor staon from the indoor extension.
2.1.4 Receive Call
The indoor staon and indoor extension can receive calls from the door staon, the
main staon or iVMS-4200 Client.
On the call from door staon interface, there are 2 unlock buons: Unlock 1, and
Unlock 2. When you tap Unlock 1, the building gate will open by default, and when
you tap Unlock 2, the door connected to the door
staon with the secure control
door unit will open.
Tap the capture buon to capture the live view picture when speaking with the door
staon. And prompts "Captured" will display on the screen.
Indoor extension can receive calls from the door
staon and the main staon only.
2.1.5 View Call Logs
Steps
1.
Tap Call → to enter the call log page.
Figure 2-3 Call Logs
2.
Tap a piece of call logs in the list to call back.
Video Intercom Indoor
Staon Operaon Guide
4
Note
•
Indoor extension does not support this funcon.
•
The indoor staon saves call logs from door staon, outer door staon,
management center and other indoor staons.
•
Hold a piece of call logs to open the call logs handling menu. Tap Delete to
delete the piece of call logs. Tap Clear to delete all pieces of call logs.
2.2 Leave Message
You can set leave message, and view the messages.
Tap Sengs → → Shortcut Sengs , and enable Leave Message.
Tap Message to view the messages.
2.3 Live View
On the live view page, you can view the live video of added door staon and
network camera.
Steps
Note
•
Make sure the network camera or door staon is well-connected.
•
Make sure the indoor extension and the indoor staon are well-connected.
1.
Tap Live View to enter the live view page.
Video Intercom Indoor
Staon Operaon Guide
5
Figure 2-4 Live View
2.
Tap
to enter the live view page of door staon.
Note
•
On the Call from Door Staon page, there are 2 unlock buons: Unlock 1,
and Unlock 2. When you tap Unlock 1, the building gate will open by default.
When you tap Unlock 2, the door staon connected door will open.
•
On the Call from Door Staon page, there are 1 capture buon. You can tap
the
buon to capture the picture via door staon.
3.
Tap to enter the live view page of network cameras.
2.4 Arm/Disarm
The indoor staon has four kinds of scene modes: sleeping mode, stay mode, away
mode, and custom mode. You can arm or disarm your room in each scene mode
manually. The selected scene mode will be displayed on the main page of the indoor
staon.
Note
You should create an Arm/Disarm Password rst.
2.4.1 Arm Room
Video Intercom Indoor Staon Operaon Guide
6
Steps
Note
Only when the Alarm shortcut funcon is enabled, should the call center buon be
displayed. For details, see the conguraon guide.
1.
Tap
on the home page to enter the scene page.
Figure 2-5 Arm Sengs page
2.
Select Stay, Away, Sleeping or Custom.
3.
Enter the arm/disarm password to enable the scene.
Note
You can set the arm/disarm password in the general sengs. For details, see the
conguraon guide.
4.
Tap OK.
Note
You can also tap → One-Push to Arm at the upper right corner of the home
page to enable the scene.
2.4.2 Disarm Room
Steps
1.
Tap
→ One-Push to Disarm at the upper-right corner of the home page to
disarm.
Video Intercom Indoor
Staon Operaon Guide
7
Figure 2-6 Disarm Room
2.
Enter the arm/disarm password.
Note
You can set the arm/disarm password in the general sengs. For details, see the
conguraon guide.
3.
Tap OK.
2.5 Arming Mode
Sengs
4 arming modes can be congured: stay mode, away mode, sleeping mode and
custom mode.
Before You Start
Tap Sengs → → Shortcut Sengs to enable Alarm.
Steps
Note
On the home page, the arming status funcon and zone sengs funcon are hidden
by default. You should enable the alarm funcon rst.
1.
Back to the home page, tap Sengs → → Scene Sengs to enter the arming
mode sengs page.
2.
Tap Stay Mode, Away Mode, Sleeping Mode, or Custom to enter the page.
Video Intercom Indoor
Staon Operaon Guide
8
Figure 2-7 Arming Mode Sengs
3.
Arm the selected zone.
Note
•
Zones are congurable on the arming mode page.
•
24H alarm zone including smoke detector zone and gas detector zone will be
triggered even if they are disabled.
•
Arming mode sengs should be congured with the sengs of arming
status on the user page of the device.
2.6 Call Elevator
The indoor staon supports calling the elevator.
