2
Your new washing machine
You have chosen a Bosch washing
machine.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
GB standard:
GB4706.1
GB4706.24
GB19606
GB4343.1
GB17625.1
GB/T 4288
GB12021.4
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
Note/tip
Information about the optimum use of
the appliance/any other useful
information.
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■ / -
Lists are represented by a small box or
a dash.
en
3
Contents
enInstruction Manual and Installation Instructions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Children/people/pets . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . 6
Operation . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning/Maintenance . . . . . . . . . . . . 9
7 Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 12
5 Positioning and connecting . . .12
Included with the appliance . . . . . . . 12
Safety instructions. . . . . . . . . . . . . . . 13
Installation surface . . . . . . . . . . . . . . 13
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the transport bolts . . . . . . 14
Hose and cable lengths . . . . . . . . . . 15
Water inlet. . . . . . . . . . . . . . . . . . . . . 15
Water outlet . . . . . . . . . . . . . . . . . . . 16
Levelling . . . . . . . . . . . . . . . . . . . . . . 17
Electrical connection. . . . . . . . . . . . . 17
Before washing for the first time . . . . 18
Transportation. . . . . . . . . . . . . . . . . . 18
* Getting to know the appliance 19
Washing machine . . . . . . . . . . . . . . . 19
Control panel . . . . . . . . . . . . . . . . . . 20
Display panel . . . . . . . . . . . . . . . . . . 20
Z Laundry. . . . . . . . . . . . . . . . . . . .22
Preparing the laundry . . . . . . . . . . . . 22
Sorting laundry . . . . . . . . . . . . . . . . . 22
Soaking . . . . . . . . . . . . . . . . . . . . . . 23
C Detergent . . . . . . . . . . . . . . . . . .23
Correct selection of detergent . . . . . 23
Saving energy and detergent . . . . . . 23
0 Programme default settings. . . 24
Spin speed 0 . . . . . . . . . . . . . . . . . .24
Finished in-time 5. . . . . . . . . . . . . . .25
\ Additional programme settings25
Rinse Plus . . . . . . . . . . . . . . . . . . . . .25
1 Operating the appliance . . . . . . 26
Preparing the washing machine . . . .26
Select programme/switch on the
appliance. . . . . . . . . . . . . . . . . . . . . .26
Change the programme default settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Select additional programme settings26
Placing laundry into the drum . . . . . .27
Measure and add detergent and care
products . . . . . . . . . . . . . . . . . . . . . .27
Starting the programme . . . . . . . . . .28
Childproof lock . . . . . . . . . . . . . . . . .28
Adding/removing laundry . . . . . . . . .29
Changing the programme . . . . . . . . .29
Cancelling the programme . . . . . . . .29
Programme end during Rinse Stop . .29
Programme end . . . . . . . . . . . . . . . .29
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .29
Q Appliance settings . . . . . . . . . . 30
2 Cleaning and maintenance. . . . 31
Machine housing/control panel . . . . .31
Drum . . . . . . . . . . . . . . . . . . . . . . . . .32
Descaling . . . . . . . . . . . . . . . . . . . . .32
Detergent drawer and housing . . . . .32
Cleaning the measuring aid A for liquid
detergent . . . . . . . . . . . . . . . . . . . . . .32
Detergent solution pump blocked . . .32
The drain hose at the siphon is blocked
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Filter in the water supply is blocked .33
en Intended use
4
3 Faults and what to do about them
34
Emergency release . . . . . . . . . . . . . 34
Information on the display panel . . . 35
Faults and what to do about them . . 36
4 After-sales service . . . . . . . . . . 37
8 Intended use
Intended use
■ This appliance is intended for private
domestic use only.
■ Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoor
conditions. There is a risk that the
appliance will be damaged if
residual water in it freezes. If hoses
freeze up, they may crack/burst.
■ This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
■ This appliance is suitable for
operation with mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
■ This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information provided with this appliance.
Retain the documents for subsequent
use or for subsequent owners.
Safety instructions en
5
( Safety instructions
Safety instructi ons
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with care when
installing, maintaining, cleaning
and operating the appliance.
Children/people/pets
:Warning
Risk of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■ The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■ Children must not play with
this appliance.
