i
Trademarks
Autel
®
, MaxiSys
®
, MaxiDAS
®
, MaxiPRO
®
, MaxiRecorder
®
, MaxiCOM
®
, and
MaxiCheck
®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in
China, the United States, and other countries. All other marks are trademarks or
registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in
any form or by any means electronic, mechanical, photocopying, recording, or
otherwise without the prior written permission of Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information
of this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including the loss of profits) as a result of using this
product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying
extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
For technical assistance in all other markets, please contact your local Autel selling
agent.
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Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are various procedures, techniques, tools, and parts required for servicing
vehicles, as well as the skills of the person doing the work. Because of the vast number
of test applications and variations in the products that can be tested with this equipment,
we cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or
the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Be sure to read, understand, and
follow all safety messages and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of at the time of publication.
Autel cannot know, evaluate or advise you as to all of the possible hazards. You must
be certain that any condition or service procedure encountered does not jeopardize
your personal safety.
iii
DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to the engine exhaust system. Engines produce
carbon monoxide, an odorless, poisonous gas that causes slower reaction time and
can lead to serious personal injury or loss of life.
SAFETY WARNINGS
⚫ Always perform automotive testing in a safe environment.
⚫ Wear safety eye protection that meets ANSI standards.
⚫ Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot
engine parts.
⚫ Operate the vehicle in a well-ventilated work area, for exhaust gases are
poisonous.
⚫ Put the transmission in PARK (for automatic transmission) or NEUTRAL (for
manual transmission) and make sure the parking brake is engaged.
⚫ Put blocks in front of the drive wheels and never leave the vehicle unattended
while testing.
⚫ Be extra cautious when working around the ignition coil, distributor cap, ignition
wires and spark plugs. These components create hazardous voltages when the
engine is running.
⚫ Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
⚫ Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
⚫ Keep the test equipment dry, clean, free from oil, water or grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
⚫ Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
⚫ Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so may result in personal
injury or damage to the test equipment.
⚫ To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
⚫ Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
iv
CONTENTS
1 USING THIS MANUAL ................................................................................................... 1
1.1 CONVENTIONS ..................................................................................................... 1
1.1.1 Bold Text ...................................................................................................... 1
1.1.2 Notes and Important Messages .................................................................... 1
1.1.3 Hyperlink ....................................................................................................... 1
1.1.4 Illustrations ................................................................................................... 2
1.1.5 Procedures ................................................................................................... 2
2 GENERAL INTRODUCTION .......................................................................................... 3
2.1 MAXICOM MK808BT PRO TABLET ....................................................................... 3
2.1.1 Function Description ..................................................................................... 3
2.1.2 Power Sources ............................................................................................. 5
2.1.3 Technical Specifications ............................................................................... 6
2.2 MAXIVCI MINI...................................................................................................... 7
2.2.1 Function Description ..................................................................................... 7
2.2.2 Power Source ............................................................................................... 8
2.2.3 Technical Specifications ............................................................................... 9
2.3 OTHER ACCESSORIES........................................................................................... 9
3 GETTING STARTED .................................................................................................... 10
3.1 POWERING UP ................................................................................................... 10
3.1.1 Application Buttons ..................................................................................... 11
3.1.2 Locator and Navigation Buttons .................................................................. 12
3.1.3 System Status Icons ................................................................................... 14
3.2 POWERING DOWN .............................................................................................. 14
3.2.1 Reboot System ........................................................................................... 14
4 DIAGNOSTICS ............................................................................................................. 15
4.1 ESTABLISHING VEHICLE COMMUNICATION ............................................................. 15
4.1.1 Vehicle Connection ..................................................................................... 15
4.1.2 VCI Connection .......................................................................................... 15
4.1.3 No Communication Message ...................................................................... 16
4.2 GETTING STARTED ............................................................................................. 17
4.2.1 Vehicle Menu Layout .................................................................................. 17
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4.3 VEHICLE IDENTIFICATION ..................................................................................... 19
4.3.1 Auto Detect ................................................................................................. 19
4.3.2 Manual Input ............................................................................................... 21
4.3.3 Automatic Selection .................................................................................... 22
4.3.4 Manual Selection ........................................................................................ 23
4.4 NAVIGATION....................................................................................................... 23
4.4.1 Diagnostic Screen Layout ........................................................................... 23
4.4.2 Screen Messages ....................................................................................... 26
4.4.3 Making Selections ...................................................................................... 26
4.5 DIAGNOSTIC FUNCTION ENTRANCE ...................................................................... 26
4.5.1 Auto Scan ................................................................................................... 27
4.5.2 Control Unit ................................................................................................. 28
4.6 DIAGNOSTIC FUNCTIONS ..................................................................................... 29
4.6.1 ECU Information ......................................................................................... 30
4.6.2 Trouble Codes ............................................................................................ 30
4.6.3 Live Data .................................................................................................... 32
4.6.4 Active Test .................................................................................................. 39
4.6.5 Special Functions ....................................................................................... 40
4.7 GENERIC OBDII OPERATIONS ............................................................................. 41
4.7.1 General Procedure ..................................................................................... 41
4.7.2 Function Descriptions ................................................................................. 42
4.8 EXITING DIAGNOSTICS ........................................................................................ 45
5 SERVICE ...................................................................................................................... 46
5.1 OIL RESET SERVICE ........................................................................................... 46
5.2 ELECTRIC PARKING BRAKE (EPB) SERVICE .......................................................... 46
5.2.1 EPB Safety ................................................................................................. 47
5.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE ...................................... 47
5.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ................................................ 47
5.5 STEERING ANGLE SENSOR (SAS) SERVICE .......................................................... 48
5.6 DIESEL PARTICLE FILTER (DPF) SERVICE ............................................................ 48
5.7 IMMOBILIZER (IMMO) SERVICE ............................................................................ 49
6 DATA MANAGER ........................................................................................................ 51
6.1 VEHICLE HISTORY .............................................................................................. 52
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6.1.1 Historical Test Record ................................................................................ 53
6.2 WORKSHOP INFORMATION................................................................................... 55
6.3 CUSTOMER ........................................................................................................ 55
6.4 IMAGE ............................................................................................................... 56
6.5 REPORT ............................................................................................................ 58
6.6 PDF FILES ........................................................................................................ 58
6.7 REVIEW DATA .................................................................................................... 59
6.8 DATA LOGGING .................................................................................................. 59
6.9 UNINSTALL APPS ................................................................................................ 59
7 SETTINGS .................................................................................................................... 61
7.1 UNIT ................................................................................................................. 61
7.2 LANGUAGE ........................................................................................................ 61
7.3 PRINTING SETTINGS ........................................................................................... 62
7.3.1 Printing Operations ..................................................................................... 62
7.4 REPORT SETTINGS ............................................................................................. 63
7.5 PUSH NOTIFICATIONS ......................................................................................... 63
7.6 AUTO UPDATE ................................................................................................... 64
7.7 VEHICLE LIST ..................................................................................................... 64
7.8 SYSTEM SETTINGS ............................................................................................. 65
7.9 ABOUT .............................................................................................................. 65
8 UPDATE ....................................................................................................................... 66
9 VCI MANAGER ............................................................................................................ 68
9.1 VCI BLUETOOTH PAIRING ................................................................................... 69
9.2 BAS BLUETOOTH PAIRING .................................................................................. 69
9.3 VCI UPDATE ...................................................................................................... 70
9.3.1 Update via Tablet ....................................................................................... 70
9.3.2 Update via PC ............................................................................................ 70
9.4 BAS UPDATE .................................................................................................... 71
10 BATTERY TEST ......................................................................................................... 72
10.1 MAXIBAS BT506 BATTERY TESTER .................................................................... 73
10.1.1 Function Description ................................................................................... 73
10.2 POWER SOURCES .............................................................................................. 74
10.2.1 Internal Battery Pack .................................................................................. 74
vii
10.2.2 AC/DC Power Supply — Using Power Adapter .......................................... 74
10.2.3 Technical Specifications ............................................................................. 75
10.3 TEST PREPARATION ........................................................................................... 75
10.3.1 Inspect the Battery ...................................................................................... 75
10.3.2 Connect the Battery Tester ......................................................................... 76
10.4 IN-VEHICLE TEST ................................................................................................ 77
10.4.1 Battery Test ................................................................................................ 78
10.4.2 Starter Test ................................................................................................. 80
10.4.3 Generator Test ........................................................................................... 81
10.5 OUT-VEHICLE TEST ............................................................................................ 82
10.5.1 Test Procedure ........................................................................................... 82
10.5.2 Test Results ................................................................................................ 84
11 MAXIVIEWER ............................................................................................................. 85
12 SUPPORT .................................................................................................................. 88
12.1 PRODUCT REGISTRATION .................................................................................... 88
12.2 SUPPORT SCREEN LAYOUT ................................................................................. 89
12.3 MY ACCOUNT .................................................................................................... 89
12.4 DATA LOGGING .................................................................................................. 89
12.5 TRAINING .......................................................................................................... 90
12.6 FAQ ................................................................................................................. 90
13 OEM AUTHORIZATION ............................................................................................. 92
14 REMOTE DESKTOP .................................................................................................. 93
15 MAXIVIDEO ................................................................................................................ 95
15.1 ADDITIONAL ACCESSORIES .................................................................................. 96
15.1.1 MaxiVideo Camera ..................................................................................... 96
15.1.2 Imager Head Accessories ........................................................................... 96
15.1.3 Accessory Assembly................................................................................... 97
15.1.4 Technical Specifications ............................................................................. 99
15.2 OPERATIONS ..................................................................................................... 99
16 QUICK LINK ............................................................................................................. 101
17 MAINTENANCE AND SERVICE .............................................................................. 102
17.1 MAINTENANCE INSTRUCTIONS............................................................................ 102
17.2 TROUBLESHOOTING CHECKLIST ......................................................................... 103
viii
17.3 ABOUT BATTERY USAGE ................................................................................... 103
17.4 SERVICE PROCEDURES ..................................................................................... 104
17.4.1 Technical Support ..................................................................................... 104
17.4.2 Repair Service .......................................................................................... 106
17.4.3 Other Services .......................................................................................... 106
18 COMPLIANCE INFORMATION ................................................................................ 107
19 WARRANTY ............................................................................................................. 109
1
1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may make reference to modules and optional
equipment that are not included in your system. Contact your sales representative for
availability of other modules and optional tools or accessories.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
⚫ Tap OK.
1.1.2 Notes and Important Messages
1.1.2.1 Notes
A NOTE provides helpful information such as additional explanations, tips, and
comments.
1.1.2.2 Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the
test equipment or vehicle.
1.1.3 Hyperlink
Hyperlinks are available in electronic documents. Blue italic text indicates a selectable
hyperlink; blue underlined text indicates a website link or an email address link.
2
1.1.4 Illustrations
Illustrations used in this manual are samples; the actual testing screen may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make
correct option selection.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
➢ To power down the tablet
1. Long press the Power/Lock button.
2. Tap Power Off. The tablet will turn off in a few seconds.
3
2 General Introduction
Featuring the powerful quad-core processor, and a 7.0-inch LCD capacitive
touchscreen. Based on the Android multitasking operating system, and combined with
the ability to quickly read and clear DTCs for all available modules of the majority of the
makes and models on the market, the MaxiCOM MK808BT Pro is your ideal auto
diagnostics and service tool, providing you with superior functions, including Oil Reset,
EPB (Electronic Parking Brake), SAS (Steering Angle Sensor), BMS (Battery
Management System), and DPF (Diesel Particulate Filter).
There are two main components of the MK808BT Pro system:
⚫ MK808BT Pro Tablet — the central processor and monitor for the system.
⚫ MaxiVCI Mini — a vehicle communication interface. Used for accessing vehicle
data.
This manual describes the construction and operation of both devices and how they
work together to deliver diagnostic solutions.
2.1 MaxiCOM MK808BT Pro Tablet
2.1.1 Function Description
Figure 2-1 Tablet Front View
4
1. 7.0” LCD Touchscreen
2. Ambient Light Sensor — detects ambient brightness.
3. Power LED — indicates battery level & charging or system status.
4. Vehicle Communication LED — flashes green when the tablet is communicating
with the vehicle’s system.
The power LED displays green, yellow or red depending on power level and operating
state.
A. Green
⚫ Illuminates green when the tablet is charging and the battery level is above
90%.
⚫ Illuminates green when the tablet is powered on and the battery level is above
15%.
B. Yellow
⚫ Illuminates yellow when the tablet is charging and the battery level is below
90%.
C. Red
⚫ Illuminates red when the tablet is powered on and the battery level is below
15%.
⚫ Illuminates red when the tablet shows abnormality after being powered on or
during charging.
Figure 2-2 Tablet Back View
5. Collapsible Stand — extends from the back to allow hands-free viewing of the
tablet.
6. Heat Sink
7. MaxiVCI Mini Holder
5
Figure 2-3 Tablet Top View
8. Micro SD Card Slot — holds the Micro SD card.
9. HDMI (High-Definition Multimedia Interface) Port
10. USB Port
11. Power/Lock Button — turns the device on/off with long press, or locks the screen
with short press.
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
⚫ Internal Battery Pack
⚫ External Power Supply
2.1.2.1 Internal Battery Pack
The tablet can be powered with the internal rechargeable battery, which if fully charged
can provide sufficient power for about 6.5 hours of continuous operation.
2.1.2.2 External Power Supply
The tablet can be powered from a wall socket using the included Mini USB cable and
the external power adapter. The external power supply also charges the internal battery
pack.