Before You Start
Enable call elevator via iVMS-4200 Client
Soware.
Steps
1.
Tap
Sengs → → Shortcut Sengs to enable Call Elevator.
Video Intercom Indoor
Staon Operaon Guide
9
Figure 2-8 Call Elevator
2.
Tap
on the home page of the indoor staon to start calling the elevator.
3.
When the device communicates with door staon, tap unlock icon to start calling
the elevator.
2.7 Relay
Sengs
Aer you set the output parameters and display the relay buon on the main page,
you can control the relay manually.
Steps
1.
Tap Sengs → → Output Sengs and disable Hide on Main Page funcon.
2.
Back to the main page and tap .
3.
Select a relay to enable or disable, the control device will start/stop working.
2.8
Informaon Management
You can view public noce, visitor message, alarm log and capture log on
informaon management page.
Tap Message on the home page to enter the
informaon management page. (Here
takes the alarm log page as an example.)
Video Intercom Indoor
Staon Operaon Guide
10
Figure 2-9 Alarm Logs
Delete a Log: Hold the item, you can delete it.
Clear Logs: Hold the item, you can clear all logs.
See Details: Hold a alarm log, you can see the alarm details.
Note
Indoor extension only supports alarm log and capture log.
Video Intercom Indoor Staon Operaon Guide
11
3 Remote Operaon via the client
soware
The Video Intercom module provides remote control and conguraon on video
intercom products via the iVMS-4200 client
soware.
3.1 Call Indoor Staon
Steps
1.
On the main page, click Access Control → Video Intercom to enter the Video
Intercom page.
2.
Select a resident and click in the Call Household column to start calling the
selected resident.
Figure 3-1 Calling Indoor Staon
3.
Aer answered, you will enter the In Call window.
•
Click to adjust the volume of the loudspeaker.
•
Click Hang Up to hang up.
•
Click to adjust the volume of the microphone.
Note
•
One indoor staon can only connect with one client soware.
•
You can set the maximum ring duraon ranging from 15s to 60s, and the
maximum speaking duraon ranging from 120s to 600s via the Remote
Conguraon of indoor staon.
Video Intercom Indoor Staon Operaon Guide
12
3.2 Receive Call from Indoor Staon/Door Staon
Steps
1.
Select the client
soware in the indoor staon or door staon page to start
calling the client and an incoming call dialog will pop up in the client soware.
Figure 3-2 Incoming Call from Indoor Staon
2.
Click Answer to answer the call. Or click Hang Up to decline the call.
3.
Aer you answer the call, you will enter the In Call window.
•
Click
to adjust the volume of the loudspeaker.
•
Click Hang Up to hang up.
•
Click to adjust the volume of the microphone.
•
For door
staon, you can click to open the door remotely.
Note
•
One video intercom device can only connect with one client soware.
•
The maximum ring duraon can be set from 15s to 60s via the Remote
Conguraon of the video intercom device.
•
The maximum speaking duraon between indoor staon and client can be
set from 120s to 600s via the Remote
Conguraon of indoor staon.
•
The maximum speaking duraon between door staon and client can be set
from 90s to 120s via the Remote Conguraon of door staon.
3.3 View Live Video of Door Staon and Outer Door
Staon
Video Intercom Indoor Staon Operaon Guide
13
You can get the live view of the door staon and outer door staon in the Main View
module and control the door staon and outer door staon remotely.
In the Main View module, double-click a door staon or outer door staon device or
drag the device to a display window to start the live view.
You can click Unlock on the menu to open the door remotely.
3.4 View Call Logs
You can check all the call logs, including dialed call logs, received call logs and missed
call logs. You can also directly dial via the log list and clear the logs.
Steps
1.
On the main page, click Access Control → Video Intercom to enter the Video
Intercom page.
2.
Click the Call Log tab to enter the Call Log page. All the call logs will display on
this page and you can check the log informaon, e.g., call status, start me,
resident's organizaon and name, device name and ring or speaking duraon.
Figure 3-3 Call Log
3.
Oponal: Click the icon in the Operaon column to re-dial the resident.
3.5 Release
Noce
You can create dierent types of noces and send them to the residents. Four noce
types are available, including Adversing, Property, Alarm and Noce Informaon.
Video Intercom Indoor
Staon Operaon Guide
14
Steps
1.
On the main page, click Access Control → Video Intercom to enter the Video
Intercom page.
