MaxiIM
IM608 II/IM608 Pro II
USER MANUAL
i
Patent
This product is protected by patents in the U.S. and elsewhere. For more information,
please visit https://autel.us/virtual-patents/.
Trademarks
Autel
®
, MaxiIM
®
, MaxiSys
®
, MaxiCOM
®
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
®
,
MaxiRecorder
®
, and MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp.,
Ltd., registered in China, the United States, and other countries. All other marks are
trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted, in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise
without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information
of this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or any
economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587 (North America)
+86 (0755) 8614-7779 (China)
For technical assistance in all other markets, please refer to Technical Support in this
manual.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are various procedures, techniques, tools, and parts for servicing vehicles, as well
as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipment, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or the
vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Read, understand, and follow all safety
messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
Safety Warnings
⚫ Always perform automotive testing in a safe environment.
⚫ Wear safety eye protection that meets ANSI standards.
⚫ Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
⚫ Operate the vehicle in a well-ventilated work area, for exhaust gases are poisonous.
⚫ Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
⚫ Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
⚫ Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
⚫ Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
⚫ Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
⚫ Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
⚫ Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
⚫ Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal injury
or damage to the test equipment.
⚫ To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
⚫ Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.
iv
CONTENTS
1 USING THIS MANUAL .................................................................................................. 1
1.1 CONVENTIONS .......................................................................................................... 1
1.1.1 Bold Text ......................................................................................................... 1
1.1.2 Notes and Important Messages ...................................................................... 1
1.1.3 Hyperlink ......................................................................................................... 1
1.1.4 Illustrations ...................................................................................................... 1
1.1.5 Procedures ...................................................................................................... 2
2 GENERAL INTRODUCTION .......................................................................................... 3
2.1 MAXIIM TABLET ........................................................................................................ 3
2.1.1 Function Description ....................................................................................... 3
2.1.2 Power Sources ................................................................................................ 5
2.1.3 Technical Specifications.................................................................................. 6
2.2 MAXIFLASH JVCI+ — VEHICLE COMMUNICATION INTERFACE ...................................... 7
2.2.1 Function Description ....................................................................................... 7
2.2.2 Power Sources ................................................................................................ 9
2.2.3 Technical Specifications................................................................................ 10
2.3 XP400 PRO ........................................................................................................... 10
2.3.1 Function Description ..................................................................................... 11
2.3.2 Technical Specifications................................................................................ 13
2.4 ACCESSORIES KIT ................................................................................................... 14
2.4.1 Main Cable .................................................................................................... 14
2.4.2 Other Accessories ......................................................................................... 15
3 GETTING STARTED .................................................................................................... 19
3.1 POWERING UP ........................................................................................................ 19
v
3.1.1 Application Buttons ....................................................................................... 20
3.1.2 Locator and Navigation Buttons .................................................................... 22
3.1.3 System Status Icons ..................................................................................... 23
3.2 POWERING DOWN ................................................................................................... 23
3.2.1 Reboot System ............................................................................................. 23
4 IMMO ............................................................................................................................ 24
4.1 ESTABLISH VEHICLE COMMUNICATION ....................................................................... 24
4.1.1 Vehicle Connection ....................................................................................... 24
4.1.2 VCI Connection ............................................................................................. 25
4.1.3 No Communication Message ........................................................................ 27
4.2 GETTING STARTED .................................................................................................. 27
4.2.1 Vehicle Menu Layout .................................................................................... 28
4.3 VEHICLE IDENTIFICATION ......................................................................................... 29
4.3.1 Auto Detect ................................................................................................... 30
4.3.2 Manual Input ................................................................................................. 31
4.3.3 Scan VIN/License ......................................................................................... 31
4.3.4 Automatic Selection ...................................................................................... 32
4.3.5 Manual Selection .......................................................................................... 33
4.4 NAVIGATION ........................................................................................................... 33
4.4.1 IMMO Screen Layout .................................................................................... 33
4.4.2 Screen Messages ......................................................................................... 35
4.4.3 Making Selections ......................................................................................... 36
4.5 IMMO ................................................................................................................... 36
4.5.1 Automatic Selection ...................................................................................... 36
4.5.2 Manual Selection .......................................................................................... 42
4.5.3 System Selection .......................................................................................... 43
vi
5 PROGRAMMER ........................................................................................................... 44
5.1 OPERATIONS .......................................................................................................... 44
6 DIAGNOSTICS ............................................................................................................. 48
6.1 DIAGNOSIS ............................................................................................................. 48
6.1.1 ECU Information ........................................................................................... 51
6.1.2 Trouble Codes .............................................................................................. 52
6.1.3 Live Data ....................................................................................................... 53
6.1.4 Active Test .................................................................................................... 58
6.1.5 Special Function ........................................................................................... 59
6.2 GENERIC OBDII OPERATIONS .................................................................................. 60
6.2.1 General Procedure ........................................................................................ 60
6.2.2 Function Descriptions ................................................................................... 61
6.3 EXITING DIAGNOSTICS ............................................................................................. 63
7 SERVICE ...................................................................................................................... 64
7.1 OIL RESET ............................................................................................................. 64
7.2 ELECTRONIC PARKING BRAKE (EPB) ........................................................................ 65
7.2.1 EPB Safety .................................................................................................... 65
7.3 BATTERY MANAGEMENT SYSTEM (BMS) ................................................................... 65
7.4 STEERING ANGLE SENSOR (SAS) SERVICE ............................................................... 66
7.5 TIRE PRESSURE MONITORING SYSTEM (TPMS) ........................................................ 67
8 UPDATE ....................................................................................................................... 68
9 SETTINGS .................................................................................................................... 69
9.1 UNIT ...................................................................................................................... 69
9.2 LANGUAGE ............................................................................................................. 69
9.3 PRINTING SETTINGS ................................................................................................ 70
9.4 SCAN REPORT ........................................................................................................ 71
vii
9.5 PUSH NOTIFICATIONS .............................................................................................. 71
9.6 AUTO UPDATE ........................................................................................................ 72
9.7 VEHICLE LIST ......................................................................................................... 72
9.8 SYSTEM SETTINGS .................................................................................................. 73
9.9 ABOUT ................................................................................................................... 73
10 REMOTE DESKTOP .................................................................................................... 74
10.1 OPERATIONS ....................................................................................................... 74
11 DATA MANAGER ......................................................................................................... 76
11.1 VEHICLE HISTORY ............................................................................................... 77
11.1.1 Historical Test Record ............................................................................... 78
11.2 WORKSHOP INFORMATION .................................................................................... 79
11.3 CUSTOMER ......................................................................................................... 79
11.4 IMAGE ................................................................................................................ 81
11.5 CLOUD REPORT .................................................................................................. 82
11.6 PDF FILES ......................................................................................................... 82
11.7 REVIEW DATA ..................................................................................................... 82
11.8 DATA LOGGING ................................................................................................... 83
11.9 UNINSTALL APPS ................................................................................................. 83
12 SUPPORT .................................................................................................................... 84
12.1 SUPPORT SCREEN LAYOUT .................................................................................. 84
12.2 MY ACCOUNT ...................................................................................................... 84
12.2.1 Personal Information ................................................................................. 85
12.2.2 Update Information .................................................................................... 85
12.2.3 Service Information ................................................................................... 85
12.3 TRAINING ............................................................................................................ 85
12.4 DATA LOGGING ................................................................................................... 85
viii
12.5 FAQ .................................................................................................................. 86
13 VCI MANAGER ............................................................................................................ 87
14 QUICK LINK ................................................................................................................. 88
15 USER FEEDBACK ....................................................................................................... 89
16 MAXIVIEWER ............................................................................................................... 90
17 MAXIVIDEO .................................................................................................................. 91
18 MAXISCOPE ................................................................................................................ 92
18.1 SAFETY INFORMATION .......................................................................................... 92
18.2 GLOSSARY ......................................................................................................... 94
18.2.1 AC/DC Control ........................................................................................... 94
18.2.2 Aliasing ...................................................................................................... 94
18.2.3 Analog Bandwidth ..................................................................................... 94
18.2.4 Block Mode ................................................................................................ 94
18.2.5 Buffer Size/Cache Size .............................................................................. 94
18.2.6 Sampling Rate ........................................................................................... 94
18.2.7 Streaming Mode ........................................................................................ 95
18.2.8 Time Base ................................................................................................. 95
18.2.9 Voltage Range ........................................................................................... 95
18.2.10 Sinusoidal Waveform................................................................................. 95
18.2.11 Amplitude .................................................................................................. 95
18.2.12 Frequency ................................................................................................. 96
18.2.13 Square Waveform ..................................................................................... 96
18.2.14 Peak to peak voltage ................................................................................. 96
18.3 MAXISCOPE MODULE .......................................................................................... 96
18.3.1 Power Source ............................................................................................ 97
18.3.2 Technical Specifications ............................................................................ 98
18.4 SCREEN LAYOUT AND OPERATIONS ....................................................................... 99
ix
18.4.1 Top Toolbar ............................................................................................. 100
18.4.2 Function Buttons ..................................................................................... 104
18.4.3 Measurement Grid ................................................................................... 104
18.4.4 Function Buttons ..................................................................................... 106
18.5 TROUBLESHOOTING ........................................................................................... 107
18.6 MAXISCOPE FIRMWARE UPDATE ......................................................................... 108
19 AUTEL USER CENTER ............................................................................................. 109
20 MAINTENANCE AND SERVICE ................................................................................ 111
20.1 MAINTENANCE INSTRUCTIONS ............................................................................. 111
20.2 TROUBLESHOOTING CHECKLIST .......................................................................... 111
20.3 ABOUT BATTERY USAGE .................................................................................... 112
20.4 SERVICE PROCEDURES ...................................................................................... 113
20.4.1 Technical Support ................................................................................... 113
20.4.2 Repair Service ......................................................................................... 115
20.4.3 Other Services ......................................................................................... 115
21 COMPLIANCE INFORMATION .................................................................................. 116
22 WARRANTY ............................................................................................................... 118
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
⚫ Tap OK.
1.1.2 Notes and Important Messages
1.1.2.1 Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
1.1.2.2 Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
1.1.3 Hyperlink
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink; blue underlined text indicates a website link or an email address link.
1.1.4 Illustrations
Illustrations used in this manual are samples, the actual testing screen may vary for each
vehicle being tested. Observe the menu titles and on-screen instructions to make correct
2
option selection.
1.1.5 Procedures
An arrow icon indicates a procedure. Example:
➢ To power down the tablet
1. Long press (press and hold) the Power/Lock button.
2. Tap the Power Off option.
3. Tap OK. The tablet will turn off in a few seconds.
3
2 General Introduction
There are three main components of the MaxiIM system:
• MaxiIM Tablet — the central processor and monitor for the system.
• MaxiFlash JVCI+ — the device for accessing vehicle data.
• XP400 Pro — the programmer for performing programming function.
This manual describes the construction and operation of the device and how it works to
deliver key programming and diagnostic solutions.
2.1 MaxiIM Tablet
2.1.1 Function Description
Figure 2-1 MaxiIM Tablet, Front View
1. 10.1-inch LCD Capacitive Touchscreen
2. Ambient Light Sensor — detects ambient brightness.
3. Power LED — indicates battery level & charging or system status.
4. Microphone
4
The power LED displays green, yellow, or red depending on power level and operating
state.
A. Green
⚫ Illuminates green when the tablet is charging and the battery level is above 90%.
⚫ Illuminates green when the tablet is powered on and the battery level is above
15%.
B. Yellow
⚫ Illuminates yellow when the tablet is charging and the battery level is below 90%.
C. Red
⚫ Illuminates red when the tablet is powered on and the battery level is below 15%.
Figure 2-2 MaxiIM Tablet, Back View
5. Collapsible Stand — extends from the back to allow hands-free viewing of the tablet.
6. Built-in Battery
7. Loudspeaker
8. Camera Lens
9. Camera Flash
5
Figure 2-3 MaxiIM Tablet, Top View
10. DC Power Supply Input Port
11. Headphone Jack
12. USB Port
13. HDMI (high-definition multimedia interface) Port
14. USB Port
15. Mini USB Port
16. Power/Lock Button — turns the device on & off with long press, or locks the screen
with short press.
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
⚫ Internal Battery Pack
⚫ AC/DC Power Supply
IMPORTANT
Do not charge the battery when the temperature is lower than 0 °C (32 °F) or higher than
45 °C (113 °F).
2.1.2.1 Internal Battery Pack
The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 4.5 hours of continuous operation.
2.1.2.2 AC/DC Power Supply
The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.
6
2.1.3 Technical Specifications
Table 2-1 Specifications
Item
Description
Operating System
Android 10
Processor
Octa-core Processor (4 x 2.2 GHz + 4 x 1.9 GHz)
Memory
4 GB RAM + 128 GB On-board Memory
Display
10.1-inch LED capacitive touch screen with 1920 x 1200
resolution
Connectivity
⚫ Wi-Fi (802.11 a/b/g/n/ac)
⚫ USB 2.0
⚫ BT V2.1 + EDR
⚫ HDMI
⚫ SD Card (Supports up to 32 GB)
Rear Camera
8.0 Megapixel, AF with Flashlight
Sensors
⚫ Gravity Accelerometer
⚫ Ambient Light Sensor (ALS)
Audio Input/Output
⚫ Microphone
⚫ Dual Speakers
⚫ 3-Band 3.5 mm stereo/standard headset jack
Power and Battery
⚫ 15000 mAh 3.8 V lithium-polymer battery
⚫ Charging via 12 V AC/DC power supply with the
temperature between 0 °C and 45 °C
Input Voltage
12 V (9–24 V)
Power Consumption
6.5 W
Operating Temp.
0 °C to 50 °C (32 °F to 122 °F)
7
Item
Description
Storage Temp.
-20 °C to 60 °C (-4 °F to 140 °F)
Dimensions
(W x H x D)
300 mm (11.81”) x 220 mm (8.66”) x 50 mm (1.97”)
Net Weight
1.58 kg (3.48 lbs.)
Protocols
ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
CAN ISO 11898, Highspeed, Middlespeed, Lowspeed
and Singlewire CAN, GM UART, UART Echo Byte
Protocol, Honda Diag-H Protocol, TP 2.0, TP 1.6, SAE
J1939, SAE J1708, Fault-Tolerant CAN
2.2 MaxiFlash JVCI+ — Vehicle Communication
Interface
2.2.1 Function Description
Figure 2-4 MaxiFlash JVCI+ Views
8
1. DC Power Supply Input Port
2. Vehicle Data Connector
3. Ethernet Port
4. Vehicle LED
5. Connection LED
6. Power LED
7. USB Port
Table 2-2 LED Status
LED
Color
Description
Vehicle
Green
Flashes green when communicating with the
vehicle’s system.