6
2.1.3 Technical Specifications
Table 2-1 Specifications
Item
Description
Recommended Use
Indoor
Operating System
Android
TM
11
Processor
RK3566 Quad-core Arm Cortex-A55 processor
(1.8 GHz)
Memory
4GB RAM & 64GB ROM
Display
7-inch LCD screen with 1024 x 600 resolution
Connectivity
⚫ Mini USB 2.0
⚫ USB 2.0
⚫ Wi-Fi
⚫ Bluetooth
⚫ HDMI Type A
⚫ Micro SD card (supports up to 64 GB)
⚫
⚫
Sensor
Ambient light sensor for brightness auto
changing
Audio Input/Output
⚫ Input: N/A
⚫ Output: buzzer
Power and Battery
⚫ 3.7 V/5000 mAh lithium-polymer battery
⚫ Charges via 5 V DC power supply
Tested Battery Life
Around 6.5 hours of continuous use
Battery Charging Input
5 V/2 A
Power Consumption
Approx. 600 mA (LCD on with default
brightness, Wi-Fi on) @3.7 V
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Operating Humidity
5% to 95% non-condensing
Dimensions (W x H x D)
270.8 mm (10.0”) x 176.0 mm (6.9”) x 36.0 mm
(1.4”)
7
Item
Description
Net Weight
885 g (2.31 lbs.)
Protocols
ISO9141-2, ISO14230-2, ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW,
SAE-J1850PWM, ISO11898 (High-speed,
Middle-speed, Low-speed and Single-wire CAN,
fault-tolerant CAN), SAE J2610, GM UART,
UART Echo Byte Protocol, Honda Diag-H
Protocol, TP2.0, TP1.6
2.2 MaxiVCI Mini
MaxiVCI Mini is a vehicle communication interface (VCI) that connects to the tablet
vehicle’s data link connector (DLC) for vehicle data transmission.
2.2.1 Function Description
Figure 2-4 MaxiVCI Mini Views
1. Vehicle Data Connector (16-Pin) — connects the MaxiVCI Mini to the vehicle’s
16-pin DLC directly.
2. Power LED — refers to Table 2-2 Power LED on page 8 for details.
3. Connection LED — refers to Table 2-3 Connection LED on page 8 for details.
4. Mini USB Port — provides the easiest connection between the device and the
tablet via a Mini USB cable.
8
Table 2-2 Power LED
LED
Color
Description
Power
Green
Lights solid green when powered on.
Red
Flashes red when a system failure occurs.
Note: The power LED briefly lights red each
time the device powers on and then lights
green when the device is ready.
Table 2-3 Connection LED
LED
Color
Description
Connection
Green
⚫ Lights solid green when the device is
successfully connected via the Mini
USB cable but is not communicating
with the vehicle.
⚫ Flashes green when the device is
successfully connected via the Mini
USB cable and is communicating with
the vehicle.
Blue
⚫ Lights solid blue when the device is
successfully connected via Bluetooth
but is not communicating with the
vehicle.
⚫ Flashes blue when the device is
successfully connected via Bluetooth
and is communicating with the vehicle.
2.2.2 Power Source
The MaxiVCI Mini operates on 12-volt vehicle power, which is received through the
vehicle’s DLC. The unit powers on whenever it is connected to the vehicle’s DLC.
9
2.2.3 Technical Specifications
Table 2-4 Specifications
Item
Description
Communications
⚫ BT V.2.1 + EDR
⚫ Mini USB 2.0
Wireless Frequency
2.4 GHz
Input Voltage Range
12 V DC to 24 V DC
Supply Current
150 mA @ 12 V DC
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Dimensions
(L x W x H)
47 mm (1.7”) x 23 mm (0.9”) x 51 mm (2.0”)
Weight
33.1 g (0.07 lbs.)
2.3 Other Accessories
Mini USB Cable (for testing)
2 m
Mini USB Cable (for charging)
90 cm
External Power Adapter
Together with the Mini USB cable, connects the
tablet to the external DC power port for power
supply.
10
3 Getting Started
Ensure the tablet is sufficiently charged or is connected to an external power supply
(see Power Sources on page 5).
NOTE
The images and illustrations depicted in this manual may differ slightly from those in the
most recent product.
3.1 Powering Up
Long press the Power/Lock button on the top-right side of the tablet to power on the
unit. The power LED will illuminate green. The system boots up and displays the lock
screen. Slide the screen up to enter the MaxiCOM Job Menu.
Figure 3-1 MaxiCOM Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. System Status Icons
11
NOTE
The tablet screen is locked by default when first powered on. We recommend you lock
the screen to protect the information in the system and conserve the power.
The touchscreen navigation is menu-driven, enabling quick access to functions and
features by tapping on the buttons on the screen. Detailed descriptions of the menu
items are found in the application chapters.
3.1.1 Application Buttons
Descriptions of the tool applications are displayed in the table below:
Table 3-1 Applications
Button
Name
Description
Diagnostics
Accesses diagnostic functions menu. See Diagnostics
on page 15 for details.
Service
Accesses special functions menu. See Service on page
46 for details.
Data Manager
Accesses the organization system for saved data files.
See Data Manager on page 51 for details.
Settings
Accesses the MaxiCOM system settings menu and
general tablet menu. See Settings on page 61 for details.
Update
Checks for the latest update available for the MaxiCOM
system and installs new software. See Update on page
66 for details.
VCI Manager
Pairs the tablet and the MaxiVCI Mini. Checks the
communication status and updates the VCI firmware.
See VCI Manager on page 68 for details.
Battery Test
Accesses the Battery Test menu with two functions,
including in-vehicle test and out-vehicle test. See Battery
Test on page 72.
12
Button
Name
Description
MaxiViewer
Provides quick search for the supported functions and
vehicles of Autel diagnostic tools. See MaxiViewer on
page 85 for details.
Support
Launches the Support platform which synchronizes
Autel’s on-line service base station with the MaxiCOM
tablet. See Support on page 88 for details.
OEM
Authorization
Unlocks the gateway ECU (CGW) for some vehicles to
perform advanced diagnostics tests. See OEM
Authorization on page 92.
Remote
Desktop
Configures the unit to receive remote support using the
TeamViewer application. See Remote Desktop on page
93 for details.
MaxiVideo
Configures the unit to operate as a video scope device
by connecting to an imager head cable for close vehicle
inspections. See MaxiVideo on page 95.
Quick Link
Provides associated website bookmarks to allow quick
access to product update, service, support, and other
information. See Quick Link on page 101 for details.
MaxiTools
Includes log collection and factory data reset two parts.
Autel User
Center
Allows you to register an account, view and edit your
personal profile and link your device.
3.1.2 Locator and Navigation Buttons
Operations of the navigation buttons at the bottom of the screen are described in the
table below:
13
Table 3-2 Locator and Navigation Buttons
Button
Name
Description
Locator
Indicates which screen you are on. Swipe the screen left or
right to view the previous or next screen.
Back
Returns to the previous screen.
MaxiCOM
Home
Returns to the MaxiCOM Job Menu from other operations.
Android
Home
Returns to the Android system’s Home screen.
Recent
Apps
Displays a list of applications that are currently in use. Tap
an app icon to launch. Close a running application by
swiping it to the top, or close all running applications by
tapping Clear All.
Chrome
Launches the Google Chrome browser.
Screenshot
Takes a screenshot when you want to save the displayed
information.
Display
Brightness
Supports the display brightness automatically or manually
adjustment.
VCI
Manager
Shortcut
Opens the VCI Manager application. The BT or the cable
badge at the bottom-right corner indicates the tablet is
communicating with the VCI device. An X badge will display
at the bottom-right corner if the tablet is not connected to the
VCI device.
Diagnostics
Shortcut
Returns to the Diagnostics screen.
Service
Shortcut
Returns to the Service screen.
14
3.1.3 System Status Icons
By tapping the bottom-right corner or sliding from the top of the screen, a Shortcut
Panel will be displayed, on which you are allowed to adjust various system settings for
the tablet. As the tablet is working with Android operating system, you may refer to
Android documents for more information.
3.2 Powering Down
All vehicle communications must be terminated before shutting down the tablet. A
warning message appears if you attempt to shut down the tablet while it is
communicating with the vehicle. Forcing a shut-down while communicating may lead to
ECU problems on some vehicles. Please exit the Diagnostics application before
powering down.
➢ To power down the tablet
1. Long press the Power/Lock button.
2. Tap Power Off. The tablet will turn off in a few seconds.
3.2.1 Reboot System
In case of a system crash, long press the Power/Lock button and tap the Restart
option to restart the system.
15
4 Diagnostics
The Diagnostics application can retrieve ECU information, read & erase DTCs, and
view live data. The Diagnostics application can access the electronic control unit (ECU)
for various vehicle control systems, including engine, transmission, antilock brake
system (ABS), and airbag system (SRS).
4.1 Establishing Vehicle Communication
Prior to performing the Diagnostics function, ensure the tablet is connected to the test
vehicle through the MaxiVCI Mini. To establish a proper vehicle communication
between the tablet and the test vehicle, you can perform the following steps:
1. Connect the MaxiVCI Mini to the vehicle’s DLC for both communication and power
supply.
2. Connect the MaxiVCI Mini to the tablet via Bluetooth pairing or Mini USB cable
connection.
3. A BT badge or an USB cable badge will display at the bottom-right corner of the
VCI Manager shortcut, which means the communication of MaxiVCI Mini and
MK808BT Pro tablet has been established, and the tablet is ready to start vehicle
diagnosis.
4.1.1 Vehicle Connection
To connect the MaxiVCI Mini to the test vehicle, insert the vehicle data connector on
the MaxiVCI Mini into the vehicle’s DLC which is usually located under the vehicle
dashboard, and the MaxiVCI Mini will be automatically powered on.
NOTE
The vehicle’s DLC is not always located under the dashboard. Refer to the vehicle’s
user manual for DLC location.
4.1.2 VCI Connection
The Power LED on the MaxiVCI Mini will light solid green when properly connected to
the vehicle and be ready to establish communication with the tablet.
The wireless diagnostic interface MaxiVCI Mini supports two communication methods
with the tablet: Bluetooth or Mini USB Cable Connection.
16
4.1.2.1 Bluetooth Connection
Bluetooth pairing is recommended as the first choice for the communication between
the tablet and the MaxiVCI Mini. This is because the Bluetooth connection does not
need to repeat the plugging and unplugging procedure which is unavoidable when
using traditional wired connection, saving more time and providing higher efficiency.
The working range for Bluetooth communication is about 33 feet (about 10 m), enabling
remote vehicle diagnostics.
Refer to VCI Bluetooth Pairing on page 69 for details.
4.1.2.2 Mini USB Cable Connection
Use the provided Mini USB cable to connect the tablet to the MaxiVCI Mini. An USB
cable badge will display at the bottom-right corner of the VCI Manager shortcut and the
Connection LED on MaxiVCI Mini will light solid green when the connection between
the devices is successful.
4.1.3 No Communication Message
A. If the tablet is not connected to the MaxiVCI Mini correctly, an “Error” message may
display. This indicates that the tablet cannot access the vehicle control module. In
this case, please do the following check-ups:
⚫ Check if the MaxiVCI Mini is powered up.
⚫ Check if the MaxiVCI Mini is properly positioned.
⚫ Check if the Connection LED on the MaxiVCI Mini is illuminated for Bluetooth
or Mini USB cable connection.
⚫ In the case of Bluetooth connection, check if the network is configured
correctly, or if the right MaxiVCI Mini has been paired up with the tablet.
During the diagnosis process, if the communication is suddenly
interrupted due to the loss of signal, check if there is any object that
causes signal interruption.
Try standing closer to the MaxiVCI Mini to obtain more stable signals and
faster communication speed.
⚫ In the case of Mini USB cable connection, check the cable connection
between the tablet and the MaxiVCI Mini.
⚫ Check if the Power LED on the MaxiVCI Mini is flashing red and if so, it
indicates there is a hardware problem with the MaxiVCI Mini. In this case,
contact technical support for help.
B. If the MaxiVCI Mini is unable to establish a communication link, a prompt message
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displays with check instructions. The following conditions are the possible causes:
⚫ The MaxiVCI Mini is unable to establish a communication link with the vehicle.
⚫ The system selected for testing is not equipped on the vehicle.
⚫ There is a loose connection.
⚫ There is a blown vehicle fuse.
⚫ There is a wiring fault of the vehicle or the adapter.
⚫ There is a circuit fault in the adapter.
⚫ Incorrect vehicle identification was entered.
4.2 Getting Started
Ensure a communication link is established between the test vehicle and the tablet via
the MaxiVCI Mini.
4.2.1 Vehicle Menu Layout
When the tablet is properly connected to the vehicle, the platform is ready to start
vehicle diagnosis. Tap the Diagnostics application button on the MaxiCOM Job Menu
to access the Vehicle Menu.
Figure 4-1 Vehicle Menu
1. Top Toolbar Buttons
2. Vehicle Manufacturer Buttons
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4.2.1.1 Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and described in
the table below:
Table 4-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiCOM Job Menu.
VID
Provides a fast way to identify the test vehicle.
See Vehicle Identification on page 19 for details.
All
Displays all the vehicle manufacturers.
Favorites
Adds your preferred vehicle manufacturers into
favorites.
History
Displays the saved history records. See Vehicle
History on page 52 for details.
USA
Displays vehicles from U.S. manufacturers.
European
Displays vehicles from European manufacturers.
Asia
Displays vehicles from Asian manufacturers.
China
Displays vehicles from Chinese manufacturers.
Search
Tap the search field to show a virtual keyboard
and enter a vehicle manufacturer name.
Cancel
Tap to exit the search screen or cancel an
operation.
4.2.1.2 Vehicle Manufacturer Buttons
The vehicle manufacturer buttons list the vehicle brands available for testing. Select the
manufacturer button after the tablet is properly connected to the test vehicle to start a
diagnostics session.
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4.3 Vehicle Identification
The MaxiCOM diagnostics system supports four methods for vehicle identification:
1. Auto Detect
2. Manual Input
3. Automatic Selection
4. Manual Selection
4.3.1 Auto Detect
The MaxiCOM diagnostics system features the latest VIN-based Auto Detect function
to identify vehicles and scan all the diagnosable ECUs and run diagnostics on the
selected system. This function is compatible with 2006 and newer vehicles.
