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Customer service en
27
4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
PDishes
Dishes
With the “AutoCook” operating mode, you can cook a
wide range of dishes. The appliance selects most
settings for you automatically.
Information about the programs
■ The cooking result depends on the quality of the
food and the type of cookware. For an optimal
cooking result, use food that is in good condition
and chilled meat only.
■ The appliance chooses the optimal heating mode
and the time and temperature setting for you. You
will only be asked to enter the weight. It is not
possible to set weights outside of the intended
weight range.
■ When roasting dishes for which the appliance will
apply the temperature selection for you,
temperatures of up to 300 °C can be saved.
Therefore, make sure that you use cookware that is
sufficiently heat resistant.
■ Information is provided, e.g. on cookware, shelf
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc., during
cooking. This is shown on the display shortly after
operation starts. An audible signal will remind you at
the right time.
■ Information on the right kind of cookware to use and
tips and tricks for the preparation can be found at
the end of the instruction manual.
Microwave
For the microwave, the appliance provides you with
programs that allow you to prepare food easily and
quickly. Using the microwave significantly reduces
cooking time – cooking time is virtually cut in half. The
appliance instructs you to use cookware that is suitable
for the microwave. The "Microwave" section provides
information on the type of cookware that is suitable.
~ "Microwave" on page 17
Cooking a dish with AutoPilot
Using the rotary selector, go through all the dishes to
see which dishes are available with AutoPilot.
Weigh your food before placing it in the cooking
compartment in order to be able to set the correct
weight.
The cooking time is calculated depending on the dish
and the weight, and cannot be changed.
1. Touch the % field.
The first dish is highlighted white in the display.
2. Turn the rotary selector to set the required dish.
3. Touch the a field.
The weight is highlighted white in the display.
4. Turn the rotary selector to set the weight of your
dish.
The cooking time is calculated automatically.
E no. FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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7\SH
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