Connection
Green
Illuminates solid green when properly
connected with the tablet via the USB cable.
Blue
Illuminates solid blue when connected with the
tablet via Bluetooth connection.
Power
Green
Illuminates solid green when powered on.
Red
⚫ Illuminates solid red when a system failure
occurs.
⚫ Flashes red when VCI is upgrading.
Yellow
Illuminates solid yellow automatically every
time when the device is powered on, which is a
normal self-test procedure.
IMPORTANT
Do not disconnect the programming device while the vehicle LED status light is on! If the
MaxiFlash JVCI+ programming procedure is interrupted while the vehicle's ECU is blank
or only partially programmed, the module may be unrecoverable.
9
2.2.1.1 Programming Capability
The MaxiFlash JVCI+ device is a D-PDU, SAE J2534 & RP1210 compliant PassThru
programming interface device. Using the updated OEM software, it is capable of
replacing the existing software/firmware in the Electronic Control Units (ECU),
programming new ECUs and fixing software-controlled drivability issues and emission
issues.
2.2.1.2 Communication Capability
The MaxiFlash JVCI+ device supports Bluetooth (BT) and USB communications. It can
transmit vehicle data to the tablet with or without a cable connection. In open areas, the
working range of the transmitter through BT communication is up to 328 feet (about 100
m). If the signal is lost due to being taken out of range, communication will be restored
once the tablet is within range.
2.2.2 Power Sources
The MaxiFlash JVCI+ device can receive power from the following sources:
⚫ Vehicle Power
⚫ AC/DC Power Supply
2.2.2.1 Vehicle Power
The MaxiFlash JVCI+ device operates on 12/24 volts vehicle power, which receives
power via the vehicle data connection port. The device powers on whenever it is
connected to an OBDII/EOBD compliant data link connector (DLC). For non-
OBDII/EOBD compliant vehicles, the device can be powered from an auxiliary power
outlet adapter receptacle or other suitable power port on the test vehicle using the
auxiliary power outlet adapter.
2.2.2.2 AC/DC Power Supply
The MaxiFlash JVCI+ device can be powered from a wall socket using the AC/DC power
adapter.
10
2.2.3 Technical Specifications
Table 2-3 Specifications
Name
Description
Communications
⚫ Wireless BT V2.1 + EDR
⚫ USB 2.0
⚫ Ethernet
Wireless Frequency
5 GHz
Input Voltage Range
12 V DC to 24 V DC
Supply Current
⚫ 170 mA @ 12 V DC
⚫ 100 mA @ 24 V DC
Operating Temp.
0 °C to 50 °C (32 °F to 122 °F)
Storage Temp.
-20 °C to 60 °C (-4 °F to 140 °F)
Dimensions
(L x W x H)
149 mm (5.87") x 86mm (3.38") x 35 mm (1.28")
Weight
0.29 kg (0.64 lb.)
2.3 XP400 Pro
The XP400 Pro has the following functions:
1. Read transponder data (including infrared smart key), and generate exclusive keys.
2. Read/Write on-board EEPROM chip data, and read/write MCU/ECU chip data.
3. Read/Write remote control transponder data and detect key frequency.
Compatible with the key Programming diagnostic tablet or a computer with installed key
Programming software, the XP400 Pro can read/write transponder data quickly and
accurately.
11
2.3.1 Function Description
Figure 2-5 XP400 Pro Views
1. USB Port — provides data communication and 5 V DC power supply.
2. DC Port — provides 12 V DC power supply to the XP400 Pro.
3. DB 26-Pin Port — connects with the infrared collector, ECU cable, MCU cable, and
MC9S12 cable.
4. Cross Signal Pins — holds the MCU spare cable or DIY signal interface to read or
write MCU and ECU chips.
5. Vehicle Key Slot — holds the vehicle key.
6. Transponder Slot — holds the transponder.
7. Infrared Key Slot — holds the infrared key.
8. Status LED — indicates the current operating status.
9. EEPROM Component Transponder Slot — holds the EEPROM plug-in transponder
or EEPROM socket.
Table 2-4 Definitions of ECU Cable
No.
Color
Definition
Note
1
Red
+12 V
2
Black
GND
3
Green
IGN
4
Orange
CANL
5
Blue
CANH
12
No.
Color
Definition
Note
6
Brown
BOOTM
7
Yellow
K
8
White
LIN
Table 2-5 Definitions of MCU Cable
No.
Color
Definition
Note
1
Red and White
VPP1
2
Red and Black
VPP2
3
Red and Yellow
+12 V
4
Red and Blue
VPPR
5
Black
GND
6
Green and White
S0
7
White
S1
8
Brown
S2
9
Gray
S3
10
Blue
S4
11
Red
S5
12
Orange
S6
13
Purple
S7
14
Yellow
S8
15
Green
S9
16
Black
GND
Shielded
Twisted
17
White
OSC
Shielded
Twisted
13
Table 2-6 Definitions of MC9S12 Cable
No.
Color
Definition
Note
1
Red
+5 V
2
Black
GND
3
Green
XCLKS
4
Blue
T/R
5
Yellow
RESET
6
Black
GND
Shielded
Twisted
7
White
OSC
Shielded
Twisted
Table 2-7 Description of the Status LED
Indicator
Status
Description
ON
Light Green
Powered on and default
Flash Green
Communication
Light Red
Error
2.3.2 Technical Specifications
Table 2-8 Specifications
Item
Description
Input Voltage
5 V DC, 12 V DC
Operating Current
< 500 mA
Port
⚫ Type B-USB
⚫ DB26
⚫ DC12
14
Item
Description
Maximum Consumption
2.5 W
Operating Temp.
-10 °C to 70 °C (14 °F to 158 °F)
Storage Temp.
-20 °C to 85 °C (-4 °F to 185 °F)
Dimensions
(L x W x H)
168 mm (8.61”) x 98 mm (3.86”) x 30 mm
(1.81”)
Net Weight
520 g (1.15 lbs.)
2.4 Accessories Kit
2.4.1 Main Cable
The Main Cable V2.0 connects the MaxiFlash JVCI+ to the vehicle’s data link
connector (DLC).
NOTE
The MaxiFlash JVCI+ can be connected by the Autel Main Cable V2.0 only. DO NOT
use other Autel main cables to connect the MaxiFlash JVCI+.
Figure 2-6 Main Cable V2.0
15
2.4.2 Other Accessories
USB 2.0 Cable V2
Mini USB Cable
Connects the tablet to the PC.
AC/DC Power Adapter (12 V)
Spare Fuse
6 x 30 mm (2 pcs)
Auxiliary Power Outlet Adapter
AAC001
APC101 (USB Cable)
APB129
EEPROM Adapter
APB125
Infrared Collector
APB104
MCU_FQFP64
16
APB105
MCU_FQFP80
APB106
MCU_FQFP112
APB107
MCU_FQFP114
APB108
MCU_FQFP176
APA002
EEPROM Socket
APA101
Signal Cable
APA103
EEPROM Clamp
APA107
ECU Cable
APA108
MCU Cable
APA109
MC9S12 Cable
Connect Cable
17
APB113
PCF79XX Adapter (Optional)
APB114
EWS3 Adapter (Optional)
APB115
NEC Adapter Plate (Optional)
APB118
NEC Steering Lock Adapter (Optional)
APB119
TB28FXXX Adapter (Optional)
APB120
TMS370 Adapter (Optional)
APB121
AM29FXXX Adapter Plate (Optional)
APB122
AM29FXXX Adapter 1 (Optional)
APB123
AM29FXXX Adapter 2 (Optional)
18
APB126
M35080&D80 Adapter (Optional)
APB127
MC68HC(7)05BXX Adapter (Optional)
APB128
MC68HC05X32 Adapter (Optional)
NOTE
Optional Accessories can be purchased separately.
19
3 Getting Started
Ensure the tablet is sufficiently charged or is connected to the external power supply (see
Power Sources).
NOTE
The images and illustrations depicted in this manual may differ from the actual ones.
3.1 Powering Up
Long press the Power/Lock button on the top-right of the tablet to power on the tablet.
The power LED light will illuminate green. The system boots up, and displays the lock
screen. Slide to enter the MaxiIM Job Menu.
Figure 3-1 MaxiIM Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
The tablet screen is locked by default when first powered on. It is recommended to lock
the screen to protect the information in the system and reduce the power consumption.
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The touchscreen navigation is menu-driven, enabling quick access to functions and
features by tapping on options headings and answering dialog windows. Detailed
descriptions of the menu structures are found in the application chapters.
3.1.1 Application Buttons
Descriptions of the tool applications are displayed in the table below.
Table 3-1 Applications
Button
Name
Description
IMMO
Accesses IMMO functions menu. See IMMO for
details.
Programmer
Accesses Programming functions menu. See
Programmer for details.
Diagnostics
Accesses diagnostics functions menu. See
Diagnostics for details.
Service
Accesses special functions menu. See Service
for details.
Update
Checks for the latest update available for the
MaxiIM system and installs new software. See
Update for details.
Settings
Accesses MaxiIM system settings menu and
general tablet menu. See Settings for details.
Remote
Desktop
Configures the unit to receive remote support
using the TeamViewer application. See Remote
Desktop for details.
Data Manager
Accesses the organization system for saved
data files. See Data Manager for details.
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Button
Name
Description
Support
Synchronizes Autel’s online service database
with the MaxiIM tablet. See Support for details.
VCI Manager
Pairs the tablet with the MaxiFlah JVCI+.
Checks the communication status and updates
the VCI firmware. See VCI Manager for details.
Quick Link
Provides associated website bookmarks to
allow quick access to product update, service,
support, and other information. See Quick Link
for details.
User
Feedback
Allows you to submit feedbacks related to this
tablet. See User Feedback for details.
OEM
Authorization
Manages the permissions for unlocking the OE
gateway.
MaxiViewer
Provides a quick search for supported functions
and/or vehicles. See MaxiViewer for details.
MaxiVideo
Configures the tablet to operate as a video
scope device by connecting to an imager head
cable for close vehicle inspections. See
MaxiVideo for details.
MaxiScope
Configures the tablet to operate as an
automotive oscilloscope to perform electrical
and electronic circuit tests and monitor signal
activities. See MaxiScope for details.
Autel User
Center
Allows you to register an account, view and edit
your personal profile, and link your device. See
Autel User Center for details.
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3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons
Button
Name
Description
Locator
Indicates the location of the screen. Swipe the screen left
or right to view the previous or next screen.
Back
Returns to the previous screen.
MaxiIM
Home
Enters to MaxiIM Job Menu.
Android
Home
Enters Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently in use.
Tap an app icon to launch. To remove an app, swipe it to
the left or right.
Chrome
Launches the Android built-in browser.
Camera
Tap the icon to open a camera viewfinder. Press and hold
icon to capture screenshot of display screen. The saved
files are auto-stored in the Data Manager application for
later review.
Display &
Volume
Adjust the brightness and volume of the tablet.
VCI
Manager
Shortcut
Opens the VCI Manager application. The green badge at
the bottom-right corner indicates the tablet is
communicating with the VCI, otherwise a red cross icon
displays.
IMMO
Shortcut
Returns to the IMMO screen.
Diagnostics
Shortcut
Returns to the Diagnostics screen.
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Button
Name
Description
Service
Shortcut
Returns to the Service screen.
3.1.3 System Status Icons
By sliding down from the top of the screen or tapping the bottom-right corner, a Shortcuts
Panel will be displayed, on which you are allowed to set various system settings of the
tablet.
As the tablet is working with the Android operating system, you may refer to Android
documents for more information.
3.2 Powering Down
All vehicle communications must be terminated before shutting down the tablet. A
warning message displays if you attempt to shut down the tablet when it is
communicating with the vehicle. Forcing a shut-down while communicating may lead to
ECM problems on some vehicles. Please exit the IMMO or Diagnostics applications
before powering down.
➢ To power down the tablet
1. Long press the Power/Lock button.
2. Tap Power Off.
3. Tap OK. The tablet will turn off in a few seconds.
3.2.1 Reboot System
In case of a system crash, long press the Power/Lock button and tap Restart to reboot
the system.
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4 IMMO
The IMMO application mainly provides Automatic Selection, Manual Selection, and
System Selection modes to guide technicians to perform IMMO-related functions,
including Key Learning, Remote Control Learning, and Remote Control Add.
4.1 Establish Vehicle Communication
The IMMO application requires connecting the MaxiIM tablet to the test vehicle through
the MaxiFlash JVCI+ using the main cable (use the applicable OBD I-type adapter if
needed). To establish a proper vehicle communication to the tablet, you need to perform
the following steps:
1. Connect the MaxiFlash JVCI+ to the vehicle’s DLC for both communication and
power source.
2. Connect the MaxiFlash JVCI+ to the tablet via Bluetooth pairing or USB connection.
3. When the above steps are completed, check the VCI manager shortcut at the bottom
of the screen, if a green BT badge or USB icon displays at the lower-right corner, the
MaxiIM tablet is ready to start vehicle diagnosis.
4.1.1 Vehicle Connection
The method used to connect the MaxiFlash JVCI+ to a vehicle’s DLC depends on the
vehicle’s configuration as follows:
⚫ A vehicle equipped with an On-board Diagnostics Two (OBDII) management system
supplies both communication and 12-volt power through a standardized J-1962 DLC.
⚫ A vehicle not equipped with an OBDII management system supplies communication
through a DLC connection, and in some cases supplies 12-volt power through the
auxiliary power outlet adapter receptacle or a connection to the vehicle battery.
4.1.1.1 OBDII Vehicle Connection
This type of connection only requires the main cable without any additional adapter.
➢ To connect to an OBDII vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
MaxiFlash JVCI+, and tighten the captive screws.
2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally
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located under the vehicle dashboard.
NOTE
The vehicle’s DLC is not always located under the dashboard; refer to the user manual
of the test vehicle for additional connection information.
4.1.1.2 Non-OBDII Vehicle Connection
This type of connection requires both the main cable and a required OBDI adapter for
the specific vehicle being serviced.
There are three possible conditions for non-OBDII vehicle connection:
⚫ DLC connection supplies both communication and power.
⚫ DLC connection supplies communication, and power is to be supplied via the
auxiliary power outlet adapter connection.
⚫ DLC connection supplies communication, and power is to be supplied via connection
to the vehicle battery.
➢ To connect to a non-OBDII vehicle
1. Connect the main cable’s female adapter to the Vehicle Data Connector on the
MaxiFlash JVCI+, and tighten the captive screws.
2. Locate the required OBDI adapter and connect its 16-pin jack to the main
cable’s male adapter.
3. Connect the attached OBDI adapter to the vehicle’s DLC.
NOTE
Some vehicles may have more than one adapter or may have test leads instead of an
adapter. Whatever it has, make the proper connection to the vehicle’s DLC as required.