➢ To perform Auto Detect
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Tap the VID button on the top toolbar to open the dropdown list.
Figure 4-2 VID Screen
3. Select Auto Detect. Once the test vehicle is identified, the screen will display
the vehicle VIN. Tap OK at the bottom-right corner to confirm the vehicle VIN.
If the VIN does not match with the test vehicle’s VIN, enter VIN manually or tap
Read to acquire VIN again.
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Figure 4-3 Auto Detect Screen
4. Tap Yes to confirm the vehicle profile, or tap No if the information is incorrect.
Figure 4-4 Vehicle Profile Screen
5. The tool establishes communication with the vehicle and reads the control unit
information. Choose Auto Scan to scan all the test vehicles’ available systems
or tap Control Unit to access a specific system to diagnose.
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Figure 4-5 Diagnostic Menu Screen
4.3.2 Manual Input
For vehicles not supporting the Auto Detect function, you may manually enter the VIN.
➢ To perform Manual Input
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Tap the VID button on the top toolbar to open the dropdown list.
3. Select Manual Input.
4. Enter the correct VIN into the input box.
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Figure 4-6 Manual Input Screen
5. Tap OK. Once the vehicle is identified, the Vehicle Diagnostics screen
displays.
6. Tap at the top-right of the dialog box to exit Manual Input.
4.3.3 Automatic Selection
The vehicle VIN can also be automatically acquired after a vehicle manufacturer is
selected.
Figure 4-7 Selection Screen
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➢ To perform Automatic Selection
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Select a vehicle manufacturer.
3. Tap Automatic Selection and the VIN information will be acquired
automatically. Follow the on-screen instruction to display the Diagnostic Menu
screen.
4.3.4 Manual Selection
When the VIN is not automatically retrievable through the vehicle's ECU, or when the
VIN is unknown, you can select the vehicle manually.
This mode of vehicle selection is menu-driven. Repeat the first two steps from the
automatic selection operation and tap Manual Selection. Through a series of
on-screen prompts and selections, the test vehicle is chosen. If needed, tap the ESC
button at the bottom-right corner of the screen to return to the previous screen.
4.4 Navigation
After the test vehicle is identified, the Diagnostic Menu screen will appear. This section
consists of various commonly used functions, including Auto Scan and Control Unit.
The available functions displayed vary depending on the test vehicle.
4.4.1 Diagnostic Screen Layout
Figure 4-8 Diagnostic Menu Screen
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The Diagnostic Menu screen typically includes four sections:
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Function Buttons
4.4.1.1 Diagnostics Toolbar
The Diagnostics Toolbar contains several buttons such as print and save. The table
below provides a brief description for the operations of these buttons:
Table 4-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiCOM Job Menu.
Vehicle
Swap
Exits the service session of the currently identified
test vehicle and returns to the Vehicle Menu screen.
Settings
Opens the settings screen. See Settings on page
61 for details.
Print
Prints a copy of the displayed data. See Printing
Settings on page 62 for details.
Help
Displays instructions for operations.
Save
Opens a submenu with 3 options for saving data:
⚫ Tap Take a Screenshot to save the current
page.
⚫ Tap Save All Data to save as a PDF file. (Use
this option when data displays on multiple
screens.)
⚫ Tap Save Report to upload reports to cloud. If
the report is successfully uploaded, you can
share the report with others via QR code,
email, or phone number.
See Data Manager on page 51 for details.
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Button
Name
Description
Data
Logging
Records the communication data and ECU
information of the test vehicle. When encountering
an error during testing and diagnosing, use this
function to contact Autel's technical staff for
solutions. See Data Logging on page 59 for details.
➢ To print data in Diagnostics
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Print button on the Diagnostic Toolbar is available throughout the whole
Diagnostics operations.
2. Tap Print. A drop-down menu will be displayed:
⚫ Print This Page — prints a screenshot of the current screen.
⚫ Print All Data — prints a PDF file of all displayed data.
3. A temporary file will be created and sent to the connected PC for printing.
4. When the file is transferred successfully, a confirmation message will appear.
➢ To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Data Logging button on the Diagnostic Toolbar is available throughout the
whole Diagnostics operations.
2. Tap the Data Logging button to display the error options. Select a specific
error, and a submission form will appear to let you fill in the report information.
3. Tap the Send button in the upper-right corner of the screen to submit the
report form via the Internet. A confirmation message will appear when sent
successfully.
4.4.1.2 Status Information Bar
The Status Information Bar at the top of the Main Section may display the following
items:
1. Menu Title — displays the menu heading of the Main Section.
2. VCI Icon — displays the VCI connection status.
3. Voltage Icon — displays the vehicle’s voltage status.
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4.4.1.3 Main Section
The Main Section of the screen varies according to the stage of operations, which may
display vehicle identification selections, the main menu, test data, messages,
instructions, and other diagnostic information.
4.4.1.4 Function Buttons
The displayed Function Buttons vary depending on the stage of operations. These
buttons can be used to navigate menus, to save or clear diagnostic data, to exit
scanning, and to perform a number of other control functions. The use of these buttons
will be discussed in detail in the following sections of the corresponding test operations.
4.4.2 Screen Messages
Screen messages will appear when additional input is needed before proceeding.
There are three main types of on-screen messages: Confirmation, Warning, and Error.
4.4.2.1 Confirmation Messages
Confirmation messages inform you when you about to perform an action that cannot be
reversed or when an action has been initiated and confirmation is needed to continue.
When a user-response is not required to continue, the message displays briefly.
4.4.2.2 Warning Messages
This type of messages displays a warning that a selected action may result in an
irreversible change or loss of data. An example of this type of message is the “Erase
Codes” message.
4.4.2.3 Error Messages
Error messages display when a system or procedural error has occurred. Examples of
possible errors include cable disconnection or communication interruption.
4.4.3 Making Selections
The Diagnostics application is a menu-driven program that presents a series of choices.
As a selection is made, the next menu in the series displays. Each selection narrows
the focus and leads to the desired test. Tap the screen to make menu selections.
4.5 Diagnostic Function Entrance
The Diagnostics application enables a data link to the electronic control system of the
test vehicle for vehicle diagnosis. The application performs function tests, retrieves
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vehicle diagnostic information such as trouble and event codes, and live data from
various vehicle control systems such as engine, transmission, and ABS.
There are two options available when accessing the Diagnosis section:
1. Auto Scan — starts auto scanning for all the available systems on the vehicle.
2. Control Unit — displays a selection menu for all available control units of the test
vehicle.
After a selection is made and the tablet establishes communication with the vehicle, the
corresponding function menu or selection menu will display.
4.5.1 Auto Scan
The Auto Scan function performs a comprehensive scanning over all the ECUs in the
vehicle to locate systems faults and retrieve DTCs. An example of Auto Scan interface
is pictured as below:
Figure 4-9 Auto Scan Screen
1. Navigation Bar
2. Main Section
3. Function Buttons
4.5.1.1 Navigation Bar
List Tab — displays the scanned data in list format.
Progress Bar — indicates the test progress.
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4.5.1.2 Main Section
Column 1 — displays the sequence numbers.
Column 2 — displays the scanned systems.
Column 3 — displays the diagnostic indicators describing test results:
These indicators are defined as follows:
-!-: Indicates that the scanned system may not support the code reading function,
or there is a communication error between the tablet and the control system.
-?-: Indicates that the vehicle control system has been detected, but the tablet
cannot access it.
Fault(s) | #: Fault(s) indicate(s) there is/are detected fault code(s) present; “#”
indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning process and no
fault has been detected.
Column 4 — tap to enter the related system to view the detailed information and
perform further diagnosis or testing.
4.5.1.3 Function Buttons
The table below provides a brief description of the Function Buttons:
Table 4-3 Function Buttons in Auto Scan
Name
Description
Report
Displays the diagnostic data in a report form.
Quick
erase
Deletes codes. A warning message screen will display
to inform you of possible data loss when this function is
selected.
OK
Confirms the test result. Continues the system diagnosis
after a required system is selected by tapping the item in
the Main Section.
Pause
Suspends scanning and it will change to the Continue
button after tapping.
ESC
Returns to the previous screen or exits Auto Scan.
4.5.2 Control Unit
The Control Unit function allows you to manually locate a required control system for
testing through a series of choices. Follow the menu-driven procedures and make
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proper selections; the program will guide you to the proper diagnostic function menu
based on selections.
4.6 Diagnostic Functions
Figure 4-10 Function Menu Screen
The Diagnostic Functions are listed on the Function Menu screen. The Function Menu
options vary slightly for different vehicles, which may include:
⚫ ECU Information — provides the retrieved ECU information in detail. An
information screen opens upon selection.
⚫ Trouble Codes — contains Read Codes and Erase Codes. The former displays
detailed DTC information retrieved from the vehicle control module, the latter
allows you to erase DTCs and other data from the ECU.
⚫ Live Data — retrieves and displays live data and parameters from the vehicle’s
ECU.
⚫ Active Test — accesses vehicle-specific subsystem and components tests.
⚫ Special Function — performs various component adaptations.
NOTE
The Diagnostics Toolbar functions such as saving and printing of test results can be
performed throughout the whole diagnostic testing. Data logging and help information
are also available.
➢ To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
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4. Locate the required system for testing by Auto Scan or through menu-driven
selections in Control Unit.
5. Select the desired diagnostic function from the Function Menu.
4.6.1 ECU Information
This function retrieves and displays the specific information for the tested control unit,
including unit type, version numbers, and other specifications.
Figure 4-11 ECU Information Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons on page
24 for detailed descriptions of the operations for each button.
2. Main Section — the left column displays the item names; the right column shows
the specifications or descriptions.
3. Function Button — in this case, only the ESC button is available. Tap it to exit after
viewing.
4.6.2 Trouble Codes
a) Read Codes
This function retrieves and displays the DTCs from the vehicle’s control system.
The Read Codes screen varies for each vehicle being tested. On some vehicles,
freeze frame data can also be retrieved for viewing.
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Figure 4-12 Read Codes Screen
1. Diagnostics Toolbar Buttons — see Table 4-2 Diagnostics Toolbar Buttons on page
24 for detailed descriptions of the operations for each button.
2. Main Section
⚫ Column 1 — displays the retrieved codes from the vehicle.
⚫ Column 2 — indicates the status of the retrieved codes.
⚫ Column 3 — detailed descriptions for the retrieved codes.
⚫ Snowflake Icon — only displays when freeze frame data is available for
viewing; selecting this icon will display a data screen, which looks and
behaves similar to the Read Codes screen.
⚫ Column 4 — displays additional information about the retrieved fault codes.
3. Function Button
⚫ Service Manual — tap to view fault code information, including fault
description, condition for fault identification and driver information.
⚫ Freeze Frame — tap to view the freeze frame.
⚫ Search — tap to search for related fault code information on the Internet.
⚫ ESC — tap to return to the previous screen or exit the function.
b) Erase Codes
After reading the retrieved codes and making appropriate vehicle repairs, use this
function to erase vehicle codes.
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➢ To erase codes
1. Tap Erase Codes from the Trouble Codes screen.
2. A warning message displays to inform you of data clearing when this function
is applied.
Tap Yes to continue. A Confirmation screen displays when the operation
is successfully done.
Tap No to exit.
3. Tap ESC on the Confirmation screen to exit Erase Codes.
4. Perform the Read Codes function again to check if the codes have been
erased successfully.
4.6.3 Live Data
When this function is selected, the screen displays the data list for the selected module.
The items available for any control module vary by vehicle. The parameters display in
the order that they are transmitted by the ECU, so expect variation among vehicles.
Gesture scrolling allows you to quickly move through the data list. Touch the screen
and drag your finger up or down to reposition the parameters being displayed if the data
occupies more than one screen. The figure below displays a typical Live Data screen:
Figure 4-13 Live Data Screen
1. Diagnostics Toolbar Buttons — tap the drop-down button at the top center of the
screen and the toolbar buttons will display. See Table 4-2 Diagnostics Toolbar
Buttons on page 24 for detailed descriptions of the operations for each button.
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2. Main Section
⚫ Name Column — displays the parameter names.
a) Check Box — tap the check box on the left side of the parameter name to
make item selection. Tap the check box again to deselect the item.
b) Drop-down Button — tap the drop-down button on the right side of the
parameter name to open a sub menu, providing data display mode
options.
⚫ Value Column — displays the values of the parameters.
⚫ Range Column — displays the ranges of the parameters.
⚫ Unit Column — displays the unit for the parameters (Tap the Settings button
on the top toolbar and select a required mode. See Unit on page 61 for more
information).
3. Function Buttons — There are many function buttons on the Live Data screen.
Detailed descriptions of these buttons are described in the following subsections.
A. Display Mode
There are four types of display modes available for data viewing, allowing you to
view various types of parameters in the mode best suited to represent the data.
Tap the drop-down button on the right side of a parameter name to open a
submenu. A total of 7 buttons will be displayed: The 4 buttons to the left represent
different data display modes, plus one Information button (active when additional
information is available), one Unit Change button (for switching the unit of
displayed data), and one Trigger button (tap to open the Trigger Settings screen).
Figure 4-14 Display Mode Screen
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Each parameter item displays the selected mode independently.
◆ Analog Gauge Mode — displays the parameters in gauge charts.
◆ Text Mode — the default mode that displays the parameters as a text list.
NOTE
Status parameters, such as a switch reading like ON, OFF, ACTIVE, and ABORT, can
only be displayed in Text Mode. Value parameters, such as a sensor reading, can be
displayed in both text and graph modes.
◆ Waveform Graph Mode — displays the parameters in waveform graphs. In this
mode, five control buttons will display on the right side of the parameter item,
allowing you to manipulate the display status.
Figure 4-15 Waveform Graph Mode Screen
a) Settings Button (SetY) — sets the minimum and maximum value of the Y
axis.
b) Scale Button — changes the scale values.