2.
Click Noce to enter the Release Noce page.
Figure 3-4 Release Noce
3.
Click Add on the
le panel to create a new noce.
Video Intercom Indoor
Staon Operaon Guide
15
Figure 3-5 Create a Noce
4.
Edit the noce on the right panel.
1) Click ... on the Send To
eld to pop up the Select Resident dialog.
2) Check the checkbox(es) to select the resident(s). Or you can check the All
checkbox to select all the added residents.
3) Click OK to save the selecon.
4) Enter the subject on the Subject eld.
Note
Up to 63 characters are allowed in the Subject eld.
5)
Click in the Type eld to unfold the drop-down list and select the noce
type.
6) Oponal: Click View to add a local picture to the noce.
Video Intercom Indoor
Staon Operaon Guide
16
Note
Up to 6 pictures in the JPGE format can be added to one noce. And the
maximum size of one picture is 512KB.
7) Enter the noce content in the Informaon eld.
8) Oponal: You can also click Clear to clear the edited content.
Note
Up to 1023 characters are allowed in the Content eld.
5.
Click Send to send the edited noce to the selected resident(s). The sent noce
informaon will display on the le panel. You can click a noce to view the
details on the right panel.
3.6 Search Video Intercom Informaon
You can search the call logs between the iVMS-4200 client soware and video
intercom devices, device unlocking logs and the sent noce informaon.
On the main page, click Access Control to enter the access control module.
In the Access Control module, click Video Intercom to enter the Video Intercom
page.
3.6.1 Search Call Logs
Steps
1.
On the main page, click Access Control → Video Intercom to enter the Video
Intercom page.
2.
Click Call Log to enter the Call Log page.
Video Intercom Indoor
Staon Operaon Guide
17
Figure 3-6 Search Call Logs
3.
Set the search condions, including call status, device type, start me and end
me.
Call Status
Click to unfold the drop-down list and select the call status as Dialed,
Received or Missed. Or select All to search logs with all statuses.
Device Type
Click to unfold the drop-down list and select the device type as Indoor
Staon, Door Staon, Outer Door Staon or Analog Indoor Staon. Or
select All Devices to search logs with all device types.
Start Time/End Time
Click to specify the start me and end me of a me period to search the
logs.
4.
Oponal: You can click Reset to reset all the congured search condions.
5.
Click Search and all the matched call logs will display on this page.
•
Check the detailed
informaon of searched call logs, such as call status, ring/
speaking duraon, device name, resident organizaon, etc.
•
Input keywords in the Search eld to lter the desired log.
•
Click Export to export the call logs to your PC.
3.6.2 Search
Noce
Video Intercom Indoor Staon Operaon Guide
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Steps
1.
On the main page, click Access Control → Video Intercom to enter the Video
Intercom page.
2.
Click Noce to enter the Noce page.
Figure 3-7 Search Noce
3.
Set the search condions, including noce type, subject, recipient, start me and
end me.
Recipient
Input the recipient informaon in the Recipient eld to search the specied
noce.
Subject
Input the keywords in the Subject
eld to search the matched noce.
Type
Click to unfold the drop-down list and select the noce type as
Adversing Informaon, Property Informaon, Alarm Informaon or
Noce Informaon. Or select All to search noces with all types.
4.
Oponal: You can click Reset to reset all the congured search condions.
5.
Click Search and all the matched noces will display on this page.
•
Check the detailed
informaon of searched noces, such as sending me,
sending status, etc.
•
Input keywords in the Search eld to lter the searching result.
6.
You can view and edit the noce details, check the sending failed/sent
succeeded/unread users, and resend the noce to sending failed/unread users.
Video Intercom Indoor
Staon Operaon Guide
19
7.
Oponal: Click Export to export the noces to your PC.
Video Intercom Indoor Staon Operaon Guide
20
A. Communicaon Matrix and Device
Command
Communicaon Matrix
Scan the following QR code to get the device communicaon matrix.
Note that the matrix contains all communicaon ports of Hikvision access
control and video intercom devices.
Figure A-1 QR Code of Communicaon Matrix
Device Command
Scan the following QR code to get the device common serial port
commands.
Note that the command list contains all commonly used serial ports
commands for all Hikvision access control and video intercom devices.
Figure A-2 Device Command
Video Intercom Indoor Staon Operaon Guide
21
UD22941B