➢ To connect the auxiliary power outlet adapter
1. Plug the DC power connector of the auxiliary power outlet adapter into the DC
power supply input port on the device.
2. Connect the male connector of the auxiliary power outlet adapter into the
vehicle’s auxiliary power outlet adapter receptacle.
4.1.2 VCI Connection
After the VCI is properly connected to the vehicle, the Power LED on the VCI illuminates
solid green, and is ready to establish communication with the tablet.
The VCI supports two communication methods with the tablet: Bluetooth and USB cable.
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4.1.2.1 Pairing Up via Bluetooth
Among all methods, Bluetooth pairing is recommended as the first choice for the
communication between the tablet and the VCI. The working range for Bluetooth
communication is about 328 feet (about 100 m); this means you can perform key
programming and vehicle diagnosis freely around the workshop with greater
convenience.
If you use more than one VCI to connect to the test vehicles when customers are many,
you can perform key programming and vehicle diagnosis on various vehicles
conveniently, by pairing the tablet separately to each of the VCI connected to the different
test vehicles, via Bluetooth, without the need to repeat the plugging and unplugging
procedure, which is unavoidable through traditional wired connection, thus saving more
time and providing more efficiency.
➢ To pair the tablet with the VCI via Bluetooth
1. Power up the tablet.
2. Select the VCI Manager application on the MaxiIM Job Menu.
3. When the VCI Manager application is opened, the device automatically starts
scanning available VCI devices around for Bluetooth pairing. The found devices
are listed in the setting section on the right side of the screen.
NOTE
If no VCI device is found, this may indicate that the signal strength of the transmitter is
too weak to be detected. In this case, try to get closer to the device, or reposition the VCI
device, and remove all possible objects that may cause signal interference. When done,
tap the Scan button at the top-right corner to start searching again.
4. The VCI device name displays as “Maxi” suffixed with a serial number. Select
the required device for pairing.
5. When pairing is successfully done, the connection status displayed to the right
of the device name is shown as “Connected.”
6. Wait for a few seconds, and the VCI manager shortcut at the bottom of the
screen shall display a green BT badge, indicating the tablet is connected to the
VCI, and is ready to perform vehicle diagnosis.
4.1.2.2 USB Cable Connection
The USB cable connection is a simple and quick way to establish communication
between the tablet and the VCI. After properly connecting the USB cable from the tablet
to the VCI, the VCI manager shortcut at the bottom of the screen will display a green
USB badge in a few seconds, and the connection LED on the VCI illuminates solid green,
indicating the connection between the devices is successful.
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The MaxiIM tablet is now ready to perform key programming and vehicle diagnosis.
4.1.3 No Communication Message
A. If the tablet is not connected to the VCI, an “Error” message displays. An “Error”
message indicates the tablet is not communicating with the VCI, and so cannot gain
access to the vehicle control module. In this case, you need to do the following
check-ups:
⚫ Check if the VCI is powered on.
⚫ In case of wireless connection, check if the network is configured correctly, or if
the right device has been connected.
⚫ During the diagnosis process, if communication is suddenly interrupted due to
the loss of signal, check if there are any objects that causes signal interruption.
⚫ Check if the VCI is properly positioned. It is recommended to put the MaxiFlash
with the front side up.
⚫ Try standing closer to the VCI to obtain more stable signals, and faster
communication speed. In case of wired connection, check the cable connection
between the tablet and the VCI.
⚫ Check if the green LED on the VCI is illuminated for BT or USB.
⚫ Check if the Error LED on the VCI is on, this may indicate there is a
communication error between the devices, in this case try re-establishing the
connection again; if it does not work, there may be a hardware problem with the
device, in this case contact Autel or local distributor for technical support.
B. If the VCI is unable to establish a communication link, a prompt message displays
with check instructions. The following conditions are the possible causes for this
massage to display:
⚫ The VCI is unable to establish a communication link with the vehicle.
⚫ You’ve selected a system for testing that the vehicle is not equipped with.
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ There is a wiring fault on the vehicle, or the data cable or adapter.
⚫ There is a circuit fault in the data cable or adapter.
⚫ Incorrect vehicle identification was entered.
4.2 Getting Started
Ensure a communication link is established between the test vehicle and the tablet via
the main cable, and the XP400 Pro is connected to the tablet with the supplied USB cable.
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4.2.1 Vehicle Menu Layout
When the tablet is properly connected to the vehicle, the platform is ready to start vehicle
diagnosis. Tap on the IMMO application button on the MaxiIM Job Menu to access the
Vehicle Menu.
Figure 4-1 Vehicle Menu
1. Top Toolbar Buttons
2. Manufacturer Buttons
4.2.1.1 Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and described in
the table below:
Table 4-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiIM Job Menu.
VID
Tap this button to open a dropdown list:
⚫ Tap Auto Detect for auto VIN detection.
⚫ Tap Manual Input to enter VIN manually.
⚫ Tap Scan VIN/License to scan VIN, Barcode or
License Number.
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Button
Name
Description
All
Displays all the vehicle makes in the vehicle menu.
Favorites
Displays user-selected favorite vehicle makes.
History
Displays the stored test vehicle history records. This
option provides you direct access to the previously tested
vehicle recorded during previous test sessions. See
Vehicle History for details.
America
Displays the American vehicle menu.
Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
China
Displays the Chinese vehicle menu.
Search
Displays the virtual keyboard to manually enter the
specific vehicle make required.
Cancel
Exits the search screen or cancels an operation.
4.2.1.2 Manufacturer Buttons
To begin, select the manufacturer button of the test vehicle, followed by the mode
selection.
4.3 Vehicle Identification
The MaxiIM IMMO system supports five methods for vehicle identification.
1. Auto Detect
2. Manual Input
3. Scan VIN/License
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4. Automatic Selection
5. Manual Selection
4.3.1 Auto Detect
The MaxiIM IMMO system features the latest VIN-based Auto Detect function to identify
vehicles and it is applied to IMMO, Programmer, Diagnostics, and Service applications.
➢ To perform Auto Detect
1. Tap the IMMO application button on the MaxiIM Job Menu. The Vehicle Menu
displays.
Figure 4-2 Auto VIN Screen
2. Tap the VID button on the top toolbar to open a dropdown list.
3. Select Auto Detect. Once the test vehicle is successfully identified, the screen
will display the vehicle profile. Tap OK at the bottom right to confirm the vehicle
profile. If the VIN does not match with the test vehicle’s VIN, enter VIN manually
or tap Read to acquire VIN again.
4. Tap Yes to confirm the vehicle profile or tap No if the information is not correct.
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4.3.2 Manual Input
For vehicles that not supporting the Auto Detect function, you may manually enter the
vehicle VIN.
➢ To perform Manual Input
1. Tap the IMMO application button on the MaxiIM Job Menu. The Vehicle Menu
displays.
2. Tap the VID button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN code or license number.
Figure 4-3 Enter VIN Screen
5. Tap OK to complete or tap X to exit Manual Input.
4.3.3 Scan VIN/License
The Scan VIN/License function provides access to identify the test vehicle information
by simply scanning VIN, barcode, or license number.
➢ To perform the Scan VIN/License
1. Tap IMMO application button on the MaxiIM Job Menu. The Vehicle Menu
displays.
2. Tap the VID button on the top toolbar.
3. Tap Scan VIN/License to enter scanning screen. On the right side of the screen,
from the top to the bottom, three options are available: Scan Barcode, Scan
VIN, and Scan License.
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NOTE
The method of Scan License is supported in some countries and areas. Please manually
enter the license number if it is not available.
Select one of three options and position the tablet to align the VIN or license number
within the scanning window, the result displays in the Recognition result dialog box after
scanned. Tap OK to confirm the result, and then the vehicle information confirmation
screen will display on the tablet. If all the vehicle information is correct, tap the icon in the
middle of the screen to confirm the VIN of the vehicle being tested, tap OK to continue.
Figure 4-4 Scan VIN Code
If the VIN/License number cannot be scanned, please manually enter the VIN/License
number. Tap OK to continue. Manually enter the license number and select a vehicle
brand in the vehicle information confirmation screen. Tap the icon in the middle of the
screen to confirm the VIN of the vehicle being tested, tap OK to continue.
4.3.4 Automatic Selection
The Automatic Selection can be selected after selecting the test vehicle manufacturer.
➢ To perform Automatic Selection
1. Tap the IMMO application button from the MaxiIM Job Menu. The Vehicle Menu
displays.
2. Tap the manufacturer button of the test vehicle.
3. Tap Automatic Selection and the VIN information will be automatically
acquired. Follow the on-screen instruction to display the function screen.
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4.3.5 Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the
specific VIN is unknown, the vehicle can be manually selected.
This mode of vehicle selection is menu driven, repeat the first two steps of the automatic
selection operation and tap Manual Selection. Through a series of on-screen prompts
and selections, the test vehicle is chosen. If needed, tap the ESC button at the bottom-
right corner of the screen to return to the previous screen.
4.4 Navigation
Navigating the IMMO interface and selecting test are discussed in this section.
4.4.1 IMMO Screen Layout
Figure 4-5 Mode Selection Screen
The IMMO screens typically include four sections.
1. Operation Toolbar
2. Status Information Bar
3. Main Section
4. Function Buttons
4.4.1.1 Operation Toolbar
The Operation Toolbar contains a number of buttons such as print and save. The table
below provides a brief description of the operations.
34
Table 4-2 Operation Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiIM Job Menu.
Vehicle
Swap
Exits the function session of the currently identified
test vehicle and returns to the vehicle menu screen.
Settings
Opens the settings screen. See Settings.
Print
Prints a copy of the displayed data. See Printing
Settings for additional information.
Help
Displays operational instructions or tips.
Save
Opens a submenu which provides options for data
storage.
Data
Logging
Records the communication data and ECU
information of the test vehicle. The saved data can
be reported and sent to the technical center via the
Internet.
You can go to the Support application to follow up
the processing progress, see Data Logging for
detailed information.
➢ To print data
1. Tap the IMMO application button on the MaxiIM Job Menu. The Print button on
the toolbar is available throughout the IMMO operations.
2. Tap Print. A drop-down menu displays. Tap Print This Page to print a
screenshot of the current screen or tap Print All Data to print the all data.
3. A temporary file will be created and send to the connected computer for printing.
4. When the file is transferred successfully, a confirmation message displays.
➢ To submit Data Logging reports
1. Tap the IMMO application button on the MaxiIM Job Menu. The Data Logging
button on the toolbar is available throughout the IMMO operations.
2. Tap the Data Logging button to display error options. Select a specific error
and tap OK. A submission form will display to let you fill in the report information.
35
3. Tap the Send button to submit the report form via the Internet. A confirmation
message displays when the report has been successfully sent.
4.4.1.2 Status Information Bar
The Status Information Bar at the top of the Main Section displays the following items:
1. Network Status Icon — indicates whether a network is connected.
2. VCI Icon — indicates the communication status between the tablet and the VCI
device.
3. Battery Icon — displays the vehicle’s voltage status.
4.4.1.3 Main Section
The Main Section of the screen varies depending on the stage of operations. The Main
Section can display vehicle identification selections, the main menu, test data, messages,
instructions, and other information.
4.4.1.4 Function Buttons
The displayed Function Buttons vary depending on the stage of operations. Function
buttons can be used to navigate menus, to save or clear data, to exit scanning and to
perform a number of other control functions. The use of these buttons will be discussed
in detail in the following sections of the corresponding test operations.
4.4.2 Screen Messages
Screen messages appear when additional input is needed before proceeding. There are
mainly three types of on-screen messages: Confirmation, Warning, and Error.
4.4.2.1 Confirmation Messages
This type of messages usually displays as an “Information” screen to inform the user that
a selected action cannot be reversed or when an action has been initiated and
confirmation is needed to continue.
When a user-response is not required to continue, the message displays briefly.
4.4.2.2 Warning Messages
This type of messages displays a warning that a selected action may result in an
irreversible change or loss of data. An example of this type of message is the “Erase
Codes” message.
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4.4.2.3 Error Messages
Error messages display when a system or procedural error has occurred. Examples of
possible errors include a disconnection or communication interruption.
4.4.3 Making Selections
The IMMO application is a menu-driven program that presents a series of choices. As a
selection is made, the next menu in the series displays. Each selection narrows the focus
and leads to the desired test. Tap the screen to make menu selections.
4.5 IMMO
The IMMO application requires a data link to the IMMO electronic control system of the
test vehicle for diagnosis via OBDII connection. The application retrieves vehicle IMMO
information and performs IMMO related functions, including Key Learning, Remote
Control Learning, Remote Control Add, etc.
There are three common modes available when accessing the IMMO section:
1. Automatic Selection
2. Manual Selection
3. System Selection
The available modes displayed on the screen may vary from different vehicle brands.
After a mode is selected and the tablet establishes communication with the vehicle, the
corresponding function menu or selection menu displays.
4.5.1 Automatic Selection
The Automatic Selection provides guided functions with step-by-step instructions. Once
the test vehicle is identified, a vehicle profile will display, select Yes to continue.
There are mainly four options available on the next screen after the vehicle information
is confirmed:
1. IMMO Status Scan
2. Control Unit
3. Hot Function
4. Vehicle IMMO Information
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4.5.1.1 IMMO Status Scan
The IMMO Status Scan function performs a comprehensive scanning over all the
systems on the vehicle’s IMMO ECU in order to locate fault systems and retrieve DTCs.
The sample operation interface of IMMO Status Scan displays as below:
Figure 4-6 IMMO Status Scan Screen
1. Navigation Bar
The Navigation Bar shows the heading of the screen, VCI status and vehicle’s
voltage status. There are two options available:
⚫ Rescan — tap to scan the IMMO system for DTCs again.
⚫ Quick erase DTC — tap to erase the fault codes.
2. Main Section
Figure 4-7 Main Section of IMMO Status Screen
38
Part A displays the scanned systems highlighted by different colors. Each color
represents varied status, which you can check on the screen.
Part B displays scan results with the left column showing scan items and the right
displaying the diagnostic marks, which indicate different conditions of the test result.
⚫ Fault | #: indicates there is/are detected fault code(s) present; “#” indicates the
number of the detected faults.
⚫ Pass | No Fault: indicates the system has passed the scanning process and no
fault has been detected.
⚫ Unknown Status: Indicates the system has not been scanned.
⚫ Not Responded: Indicates the system has not received a response.
⚫ N/A: The system is not selected.
⚫ Unselected System: The system is not selected for testing.
⚫ Selected: The system is selected for testing.
3. Function Buttons
The Function Buttons are described briefly in the table below.
Button
Description
Report
Displays the diagnostic data in the report
form.
Add key(guided)
Enters keys learning program.
Immobilizer learning
Displays Immobilizer learning screen.
ESC
Exits the IMMO Status Scan function.