There are two scale buttons displayed above the waveform graph, which can be
used to change the scale values of the X axis and Y axis of the graph. There are
four scales available for the X axis: x1, x2, x4 and x8. And there are three scales
available for the Y axis: x1, x2, and x4.
c) Edit Button — edits the waveform color and line thickness.
d) Zoom-in Button — tap once to display the selected data graph in full screen.
e) Exit Button — tap to exit the waveform graph mode.
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Full Screen Display — this option is only available in the waveform graph mode,
and mostly used in Graph Merge status for data comparison. There are four control
buttons available on the top right side of the screen under this mode.
⚫ Scale Button — tap to change the scale values below the waveform graph.
There are four scales available for the X axis: x1, x2, x4 and x8. And there are
three scales available for the Y axis: x1, x2, and x4.
⚫ Edit Button — tap to open an edit window, in which you can set the waveform
color and line thickness displayed for the selected parameter.
⚫ Zoom-out Button — tap to exit full screen display.
⚫ Exit Button — tap to exit the waveform graph mode.
➢ To edit the waveform color and line thickness in a data graph
1. Select a parameter to display in Waveform Graph mode.
2. Tap the Edit button, and an edit window displays.
Figure 4-16 Waveform Edit Screen
3. The parameter is selected automatically in the left column.
4. Select a color from the middle column.
5. Select a line thickness from the right column.
6. Tap Done to save the setting and exit, or tap Cancel to exit without saving.
◆ Digital Gauge Mode — displays the parameters in the form of a digital gauge
graph.
B. Trigger Settings
On the Trigger Settings screen, you can set a standard range by filling in a
minimum value and a maximum value. When exceeding this range, the trigger
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function will be executed and the device will automatically record and save the
generated data. You can review the saved live data by tapping the Review button
at the bottom of the screen.
Tap the drop-down button on the right side of a parameter name to open a
submenu. The Trigger button is the last one in the submenu. Tap to display the
Trigger Settings screen.
Figure 4-17 Trigger Settings Screen
Two buttons and two input boxes are available in the Trigger Settings screen.
a) Trigger — switches the trigger on or off. The trigger is ON by default.
b) Buzzer Alarm — switches the alarm on or off. The alarm function makes a
beeping sound as an alert when the data reading reaches the preset minimum
or maximum point. The buzzer alarm will only sound at the first trigger.
c) MIN — tap this input box to enter the required lower limit value.
d) MAX — tap this input box to enter the required upper limit value.
➢ To set a trigger
1. Tap the drop-down button on the right side of a parameter name to open a
submenu.
2. Tap the Trigger button on the right side of the submenu to open the Trigger
Settings screen.
3. Tap the MIN value input box to enter the required minimum value.
4. Tap the MAX value input box to enter the required maximum value.
5. Tap OK to save the settings and return to the Live Data screen, or tap Cancel
to exit without saving.
When the trigger is successfully set, a trigger mark displays in front of the parameter
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name. The mark is gray when it is not triggered, and displays orange when triggered.
Moreover, two horizontal lines display on each of the data graphs (when Waveform
Graph Mode is applied) to indicate the alarm point. The limit lines are shown in different
colors to differentiate them from the parameter waveforms.
C. Function Buttons
The operations of the available Function Buttons on the Live Data screen are
described below:
Cancel All — tap this button to cancel all selected parameters. Up to 50
parameters can be selected at one time.
Show Selected/Show All — tap this button to switch between the two options:
one displays the selected parameters, the other displays all the available items.
Graph Merge — tap this button to merge selected data graphs (for Waveform
Graph Mode only). This function is very useful when comparing different
parameters.
NOTE
This mode supports graph merge of 2 to 5 parameters that can be represented digitally.
Non-digital parameters are not supported.
➢ To merge selected data graphs
1. Select parameters that need to be merged.
2. Tap the Graph Merge button at the bottom of the Live Data screen.
a) This mode only supports parameters that can be represented digitally. If
non-digital parameters are selected, a message will display advising the
user that the selected parameters are not supported in this mode and to
select 2 to 5 digital parameters. Tap Got It to return to the previous screen
and select supported parameters.
b) When unsupported parameters are selected, a message will appear
advising the user to select only supported parameters. A message will
also display if more than 5 parameters have been selected. Please select
2 to 5 of the supported parameters and tap the OK button to merge.
3. Tap the Cancel Merging button at the bottom of the Live Data screen to
cancel merging.
To top — moves a selected item to the top of the list.
Setting — tap this button to set recording duration.
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➢ To set live data record duration
1. Tap the Setting button at the bottom of the Live Data screen.
2. Tap the > button to the right of Recording Time After Trigger bar and select a
time length.
3. Tap OK to save the setting and return to the Live Data Setting screen; or tap
the X button at the upper-right corner to exit without saving.
4. Tap Done at the upper-right corner of the Live Data Setting screen to confirm
and save the setting, and return to the Live Data screen, or tap Cancel to exit
without saving.
Clear Data — tap this button to clear all cached live data.
Freeze — displays the retrieved data in freeze mode.
⚫ Previous Frame — moves to the previous frame of frozen data.
⚫ Next Frame — moves to the next frame of frozen data.
⚫ Play/Pause — tap to play/pause the frozen data.
⚫ Resume — tap to exit the freeze data mode and return to normal data display.
Record — starts recording the live data of the selected data items. Tap the Record
button at the bottom of the Live Data screen. A message will display prompting the
user to select parameters to record. Tap the Got It button to confirm. Scroll down
and select data to record. Tap the Record button to start recording. Tap the
Resume button to stop recording. The recorded live data can be viewed in the
Review section at the bottom of the Live Data screen. The recorded data can also
be reviewed in the Data Manager application.
⚫ Resume — tap this button to stop data recording and return to normal data
display.
⚫ Flag — this button displays when the Record function is applied. Tap this
button to set flags when recording data. Notes can be added during playback
in Review or Data Manager. Select the preset flag to open a pop-up window
and display a virtual keyboard to enter notes.
Review — review the recorded data. Tap the Review button to display a recording
list, and select one item to review.
NOTE
Only the data recorded during the current operation can be reviewed on the Live Data
screen. All the historical recorded data can be reviewed in Review Data in the Data
Manager application.
⚫ Previous Frame — switches to the previous frame of recorded data.
⚫ Next Frame — switches to the next frame of recorded data.
⚫ Play/Pause — tap to play/pause the recorded data.
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⚫ Show Selected — displays the selected parameters.
⚫ Graph Merge — merges selected data graphs.
⚫ Back — exits the review and returns to the Live Data screen.
Back — returns to the previous screen or exits the function.
4.6.4 Active Test
The Active Test function is used to access vehicle-specific subsystem and component
tests. Available tests vary by vehicle.
During an active test, the tablet sends commands to the ECU to activate the actuators.
This test determines the integrity of the system or part by reading ECU data, or by
monitoring the operation of the actuators. Such tests may include switching a solenoid,
relay or switch, between two operating states.
Selecting Active Test displays a menu of test options. Available tests vary by vehicle.
Select a test from the menu options, and follow the instructions displayed on the screen
to complete the test. Procedures and instructions vary by vehicle.
Figure 4-18 Active Test Screen
The function buttons in the lower-right corner of the Active Test screen manipulate the
test signals. Operational instructions are displayed in the main section of the test
screen. Follow the on-screen instructions and make appropriate selections to complete
the tests. Tap the ESC button to exit the test when finished.
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4.6.5 Special Functions
These functions perform various component adaptations, including the recalibration or
configuration of certain components after repairs or replacements have been
completed.
Figure 4-19 Special Function Screen 1
Select a function to display detailed information and the execution screen.
Figure 4-20 Special Function Screen 2
List Tab Page:
⚫ Column 1 — displays the description of the function being performed or the live
data corresponding to the special function.
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⚫ Column 2 — displays the execution status such as Completed or Activated or the
corresponding live data values.
⚫ Column 3 — displays the measurement units of the live data.
Tap a function button to perform the selected function or exit the function.
4.7 Generic OBDII Operations
This option presents a quick way to check for DTCs, isolate the cause of an illuminated
malfunction indicator lamp (MIL), check monitor status prior to emissions certification
testing, verify repairs, and perform a number of other services that are
emissions-related. The OBD direct access option is also used for testing OBDII/EOBD
compliant vehicles that are not included in the Diagnostics database.
The diagnostics toolbar buttons at the top of the screen function the same as those
available for specific vehicle diagnostics. See Table 4-2 Diagnostics Toolbar Buttons on
page 24 for details.
4.7.1 General Procedure
➢ To access the OBDII/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiCOM Job Menu. The
Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish communication with
the vehicle:
⚫ Auto Scan — when this option is selected, the diagnostic tool attempts to
establish communication using each protocol in order to determine which
one the vehicle is using.
⚫ Protocol — when this option is selected, the screen opens a submenu
listing various protocols. A communications protocol is a standardized
way of data communication between an ECU and a diagnostic tool.
Global OBD may use several different communication protocols.
3. Select a specific protocol under the Protocol option. Wait for the OBDII
Diagnostic Menu to display.
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Figure 4-21 OBDII Diagnostic Menu
4. Select a function to continue.
⚫ DTC & FFD
⚫ I/M Readiness
⚫ Live Data
⚫ On-Board Monitor
⚫ Component Test
⚫ Vehicle Information
⚫ Vehicle Status
NOTE
The supported functions may vary by vehicles.
4.7.2 Function Descriptions
This section describes the various functions of each diagnostic option:
4.7.2.1 DTC & FFD
When this function is selected, the screen displays a list of stored and pending codes. A
snowflake icon will display on the right side of the DTC item when the freeze frame data
is available for viewing.
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Figure 4-22 DTC & FFD Screen
⚫ Stored Codes
Stored codes are the current emissions-related DTCs from the ECU of the vehicle.
OBDII/EOBD codes have a priority according to their emission severity, with higher
priority codes overwriting lower priority codes. The priority of the code determines
the illumination of the MIL and the codes erase procedure. Manufacturers rank
codes differently, so DTCs may vary by vehicle.
⚫ Pending Codes
These are codes that were generated during the last drive cycle, but before the
DTC actually sets, two or more consecutive drive cycles are needed. The intended
use of this service is to assist the service technician after a vehicle repair and after
clearing diagnostic information, by reporting test results after a single driving cycle.
a) If a test failed during the drive cycle, the DTC associated with that test is
reported. If the pending fault does not occur again within 40 to 80 warm-up
cycles, the fault is automatically cleared from memory.
b) Test results reported do not necessarily indicate a faulty component or system.
If test results indicate another failure after additional driving, a DTC is stored to
indicate a faulty component or system.
⚫ Freeze Frame
Typically, the stored freeze frame is the last DTC reported. Certain DTCs that have
a greater impact on vehicle emission, have a higher priority. In these cases, the top
prioritized DTC is the one for which the freeze frame records are retained. Freeze
frame data includes a “snapshot” of critical parameter values at the time the DTC is
set.
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⚫ Erase Codes
This option is used to clear all emissions-related diagnostics data including DTCs,
freeze frame data, and specific manufacturer-enhanced data from the vehicle ECU.
This option resets the I/M Readiness Monitor Status for all vehicle monitors to “Not
Ready” or “Not Complete”.
A Confirmation screen will appear when the Clear Codes option is selected to
prevent accidental loss of data. Select Yes on the confirmation screen to continue,
or select No to exit.
4.7.2.2 I/M Readiness
This function is used to check the readiness of the monitoring system. It is an excellent
function to use prior to having a vehicle inspected for state emissions compliance.
Select I/M readiness to display a sub menu with two choices:
⚫ Since DTCs Cleared — displays the status of monitors since the last time the
DTCs are erased.
⚫ This Driving Cycle — displays the status of monitors since the beginning of the
current drive cycle.
4.7.2.3 Live Data
This function displays the real time PID data from ECU. Displayed data includes analog
inputs and outputs, digital inputs and outputs, and system status information broadcast
on the vehicle data stream.
Live data can be displayed in various modes. See Live Data on page 32 for detailed
information.
4.7.2.4 On-Board Monitor
Use this option to view the results of on-board monitor tests. The tests are useful after
servicing or after erasing a vehicle’s control module memory.
4.7.2.5 Component Test
This function enables dual-directional control of the ECU so that the diagnostic tool is
able to transmit control commands to operate the vehicle systems. This function is
useful in determining how well the ECU responds to a command.
4.7.2.6 Vehicle Information
The option displays the vehicle identification number (VIN), the calibration identification,
and the calibration verification number (CVN), and other information of the test vehicle.
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4.7.2.7 Vehicle Status
This function checks the current condition of the vehicle, such as the communications
protocols of OBDII modules, quantity of fault codes, and the status of the malfunction
indicator light (MIL).
4.8 Exiting Diagnostics
The Diagnostics application remains open as long as there is an active communication
with the vehicle. You must exit the diagnostics operation to stop all communications
with the vehicle before closing the Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if the
communication is disrupted. Ensure all forms of communication link such as data cable,
USB cable, and wireless or wired network, are properly connected throughout the test.
Exit all interfaces before disconnecting the test cable and power supply.
➢ To exit the Diagnostics application
On an active diagnostic screen:
1. Tap the Back or ESC button to exit a diagnostic session step by step.
2. Or tap the Vehicle Swap button on the Diagnostics Toolbar to return to the
Vehicle Menu screen.
On the Vehicle Menu screen:
1. Tap the Home button on the top toolbar.
2. Or tap the Back button on the Navigation Bar at the bottom of the screen.
3. Or tap the Home button on the Diagnostics Toolbar to exit the application
directly and return to the MaxiCOM Home Menu.
Now, the Diagnostics application is no longer communicating with the vehicle and it is
safe to open other MaxiCOM applications.
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5 Service
The Service application is specially designed to provide quick access to the vehicle
systems for various scheduled service and maintenance tasks. The typical service
operation screen is a series of menu-driven executive commands. Follow on-screen
instructions to select appropriate execution options, enter correct values or data, and
perform necessary actions. The application will display detailed instructions to complete
selected service operations.
After entering a special function, the screen will display two options: Diagnosis and Hot
Functions. The Diagnosis option enables the reading and clearing of codes which are
sometimes necessary after completing certain special functions. The Hot Functions
consists of sub functions of the selected special function.
The most commonly used services are described in this chapter.
5.1 Oil Reset Service
This function performs reset of the Engine Oil Life system, which calculates the optimal
oil life change interval depending on the vehicle driving conditions and climate. The Oil
Life Reminder must be reset each time the oil is changed, so the system can calculate
when the next oil change is required.
NOTE
1. Always reset the engine oil life to 100% after every oil change.
2. All required work must be carried out before the service indicators are reset. Failure
to do so may result in incorrect service values and cause DTCs to be stored by the
relevant control module.
3. For some vehicles, the tool can reset additional service lights such as the
maintenance cycle and service interval. On BMW vehicles for example, service
resets include engine oil, spark plugs, front/rear brakes, coolant, particle filter, brake
fluid, micro filter, vehicle inspection, exhaust emissions inspection and vehicle
checks.
5.2 Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking system safely
and effectively. The applications include deactivating and activating the brake control
system, assisting with brake fluid control, opening and closing brake pads, and setting
brakes after disc or pad replacement.
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5.2.1 EPB Safety
It can be dangerous to perform Electric Parking Brake (EPB) system maintenance, so
before you begin the service work, please keep these rules in mind:
✓ Ensure that you are fully familiar with the braking system and its operation before
commencing any work.
✓ The EPB control system may be required to be deactivated before carrying out any
maintenance/diagnostic work on the brake system. This can be done from the tool
menu.
✓ Only perform maintenance work when the vehicle is stationary and on level ground.
✓ Ensure that the EPB control system is reactivated after the maintenance work has
been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the maintenance of
the Electric Parking Brake system.
5.3 Tire Pressure Monitoring System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the vehicle’s ECU, as
well as to perform TPMS replacement and reset procedures after tire sensors are
replaced.
5.4 Battery Management System (BMS) Service
The Battery Management System (BMS) allows the tool to evaluate the battery charge
state, monitor the close-circuit current, register the battery replacement, activate the rest
state of the vehicle, and charge the battery via the diagnostic socket.
NOTE
1. This function is not supported by all vehicles.
2. The sub functions and actual test screens of the BMS may vary by vehicle, please
follow the on-screen instructions to make correct selections.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat)
battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned.
AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric
acid, but the acid is contained in glass mats between terminal plates.
It is recommended that the replacement aftermarket battery has the same specifications,
such as capacity and type, as the exiting battery. If the original battery is replaced with a
different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a
battery with a different capacity (mAh), the vehicle may require reprogramming of the
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new battery type, in addition to, performing the battery reset. Consult the vehicle manual
for additional vehicle-specific information.
5.5 Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering wheel
position as the straight-ahead position in the steering angle sensor EEPROM. Therefore,
the front wheels and the steering wheel must be set exactly to the straight-ahead
position before calibration. In addition, the vehicle identification number (VIN) is also
read from the instrument cluster and stored permanently in the steering angle sensor
EEPROM. On successful completion of calibration, the steering angle sensor fault
memory is automatically cleared.
Calibration must always be carried out after the following operations:
⚫ Steering wheel replacement.
⚫ Steering angle sensor replacement.
⚫ Any maintenance that involves opening the connector hub from the steering angle
sensor to the column.
⚫ Any maintenance or repair work on the steering linkage, steering gear or other
related mechanism.
⚫ Wheel alignment or wheel track adjustment.
⚫ Accident repairs where damage to the steering angle sensor, SAS assembly, or any
part of the steering system may have occurred.
NOTE
1. Autel accepts no responsibility for any accident or injury arising from servicing the
SAS system. When interpreting DTCs retrieved from the vehicle, always follow the
manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test screens may
vary by test vehicle. Pay attention to the menu titles and onscreen instructions to
make correct selections.
3. Before starting any procedure, make sure vehicle has an ESC button. Look for
button on dash.
5.6 Diesel Particle Filter (DPF) Service
The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component
replacement teach-in and DPF teach-in after replacing the engine control unit.
The ECM monitors driving style and selects a suitable time to employ regeneration.
Cars driven a lot at idling speed and low load will attempt to regenerate earlier than cars
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driven more with higher load and speed. In order for regeneration to take place, a
prolonged high exhaust temperature must be obtained.
In the event of the car being driven in such a way that regeneration is not possible, i.e.,
frequent short journeys, a diagnostic trouble code will eventually be registered in
addition to the DPF light and “Check Engine” indicators displaying. A service
regeneration can be requested in the workshop using the diagnostic tool.
Before performing a forced DPF regeneration using the tool, check the following items:
⚫ The fuel light is not on.
⚫ No DPF-relevant faults are stored in system.
⚫ The vehicle has the specified engine oil.
⚫ The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing a problematic vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out relevant
measured value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or there is a
faulty EGR valve.
2. The ECU must be re-adapted when replacing the DPF and when topping up the fuel
additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service, a second person
is needed for the function. One person should drive the vehicle while the other
person observes the screen on the Tool. Do not attempt to drive and observe the
scan tool at the same time. This is dangerous and puts your life and the lives of
other motors and pedestrians at risk.
5.7 Immobilizer (IMMO) Service
An immobilizer is an anti-theft mechanism that prevents an automobile’s engine from
starting unless the correct ignition key or other device is present. This device prevents
thieves from starting the car by a method known as hot wiring. Most new vehicles have
an immobilizer as standard equipment. An important advantage of this system is that it
doesn’t require the car owner to activate it; it operates automatically. An immobilizer is
considered as providing much more effective anti-theft protection than an audible alarm
alone; many auto insurance companies offer lower rates for vehicles that are equipped
with an immobilizer.
As an anti-theft device, an immobilizer disables one of the systems needed to start a
car's engine, usually the fuel supply or the ignition. This is accomplished by radio
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frequency identification between a transponder in the ignition key and a radio frequency
reader in the steering column. When the key is placed in the ignition, the transponder
sends a signal with a unique identification code to the reader, which relays it to a
receiver in the vehicle's computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the engine. If the code is
incorrect or absent, the computer disables the system, and the engine will be unable to
start until the correct key is placed in the ignition.
The IMMO service can disable a lost vehicle key and program the replacement key fob.
One or more replacement key fobs can be programmed.
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6 Data Manager
The Data Manager application allows you to store, print, and review the saved files,
manage the workshop information, and customer information records, and keep test
vehicle records.
Selecting the Data Manager application opens the file system menu. There are nine
main functions available.
Figure 6-1 Data Manager Main Screen
Table 6-1 Buttons in Data Manager
Button
Name
Description
Vehicle
History
Tap to review the diagnostic history
record.
Workshop
Information
Tap to edit the information of
workshops.
Customer
Tap to create a new customer account
file.
Image
Tap to review the screenshots.
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Button
Name
Description
Report
Tap to view the local reports on your
tablet. If the report is successfully
uploaded to cloud, you can also share
the report with others.
PDF
Tap to review the reports stored as
PDF format.
Review Data
Tap to review the recorded data.
Data Logging
Tap to review the communication data
and ECU information of the test
vehicle. The saved data can be
reported and sent to the technical
center via the Internet.
Uninstalled
Apps
Tap to uninstall applications.
6.1 Vehicle History
This function stores records of test vehicle records, including vehicle information and the
retrieved DTCs from previous diagnostic sessions. Test information is summarized and
displayed in an easy-to-read table listing. The Vehicle History also provides direct
access to the previously tested vehicle and allows you to directly restart a diagnostic
session without needing to perform auto or manual vehicle selection.
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Figure 6-2 Vehicle History Screen
1. Top Toolbar Buttons — displays navigation and application controls.
2. Main Section — displays all the vehicle history records.
➢ To activate a test session for the recorded vehicle
1. Tap the Data Manager application on the MaxiCOM Job Menu.
2. Select Vehicle History to open the screen. Tap the relevant application tab to
select the test record. Take selecting the Diagnostics tab as an example.
3. Tap Diagnostics icon at the bottom of the thumbnail of a vehicle record item.
The Diagnostics screen of the vehicle displays and a new diagnostic session is
activated. See Diagnostics for detailed instructions on vehicle diagnostic
operations.
4. A Historical Test record sheet displays. Check the recorded information of the
recorded test vehicle and tap the Diagnostics button on the upper-right corner.
5. Select a vehicle thumbnail to choose a record. A Historical Test record sheet
displays. Review the recorded information of the test vehicle, and tap the
Diagnostics button on the upper-right corner to continue the diagnostics.
6.1.1 Historical Test Record
The Historical Test Record is a detailed data form of the vehicle, which includes general
vehicle information, service record, customer information, and the diagnostic trouble
codes retrieved from the previous test sessions. Technician Notes will also appear if
present.
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NOTE
The MaxiCOM tablet must establish connection to the MaxiVCI Mini device to restart
test sessions on the previously test vehicles.
Figure 6-3 Historical Test Record Sheet
➢ To edit the Historical Test record
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main section. The
Historical Test record will appear.
4. Tap Edit (the pen icon) to start editing.
5. Tap each item to input information or attach files or images.
NOTE
The vehicle VIN, license number, and customer account information are correlated by
default. Vehicle records will automatically be correlated using this vehicle and customer
identification.
6. Tap Add to Customer to supplement the Historical Test record sheet to an
existing customer account, or add a new associated account with the test
vehicle record. See Customer on page 55 for more information.
7. Tap Done to save the updated record sheet, or tap Cancel to exit without
saving.
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6.2 Workshop Information
The Workshop Information form allows you to edit, input, and save the detailed
workshop information, such as shop name, address, phone number, and other remarks,
which, when printing vehicle diagnostic reports and other associated test file, will display
as the header of the printed documents.
Figure 6-4 Workshop Information Sheet
➢ To edit the Workshop Information sheet
1. Tap the Data Manager application on the MaxiCOM Job Menu.
2. Select Workshop Information.
3. Tap the Edit button on the Top Toolbar.
4. Tap on each field to input the appropriate information.
5. Tap Done to save the updated workshop information sheet, or tap Cancel to
exit without saving.
6.3 Customer
The Customer function allows you to create and edit customer accounts. It helps you to
save and organize all customer information accounts that are correlated with the
associated test vehicle history records.
➢ To create a customer account
1. Tap the Data Manager application on the MaxiCOM Job Menu.
2. Select Customer.
3. Tap the Add a customer button. An empty information form displays, tap each
field to input the appropriate information.
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NOTE
The items that must be filled are indicated as required fields.
4. Some customers may have more than one vehicle for service. You can always
add new vehicle information to the account. Tap Add New Vehicle
Information, and then fill in the vehicle information. Tap the button to
cancel.
5. Tap Complete to save the account, or tap Cancel to exit without saving.
➢ To edit a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the Top Toolbar to start editing.
5. Tap on the input field to edit information, and enter the updated information.
6. Tap Complete to save the updated information, or tap Cancel to exit without
saving.
➢ To delete a customer account
1. Tap Data Manager on the MaxiCOM Job Menu.
2. Select Customer.
3. Select a customer account by tapping the corresponding name card. A
Customer Information record displays.
4. Tap Edit on the Top Toolbar to start editing.
5. Tap Delete button on the top of the screen. A message displays.
6. Tap OK to confirm the command, and the account is deleted, or tap Cancel to
cancel the request.
6.4 Image
The Image section is a PNG database containing all captured screenshots.
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Figure 6-5 Image Screen
1. Top Toolbar Buttons — used to edit, print, and delete the stored image files. See the
following table for detailed information.
2. Main Section — displays the stored images.
Table 6-2 Toolbar Buttons in Image Screen
Button
Name
Description
Back
Returns to the previous screen.
Search
Tap to search the image by entering
its stored time.
Edit
Tap to display the editing toolbar to
select, delete, print, or email the
image(s).
Cancel
Tap to close the editing toolbar or
cancel file search.
Print
Tap to print the selected image.
Delete
Tap to delete the selected image.
Email
Tap to send the selected image to an
email.
➢ To edit/delete image(s)
1. Select Data Manager from the MaxiCOM Job Menu.
2. Select Image to access the PNG database.
3. Tap Edit on the top-right corner of the screen. The editing screen displays.
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4. Select the image(s) you want to edit by tapping the check box at the
bottom-right corner of the image.
5. Tap the Delete icon to delete the selected images or delete all images. Tap
Print to print the selected image(s). Tap Email to send the selected image(s) to
an email.
6.5 Report
This section stores and displays all reports. The reports stored in this area will be
uploaded automatically when you set ON to the Report Upload to Cloud in Report
Settings. See Report Settings on page 63 for further details. Tap one of the reports to
view it or save it to the cloud. Select View Local Reports to open it. Tap Report Cloud
Sharing to share it.
Figure 6-6 Report List Screen
➢ To share a report
1. Select Data Manager from the MaxiCOM Job Menu.
2. Tap Report to access the Report List screen.
3. Tap a report record to display the Record Sharing dialog box.
4. Tap Report Cloud Sharing.
5. Scan the QR code or tap Send Email or Send SMS to share the report.
6.6 PDF Files
The PDF section stores and displays all PDF files of saved data. After entering the PDF
database, select a PDF file to view the stored information.
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This section uses the standard Adobe Reader application for file viewing and editing.
Please refer to the associated Adobe Reader manual for more detailed instructions.
6.7 Review Data
The Review Data section allows you to play back the recorded data frames of live data
streams.
On the Review Data main screen, select a record file to play back.
Figure 6-7 Data Playback Screen
1. Main Section — displays the recorded data frames.
2. Navigation Toolbar — allows you to manipulate data playback.
Use the Navigation Toolbar buttons to play back the recorded data from frame to frame.
Tap Back to exit data playback.