4.5.1.2 Control Unit
This option allows you to manually locate a required control system for testing through a
series of choices. Simply follow the menu-driven procedure, and make proper selection
each time; the program will guide you to the IMMO function after a few choices you have
made. The functions vary from IMMO parts, please follow the onscreen instructions to
select the correct IMMO part.
39
Take Key Learning as an example.
1. Select Immobilizer/Smart System on the Control Unit menu. Select Key Learning
on the function menu. Continue to select Key Learning on the Key Learning menu.
The tablet will automatically start to read IMMO data.
Figure 4-8 Key Learning Screen 1
2. When Read IMMO data completes, the tablet will prompt a “Do you want to generate
a dealer key?” message, select Yes to confirm, or select No to quit the operation.
Figure 4-9 Key Learning Screen 2
3. Follow the onscreen instruction to place a Blade Key in the XP400 Pro key slot and
press OK to continue.
4. If the new key is blocked, the tablet will ask if you want to unlock the key, select Yes
40
to continue, or select No to quit the operation.
5. A “Make dealer key success!” message displays when the process is completed
successfully.
6. Then the tablet will automatically move to the next step, Key adaption to vehicle, and
the following message will prompt up.
7. Make selections according to the test vehicle.
8. Input the numbers of the keys to be learned and press OK to continue.
Figure 4-10 Key Learning Screen 3
9. Follow the onscreen instructions to insert the key to be learned into the vehicle
ignition switch.
Figure 4-11 Key Learning Screen 4
41
10. When Key Learning is completed successfully, the following screen displays. Press
OK to exit the function.
Figure 4-12 Key Learning Screen 5
4.5.1.3 Hot Function
Hot Function consists of guided functions with step-by-step instructions. The available
functions may vary from the test vehicle. The function may include Add Key (guided).
Follow the corresponding on-screen instructions to complete the operation.
Figure 4-13 Hot Function Screen
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4.5.1.4 Vehicle IMMO Information
This function displays the specific information of the tested vehicle, including key
information, and OBD position.
Figure 4-14 Vehicle IMMO Information Screen
4.5.2 Manual Selection
For vehicles that do not support Auto selection by VIN, you may manually select your
vehicle information by tapping on Manual Selection. After the vehicle information is
selected, a vehicle profile will display. Select OK to continue.
➢ To perform Manual Selection
1. Tap IMMO application button on the MaxiIM Job Menu.
2. Select the manufacturer button of the test vehicle.
3. Tap Manual Selection and select the test vehicle information such as model,
year, key type, etc. Select OK to confirm the vehicle information. Follow the on-
screen instructions to display the function screen.
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4.5.3 System Selection
The System Selection provides direct access to vehicles’ immobilizer systems. The
selections may include Read Immobilizer Password, Keyless System, IMMO module
replacement, etc. Follow the on-screen instructions to complete the operation.
Figure 4-15 System Selection Screen
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5 Programmer
The Programmer application requires connection between the tablet and the XP400 Pro,
and no vehicle connection is required. This application can access the key chip, read,
retrieve, and write key information, as well as other key related functions.
5.1 Operations
There are five available options when you access the Programmer application:
1. Key — performs keys reading and writing function, remote detection and view keys
information.
2. Chip (EEPROM, MCU, ECU) — performs chip reading and writing function.
3. Universal Key — generates universal keys, detects universal keys information, and
adjusts buttons.
4. Write Key via Dump — allows you to generate keys without the vehicle but with the
ECU chip.
5. Version Information — checks the version of the programmer.
Select the targeted function and follow the on-screen instructions to complete the
operation.
Figure 5-1 Programmer Function Menu
45
Take Chip Read & Write as an example:
1. Tap Programmer on the MaxiIM Job Menu.
2. Select Chip (EEPROM, MCU, ECU) on the Type selection menu.
3. Select Chip Read & Write on the Functions menu.
4. In this example, select EEPROM on the following screen.
Figure 5-2 Chip Read & Write Screen
5. The screen displays the types of EEPROM supported. Select the right type.
Figure 5-3 EEPROM Screen
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6. Select Read on the next menu.
Figure 5-4 Read Menu
7. The chip data screen displays. Select Save to save the data, or select Cancel to
exit.
Figure 5-5 Read Operation Screen
47
8. Type the file name and select Save, the chip data will be saved on the tablet. And a
“File saved successfully.” message displays.
Figure 5-6 Save Data Screen
9. Select Write on the operations menu. The tablet will open the default folder, select
the saved data and click OK to write it into a black chip. And a “Chip written
successfully.” message displays.
Figure 5-7 Write Screen
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6 Diagnostics
The Diagnostics application can retrieve ECU information, read & erase DTCs, and view
live data. The Diagnostics application can access the electronic control unit (ECU) for
various vehicle control systems, including engine, transmission, antilock brake system
(ABS), airbag system (SRS).
6.1 Diagnosis
The Diagnostics application enables a data link to the electronic control system of the
test vehicle for vehicle diagnosis via OBDII connection. The application performs
functional tests, retrieves vehicle diagnostic information such as trouble and event codes
and live data for various vehicle control systems, such as engine, transmission, and ABS.
There are two main options available when accessing the Diagnosis section:
1. Auto Scan — starts auto scanning for all the available systems on the vehicle.
2. Control Unit — displays a selection menu of all available control units of the test
vehicle.
After a section is made and the tablet establishes communication with the vehicle, the
corresponding function menu or selection menu displays.
Auto Scan
The Auto Scan function performs a comprehensive scanning over all the ECUs in the
vehicle to locate systems’ faults and retrieve DTCs. The sample operation interface of
Auto Scan displays as below:
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Figure 6-1 Auto Scan Operation Screen
1. Navigation Bar
⚫ List Tab — displays the scanned data in list format.
⚫ Progress Percentage — indicates the test progress.
2. Main Section
Column 1 — displays the sequence numbers.
Column 2 — displays the scanned systems.
Column 3 — displays the diagnostic indicators describing test results.
These indicators are defined as follows:
Fault(s) | #: Fault(s) indicates there is/are detected fault code(s) present; “#”
indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning process and
no fault has been detected.
Not Scanned: Indicates the system has not been scanned.
No Response: Indicates the system has not received a response.
Column 4 — to perform further diagnosis or testing on a specific system item. Tap
the button to the right of that item. A Function Menu screen will display.
3. Function Buttons
A brief description of the operations of the Function Buttons are displayed in the
table below.
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Table 6-1 Function Buttons in Auto Scan
Item
Description
Report
Displays the diagnostic data in the report form.
Quick
Erase
Deletes codes. A warning message screen will display to
inform you of possible data loss when this function is
selected.
Fault
Scan
Launches diagnostic scanning. It will change to Pause
during scanning.
Pause
Suspends scanning and it will change to Continue
button after tapping.
Enter
System
Enters the ECU system.
ESC
Returns to the previous screen or exits Auto Scan.
➢ To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through menu-driven
selections in Control Unit.
5. Select the desired diagnostic function on the Function Menu.
Control Unit
Manually locate a required control system for testing through a series of selection choices.
Follow the menu driven procedures and make proper selection; the application guides
the user to the proper diagnostic function menu based on selections.
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Figure 6-2 Function Menu Screen
The Function Menu options vary slightly from different vehicles. The function menu may
include:
⚫ ECU Information — provides the retrieved ECU information in detail. An information
screen opens upon selection.
⚫ Trouble Codes — includes Read Codes and Erase Codes functions, displaying
detailed information of DTC records retrieved from the test vehicle’s ECU and
erasing DTC records and other data from the test vehicle’s ECU.
⚫ Live Data — retrieves and displays live data and parameters from the test vehicle’s
ECU.
⚫ Active Test — provides specific subsystem and component tests. This selection
may appear as Actuators, Actuator Test, or Function Tests and the tests options vary
by vehicle manufacturer and model.
⚫ Special Function — provides component adaptation or variant coding functions for
custom configurations, and also allows you to reprogram adaptive values for certain
components after making repairs. Depending on the test vehicle, this selection may
sometimes appear as Control Unit Adaptations, Variant Coding, Configuration or
something similar.
6.1.1 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers and other specifications. The sample ECU
Information screen displays as below:
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Figure 6-3 ECU Information Screen
1. Main Section — the left column displays the item names; the right column shows the
specifications or descriptions.
2. Function Button — ESC (or Back) button is available; tap it to exit after viewing.
6.1.2 Trouble Codes
This function retrieves and displays the DTCs from the vehicle’s control system. The
Trouble Codes screen varies for each vehicle being tested. On some vehicles, freeze
frame data can also be retrieved for viewing. The sample Read Codes screen displays
as below:
Figure 6-4 Trouble Codes Screen
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1. Main Section
⚫ Column 1 — displays the retrieved codes from the vehicle.
⚫ Column 2 — indicates the status of the retrieved codes.
⚫ Column 3 — detailed descriptions for the retrieved codes.
⚫ Snowflake Icon — only displays when freeze frame data is available for viewing;
selecting this icon will display a data screen, which looks and behaves similar
to the Read Codes screen.
2. Function Button
⚫ Freeze Frame — tap to view the freeze frame data.
⚫ Search — tap to search related fault code information on Google.
⚫ Erase Codes — tap to clear the diagnostic trouble code.
After reading the retrieved codes from the vehicle and certain repairs have been
carried out, you can decide to erase the codes from the vehicle using this function.
Before performing this function, make sure the vehicle’s ignition key is in the ON
(RUN) position with the engine off.
➢ To erase codes
1. Tap Erase Codes from the Function Buttons.
2. A warning message displays to advice of data loss if this function is
completed.
a) Tap Yes to continue. A confirming screen displays when the operation
is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if codes have been erased
successfully.
⚫ Read Codes — retrieves and displays the DTCs from the vehicle control system.
The Read Codes screen varies from each vehicle being tested.
⚫ ESC — tap to return to the previous screen or exit the function.
6.1.3 Live Data
When this function is selected, the screen displays the data list for the selected module.
The items available for any control module vary from one vehicle to another. The
parameters display in the order that they are transmitted by the ECM, so expect variation
between vehicles.
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Gesture scrolling allows for quick movement through the data list. Use one or two fingers
to swipe the screen up or down to locate the data you want. The figure below shows a
typical Live Data screen:
Figure 6-5 Live Data Screen
1. Main Section
⚫ Name Column — displays the parameter names.
a) Check Box — tap the check box on the left side of the parameter name to
make item selection. Tap the check box again to deselect the item.
b) Drop-down Button — tap the drop-down button on the right side of the
parameter name to open a sub menu, providing data display mode options.
⚫ Value Column — displays the values of the parameter items.
⚫ Unit Column — displays the unit for the parameters. To change the unit mode,
tap the Settings button on the top toolbar and select a required mode. See Unit
for more information.
Display Mode
There are four types of display modes available for data viewing. Select the proper
mode for the diagnostic purpose.
Tap the drop-down button on the right side of a parameter to open a submenu. A
total of 7 buttons will be displayed: The 4 buttons to the left represent different data
display modes, plus one Information button, active when additional information is
available, and one Unit Change button, for switching the unit of displayed data, and
one Trigger button, tap to open the “Trigger Settings” screen.
Each parameter item displays the selected mode independently.
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1) Analog Gauge Mode — displays the parameters in form of an analog meter
graph.
2) Text Mode — this is the default mode which displays the parameters in texts
and shows in list format.
NOTE
Status parameters, such as a switch reading, can primarily be viewed in text form such
as ON, OFF, ACTIVE, and ABORT. Whereas, value parameters, such as a sensor
reading, can be displayed in text mode and additional graph modes.
3) Waveform Graph Mode — displays the parameters in waveform graphs.
When this mode is selected, five control buttons display on the right side of the
parameter item for manipulation of display status.
⚫ Settings Button (SetY) — sets the minimum and maximum value of the Y axis.
⚫ Scale Button — changes the scale values that are displayed below the
waveform graph. There are four scales available: x1, x2, x4 and x8.
⚫ Edit Button — edit the waveform color and the line thickness.
⚫ Zoom-in Button — tap once to display the selected data graph in full screen.
⚫ Exit Button — tap to exit the waveform graph mode.
Full Screen Display — this option is only available in the waveform graph mode,
and primarily used in Graph Merge status for data comparison. Under this mode,
there are four control buttons available on the top-right side of the screen.
⚫ Scale Button — tap to change the scale values, which are displayed below the
waveform graph. There are four scales available: x1, x2, x4 and x8.
⚫ Edit Button — tap to open an edit window, in which you can set the waveform
color and the line thickness displayed for the selected parameter item.
⚫ Zoom-out Button — tap to exit full screen display.
⚫ Exit Button — tap to exit the waveform graph mode.
➢ To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph mode.
2. Tap the Zoom-in button on the right to display the data graph in full screen.
3. Tap the Edit button. An edit window displays.
4. Select a parameter item on the left column.
5. Select a desired sample color from the middle column.
6. Select a desired sample line thickness from the right column.
7. Repeat step 3-5 to edit the waveform for each parameter item.
8. Tap Done to save the setting and exit, or tap Cancel to exit without saving.
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4) Digital Gauge Mode — displays the parameters in form of a digital gauge graph.
Trigger Settings
On the trigger settings screen, you can set a standard range by filling in a Minimum
value and a Maximum value. When exceeding this range, the trigger function will be
executed and the device will automatically record and save the generated data. You
can check the saved live data by tapping the Review button at the bottom of the
screen.
Tap the drop-down button on the right side of the parameter name to open a
submenu. The Trigger button is the last one in the submenu. Tap to display the
trigger settings window.
Figure 6-6 Trigger Setting Screen
Two buttons and two input boxes are available in the Trigger Settings window.
a) Trigger — switches the trigger on and off. The trigger is On by default.
b) Buzzer Alarm — switches the alarm on and off. The alarm function makes a beep
sound as an alert when the data reading reaches the preset minimum or maximum
point. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to display a virtual keyboard to enter the required lower
limit value.
d) MAX — tap this input box to display a virtual keyboard to enter the required upper
limit value.
When the trigger is successfully set, a trigger mark displays in front of the parameter
name. The mark disappears when it is not triggered, and displays when triggered.
Moreover, two horizontal lines display on each of the data graphs (when Waveform
Graph Mode is applied) to indicate the alarm point. The limit lines are shown in
different colors to differentiate them from the parameter waveforms.
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2. Function Buttons
The operations of available function buttons on Live Data screen are described
below:
Cancel All — tap this button to cancel all selected parameter items. Up to 50
parameters can be selected at one time.
Show Selected/Show All — tap this button to switch between the top options; one
displays the selected parameter items, the other displays all the available items.
Graph Merge — taps this button to merge selected data graphs (for Waveform
Graph Mode only). This function is useful for comparisons between different
parameters.