6.8 Data Logging
The Data Logging section allows you to launch Support platform directly to view all
records of all feedback or no feedback data loggings on the diagnostic system. For more
details, see Data Logging on page 89.
6.9 Uninstall Apps
This section allows you to manage the software applications installed on the MaxiCOM
diagnostics system. Selecting this section opens a managing screen, on which you can
check all available vehicle diagnostic applications.
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Select the vehicle software you want to delete by tapping on the vehicle manufacturer
icon, the selected item will display a blue mark at the upper-right corner. Tap the Delete
button on the Top Toolbar to delete the software from the system database.
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7 Settings
Access the Settings menu to adjust default settings and view information about the
MaxiCOM system. The following options are available for the MaxiCOM system
settings:
⚫ Unit
⚫ Language
⚫ Printing Settings
⚫ Report Settings
⚫ Push Notifications
⚫ Auto Update
⚫ Vehicle List
⚫ System Settings
⚫ About
This section describes the procedures to adjust the device’s system settings.
7.1 Unit
This option allows you to adjust the measurement unit for the diagnostic system.
➢ To adjust the unit setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Unit option on the left column.
3. Select the appropriate measurement unit, Metric or English. A check icon will
display to the right of the selected unit.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another setting option for system setup.
7.2 Language
This option allows you to adjust the display language for the MaxiCOM system.
➢ To adjust the language setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Language option on the left column.
3. Select an appropriate language. A check will display to the right of the selected
language.
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4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or tap another setting to adjust.
7.3 Printing Settings
Configure this option to enable the tablet to print via network.
➢ To setup the printer connection
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Printing Settings option on the left column.
3. Check if the Print via PC-Link option is selected. If not, tap it to activate the
printing function, which enables the device to send files to the printer through
the PC via Wi-Fi connection.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or tap another setting to adjust.
7.3.1 Printing Operations
If the Wi-Fi printer is not available, you can use your PC to print the data on the tablet.
Follow the instructions below to operate.
➢ To install the PC Link driver program
1. Download the Maxi PC Suite software from www.autel.com > Support >
Downloads > Autel Update Tools, and install it to your windows-based
computer.
2. Double click on Setup.exe.
3. Select the installation language and the wizard will load momentarily.
4. Follow the instructions on the screen and click Next to continue.
5. Click on Install and the printer driver program will be installed onto the PC.
6. Click on Finish to complete the installation.
NOTE
The MaxiSys Printer runs automatically after the installation. The PC, printer and the
tablet must be connected to the same network.
This section describes how to receive files from the tablet and perform printing through
the computer.
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NOTE
⚫ Make sure the tablet is connected to the same network with your computer, either
via Wi-Fi or LAN, before printing.
⚫ Make sure the computer installed with the Printing Services program is connected
to a printer.
➢ To perform printing through the PC
1. Run the PC Link program on the PC.
2. Select the MaxiSys Printer tab.
3. Tap the Print button on the Top Toolbar of the tablet. A test document will be
sent to the PC.
If the Auto Print option in the MaxiSys Printer is selected, the MaxiSys
Printer will print the received document automatically.
If the Auto Print option is not selected, click Open PDF File to view all the
temporary files. Select the file(s) needed for printing, then tap Print.
NOTE
To confirm that the printer is functioning normally, you can click Test Print in the PC
Link program to test.
7.4 Report Settings
This option automatically synchronizes the diagnostics information of the vehicle to the
vehicle history and forms a diagnostic report for the user to upload. Tap the ON/OFF
button to enable/disable the Report Upload to Cloud function. The button appears blue if
the function is enabled and displays gray if the function is disabled.
NOTE
Make sure the tablet is connected to the Internet while uploading reports.
7.5 Push Notifications
This option allows you to manage notifications. The Notification Preferences option is
turned on by default and cannot be turned off by users so that certain system
notifications such as system security warnings won't be blocked.
➢ To manage other notifications
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Push Notifications option on the left column.
3. Tap the button on the right of the Other Notifications option to open a
drop-down list.
4. There are four options: Enable All Notifications, Limit to 3 Notifications or Less
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Per Week, Limit to 1 Notification Per Week, and Disable All Notifications.
Select whichever you prefer.
NOTE
⚫ Notifications will display on the screen. Slide the screen from top to check the
received messages. If the message list covers more than one screen, slide the list
up or down to view them.
⚫ Tapping a specific message launches the corresponding application. For example,
if you tap on an Update notification, the Update application will be launched.
7.6 Auto Update
The Auto Update allows the tool to automatically update the OS, the MaxiCOM system,
and the vehicle coverage software. Each can be configured to update automatically at a
specified time. Tap the ON/OFF button to enable/disable the desired automatic update
time.
➢ To set auto system or vehicle update
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Auto Update option on the left column. The three auto update items
will display on the right of the screen.
3. Select the update type to schedule. Toggle the button to ON.
4. Tap on the time to set the time of the day for updating. If the update time is set
and the device is connected to the Internet, the selected software will be
automatically updated at the configured time.
7.7 Vehicle List
This option allows you to sort the vehicles either by alphabetical order or by frequency of
use.
➢ To adjust the vehicle list setting
1. Tap Settings on the MaxiCOM Job Menu.
2. Tap Vehicle list on the left column.
3. Select the desired sort type. A check mark will display to the right of the
selected item.
4. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu,
or select another setting option for the system setup.
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7.8 System Settings
This function provides you with direct access to the Android system settings interface,
where you can adjust various system settings for the Android operating system,
regarding wireless and network settings, various device settings such as sound and
display, as well as system security settings, and check related information about the
Android system. Refer to your Android documentation for additional information.
7.9 About
The About option provides information of the MaxiCOM diagnostics device including the
product name, version, hardware, and serial number.
➢ To check the MaxiCOM product information in About
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the About option on the left column. The product information displays on
the right of the screen.
3. Tap the Home button on the top-left corner to return to the MaxiCOM Job Menu
or select another setting to adjust.
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8 Update
The Update application on the tablet downloads the latest version of the software. The
updates improve the MaxiCOM applications’ capabilities, typically by adding new tests,
new model coverage or by adding new or enhanced applications.
The tablet automatically searches for available updates for all of the MaxiCOM software
when it is connected to the Internet. Any updates that are found can be downloaded and
installed on the device. This section describes update procedures in the MaxiCOM
system.
Figure 8-1 Update Screen
1. Navigation and Controls
⚫ Home Button — returns to the MaxiCOM Job Menu.
⚫ Update All — updates all available updates.
⚫ Show Recent — shows the recent updates.
⚫ Renew — tap to renew your subscription.
⚫ Refresh — refreshes the available update list.
⚫ Search — searches a specific update item by entering the file name such as
a vehicle make.
2. Status Bar
⚫ Left Side — displays the account information, the MaxiCOM device model
information and serial number.
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⚫ Right Side — indicates the downloading speed.
3. Main Section
⚫ Left Column — displays vehicle buttons.
⚫ Middle Column — displays a brief introduction about the new changes to the
software operation or capabilities. Tap the button to open an information
screen to view more details, and tap the dim area around to close the window.
⚫ Right Column — according to the operation status of each software item, the
button displays differently:
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
➢ To update the software
1. Ensure the tablet is connected to a power source and has a stable Internet
connection.
2. Tap the Update application button from the MaxiCOM Job Menu; or tap the
received notification message; or tap the Update icon on Vehicle Menu in
Diagnostics application. The Update application screen displays.
3. Check all available updates:
⚫ If you decide to update all the items of diagnostic software, tap the Update
All button.
⚫ If you only want to update one or some of the items, tap the Update button
on the right of the specific items.
4. Tap the Pause button to suspend the updating process. Tap Continue to
resume updating and the process will resume from the pause point.
5. When the updating process is completed, the software will be installed
automatically. The previous version will be replaced.
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9 VCI Manager
This application pairs the tablet with the MaxiVCI Mini, checks the communication status
and update the VCI firmware.
Figure 9-1 VCI Manager Screen
1. Connection Mode — there are four connection modes available for selection. The
connection status is displayed alongside.
⚫ VCI BT — when the VCI is paired to a device via Bluetooth, the connection
status displays as “Connected”. Otherwise, it displays as “Disconnected”.
⚫ BAS BT — when paired to a battery tester via Bluetooth, the connection status
displays as “Connected”. Otherwise, it displays as “Disconnected”.
⚫ VCI Update — connects the VCI to the diagnostic tablet via Bluetooth first, then
updates the VCI firmware through the tablet.
⚫ BAS Update — updates the BT506 battery tester’s firmware via Internet
through the tablet.
2. Bluetooth Setting
The Bluetooth setting screen displays the device name for all the devices available
for pairing, you can tap the needed one to start pairing. The BT status icon
displayed to the left of the device name indicates the received signal strength.
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9.1 VCI Bluetooth Pairing
The MaxiVCI Mini needs to be connected to a vehicle, so that it is powered during the
synchronization procedure. Ensure the tablet has sufficient battery power or is
connected to an external power supply.
➢ To pair the MaxiVCI Mini with the tablet
1. Power on the tablet.
2. Insert the 16-pin vehicle data connector of the MaxiVCI Mini to the vehicle data
link connector (DLC).
3. Tap the VCI Manager application on the MaxiCOM Job Menu of the tablet.
4. Select VCI BT from the Connection Mode list on the left column.
5. Toggle the ON/OFF button to ON. Tap the Scan button at the top-right corner.
Now the device starts searching for available pairing units.
6. The device name may display as“Maxi-” suffixed with a serial number. Select
the appropriate device for pairing.
7. When paring is successfully done, the connection status displayed to the right
of the device name is shown as “Connected”.
8. Once connected, the BT badge displays at the bottom-right corner of the VCI
Manager shortcut, and the Connection LED on the MaxiVCI Mini illuminates
solid blue, which signifies that the tablet is connected to the MaxiVCI Mini, and
is ready to perform vehicle diagnosis. If you need to disconnect the connected
device, tap it again.
9. Tap the Home button on the top-left to return to the MaxiCOM Job Menu.
NOTE
A MaxiVCI Mini can only be connected to one tablet at a time, and once it’s connected,
the device will not be discoverable to other devices.
9.2 BAS Bluetooth Pairing
The BT506 battery tester device can be connected with the tablet via Bluetooth. Ensure
that the BT506 battery tester is sufficiently charged or is connected to an external power
supply before use.
➢ To pair the Battery Tester with the tablet
1. Power on the diagnostic tablet and the battery tester.
2. Connect the red clamp to the positive (+) battery terminal and the black clamp
to the negative (–) battery terminal.
3. Tap VCI Manager on the MaxiCOM Job Menu of the tablet.
4. Select BAS BT from the Connection Mode list on the left column.
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5. Toggle the Bluetooth ON. Tap Scan at the top-right corner of the screen. The
device will start to search for available units to pair with.
6. Depending on the type of battery tester, the device name may appear as
"Maxi-" suffixed with the battery tester’s serial number. Select the appropriate
device for pairing.
7. When paired successfully, the connection status reads “Connected”.
9.3 VCI Update
9.3.1 Update via Tablet
Before updating the VCI firmware, ensure the tablet’s connection to the Internet is
stable.
➢ To update the MaxiVCI Mini firmware via tablet
1. Power on the tablet.
2. Using a Mini USB cable to connect the MaxiVCI Mini to the tablet.
3. Tap the VCI Manager application on the MaxiCOM Job Menu of the tablet.
4. Select VCI Update from the Connection Mode list on the left column.
5. The current version and the latest version of the VCI firmware will be displayed
after a few seconds. Tab Update Now to update the VCI firmware if available.
9.3.2 Update via PC
➢ To update the MaxiVCI Mini firmware via PC
1. Download the Maxi PC Suite software from www.autel.com > Support >
Downloads > Autel Update Tools, and install it onto your PC.
2. Using a Mini USB cable to connect the MaxiVCI Mini to the PC.
3. Launch the PC Suite on the PC which is installed after the installation of Maxi
PC Suite and click the MaxiVCI Mini icon in the Device Selection window.
4. The PC will automatically recognize the MaxiVCI Mini.
5. Click Update to complete the update if an update is available.
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9.4 BAS Update
Before updating the battery tester firmware, please make sure the network connection is
stable.
➢ To update the battery tester’s firmware
1. Power on the diagnostic tablet and the battery tester.
2. Connect the battery tester to the tablet via Bluetooth.
3. Tap the VCI Manager application on the MaxiCOM Job Menu of the tablet.
4. Select BAS Update from the Connection Mode list on the left column.
5. The current version and the latest version of the battery tester’s firmware will
be displayed after a few seconds. Tap Update Now to update the battery
tester’s firmware if available.
NOTE
Do not leave the BAS Update page during upgrade.
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10 Battery Test
The Battery Test application allows the user to perform in-vehicle battery test and
out-vehicle battery test functions when the BT506 battery tester is connected to the
MaxiCOM MK808BT Pro tablet and a battery. The BT506 battery tester enables
technicians to view the health status of the vehicle's battery and electrical system.
NOTE
The BT506 battery tester needs to be purchased separately.
Figure 10-1 Battery Test Screen
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10.1 MaxiBAS BT506 Battery Tester
10.1.1 Function Description
Figure 10-2 MaxiBAS BT506 Tester
1. Power Button
2. Status LED
3. Power LED
4. USB Port
5. Battery Clamp Cable
Table 10-1 LED Description
LED
Color
Description
Status LED
Flashing Green
The tester is communicating via USB
cable.
Flashing Blue
The tester is communicating via
Bluetooth.
Flashing Red
Battery clamps are connected to the
wrong battery terminals.
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LED
Color
Description
Power LED
Solid Green
The tester is powered on and the
battery is sufficiently charged.
Flashing Green
The tester is charging. (Turns solid
green when battery is fully charged.)
Solid Red
The device is in boot mode.
Flashing Red
The battery level is low. Please
charge.
10.2 Power Sources
The MaxiBAS BT506 tester can receive power from the following sources:
⚫ Internal Battery Pack
⚫ AC/DC Power Supply
IMPORTANT
Do not charge the tester when the temperature is below 0 °C (32 °F) or above 45 °C
(113 °F).
10.2.1 Internal Battery Pack
The MaxiBAS BT506 battery tester can be powered with the internal rechargeable
battery.
10.2.2 AC/DC Power Supply — Using Power Adapter
The MaxiBAS BT506 battery tester can be powered from an electrical outlet using the
AC/DC power adapter. The AC/DC power supply also charges the internal battery pack.
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10.2.3 Technical Specifications
Table 10-2 Technical specifications
Item
Description
Connectivity
⚫ USB 2.0, Type C
⚫ Bluetooth 4.2
Input Voltage
5 V DC
Working Current
< 150 mA at 12 V DC
Internal Battery
3.7 V/800 mAh Lithium-ion Polymer battery
CCA Range
100 to 2000 A
Voltage Range
1.5 to 16 V
Working Temp.
－10 °C to 50 °C (14 °F to 122 °F )
Storage Temp.
－20 °C to 60 °C (－4 °F to 140 °F )
Dimension (L x W x H)
107 mm (4.21”) x 75 mm (2.95”) x 26 mm (1.02”) (clamp
cable not included)
Weight
320 g (0.7 lbs.)
10.3 Test Preparation
10.3.1 Inspect the Battery
Before starting a test, inspect the battery for:
⚫ Cracking, buckling or leaking. If you see any of these defects, replace the battery.
⚫ Corroded, loosen or damaged cables and connections. Repair or replace as
needed.
⚫ Corrosion on the battery terminals, and dirt or acid on the case top. Clean the case
and terminals using a wire brush and a mixture of water and baking soda.
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10.3.2 Connect the Battery Tester
➢ To pair with the MaxiCOM tablet
1. Turn on both the MaxiCOM MK808BT Pro tablet and the BT506 battery tester.
Ensure that the units are sufficiently charged before you begin.
2. Enable Bluetooth on the tablet by tapping VCI Manager > BAS BT. Tap Scan
at the top-right corner. The device will start to search for available pairing units.
3. Depending on the type of battery tester, the device name may display as
"Maxi-" suffixed with a serial number. Select the appropriate device for pairing.
4. When paired successfully, the connection status will read “Connected”.
Figure 10-3 Battery Tester Connection Example 1
➢ To connect to a battery
1. Connect the red clamp to the positive (+) terminal of the battery.
2. Connect the black clamp to the negative (−) terminal of the battery.
Figure 10-4 Battery Tester Connection Example 2
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10.4 In-vehicle Test
The In-vehicle Test is used for testing batteries that are installed in a vehicle. An
in-vehicle test includes the Battery Test, Starter Test, and Generator Test. These tests
help determine the health of the battery, the starter, and the generator.
IMPORTANT
A disclaimer will appear when first accessing any function on the Home screen. Please
read the end-user agreement and tap Accept to continue. If you tap Decline, you will
not be able to use the features properly.
Prior to testing any battery, ensure that the battery tester is paired with the tablet via
Bluetooth and connected properly to a battery.
➢ To start the in-vehicle test
1. Tap Battery Test on the MaxiCOM Job Menu. Select In-vehicle Test.
2. Confirm the vehicle information on the left side of the screen. Make sure the
VIN is entered.
3. Confirm your battery information, including voltage, type, standard, and
capacity. Tap Next to continue the in-vehicle test functions.
Figure 10-5 Battery information Screen
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Please refer to the table below for a list of buttons that may appear when accessing the
functions:
Table 10-3 Top Toolbar Buttons
Button
Name
Description
Battery
Connection
The value on the icon indicates the real-time
voltage of the tested battery. In the battery test,
the button will turn green if the battery is good.
Otherwise, it will turn red.
Next
Tap to proceed.
Home
Returns to the battery test main screen.
Back
Returns to the previous screen.
Exit
Returns to the Job Menu.
10.4.1 Battery Test
1. Follow the on-screen instructions. Check the boxes once all required tasks are
completed, and tap Start Testing.
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Figure 10-6 Battery Screen
2. Wait until the test is completed. The test results will be displayed on the tool.
Figure 10-7 Battery Test Results Screen
The battery test results include a color-coded results summary, a list of test data, and
repair tips. Possible in-vehicle test results are as follows:
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Table 10-4 Test Results
Result
Repair Tip
Good Battery
Battery is good.
Good &
Recharge
Battery is good but insufficiently charged. Recharge the battery.
Charge & Retest
Battery requires charge to determine its condition.
Bad Cell
Replace the battery.
Replace Battery
Replace the battery.
NOTE
Please always complete the battery test before you proceed to the starter and generator
tests.
10.4.2 Starter Test
Follow the on-screen instructions to complete the test. Start the engine and let it idle.
The test results will appear as follows:
Figure 10-8 Starter Test Result Screen
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Table 10-5 Starter Test Results
Result
Description
Cranking Normal
The starter is good.
Current Too Low
Low momentary discharge capacity.
Voltage Too Low
Low battery storage capacity.
Not Started
The starter is not detected for starting.
10.4.3 Generator Test
Follow the on-screen instructions to complete the test. The test results will appear as
follows:
Figure 10-9 Generator Test Results Screen
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Table 10-6 Generator Test Results
Result
Description
Charging Normal
The generator is functioning normally.
Output Too Low
⚫ The belt linking the starter and the generator is
loose;
⚫ The cable linking the starter and battery is loose
or corroded.
Output Too High
⚫ The generator is not properly connected to the
ground;
⚫ The voltage adjuster is broken and needs
replacement.
Ripple Too Large
The commutation diode is broken.
No Output
⚫ The cable is loose;
⚫ Some vehicles with power management
systems do not provide path for charging due to
the sufficient load capacity of the battery;
⚫ The generator or the voltage adjuster is broken
and needs replacement.
10.5 Out-vehicle Test
Out-vehicle Test is used to test the condition of batteries that are not connected to a
vehicle. This function aims to check the health status of the battery only.
10.5.1 Test Procedure
➢ To start the out-vehicle test
1. Connect the tester clamps to the battery terminals.
2. Tap Battery Test on the MaxiCOM Job Menu. Select Out-vehicle Test. Select
the appropriate battery type, rating standard, and CCA value. Tap Start
Testing to start the test.
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Figure 10-10 Out-vehicle Test Screen
3. The test results will display in a few seconds.
Figure 10-11 Out-vehicle Test Results Screen
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10.5.2 Test Results
Table 10-7 Out-Vehicle Test Results
Result
Description
Good Battery
Battery meets required standards.
Good & Recharge
Battery is good, but low on charge. Fully charge the
battery. Check for causes of low charge.
Charge & Retest
Battery requires charge to determine its condition.
Replace Battery
Battery fails to meet industry-accepted standards.
Bad Cell
Battery fails to meet industry-accepted standards.
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11 MaxiViewer
The MaxiViewer allows you to search the functions supported by our tools and the
software version information. There are two ways of searching, either by searching the
tool and the vehicle or searching the functions.
➢ To Search by the vehicle
1. Tap the MaxiViewer application on the MaxiCOM Job Menu. The Function
Viewer screen displays.
2. Tap the tool name on the top-left corner to drop down the tool list. Tap the one
you want to search.
3. Tap the vehicle brand, model, and year you want to search.
Figure 11-1 Function Viewer Screen 1
4. All the functions support by the selected tool for the selected vehicle will
display as several columns.
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Figure 11-2 Function Viewer Screen 2
➢ To search by the functions
1. Tap the MaxiViewer application on the MaxiCOM Job Menu. The Function
Viewer screen displays.
2. Tap the tool name on the top-left to drop down the tool list. Tap the one you
want to search.
3. Type the function you want to search in the top-right search column. All the
vehicles with this function will be listed with several columns, including feature,
function, and version.
Figure 11-3 Function Viewer Screen 3
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NOTE
Fuzzy search is supported, so type in part of the function you want to search can also
find out all the related information.
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12 Support
This application launches the Support platform which synchronizes Autel’s online
service base station with the tablet. In order to synchronize the device to your online
account, you need to register the product through the Internet when you use it for the
first time. The Support application is connected to Autel’s service channel and online
communities which provides the quickest way for problem solutions, allowing you to
submit complaints and send help requests to obtain direct services and supports from
the online community.
12.1 Product Registration
In order to get access to the Support platform and obtain update and other services
from Autel, you are required to register the MaxiCOM tablet the first time you use it.
➢ To register the MaxiCOM tablet
1. Visit the website: pro.autel.com.
2. If you have an Autel account, sign in with your account ID and password and
skip to step 7.
3. If you are a new member to Autel, click the Register button to create your
Autel ID.
4. Enter the required personal information in the input fields.
5. Enter your email address, then click Request. You will receive an email from
Autel with your verification code. Open the email and copy the code into the
proper input box.
6. Set a password for your account, and enter the password again to confirm.
Read the Autel User Service Agreement and Autel Privacy Policy, then
check the box to accept the terms. After all the information is entered, click
Register. A Product Registration screen will appear.
7. Your product serial number and password are required to complete your
registration. To find your serial number and password on the tool: go to
Settings＞About.
8. Enter your tool’s serial number and password on the Product Registration
screen. Enter the CAPTCHA code and click Submit to complete your
registration procedure.
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12.2 Support Screen Layout
The Support application interface is navigated by the Home button on the Top Toolbar.
And the main section of the Support screen is divided into two sections. The narrow
column on the left is the main menu; select one subject from the main menu to display
the corresponding function screen on the right.
Figure 12-1 Support Application Screen
12.3 My Account
The My Account screen displays the comprehensive information of the user and the
product, which is synchronized with the on-line registered account, including user
information and device information.
⚫ User Information — displays detailed information of your registered online Autel
account, such as your Autel ID, name, address, and other contact information.
⚫ Device Information — displays the registered product information, including the
product serial number, registration time, expired time, and warranty period.
12.4 Data Logging
The Data Logging screen keeps records of all Feedback (submitted), No Feedback
(not submitted but saved) or History (up to the latest 20 test records) data loggings on
the diagnostic system. You can edit and send test records by using the Data Logging
function. Autel support personnel will receive and process submitted reports through
the Support platform.
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Figure 12-2 Data Logging Screen
➢ To make a reply in a Data Logging session
1. Tap on the Feedback tag to view the list of submitted data loggings.
2. Select a specific item to view the latest update of the processing progress.
3. Tap on the input field at the bottom of the screen and enter your reply, or tap
the Audio button to record a voice message or the Camera button to take a
screenshot.
4. Tap Send to deliver your message to Autel support.
12.5 Training
The Training section provides quick links to Autel’s online video library. Select a video
channel by language to see all available online tutorial videos on topics such as product
usage techniques and vehicle diagnostics practice.
12.6 FAQ
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping, and payment
procedures.
⚫ Account — displays questions and answers about the use of Autel's online user
account.
⚫ Shopping — displays questions and answers about online product purchase
methods or procedures.
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⚫ Payment — displays questions and answers about online product payment
methods or procedures.
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13 OEM Authorization
The OEM Authorization application allows you to unlock the gateway ECU (CGW) for
some vehicles to perform advanced diagnostics tests.
NOTE
Make sure the tablet is connected to the Internet before launching the OEM
Authorization application.
➢ To unlock the gateway ECU (CGW)
1. Connect the MaxiCOM tablet to the vehicle through the MaxiVCI Mini. See
Establishing Vehicle Communication on page 15.
2. Tap Diagnostics application from the MaxiCOM Job Menu.
3. Tap Renault. Select the vehicle type and tap OK to confirm the vehicle
information.
4. On the Information screen, tap Unlock.
5. On the Purchase screen, tap OK. Select purchase method and pay to unlock
the gateway. On the Purchase Successful screen, tap OK.
6. Exit the Diagnostics application. Tap OEM Authorization application on the
MaxiCOM Job Menu. On the OEM Authorization screen, tap Renew. The
Unlocking Information screen appears, on which you can view the remaining
service sessions.
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14 Remote Desktop
The Remote Desktop application launches the TeamViewer QuickSupport program,
which is a simple, fast, and secure remote-control interface. You can use the
application to receive remote support from Autel’s support center, colleagues or friends,
by allowing them to control your MaxiCOM tablet on their PC via the TeamViewer
software.
If you think of a TeamViewer connection as a phone call, the TeamViewer ID would be
the phone number under which all TeamViewer Clients can be reached separately.
Computers and mobile devices that run TeamViewer are identified by a unique global
ID. The first time the Remote Desktop application is launched, this ID is generated
automatically based on the hardware characteristics and will not change later on.
Make sure the tablet is connected to the Internet before launching the Remote Desktop
application, so that the tablet is able to receive remote support from a third party.
Figure 14-1 Remote Desktop Screen
➢ To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desktop application on the MaxiCOM Job Menu. The
TeamViewer QuickSupport screen appears and the device ID is generated
and shown.
3. Your partner must install the Remote Control software to his/her PC by
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downloading the TeamViewer program (full version) online (see
http://www.teamviewer.com), and then launch the software.
4. Provide your ID to your partner and wait for him/her to send you a
remote-control request.
5. A prompt will appear asking you to allow remote control on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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15 MaxiVideo
The MaxiVideo application configures the MaxiCOM diagnostics tablet to operate as a
digital video scope by simply connecting the tablet to a MaxiVideo Camera. This
function allows you to examine difficult-to-reach areas normally hidden from sight, with
the ability to record digital still images and videos, which offers you an economical
solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
WARNINGS & IMPORTANTS:
Follow these instructions to reduce the risk of injury from electric shock, entanglement
and other causes, and prevent tool damage.
⚫ Do not place the imager head into anything or anywhere that may contain a live
electric charge or moving parts, which increases the risk of electric shock or
entanglement injuries.
⚫ Do not use the imager head cable to modify surroundings, clear pathways or
clogged areas.