NOTE
In this mode, Graph Merge can only display up to three parameter items.
➢ To merge selected data graphs
1. Select parameter items to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data Screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap the Got It button to return to the
previous screen and select supported parameters.
b) If parameters are selected that are not supported in this mode, a message
will display advising the user to select parameters that are supported. A
message will also display if more than 5 parameters have been selected.
Please select 2 to 5 of the supported parameters and tap the OK button to
merge.
3. Tap the Cancel Merging button at the bottom of the Live Data screen to cancel
merge.
To Top — moves a selected data item to the top of the list.
Setting — tap this button to set recording duration.
➢ To set live data record duration
1. Tap Setting button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording Time After Trigger bar and select a
time length.
3. Tap OK to save the setting and return to the Live Data Setting screen, or tap
the X button at the upper-right corner to exit without saving.
4. Tap Done at the upper-right corner of the Live Data Setting screen to confirm
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and save the setting, and return to the Live Data screen, or tap Cancel to exit
without saving.
Clear Data — clears all previously retrieved parameter values at a particular cutting
point.
Freeze — displays the retrieved data in freeze mode.
⚫ Previous Frame — displays previous frame if the freeze frame data.
⚫ Next Frame — advances to the next frame in the freeze frame data.
⚫ Play/Pause — tap to play/pause the frozen data.
⚫ Resume — tap to exit the freeze data mode and return normal data display.
Record — starts recording the live data of the selected data. Tap the Record button
at the bottom of the Live Data screen. A message will display prompting user to
select parameters to record. Tap the Got It button to confirm. Scroll down and select
data to record. Tap the Record button to start recording. Tap the Resume button to
stop recording. The recorded live data can be viewed in the Review section at the
bottom of the Live Data screen. The recorded data can also be reviewed in the Data
Manager application.
Review — reviews the recorded data. Tap the Review button to display a recording
list and select one item to review.
NOTE
Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed in "Review Data" in the Data
Manager application.
⚫ Previous Frame — switches to the previous frame of recorded data.
⚫ Next Frame — switches to the next frame of recorded data.
⚫ Play/Pause — tap to play/pause the recorded data.
⚫ Show Selected — displays the selected parameter items.
⚫ Graph Merge — merges selected data graphs.
⚫ Back — exits the review, and return to the Live Data screen.
Back — returns previous screen or exits the function.
6.1.4 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available test varies by vehicle manufacturer, year, and model, and only the
available tests display in the menu.
During an active test, the tablet sends commands to the ECU in order to drive the
actuators. This test determines the integrity of the system or parts by reading the engine
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ECU data, or by monitoring the operation of the actuators, such as switching a solenoid,
relay, or switch, between two operating states.
Selecting Active Test opens a menu of test options that varies by vehicle make and
model. Selecting a menu option activates the test. Follow all screen instructions while
performing tests. How and what information is presented on the screen varies according
to the type of test being performed. Some toggle and variable control tests display Active
Test Controls at the top of the screen with data stream information below, or vice versa.
Figure 6-7 Active Test Screen
The function buttons at the lower-right corner of the Active Test screen manipulate the
test signals. The operational instructions are displayed on the main section of the test
screen. Simply follow the on-screen instructions and make appropriate selections to
complete the tests. Each time when an operation is successfully executed, message
such as “Command Finished”, “Activation Successful”, or something similar displays.
Tap the ESC function button to exit the test when finished.
6.1.5 Special Function
These functions perform various component adaptations, allowing you to recalibrate or
configure certain components after making repairs or replacement.
Select a function to display detailed information and the execution screen.
Tap a function button to perform the selected function or exit the function.
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6.2 Generic OBDII Operations
A fast-access option for OBDII/EOBD vehicle diagnosis is available on the Vehicle Menu
screen. This option presents a quick way to check for DTCs, isolate the cause of an
illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions
certification testing, and perform a number of other services that are emissions-related.
The OBD direct access option is also used for testing OBDII/EOBD compliant vehicles
that are not included in the database.
Functions of the diagnostics toolbar buttons at the top of the screen are the same as
those available for specific vehicle diagnostics. See Table 4-2 Operation Toolbar Buttons
for details.
6.2.1 General Procedure
➢ To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiIM Job Menu. The Vehicle
Menu displays.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle.
Auto Scan — when this option is selected the diagnostic tool attempts to
establish communication using each protocol in order to determine which
one the vehicle is broadcasting on.
Protocol — when this option is selected the screen opens a submenu of
various protocols. A communication protocol is a standardized way of data
communication between an ECM and a diagnostic tool. Global OBD may
use several different communication protocols.
3. Select a specific protocol under the Protocol option. Wait for the OBDII
Diagnostic Menu to appear.
4. Select a function option to continue.
⚫ DTC & FFD
⚫ I/M Readiness
⚫ Live Data
⚫ On-Board Monitor
⚫ Component Test
⚫ Vehicle Information
⚫ Vehicle Status
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NOTE
Some functions are supported only on certain vehicle makes.
6.2.2 Function Descriptions
This section describes the various functions of each diagnostic option:
6.2.2.1 DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and Pending
Codes. When the Freeze Frame data of certain DTCs are available for viewing, a
snowflake button will display on the right side of the DTC item. The erase codes function
can be applied by tapping the Erase Codes button at the bottom of the screen.
⚫ Stored Codes
Stored codes are the current emission related DTCs from the ECM of the vehicle.
OBDII/EOBD Codes have a priority according to their emission severity, with higher
priority codes overwriting lower priority codes. The priority of the code determines
the illumination of the MIL and the codes erase procedure. Manufacturers rank
codes differently, so expect to see differences between makes.
⚫ Pending Codes
These are codes whose setting conditions were met during the last drive cycle, but
need to be met on two or more consecutive drive cycles before the DTC actually
sets. The intended use of this service is to assist the service technician after a
vehicle repair and after clearing diagnostic information, by reporting test results after
a driving cycle.
a) If a test failed during the driving cycle, the DTC associated with that test is
reported. If the pending fault does not occur again within 40 to 80 warm-up
cycles, the fault is automatically cleared from memory.
b) Test results reported by this service do not necessarily indicate a faulty
component or system. If test results indicate another failure after additional
driving, then a DTC is set to indicate a faulty component or system, and the MIL
is illuminated.
⚫ Freeze Frame
In most cases the stored frame is the last DTC that occurred. Certain DTCs, which
have a greater impact on vehicle emission, have a higher priority. In these cases,
the top prioritized DTC is the one for which the freeze frame records are retained.
Freeze frame data includes a “snapshot” of critical parameter values at the time the
DTC is set.
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⚫ Erase Codes
This option is used to clear all emission related diagnostic data such as, DTCs,
freeze frame data and manufacturer specific enhanced data from the vehicle’s ECM.
A confirmation screen displays when the clear codes option is selected to prevent
accidental loss of data. Select Yes on the confirmation screen to continue or No to
exit.
6.2.2.2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for compliance to a state emissions
program. Selecting I/M Readiness opens a submenu with two choices:
⚫ Since DTCs Cleared — displays the status of monitors since the last time the DTCs
are erased.
⚫ This Driving Cycle — displays the status of monitors since the beginning of the
current drive cycle.
6.2.2.3 Live Data
This function displays the real time PID data from ECU. Displayed data includes analog
inputs and outputs, digital inputs and outputs, and system status information broadcast
on the vehicle data stream.
Live data can be displayed in various modes, see Live Data for detailed information.
6.2.2.4 On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests are useful
after servicing or after erasing a vehicle’s control module memory.
6.2.2.5 Component Test
This service enables bi-directional control of the ECM so that the diagnostic tool is able
to transmit control commands to operate the vehicle systems. This function is useful in
determining whether the ECM responds to a command well.
6.2.2.6 Vehicle Information
The option displays the vehicle identification number (VIN), the calibration identification,
and the calibration verification number (CVN), and other information of the test vehicle.
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6.2.2.7 Vehicle Status
This item is used to check the current condition of the vehicle, including communication
protocols of OBDII modules, retrieved codes amount, status of the Malfunction Indicator
Light (MIL), and other additional information.
6.3 Exiting Diagnostics
The Diagnostics application remains open as long as there is an active communication
with the vehicle. You must exit the diagnostics operation to stop all communications with
the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if communication is
disrupted. Make sure all connections, such as USB cable and wireless connection, are
properly connected at all times during testing. Exit all tests before disconnecting the test
connection or powering down the tool.
➢ To exit the Diagnostics application
1. On an active diagnostic screen, tap the Back or ESC function button to exit a
diagnostic session step-by-step.
2. Or tap the Vehicle Swap button on the diagnostics toolbar to return to the
Vehicle Menu screen.
3. From the Vehicle Menu screen, tap the Home button on the top toolbar; or tap
the Back button on the navigation bar at the bottom of the screen.
4. Or tap the Home button on the diagnostics toolbar to exit the application directly
and go back to the MaxiIM Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other MaxiIM applications, or exit the MaxiIM Diagnostic System and return
to the Android System’s Home screen.
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7 Service
The Service section is specially designed to provide you with quick access to the vehicle
systems for various scheduled service and maintenance performances. The typical
service operation screen is a series of menu driven executive commands. By following
the on-screen instructions to select appropriate execution options, enter correct values
or data, and perform necessary actions, the system will guide you through the complete
performance for various service operations.
After entering each special function, the displayed screen consists of two applications:
Diagnosis and Hot Functions. The Diagnosis is for you to read/clear data since this is
necessary after some special functions. Hot Functions consists of sub functions of the
selected special function.
Several most commonly used services are described in this chapter.
7.1 Oil Reset
This function allows you to perform reset for the Engine Oil Life system, which calculates
an optimal oil life change interval depending on the vehicle driving conditions and climate.
The Oil Life Reminder must be reset every time the oil is changed, so the system can
calculate when the next oil change is required.
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the scan tool can perform added functionality to reset additional
service lights (maintenance cycle, service interval). Taking BMW as an example, its
service reset function includes engine oil, spark plugs, front/rear brakes, coolant,
particle filter, brake fluid, micro filter, vehicle inspection, exhaust emission inspection
and vehicle check.
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7.2 Electronic Parking Brake (EPB)
This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement, etc.
7.2.1 EPB Safety
It may be dangerous to perform Electronic Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind.
✓ Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
✓ The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
✓ Only carry out maintenance work when the vehicle is stationary and on level ground.
✓ Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electronic Parking Brake system.
7.3 Battery Management System (BMS)
The BMS (Battery Management System) allows the scan tool to evaluate the battery
charge state, monitor the close-circuit current, register the battery replacement, and
activate the rest state of the vehicle.
NOTE
1. This function is not supported by all vehicles. The screens shown in this section are
examples.
2. The sub functions and actual test screens of the BMS may vary for different test
vehicles, please follow the on-screen instructions to make correct option selection.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
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such as capacity and type, with the battery used in the vehicle. If the original battery is
replaced with a different type of battery (e.g. a lead-acid battery is replaced with an AGM
battery) or a battery with a different capacity (mAh), the vehicle may require
reprogramming the new battery type in addition to performing the battery reset. Consult
the vehicle manual for additional vehicle-specific information.
7.4 Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering wheel position
as the straight-ahead position in the steering angle sensor EEPROM. Therefore, the front
wheels and the steering wheel must be set exactly to the straight-ahead position before
calibration. In addition, the vehicle identification number is also read from the instrument
cluster and stored permanently in the steering angle sensor EEPROM. On successful
completion of calibration, the steering angle sensor fault memory is automatically cleared.
Calibration must always be carried out after the following operations:
⚫ Steering wheel replacement
⚫ Steering angle sensor replacement
⚫ Any maintenance that involves opening the connector hub from the steering angle
sensor to the column
⚫ Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism
⚫ Wheel alignment or wheel track adjustment
⚫ Accident repairs where damage to the steering angle sensor or assembly, or any
part of the steering system may have occurred
NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test screens may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selections.
3. Before starting the procedure, make sure the vehicle has ESC. Look for the button
on dash.
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7.5 Tire Pressure Monitoring System (TPMS)
This function allows you quickly look up the tire sensor IDs from the vehicle's ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
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8 Update
The Update application on the tablet downloads the latest version of the software. The
updates improve the MaxiIM applications’ capabilities, typically by adding new tests, new
model coverage or by adding new or enhanced applications.
The tablet automatically searches for available updates for all of the MaxiIM software
when it is connected to the Internet. Any updates that are found can be downloaded and
installed on the device. This section describes update procedures in the MaxiIM system.
NOTE
Ensure the tablet is registered before utilizing the Update application. See Autel User
Center for a comprehensive registration guide.
➢ To update the software
1. Power up the tablet, and ensure that it is connected to a power source and has
a steady Internet connection.
2. Tap the Update application button from the MaxiIM Job Menu. The Update
application screen displays.
3. On the Update screen, tap the Get button to update the specific item(s) or tap
the Update All button to update all available items.
4. Tap More to view the details of all the available updates. You can also tap the
Get or Update All button for update.
5. During the update, tap the icon to suspend the updating process. Tap the
icon to resume the update and the process will continue from the pause point.
6. When the updating process is completed, the software will be installed
automatically. The new version will replace the older version.
NOTE
For the account management, proceed to the Member Center tab.
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9 Settings
Selecting Settings application opens a setup screen, on which you can adjust default
setting and view information about the MaxiIM system. The following options are
available for the MaxiIM system settings:
⚫ Unit
⚫ Language
⚫ Printing Settings
⚫ Push Notifications
⚫ Scan Report
⚫ Auto Update
⚫ Vehicle List
⚫ System Settings
⚫ About
9.1 Unit
This option allows you to adjust the measurement unit for the diagnostic system.
➢ To adjust the units setting
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the Unit option on the left column.
3. Select the required measurement unit. A check mark will display to the right of
the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiIM Job Menu,
or select another setting option for system setup.
9.2 Language
This option allows you to adjust the display language for the MaxiIM system.
➢ To adjust the language setting
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the Language option on the left column.
3. Select the required language. A check mark will display to the right of the
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selected language.
4. Tap the Home button on the top left corner to return to the MaxiIM Job Menu,
or select another setting option for system setup.
9.3 Printing Settings
This option allows you to print any data or information anywhere and anytime via Wi-Fi
connection.
➢ To setup the printer connection
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the Printing Settings option on the left column.
3. Tap the Print via PC-Link or Print via Wi-Fi to conform the print method. A
check mark will display to the right of the selected item.
4. Tap the Home button on the top-left corner to return to the MaxiIM Job Menu.
Or select another setting option for system setup.
NOTE
The MaxiSys Printer runs automatically after the installation. Before printing, make sure
the Tablet is connected to the same network with the computer, either via Wi-Fi or LAN.
And the computer is connected to a printer.