⚫ When inspection is completed, carefully withdraw the imager head from the
inspected area.
⚫ The imager head cable is waterproof to a depth of 1 m (3.28'), greater depths may
cause leakage into the imager head cable, electric shock or tool damage.
⚫ The working temperature of the imager head is between 0 °C (32 °F) and 55 °C
(13 °F).
Check-Ups:
✓ FOR AUTOMOBILES: Ensure the automobile is not running during inspection to
avoid damage from hot metal and liquid under the hood. Do not let the imager head
get oil or gasoline.
✓ FOR PIPES: If you suspect that a metal pipe may carry electric charge, have a
qualified electrician to check the pipe before inspecting it.
✓ FOR WALLS: Before you inspect the inside of a wall with the imager head, turn off
the circuit breaker to the house.
✓ WORK AREA: Ensure the work area has sufficient light.
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15.1 Additional Accessories
The MaxiVideo Camera and its fittings are the additional accessories. Both sizes (8.5
mm and 5.5 mm) of the imager head are optional and available for purchase along with
the standard MaxiCOM tool kit.
15.1.1 MaxiVideo Camera
Figure 15-1 MaxiVideo Camera
1. Removable Imager Head Cable — connects to the tool when using MaxiVideo for
image and video viewing.
2. Handgrip — ergonomically designed handle for comfortable grips and agile
operation.
3. USB Cable — connects the MaxiVideo Camera to the MaxiCOM tablet.
15.1.2 Imager Head Accessories
Figure 15-2 8.5 mm Imager Head Accessories
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1. Mirror — helps to look around corners and see the unreachable areas.
2. Hook — unclogs obstacles and picks up wires in the pipes or confined areas.
3. Magnet — picks up small metal objects such as dropped rings or screws.
Figure 15-3 5.5 mm Imager Head Accessories
1. Mirror — helps to look around corners and see the unreachable areas.
2. Magnet — picks up small metal objects, such as dropped rings or screws.
15.1.3 Accessory Assembly
15.1.3.1 For 8.5 mm Imager Head
The three accessories, including the Magnet, Hook, and Mirror, can be attached to the
Imager Head in the same manner described below:
1. Hold the accessory and the imager head.
2. Slip the end of the accessory over the imager head and then fix the accessory.
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15.1.3.2 For 5.5 mm Imager Head
The two accessories, including the Magnet and Mirror, can be attached to the Imager
Head in the same manner described below:
1. Hold the accessory and the imager head.
2. Screw the thread part of the accessory over the imager head to fix the accessory.
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15.1.4 Technical Specifications
Table 15-1 Specifications
Item
Description
Optimal Viewing
Distance
⚫ 0.79" to 2.36" (2 cm to 6 cm) with 8.5 mm
diameter imager head
⚫ 0.79" to 2.36" (2 cm to 6 cm) with 5.5 mm
diameter imager head
Resolution
⚫ JPG images (640 x 480)
⚫ AVI videos (320 x 240)
Operating Temp.
⚫ Main Unit: 0 °C to 55 °C (32 °F to 13 °F)
(ambient)
⚫ Cable: -10 °C to 70 °C (14 °F to 158 °F)
Storage Temp.
-20 °C to 75 °C (-4 °F to 167 °F) (ambient)
Waterproof
Imager head and cable to 1 m
Weight
⚫ 0.3 kg for 8.5 mm diameter imager head
⚫ 0.2 kg for 5.5 mm diameter imager head
15.2 Operations
Before opening the MaxiVideo application, the imager head cable must be connected to
the tablet through the USB port. Install the correct imager head accessories according to
the specific needs.
NOTE
When in operation, the imager head cable can be manipulated so as to better access
confined or awkward spaces.
➢ To take images using the MaxiVideo application
1. Connect the USB cable of the MaxiVideo camera to the USB port on the top
side of the tablet.
2. Power up the tablet.
3. Tap the MaxiVideo application on the MaxiCOM Job Menu. The MaxiVideo
interface displays, showing a camera operating screen. The imager head
camera is used by default.
4. Focus the image to be captured in the view finder by adjusting the imager head
cable.
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5. Select the Camera icon at the lower-right corner to take images.
6. Tap the blue ring on the screen. The view finder now displays the captured
picture and auto-saves the taken photo.
7. Tap the thumbnail image on the top-right corner of the screen to view the
stored image, slide the screen left or right to view the images.
8. Tap on the selected image and the edit toolbar instantly displays.
9. Tap the corresponding button to share or delete an image.
10. Tap the Back or Home button on the Navigation Bar at the bottom of the
screen to exit the MaxiVideo application.
➢ To record a video using the MaxiVideo application
1. Connect the USB cable of the MaxiVideo camera to the USB port on the top
side of the tablet.
2. Power up the tablet.
3. Tap the MaxiVideo application on the MaxiCOM Job Menu. The MaxiVideo
interface displays, showing a camera operating screen. The Imager head
camera is used by default.
4. Properly locate the imager head cable to focus the subject for recording.
5. Select the Video icon at the lower-right corner to record a video.
6. Tap the red ring on the operating screen to start recording.
7. Tap the red circle again to stop recording. The recorded video is automatically
saved.
8. Tap the Gallery icon at the bottom-right corner to review all the recorded
videos.
9. Select the corresponding button on the upper-right corner to search or delete a
video.
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16 Quick Link
The Quick Link application provides you with convenient access to Autel’s official
website and many other well-known sites in automotive service industry to provide
technical help, knowledge bases, forums, and training and expertise consultations.
Figure 16-1 Quick Link Screen
➢ To open a quick link
1. Tap the Quick Link application on the MaxiCOM Job Menu. The Quick Link
application screen appears.
2. Select a website thumbnail from the main section. The Chrome browser is
launched and the selected website is opened.
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17 Maintenance and Service
To ensure that the MaxiCOM diagnostic tablet performs at its optimum level, we advise
that the product maintenance instructions covered in this section is read and followed.
17.1 Maintenance Instructions
The following shows how to maintain your devices, together with precautions to take.
⚫ Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of
the tablet.
⚫ Do not use any abrasive cleansers, detergent, or automotive chemicals to the
tablet.
⚫ Maintain the devices in dry conditions and keep them within normal operating
temperatures.
⚫ Dry your hands before using the tablet. The touch screen of the tablet may not work
if the touch screen is moist, or if you tap the touch screen with wet hands.
⚫ Do not store the device in humid, dusty or dirty areas.
⚫ Check the housing, wiring, and connectors for dirt and damage before and after
each use.
⚫ After using the device, wipe the device housing, wiring, and connectors clean with a
damp cloth.
⚫ Do not attempt to disassemble your tablet.
⚫ Do not drop or cause severe impact to the devices.
⚫ Only use authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger and accessories will void the
limited product warranty.
⚫ Ensure that the battery charger does not come in contact with conductive objects.
⚫ Do not use the tablet beside microwave ovens, cordless phones and some medical
or scientific instruments to prevent signal interference.
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17.2 Troubleshooting Checklist
A. When the tablet does not work properly:
⚫ Ensure the tablet has been registered online.
⚫ Ensure the system software and diagnostic application software are properly
updated.
⚫ Ensure the tablet is connected to the Internet.
⚫ Check all cables, connections, and indicators to see if the signal is being
received.
B. When battery life is shorter than usual:
⚫ This may happen when you are in an area with low Wi-Fi signal strength. Turn
off your device when not in use.
C. When the tablet cannot be turned on:
⚫ Ensure the tablet is connected to a power source or the battery is charged.
D. When you are unable to charge the tablet:
⚫ Your charger may be out of order. Contact your nearest dealer.
⚫ You may be attempting to use the device in an overly hot/cold temperature. Try
changing the charging environment.
⚫ Your device may have not been connected to the charger properly. Check the
connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel or your local
selling agent.
17.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike
other forms of battery technology, you can recharge your battery while some charge
remains without reducing your tablet’s autonomy due to the “battery memory effect”
inherent in those technologies.
DANGER
1. The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion.
2. Do not use a damaged battery charger.
⚫ Do not disassemble or open crush, bend or deform, puncture or shred.
⚫ Do not modify or remanufacture, attempt to insert foreign objects into the battery,
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expose to fire, explosion or other hazards.
⚫ Make sure to use the charger and USB cables only that come together in the
package. If you use the other charger and USB cables, you might incur malfunction
or failure of the device.
⚫ Only use the charging device that has been qualified with device as per the
standard. Use of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazards.
⚫ Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for inspection.
⚫ Move the tablet closer to your network’s base station to improve battery life.
⚫ The battery recharging time varies depending on the remaining battery capacity.
⚫ Battery life inevitably shortens over time.
⚫ Since over charging may shorten battery life, remove the tablet from its charger
once it is fully charged. Unplug the charger, once charging is complete.
⚫ Leaving the tablet in hot or cold places, especially inside a vehicle in summer or
winter, may reduce the capacity and life of the battery. Always keep the battery
within normal temperatures.
17.4 Service Procedures
This section introduces information for technical support, repair service, and application
for replacement or optional parts.
17.4.1 Technical Support
If you have any question or problem on product operations, please contact us.
Autel North America
⚫ Phone: 1-855-AUTEL-US (288-3587) (Monday-Friday, 9AM-9PM Eastern Time)
⚫ Fax: (631) 357-3304
⚫ Email:
Tech Support: [email protected];
Sales: [email protected];
Careers: [email protected]
⚫ Address: 36 Harbor Park Drive, Port Washington, New York, USA 11050
⚫ Web: www.autel.com
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Autel Europe
⚫ Phone: +49(0)89 540299608 (Monday-Friday, 9:00AM-6:00PM Berlin Time)
⚫ Email: [email protected]
⚫ Address: Landsberger Str. 408, 4. OG, 81241 München, Germany
⚫ Web: www.autel.eu
China Headquarters
⚫ Phone: 0086-755-2267-2493 (Monday-Friday, 9:00AM-6:00PM Beijing Time)
⚫ Email: [email protected]; [email protected]
⚫ Address: 7th, 8th and 10th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili,
Nanshan, Shenzhen, 518055, China
⚫ Fax: 0086-755-8614-7758
⚫ Web: www.auteltech.cn
Autel Latin America
⚫ Phone: +52 33 1001 7880 (Spanish in Mexico)，+55 19 97816 4911 (Portuguese in
Brazil)
⚫ Email: [email protected] (in Mexico); [email protected] (in Brazil)
⚫ Address: Avenida Americas 1905, 6B, Colonia Aldrete, Guadalajara, Jalisco,
Mexico
⚫ Web: www.autel.com
Autel APAC
⚫ Phone: +81-045-548-6282 (in Japan)
⚫ Email: [email protected]; [email protected]
⚫ Address: 6TH FLOOR, ARI- NADORIBIRU 3-7-7, SHIN-YOKOHAMA,
KOUHOKU-KU, YOKOHAMA-SHI, KANAGAWA-KEN, 222-0033 JAPPAN
⚫ Web: www.autel.com/jp/
Autel IMEA DMCC
⚫ Phone: +971 585 002709 (in UAE)
⚫ Email: [email protected]; [email protected]
⚫ Address: 906-17, Preatoni Tower (Cluster L), Jumeirah Lakes Tower, DMCC,
Dubai, UAE
⚫ Web: www.autel.com
For technical assistance in other markets, please contact your local selling agent.
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17.4.2 Repair Service
If it becomes necessary to return your device for repair, please contact us first and then
download the repair service form from www.autel.com, and fill it in. The following
information must be included:
⚫ Contact name
⚫ Return address
⚫ Telephone number
⚫ Product name
⚫ Complete description of the problem
⚫ Proof-of-purchase for warranty repairs
⚫ Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen, 518055,
China
17.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool
suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
⚫ Contact information
⚫ Product or part name
⚫ Item description
⚫ Purchase quantity
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18 Compliance Information
FCC Compliance FCC ID: WQ8-MX808S-TS2152
This device complies with Part 15 of the FCC rules and Industry Canada’s
license-exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada. Son
fonctionnement est soumis aux deux conditions suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement de l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
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-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency exposure
limits. Nevertheless, the device should be used in such a manner that the potential for
human contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/Kg. Tests
for SAR are conducted using standard operating positions accepted by the FCC with the
device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the device while operating can be well below the maximum value. This is
because the device is designed to operate at multiple power levels so as to use only the
power required to reach the network. To avoid the possibility of exceeding the FCC
radio frequency exposure limits, human proximity to antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement. The device
can be used in portable exposure condition without restriction.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
CE COMPLIANCE
This product is declared to conform to the essential requirements of the following
directives and carries the CE mark accordingly:
Radio Equipment Directive 2014/53/E
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19 Warranty
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail
purchaser of this MaxiCOM diagnostics device that should this product or any part
thereof during normal usage and conditions, be proven defective in material or
workmanship and results in product failure within 1 year period from the date of
purchase, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with
Proof of Purchase, at the Company’s option, without charge for parts or labor directly
related to the defect(s).
The Company shall not be liable for any incidental or consequential damages arising
from the use, misuse, or mounting of the device. Some states do not allow limitation on
how long an implied warranty lasts, so the above limitations may not apply to you.
This warranty does not apply to:
1) Products subjected to abnormal use or conditions, accident, mishandling, neglect,
unauthorized alteration, misuse, improper installation or repair or improper storage;
2) Products whose mechanical serial number or electronic serial number has been
removed, altered or defaced;
3) Damage from exposure to excessive temperatures or extreme environmental
conditions;
4) Damage resulting from connection to, or use of any accessory or other product not
approved or authorized by the Company;
5) Defects in appearance, cosmetic, decorative or structural items such as framing
and non-operative parts;
6) Products damaged from external causes such as fire, dirt, sand, battery leakage,
blown fuse, theft or improper usage of any electrical source.
IMPORTANT
All contents of the product may be deleted during the process of repair. You should
create a back-up copy of any contents of your product before delivering the product for
warranty service.