➢ To install the MaxiSys Printer driver program
1. Download Maxi PC Suite on www.autel.com > Support > Downloads > Autel
Update Tools. Select Maxi PC Suite and click Download here to install the
printer to your PC.
2. Double click the setup.exe file.
3. Select the installation language and the wizard will load momentarily.
4. Follow the instructions on the screen and click Next to continue.
5. Click Install. The printer driver program will be installed to the PC.
6. Click Finish to complete the installation.
➢ To perform printing through the PC
1. Run the PC Link program on the PC.
2. Select the MaxiSys Printer tab.
3. Tap the Print button on the top toolbar of the tablet. A test document will be
sent to the PC.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will print the received document automatically.
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If the Auto Print option is not selected, click the Open PDF File to view all
the temporary files. Select the file(s) needed for printing, then tap Print.
NOTE
To confirm that the printer is functioning normally, you can click Test Print in the PC Link
program to test.
9.4 Scan Report
This option automatically synchronizes the diagnostics information of the vehicle to the
vehicle history and forms a diagnostic report for the user to upload. Tap the ON/OFF
button to enable/disable the Scan Report or Report Upload to Cloud function. The button
appears blue if the function is enabled and is gray if the function is disabled.
NOTE
This function is only available in some areas such as North America.
9.5 Push Notifications
This option allows you to manage notifications. The Notification Preference is turned on
by default and cannot be turned off by users so that certain system notifications such as
system security warnings won’t be blocked. Internet access is required for receiving on-
line messages.
➢ To manage other notifications
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the Push Notifications option on the left column.
3. Tap the button on the right to open a drop-down list.
4. There are four options: Enable all notifications, Limit to 3 notifications or
less per week, Limit to 1 notification per week, and Disable all notifications.
Select whichever you want.
5. Tap the Home button on the top-left corner to return to the MaxiIM Job Menu,
or select another setting option for the system setup.
Notification message will display on the MaxiIM Job Menu. Press on the message bar
and drag it down, and the received messages are shown in the list, slide the list up or
down to view all if the message list covers more than one screen.
Tapping a specific message launches the corresponding application. For example, if you
tap on an Update notification message, the Update application will be launched.
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9.6 Auto Update
The Auto Update allows the tool to automatically update the OS, the MaxiIM system, and
the vehicle software. All you need to do is to switch ON by tapping the button on the right
side of each and set the desired automatic update time.
➢ To set auto system or vehicle update
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the Auto Update option on the left column. The three auto update items list
on the right.
3. Switch the ON button on the right of item that you want to auto update.
4. Tap on the time to set the time of the day for updating. If the update time is set,
the selected software will be automatically updated at the configured time.
5. Tap the Home button on the top-left corner to return to the MaxiIM Job Menu,
or select another setting option for the system setup.
NOTE
Internet connection is necessary for auto update, otherwise it would not work even if you
have already switch it on. Make sure the tool is connected to the Internet for the time you
have set.
9.7 Vehicle List
This option allows you to sort the vehicles either by alphabetical order or by frequency of
use.
➢ To adjust the vehicle list setting
1. Tap Settings on the MaxiIM Job Menu.
2. Tap Vehicle List on the left column.
3. Select the desired sort type. A check mark will display to the right of the selected
item.
4. Tap the Home icon on the top-left corner to return the MaxiIM Job Menu, or
select another settings option for the system setup.
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9.8 System Settings
This option provides you a direct access to the Android background system setting
screen, on which you can adjust various system settings for the Android system platform,
regarding wireless and networks settings, various device settings such as sound and
display, as well as system security settings, and check the associated information about
the Android system, etc.
You may refer to Android documentation for additional information about Android system
settings.
9.9 About
The About option provides information of the MaxiIM diagnostic device regarding the
product name, version, hardware, and serial number, etc.
➢ To check the MaxiIM product information in About
1. Tap the Settings application on the MaxiIM Job Menu.
2. Tap the About option on the left column. The product information screen
displays on the right.
3. Tap the Home button on the top-left corner to return to the MaxiIM Job Menu,
or select another setting option for the system setup after viewing.
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10 Remote Desktop
The Remote Desktop application launches the TeamViewer Quick Support program,
which is a simple, fast and secure remote-control interface. You can use the application
to receive ad-hoc remote support from Autel's support center, colleagues, or friends, by
allowing them to control your MaxiIM tablet on their PC via the TeamViewer software.
10.1 Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a globally unique
ID. The first time the Remote Desktop application is started, this ID is generated
automatically based on the hardware characteristics and will not change.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from the third party.
Figure 10-1 Remote Desktop Screen
➢ To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application on the MaxiIM Job Menu. The
TeamViewer interface displays and the device ID is generated and shown.
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3. Your partner must install the Remote Control software to his/her computer by
downloading the TeamViewer full version program online
(http://www.teamviewer.com), and then launch the software.
4. Provide your ID to the partner, and wait for him/her to send you a remote-control
request.
5. A message will appear asking for your confirmation to allow remote-control on
your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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11 Data Manager
The Data Manager application is used to store, print, and review the saved files, manage
the workshop information, customer information records, and keep vehicle history
records.
Tapping the Data Manager application opens the file system menu. There are nine main
functions available.
Figure 11-1 Data Manager Main Screen
Table 11-1 Buttons in Data Manager
Button
Name
Description
Vehicle History
Reviews the diagnostic history record.
Workshop
Information
Edits the information of workshops.
Customer
Creates a new customer account file.
Image
Reviews the screenshots.
Cloud Report
Tap to review the saved reports and share cloud
reports.
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Button
Name
Description
PDF
Reviews the diagnostic reports.
Review Data
Reviews the recorded data.
Data Logging
Reviews the communication data and ECU
information of the vehicle. The saved data can be
reported and sent to the technical center via the
internet.
Apps Uninstall
Uninstalls applications.
11.1 Vehicle History
This function stores records of vehicle history, including vehicle information and the
retrieved DTCs from previous diagnostics sessions. Test information is summarized and
displayed in an easy-to-read table listing. The Vehicle History also provides direct access
to the previously tested vehicles and allows you to directly restart a diagnostics session
without needing to perform auto or manual vehicle selection.
Figure 11-2 Vehicle History Screen
1. Top Toolbar Buttons — displays navigation and application controls
2. Main Section — displays all the vehicle history records.
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➢ To activate a test session for the recorded vehicle
1. Tap Data Manager on the MaxiIM Job Menu.
2. Tap Vehicle History to open the screen. Tap the IMMO, Diagnostics, or
Service tab to select test records.
3. Tap IMMO icon at the bottom of the thumbnail of a vehicle record.
4. The IMMO screen of the vehicle displays and a new IMMO session is activated,
see IMMO for detailed instructions on vehicle IMMO operations. Or,
5. Select a vehicle thumbnail. A historical test record screen displays. Review the
recorded information of the vehicle, and tap the IMMO button on the upper-right
corner to continue IMMO.
11.1.1 Historical Test Record
The historical test record is a detailed data form of the tested vehicle, which includes
general vehicle information, service record, customer information, and the diagnostic
trouble codes retrieved from the previous test sessions. Technician notes will also display
if present.
NOTE
The MaxiIM tablet must connect to the VCI to restart test sessions on the previously
tested vehicles.
➢ To edit the Historical Test record
1. Tap Data Manager on the MaxiIM Job Menu.
2. Tap Vehicle History.
3. Select the specific vehicle history record thumbnail on the main section. The
Historical Test screen will display.
4. Tap Edit (a pen icon) to start editing.
5. Tap each item to input information.
NOTE
The vehicle VIN, license number, and customer account information are correlated by
default. Vehicle records will automatically be correlated using this vehicle and customer
identification.
6. Tap Add to customer to correlate the historical test record sheet to an existing
customer account, or add a new associated account to be correlated with the
vehicle record.
7. Tap Done to save the updated record, or tap Cancel to exit without saving.
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11.2 Workshop Information
The Workshop Information screen allows you to enter, edit, and save thee detailed
workshop information, such as shop name, address, phone number, and other remarks,
which, when printing vehicle diagnostics reports and other associated test file, will display
as the header of the printed documents.
Figure 11-3 Workshop Information Screen
➢ To edit the Workshop Information sheet
1. Tap the Data Manager application on the MaxiIM Job Menu.
2. Tap Workshop Information.
3. Tap on each filed to fill in the appropriate information.
4. Tap Back icon to save the updated workshop information record.
11.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer information accounts that are correlated with the
associated vehicle history records.
➢ To create a customer account
1. Tap the Data Manager application on the MaxiIM Job Menu.
2. Tap Customer.
3. Tap the Add a customer button. An empty information form displays. Tap each
field to fill in the appropriate information.
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NOTE
The items that must be filled are indicated as required fields.
4. Some customers may have more than one vehicle for service; you can always
add new vehicle information to the account. Tap Add new vehicle information,
and then fill in the vehicle information. Tap the button to delete the
information.
5. Tap Complete to save the account, or tap Cancel to exit without saving.
➢ To edit a customer account
1. Tap Data Manager on the MaxiIM Job Menu.
2. Tap Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the top toolbar to start editing.
5. Tap on the field to edit or amend information, and enter updated information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
➢ To delete a customer account
1. Tap Data Manager on the MaxiIM Job Menu.
2. Tap Customer.
3. There are two ways to delete:
⚫ Select a customer account by tapping the corresponding name card. A
Customer Information record displays. Tap Edit on the top toolbar to start
editing. Tap Delete on the top of the screen. A message displays.
⚫ Tap Delete (garbage icon) on the right of the screen. A message displays.
4. Tap OK to conform the command, and the account is deleted. Tap Cancel to
cancel the request.
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11.4 Image
The Image section contains all captured screenshot images.
Figure 11-4 Image Screen
1. Toolbar Buttons — used to edit, print and delete the image files. See the following
table for detailed information.
2. Main Section — displays the stored images.
Table 11-2 Toolbar Buttons in Image
Button
Name
Description
Back
Returns to the previous screen.
Search
Displays the Search column.
Edit
Tapping this button shows the editing toolbar to
select, delete, print, or email the image(s).
Cancel
Tapping this button close the editing toolbar or
cancels file search.
Print
Prints the selected image.
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Button
Name
Description
Delete
Deletes the selected image.
Email
Sends the selected image via an email.
➢ To edit/delete image information
1. Select Data Manager Application on the MaxiIM Job Menu.
2. Select Image to access the image database.
3. Tap the Edit button on the top-right corner of the screen. The editing screen
displays.
4. Select the image(s) you want to edit.
5. Tap Delete to delete the selected images or delete all images. Tap Print to print
the selected image(s) or send the selected image(s) to an email by selecting
Email.
NOTE
To realize the wireless data printing function, you need to install the printer driver program.
11.5 Cloud Report
This section displays the saved reports, which can be transferred to the Autel cloud
platform once a stable network connection is established. These reports can then be
viewed or shared with others.
11.6 PDF Files
The PDF files designated for local viewing are displayed in this section. Enter the PDF
database and select a file to access the saved information.
This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.
11.7 Review Data
The Review Data section allows you to play back the recorded data frames of live data
streams.
On the Review Data main screen, select a record file to play back.
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Figure 11-5 Data Playback Screen
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the record data from frame to frame.
Tap Back to exit data playback.
11.8 Data Logging
The Data Logging section allows you to launch Support platform directly to view all
records of all feedback or no feedback data loggings on the diagnostic system. For more
details, see Data Logging.
11.9 Uninstall Apps
This section allows you to manage the software applications installed on the MaxiIM
diagnostics system. Selecting this section opens a managing screen, on which you can
check all available vehicle diagnostic applications.
Select the vehicle software you want to delete by tapping on the vehicle manufacturer
icon. The selected item will display a blue mark at the upper-right corner. Tap the Delete
button on the top toolbar to delete the software from the system database.
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12 Support
This application launches the Support platform which synchronizes Autel’s online service
base station with the MaxiIM tablet. Connected to Autel’s service channel and online
communities, the Support application provides the quickest way for problem solutions,
allowing you to send help requests to obtain direct service and support.
12.1 Support Screen Layout
The Support application interface is navigated by the Home button on the top toolbar.
And the main section of the Support screen is divided into two sections. The narrow
column on the left is the main menu; select one subject from the main menu to display
the corresponding function screen on the right.
Figure 12-1 Support Application Screen
12.2 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the online registered account, including Personal
Information, Update Information, and Service Information.
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12.2.1 Personal Information
The User Information and Device Information are both included under the Personal
Information section.
⚫ User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, name, address, and other contact information.
⚫ Device Information — displays the registered product information, including the
product serial number, registration time, expired time, and warranty period.
12.2.2 Update Information
The Update Information section displays a detailed list of the product's software update
history, including the product serial number, software version or name, and the update
time.
12.2.3 Service Information
The Service Information section displays a detailed record list of the device's service
history information. Every time the device has been sent back to Autel for repair, the
device’s serial number and other information, such as the fault type, changed
components, or system reinstallation will be recorded and updated to the associated
online product account that will be synchronized to the Service Information section.
12.3 Training
The Training section provides quick links to Autel’s online video accounts. Select a video
channel by language to see all available Autel online tutorial videos on such topics as
product usage techniques and vehicle diagnostics practices.
12.4 Data Logging
The Data Logging section keeps records of all Feedback (submitted), No feedback (not
submitted but saved) or History (up to the latest 20 test records) data loggings on the
diagnostic system. The support personnel will receive and process the submitted reports
through the Support platform. The solution will be sent back as soon as possible. You
may continue to correspond with the Support platform until the issue is resolved.
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➢ To make a reply in a Data Logging session
1. Tap on the Feedback tag to view the list of submitted data loggings.
2. Select a specific item to view the latest update of the processing progress.
3. Tap on the input field on the bottom of the screen and enter your reply, or tap
the Audio button to record a voice message, or tap the Camera button to take
a screenshot.
4. Tap Send to deliver your message to Autel Support.
12.5 FAQ
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel’s online member account and shopping and
payment procedures.
⚫ Account — displays questions and answers about the use of Autel’s online user
account.
⚫ Shopping — displays questions and answers about online product purchase
methods or procedures.
⚫ Payment — displays questions and answers about online product payment methods
or procedures.
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13 VCI Manager
This application pairs the tablet with the VCI device, checks the communication status
and update the VCI firmware.
Figure 13-1 VCI Manager Screen
1. Connection Mode — there are two connection modes available for selection. The
connection state is displayed alongside.
⚫ VCI BT — when paired to a VCI via Bluetooth, the connection state displays as
“Connected.” Otherwise, it displays as “Disconnected.”
⚫ VCI Update — updates VCI firmware via the Internet through the MaxiIM tablet.
➢ To update the VCI firmware
1. Power on the tablet.
2. Connect the VCI device to the tablet via Bluetooth or USB cable.
3. Tap VCI Manager on the MaxiIM Job Menu.
4. Select VCI Update on the connection mode list.
5. The current version and the latest version of the VCI firmware will be
displayed after a few seconds. Tab Update Now to update the VCI firmware
if available.
2. BT Settings — displays the types and product serial numbers for all the devices
available for pairing. Tap a required device to start pairing. The BT status icon
displayed to the left of the device name indicates the received signal strength.
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14 Quick Link
The Quick Link application provides you with convenient access to Autel’s official website
and many other well-known sites in automotive service industry to provide technical help,
knowledge bases, forums, and training and expertise consultations.
Figure 14-1 Quick Link Screen
➢ To open a quick link
1. Tap Quick Link on the MaxiIM Job Menu. The Quick Link application screen
displays.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
➢ To manage the quick links
1. Tap Quick Link on the MaxiIM Job Menu. The Quick Link application screen
displays.
2. Tap the icon on the upper-right corner to add websites. Tap the icon to
delete websites.
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15 User Feedback
The User Feedback application allows you to submit questions related to this product.
➢ To send user feedback
1. Tap User Feedback on the MaxiIM Job Menu. The device information is
automatically synchronized.
Figure 15-1 User Feedback Screen
2. Set Telephone/Email, Feedback type, Theme, and Problem description.
You can also attach voice recordings, photos, screenshots, images or PDF
files. To resolve your issue more efficiently, we recommend you to complete
the information as many details as possible.
3. Tap Submit to send the completed information to Autel’s online service center.
The submitted feedback will be carefully read and handled by our service
personnel.
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16 MaxiViewer
The MaxiViewer application allows you to search the functions supported by our tools
and the version information. There are two ways of searching, either by searching the
product and the vehicle or searching the functions.
➢ To search by product and vehicle
1. Tap MaxiViewer on the MaxiIM Job Menu. The Function Viewer screen displays.
2. Select a product from the product type drop-down list.
3. Select vehicle brand, model, and year.
4. All functions supported by the selected product for the desired vehicle are
displayed with vehicle’s system, type, function, sub function, and version.
➢ To search by functions
1. Tap MaxiViewer on the MaxiIM Job Menu. The Function Viewer screen displays.
2. Select a product from the Product Type drop-down list.
3. Tap the Search icon. Enter the desired function in the search box. The screen
will display all vehicles that support this function, along with information such as
the vehicles’ year, system, capacity, type, function, sub-function, and version.
NOTE
Fuzzy search is supported.
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17 MaxiVideo
The MaxiVideo application configures the MaxiIM tablet to operate as a digital video
scope by simply connecting the tablet to a MaxiVideo Digital Inspection Camera. This
function allows you to examine difficult-to-reach areas normally hidden from sight, with
the ability to record digital still images and videos, which offers you an economical
solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
NOTE
1. The MaxiVideo Digital Inspection Camera and its fittings are additional accessories,
and need to be purchased separately. Both sizes (8.5 mm and 5.5 mm) of the imager
head are optional and available for purchase.
2. This function is compatible with the MaxiVideo Digital Inspection Camera in models
MV105S, MV108S, MV105, and MV108.
3. Connect the tablet with MaxiVideo Digital Inspection Camera using the USB cable.
For detailed operation instructions, please refer to the Quick Reference Guide for
the MaxiVideo Digital Inspection Camera.
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18 MaxiScope
The MaxiScope application configures the MaxiIM tablet to operate as an automotive
oscilloscope when working in combination with the MaxiScope module. This function
provides all the features needed for performing electrical and electronic circuit tests as
well as monitoring signal activities on any modern vehicles, which shows you what is
really going on with a vehicle’s electrical system.
18.1 Safety Information
Follow these instructions to reduce the risk of injury from electric shock and prevent
equipment damage.
A. Maximum input ranges
Observe all terminal ratings and warnings marked on the product.
DANGER
⚫ To prevent electric shock, operate within the safe input range for the scope.
⚫ To prevent electric shock, take all necessary safety precautions when working on
equipment where voltages above the specified input range may be present. Contact
with voltages outside of the specified measuring range presents a risk of electric
shock.
⚫ To prevent injury or death, the oscilloscope must not be directly connected to the
mains (line power). To measure mains voltages, use a differential isolating probe
specifically rated for mains use.
WARNING
Operation outside of the safe input range is likely to cause permanent damage to the
oscilloscope and other connected equipment.
B. Grounding
DANGER
⚫ The scope’s ground connection through the USB cable is for measurement purposes
only. The oscilloscope does not have a protective safety ground.
⚫ Do not connect the ground input (chassis) to any electrical power source. To prevent
personal injury or death, use a voltmeter to check that there is no significant AC or
DC voltage between the oscilloscope ground and the point to which you intend to
connect it.
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WARNING
⚫ Applying a voltage to the ground input is likely to cause permanent damage to the
oscilloscope, the attached computer, and other equipment.
⚫ To prevent measurement errors caused by poor grounding, always use the high-
quality USB cable supplied with the oscilloscope.
C. External connections
DANGER
To prevent injury or death, use only the power cord and adaptor supplied with the product.
D. Environment
DANGER
To prevent injury or death, do not use in wet or damp conditions, or around explosive
gas or vapor.
WARNING
To prevent damage, always use and store your oscilloscope in appropriate environments.
For detailed information on temperature and humidity specifications for both the storage
and usage of the oscilloscope, see Safety Information.
E. Product Maintenance
The product contains no user-serviceable parts. Repair, servicing and calibration require
specialized test equipment and must only be performed by Autel Support or an approved
service provider.
DANGER
To prevent injury or death, do not use the product if it appears to be damaged in any way,
and stop use immediately if you are concerned by any abnormal operations.
WARNING
⚫ Do not tamper with or disassemble the oscilloscope, connectors or accessories.
Internal damage will affect performance.
⚫ Do not block any of the instrument’s air vents, as overheating will cause damage to
the oscilloscope.
⚫ When cleaning the oscilloscope, use wet soft cloth with mild detergent in water. Do
not allow water to enter the oscilloscope casing, as this will cause damage to the
electronics inside.
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18.2 Glossary
18.2.1 AC/DC Control
Each channel can be set to either AC coupling or DC coupling. With DC coupling, the
voltage displayed on-screen is equal to the true voltage of the signal with respect to
ground. With AC coupling, any DC component of the signal is filtered out, leaving only
the variations in the signal for the AC component.
18.2.2 Aliasing
When the signal frequency gets higher than half the scope’s maximum sampling rate and
exceeds the limit, a distorted waveform appears. This distortion is called aliasing.
18.2.3 Analog Bandwidth
All oscilloscopes have an upper limit to the range of frequencies at which they can
measure accurately. The analog bandwidth of an oscilloscope is defined as the frequency
at which a displayed sine wave has half the power of the input sine wave (about 71% of
the amplitude).
18.2.4 Block Mode
A sampling mode in which the computer prompts the oscilloscope to collect a block of
data into its internal memory before stopping the oscilloscope and transferring the whole
block into computer memory. This mode of operation is effective when the input signal
being sampled is high frequency.
18.2.5 Buffer Size/Cache Size
This term indicates the size of the oscilloscope’s buffer memory. The buffer memory is
used by the oscilloscope to temporarily store data. This helps to compensate for the
differences in data transfer rate from one device to another.
18.2.6 Sampling Rate
This term is used to define the number of samples per second captured by the
oscilloscope. The faster the sampling rate of the scope, the more frequently it measures
the signal voltage, and so the more detailed will be the trace that appears on the scope
screen.
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18.2.7 Streaming Mode
This term indicates a sampling mode in which the oscilloscope samples data and returns
it to the computer in an unbroken stream. This mode of operation is effective when the
input signal being sampled is at low frequency.
18.2.8 Time Base
The time base controls the time interval across the scope display.
18.2.9 Voltage Range
The voltage range is the range between the maximum and minimum voltages that can
be accurately captured by the oscilloscope.
18.2.10 Sinusoidal Waveform
This term describes the waveform characteristics typically found in circuits with large
inductance and capacitance, and often referred to as an AC signal. The waveform
alternates either side of 0 volts or may rise and fall creating a regular sinusoidal shape:
Figure 18-1 Sinusoidal Waveform Screen
18.2.11 Amplitude
This term indicates the maximum voltage generated from the zero volts line of the
oscilloscope.
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18.2.12 Frequency
This term describes the number of signal occurrences per second. Frequency is
measured in Hz (hertz).
18.2.13 Square Waveform
This term describes the waveform characteristics normally generated by signals
switching between clearly defined voltage levels, such as a Hal effect sensor signal may
create by switching a voltage to ground. A typical digital square waveform is shown below:
Figure 18-2 Square Waveform Screen
18.2.14 Peak to peak voltage
This term indicates the difference in voltage between the minimum and maximum
voltages occurring in the waveform.
18.3 MaxiScope Module
The MaxiScope Automotive Oscilloscope tool kit is optional and available for purchase
along with the MaxiIM package. There are 2 versions (basic and advanced versions)
available.
The MaxiScope tool kit comes standard with:
⚫ MaxiScope Module
⚫ USB Cable
⚫ Other probe accessories
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Figure 18-3 MaxiScope Module
1. USB Port
2. Input Channel A/B/C/D
3. LED Indicator Light — lights up when powered on, blinks when communicating,
and shimmers when error occurs
4. Warning Triangle — indicates potential safety hazard that exists on the indicated
connections, and appropriate precautions should be taken. Make sure you read
through the Safety Information before use.
5. Equipotential Symbol — indicates the outer shells of the indicated BNC connectors
are all at the same potential. Therefore, necessary precautions should be taken to
avoid applying a potential through the return connections of the indicated BNC
terminals, as this may result in a large current flow, causing damage to the product
and the connected equipment.
18.3.1 Power Source
The MaxiScope MP408 Scope Module is powered directly by the USB port of the
connected PC, and no batteries or power leads are required, making it suitable for both
workshop-based and mobile automotive diagnostics.
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18.3.2 Technical Specifications
Table 18-1 Technical Specifications
Items
Description
Vertical resolution
12 bits
Channels
4
Bandwidth
20 MHz
Accuracy
Voltage: 1 %; Time: 50 ppm
Sensitivity
10 mV/div to 20 V/div
Input Ranges (full scale)
±50 mV to ±100V in 11 ranges
Input Impedance
1 MΩ in parallel with 22pF
Input Type
Single-ended, BNC connector
Input Coupling
Software selectable AC/DC
Overload Protection
±200 V on single input
Maximum Sampling Rate (Single
Shot)
1 or 2 channels in use
3 or 4 channels in use
80 MS/s*
20 MS/s
Buffer Memory
32 M samples shared among active channels
Waveform Buffer
Up to 1000 waveforms
Timebase Ranges
100 ns/div to 1000 s/div
Advanced Features
Math channels, Measurements
Triggers
Description
Source
Any input channel
Basic Triggers
Auto, Normal, Single, None
Advanced Triggers
Rising edge, Falling edge
Environmental
Description
Operating Temperature Range
Storage Temperature Range
Storage Humidity Range
0 to 50 °C (32 to 122 °F) (15 to 40 °C (59 to
104 °F) for quoted accuracy)
-20 to 60 °C (-4 to 140 °F)
5 to 95 % RH, Non-condensing
99
Items
Description
Physical Characteristics
Description
Dimensions (L x W x H)
(Protection rubber case included)
190 mm (7.48”) x 115 mm (4.53”) x 38 mm (1.5”)
Weight
< 0.5 kg (1.10 lbs.)
General
Description
PC Interface
USB 2.0 – cable supplied
Power Requirements
Powered from USB port
Compliance
FCC (EMC), CE (EMC and LVD), RoHS
Warranty
1 year
NOTE
Reduced to 20 MS/s if channels A and B, or C and D are enabled.
18.4 Screen Layout and Operations
The MaxiScope application works as a signal processing program that displays the
shape of electrical signals on-screen with a live graph showing voltage against time. The
grid on the screen shows divisions of voltage and time to enable measurements to be
made.
Units of voltage per division are shown down the side of the scope screen while units of
time per division are shown along the bottom. The graph is referred to as a waveform
and the scope repeatedly draws the trace across the screen from left to right.
Before performing the MaxiScope application, the MaxiScope Module must be connected
to the tablet. Apply appropriate probe accessories supplied with the MaxiScope tool kit
for use in various tests.
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Figure 18-4 Oscilloscope Application Screen Layout
1. Top Toolbar — used for configurations of various settings and operations of the
scope
2. Function Buttons on the upper part — used for configurations of channel activation,
measurement scale and trigger settings
3. Measurement Grid — displays measurements of voltage against time
4. Function Buttons on the lower part — used for configurations of trigger, time base,
and measurement parameter display settings.
18.4.1 Top Toolbar
The top toolbar contains various function buttons with options for operations and
configurations of the MaxiScope, the operations of which are described in the table below.
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Table 18-2 Toolbar Buttons
Button
Name
Descriptions
Print
Saves and prints a copy of the displayed data.
Tool
Tapping this button opens a settings window with
options to configure various measurement tools for
reference and assessment of data analysis:
⚫ Tap Select a Math Channel to select a match
channel.
⚫ Tap Select a Probe to select a predefined
probe.
⚫ Tap Cache Setting to set the cache.
Save
Tapping this button opens a submenu, on which 5
options will display, allowing you to save, record,
and play back the waveform data.
⚫ Tap Save current page to take a screenshot
image.
⚫ Tap Record data to save the current
waveform data.
⚫ Tap Save Ref to save a copy of an existing
signal waveform as reference.
⚫ Tap Review data allows selecting and
reviewing the previously stored waveform
recordings.
⚫ Tap Recall Ref to retrieve the saved reference
waveforms.
All saved images are stored in the Data Manager
application for later reviews. See Image.
Help
Provides instructions or tips for operations of
various functions.
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18.4.1.1 Math Channel
A math channel is a virtual channel generated by mathematical function of the input
channel. It can be displayed in a scope in the same way as an input signal, and like an
input signal, it has its own measure axis, scaling, and color. The MaxiScope module has
a set of built-in math channels for the most important functions, including “A+B” (the sum
of channels A and B) and “A-B” (the difference between channels A and B).
➢ To use a math channel:
1. Tap the Tool button in the Top Menu.
2. Tap the Select a Math Channel option on the left column.
3. Tap the desired option on the right column to enable the math channel in the
channel list.
4. The Math Channel displays on the MaxiScope screen.
Probe
A probe is any transducer, measuring device or other accessory that you connect to an
input channel of your MaxiScope module.
18.4.1.2 Reference Waveform
A Reference Waveform is a copy of an existing signal waveform saved as a reference. It
can be retrieved to display as a comparative reference to examine a live signal. Up to 4
reference waveforms can be saved.
Figure 18-5 Ref. Waveform Save Window
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➢ To create a Reference Waveform:
1. Tap the Tool button in the Top Menu.
2. Select Save Ref. in the dropdown menu.
3. Select the channel, to which the desired waveform belongs.
4. Name the reference waveform by selecting R1, R2, R3 or R4 in the pop-up
window.
5. Tap on the Yes icon to save, or Cancel icon to cancel.
18.4.1.3 Recall Reference
The saved reference waveforms can be retrieved by tapping Recall Ref in the dropdown
menu of the Tool button.
➢ To recall reference waveforms
1. Tap Tool button on the Top Menu.
2. Select Recall Ref in the dropdown menu and a pop-up window will display.
Available reference waveform items are highlighted in blue.
3. Select the desired reference waveform by ticking the check box alongside.
4. Tap Yes and the selected reference waveform will appear on the scope screen.
Figure 18-6 Recall Reference Waveform Window
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18.4.2 Function Buttons
This group of buttons is used for configurations of channel activation, measurement scale,
and trigger settings. The operations of which are described below:
⚫ Channel Control Buttons A/B/C/D — tapping each button allows you to activate or
deactivate the corresponding channel; long pressing the button opens a window,
which allows you to select and configure appropriate probes for specific tests.
The Channel Control Buttons are displayed in different colors as follows:
A. Red
B. Green
C. Blue
D. Pink
⚫ AC/DC Coupling and Voltage Scale Buttons — tapping this button opens a
dropdown menu, on which you can select AC or DC measurements and adjust
voltage measurement scales.
The Auto voltage scale option enables the scope to adjust the voltage scale
automatically to capture the signal.
⚫ AutoScale — tapping this button enables automatic set-up of the voltage scale and
time base for the signals received.
⚫ Start/Stop — tapping this button turns on/off the scope.
⚫ Single — tapping this button activates the Single trigger mode when the trigger is
on. The Single trigger mode configures the trigger to occur once when the scope
captures the first signal waveform by the preset trigger point.
18.4.3 Measurement Grid
The 2 control features — Voltage per division and Time per division — enable the users
to adjust the scope settings to suit the particular test measurement.
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Figure 18-7 Measurement Grid
⚫ Voltage per division — shown down the left side of the screen, referred to as the
Y-axis.
⚫ Time per division — shown along the bottom of the screen, referred to as the X-
axis.
18.4.3.1 Multiple Scope Channels
The MaxiScope software features multiple channel display which enables more than one
waveform to be displayed at the same time. It is useful for making comparisons among
different signals. The voltage per division for each channel is adjusted individually while
the time base per division is the same for all channels.
➢ To adjust the voltage scale
1. Tap the specific Y-axis of the corresponding channel to enable scale adjustment.
The selected Y-axis is highlighted with thicker dividing line.
2. Adjust the voltage scale of the selected channel with the typical two-finger zoom
gestures.
3. The 0 volts is hinted with a pointer reference line. Slide the pointer line up and
down to move and view different areas of the scale.
4. Tap once on the screen area outside of the Y-axis to finish the voltage scale
adjustment.
➢ To adjust the time base scale
1. Unselect the Y-axis if it’s activated.
2. Use two fingers to adjust the time base with the typical zoom gestures on the
measurement grid area.
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18.4.3.2 Measurement Rulers
The Measurement Rulers allow the voltage and time duration of a waveform to be
measured precisely. There are 2 kinds of measurement rulers: the vertical Time Ruler
and the horizontal Voltage Ruler.
Tap on the Ruler Activator on the bottom-right corner of the measurement grid and drag
it across the screen to the desired position. A Time Ruler is generated.
The Voltage Ruler can be generated in the similar way by tapping the Ruler Activator
on the top-left corner and dragging it downwards.
When Measurement Rulers are generated, a Ruler Table showing time and voltage
values for the corresponding channels will be displayed. The Delta icon refers to the
absolute difference between the values of the 2 rulers, which can be locked by tapping
the Lock icon.
Figure 18-8 Measurement Rulers Display
18.4.4 Function Buttons
This group of buttons includes trigger setting buttons allowing you to set trigger source
and trigger mode, a Time base button for adjustment, and a Measurement button with
options for various measurement types.
⚫ Trigger On/Off — taps to turn on/off the trigger. The button displays as Trigger Off
when it is activated, and vice versa.
Once the trigger is activated, a voltage scale reference line and a time base reference
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line will be displayed on the measurement grid. The cross point of the 2 lines indicates
the trigger point, allowing users to adjust its position by moving each of the 2 lines.
⚫ Trigger Source — assigns the trigger to a specific channel
⚫ Trigger Slope — sets trigger to occur by rising or falling voltage edges
⚫ Trigger Mode — configures the trigger mode:
A. Normal Mode — configures the trigger to occur every time when the captured signal
waveform reaches the trigger point, so the scope starts to draw the waveform when
the signal reaches the trigger point.
B. Auto Mode — configures the trigger to occur every time when the scope captures
the signal waveforms by the preset trigger point. The scope continues to draw the
waveforms even when the signal is not in the trigger point range.
⚫ Main Time Base — allows users to select an appropriate time per division. The time
per division (10 divisions) is displayed along the bottom of the screen. The time base
adjustment affects all of the active scope channels at once.
⚫ Measure — allows users to select various types of measurement parameters to be
displayed at the right side of the screen for reference.
A maximum of 5 items are allowed to be selected each time.
➢ To set a specific trigger point
1. Tap the Trigger On button to activate the trigger.
2. Configures the specific trigger source, the trigger slope, and the trigger mode
according to the test demand.
3. Tap and slide the voltage scale reference line up or down to the desired voltage
point. The voltage info is displayed in a small reference box.
4. Tap and slide the time base reference line left or right to the desired point.
5. Tap Start button on the top-right side of the screen to activate the scope.
18.5 Troubleshooting
If the MaxiScope is not communicating with the tablet, you need to do the followings:
⚫ Check if the MaxiScope is properly connected to the tablet through the supplied USB
cable.
⚫ If the MaxiScope is already connected to the tablet, but the communication between
the devices has failed, tap the Scope Icon on the top-right side of the screen to
reset the USB connection.
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IMPORTANT
All vehicle communications must be terminated before resetting the USB connection to
avoid damage to the devices and the vehicle. The Internet connection may be aborted
during USB reset.
⚫ If the communication between the MaxiScope and the tablet still fails after USB reset,
restart the tablet and reconnect the MaxiScope.
18.6 MaxiScope Firmware Update
The operating software of the MaxiScope is continuously being developed, and the
update package can be downloaded free from the MaxiScope product webpage on
Autel’s website: www.autel.com.
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19 Autel User Center
Software updates are available for free for the first year from the date of purchase. The
Autel User Center application allows you to register your tool to download the latest
released software, thereby enhancing the functionality of the MaxiIM application by
adding new vehicle models or enhanced applications to the database.
There are two ways for product registration:
A. Via the MaxiIM tablet
➢ To log in with your account and register your tool
1. Tap Autel User Center from the MaxiIM Job Menu. The following screen
displays.
Figure 19-1 Autel User Center Screen
2. If you already have an Autel ID, you can log in with your phone number and
verification code, or tap Log In with Password to log in with your Autel ID and
password. If you don't have an Autle ID yet, tap Register to create an Autel ID.
3. Once your account is successfully registered, you will enter the main menu of
the Autel User Center.
4. Select Device Management on the main menu.
5. Tap the Link Device button on the upper-right corner of the Device
Management screen. The serial number and password of the device will
automatically appear on the Link Device screen.
6. Tap the Link button to complete the product registration.
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B. Via the Autel website
➢ To register your Autel tool
1. Visit the website: pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password and
skip to step 7.
3. If you are a new member to Autel, click the Register button to create your Autel
ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, then click Request. You will receive an email from
Autel with your verification code. Open the email and copy the code into the
proper input box.
6. Set a password for your account, and enter the password again to confirm.
Read the Autel User Service Agreement and Autel Privacy Policy, then
check the box to accept the terms. After all the information is entered, click
Register. A Product Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to Settings
＞About.
8. Enter your tool’s serial number and password on the Product Registration
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.
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20 Maintenance and Service
20.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions to take.
⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of
the tablet.
⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.
⚫ Maintain the devices in dry conditions and keep them within normal operating
temperatures.
⚫ Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist, or if you tap the touch screen with wet hands.
⚫ Do not store the devices in humid, dusty or dirty areas.
⚫ Check the housing, wiring, and connectors for dirt and damage before and after each
use.
⚫ At the end of each work day, wipe the device housing, wiring, and connectors clean
with a damp cloth.
⚫ Do not attempt to disassemble your tablet or the VCI unit.
⚫ Do not drop or cause severe impact to the devices.
⚫ Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.
⚫ Ensure that the battery charger does not come in contact with conductive objects.
⚫ Do not use the tablet beside microwave ovens, cordless phones and some medical
or scientific instruments to prevent signal interference.
20.2 Troubleshooting Checklist
A. When the tablet does not work properly:
⚫ Make sure the tablet has been registered online.
⚫ Make sure the system software and diagnostic application software are properly
updated.
⚫ Make sure the tablet is connected to the Internet.
⚫ Check all cables, connections, and indicators to see if the signal is being
received.
112
B. When battery life is shorter than usual:
⚫ This may happen when you are in an area with low signal strength. Turn off your
device if is not in use.
C. When you cannot turn on the tablet:
⚫ Make sure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
⚫ Your charger maybe out of order. Contact your nearest dealer.
⚫ You may be attempting to use the device in an overly hot/cold temperature. Try
changing the charging environment.
⚫ Your device may have not been connected to the charger properly. Check the
connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel or your local
selling agent.
20.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike
other forms of battery technology, you can recharge your battery while some charge
remains without reducing your tablet’s autonomy due to the “battery memory effect”
inherent in those technologies.
DANGER
1. The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion.
2. Do not use a damaged battery charger.
⚫ Do not disassemble or open crush, bend or deform, puncture or shred.
⚫ Do not modify or remanufacture, attempt to insert foreign objects into the battery,
expose to fire, explosion or other hazards.
⚫ Make sure to use the charger and USB cables only that come together in the
package. If you use the other charger and USB cables, you might incur malfunction
or failure of the device.
⚫ Only use the charging device that has been qualified with device per the standard.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazards.
⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for inspection.
113
⚫ The closer you are to your network’s base station, the longer your tablet usage time
because less battery power is consumed for the connection.
⚫ The battery recharging time varies depending on the remaining battery capacity.
⚫ Battery life inevitably shortens over time.
⚫ Since over charging may shorten battery life, remove the tablet from its charger once
it is fully charged. Unplug the charger, once charging is complete.
⚫ Leaving the tablet in hot or cold places, especially inside a car in summer or winter,
may reduce the capacity and life of the battery. Always keep the battery within normal
temperatures.
20.4 Service Procedures
This section introduces information for technical support, repair service, and application
for replacement or optional parts.
20.4.1 Technical Support
If you have any question or problem on product operations, please contact us.
Autel China Headquarters
⚫ Phone: +86 (0755) 8614-7779 (Monday-Friday, 9AM-6PM Beijing Time)
⚫ Email: [email protected]
⚫ Address: Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan
Community, Xili Sub-district, Nanshan District, Shenzhen City, China
⚫ Web: www.autel.com
Autel North America
⚫ Phone: 1-855-288-3587 (Monday-Friday, 9AM-6PM Eastern Time)
⚫ Email: [email protected]
⚫ Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
⚫ Web: www.autel.com/us
Autel Europe
⚫ Phone: +49(0)89 540299608 (Monday-Friday, 9AM-6PM Berlin Time)
⚫ Email: [email protected]
⚫ Address: Landsberger Str. 408, 81241 München, Germany
⚫ Web: www.autel.eu
114
Autel APAC
Japan:
⚫ Phone: +81-045-548-6282
⚫ Email: [email protected]
⚫ Address: 6th Floor, Ari-nadoribiru 3-7-7, Shinyokohama, Kohoku-ku, Yokohama-
shi, Kanagawa-ken, 222-0033 Japan
⚫ Web: www.autel.com/jp
Australia:
⚫ Email: [email protected]
⚫ Address: Unit 5, 25 Veronica Street, Capalaba
Autel IMEA
⚫ Phone: +971 585 002709 (in UAE)
⚫ Email: [email protected]
⚫ Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC, Dubai,
UAE
⚫ Web: www.autel.com
Autel Latin America
Mexico:
⚫ Phone: +52 33 1001 7880 (Spanish in Mexico)
⚫ Email: [email protected]
⚫ Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
Brazil:
⚫ Email: [email protected]
⚫ Address: Avenida José de Souza Campos n° 900, sala 32 Nova Campinas
Campinas – SP, Brazil
⚫ Web: www.autel.com/br
115
20.4.2 Repair Service
If it becomes necessary to return your device for repair, please contact us first and then
download the repair service form from www.autel.com, and fill it in. The following
information must be included:
⚫ Contact name
⚫ Return address
⚫ Telephone number
⚫ Product name
⚫ Complete description of the problem
⚫ Proof-of-purchase for warranty repairs
⚫ Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
Floor 2, Caihong Keji Building, 36 Hi-tech North Six Road, Songpingshan Community,
Xili Sub-district, Nanshan District, Shenzhen City, China
20.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool suppliers,
and/or your local distributor or agent.
Your purchase order should include the following information:
⚫ Contact information
⚫ Product or part name
⚫ Item description
⚫ Purchase quantity
116
21 Compliance Information
FCC Compliance FCC ID: WQ8-IM608PRO2121
This device complies with Part 15 of the FCC rules and Industry Canada’s license-
exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada. Son
fonctionnement est soumis aux deux conditions suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les interférences qui peuvent
causer un mauvais fonctionnement de l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
117
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency exposure limits.
Nevertheless, the device should be used in such a manner that the potential for human
contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests for
SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level
of the device while operating can be well below the maximum value. This is because the
device is designed to operate at multiple power levels so as to use only the power required
to reach the network. To avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement. The device
can be used in portable exposure condition without restriction.
The term “IC” before the radio certification number only signifies that IC technical
specifications were met.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
CE COMPLIANCE
This product is declared to conform to the essential requirements of the following
Directives and carries the CE mark accordingly:
RED Directive 2014/53/EU
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22 Warranty
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiIM Diagnostic Device, that should this product or any part thereof
during normal consumer usage and conditions, be proven defective in material or
workmanship that results in product failure within one (1) year period from the date of
purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company’s option, without charge for parts or labor directly
related to the defect(s).
NOTE
If the warranty period is inconsistent with local laws and regulations, please comply with
the relevant local laws and regulations.
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
b) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme environmental
conditions;
d) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as framing and
non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should create
a back-up copy of any contents of your product before any repair services.
V2.1 | 2025.04