■ Do not allow children to
clean or maintain this
appliance unsupervised.
■ Keep children under 3 years
and pets away from this
appliance.
■ Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
:Warning
Risk of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■ Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
■ Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
:Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
en Safety instructions
6
Keep packaging, plastic film
and packing components away
from children.
:Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
:Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
:Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
Installation
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this may lead to a
dangerous situation. Ensure
the following:
■ The mains voltage on your
power socket must match
the rated voltage specified
on the appliance
(identification plate). The
connected loads and the
required fuse protection are
specified on the identification
plate.
■ The mains plug and the
protective contact socket
must match and the earthing
system must be correctly
installed.
■ The installation must have an
adequate cross section.
■ The mains plug must be
freely accessible at all times.
If this is not possible, in
order to comply with the
relevant safety regulations, a
switch (all pole
disconnection) must be built
into the permanent
installation in accordance
with electrical installation
regulations.
■ If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
Safety instructions en
7
:Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
:Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension cords or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension cords, power
strips or multi-way couplers.
:Warning
Risk of injury/material
damage/damage to the
appliance!
■ The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!
■ If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
:Warning
Risk of injury!
■ The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of injury!
■ The appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of injury!
■ If the hoses and mains
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
en Safety instructions
8
Caution!
Material damage/damage to
the appliance
■ If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least
100 kPa (1 bar), and does
not exceed
1000 kPa (10 bar).
Material damage/damage to the appliance
■ If the water hoses are altered
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Material damage/damage to the appliance
■ The use of hoses supplied
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare part hoses only.
Material damage/damage to the appliance
■ The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
:Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
Safety instructions en
9
:Warning
Risk of injury!
■ If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of injury!
■ If you climb onto the
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of injury!
■ If you reach into the drum
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
:Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
:Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■ If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Material damage/damage to the appliance
■ If you pour the wrong
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
Cleaning/Maintenance
:Warning
Risk of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
en Safety instructions
10
contact with live components.
Therefore please note:
■ Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
■ Never take hold of the mains
plug with wet hands.
■ When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
■ Do not make any technical
modifications to the
appliance or its features.
■ Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
■ Spare mains cables can be
ordered from our customer
service.
:Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
Do not use cleaning agents that
contain solvents.
:Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer,
steam cleaner, hose or spray
gun to clean your appliance.
:Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■ Do not allow these agents to
come into contact with the
surfaces of the appliance.
■ Clean the appliance with
nothing but water and a soft,
damp cloth.
■ Remove any detergent,
spray or other residues
immediately.
Environmental protection en
11
7 Environmental protection
Environmental protection
Packaging/used appliance
Dispose of packaging in an environmentally-responsible manner.
Keep children away from the packaging materials and packaging materials are not
toys.
Reprocessing and reuse of packaging material saves raw materials, reducing waste.
All packaging materials used are in line with environmental protection requirements
and reusable.
Name and content of hazardous substances in products
Note: All of component parts in the BSH products that fall into the same category
are covered in the table above, the component parts of this product depend on the
actual situation. If you have any questions, please contact us by dialling the
customer service number in the product.
Component
name
Hazardous substance
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
chromium
(Cr(VI))
Polybrominated
biphenyls
(PBB)
Polybromin-ated
diphenyl ethers
(PBDE)
PCB x Û Û Û Û Û
Display x Û Û Û Û Û
Controller x Û Û Û Û Û
Power cord and
connect wiring
harness
x Û Û Û Û Û
Pumps and drives x Û Û Û Û Û
Housing Û Û Û Û Û Û
Door and its con-
stituent parts
x Û Û Û Û Û
Drum-system and
its constituent
parts
x Û Û Û Û Û
Water supply com-
ponents
(exempted dryer)
x Û Û Û Û Û
This table was developed according to the provisions of SJ/T 11364.
Û The content of such hazardous substance in all homogeneous materials of such component is below
the limit required by GB/T 26572.
x The content of such hazardous substance in a certain homogeneous materials of such component is
beyond the limit required by GB/T 26572.
en Positioning and connecting
12
Tips on economical use
■ For optimum energy and water
savings, fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes
~ Supplementary sheet for the
operating and installation
instructions.
■ Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 23
■ The temperatures which can be
selected refer to the care labels on
the textiles. The temperatures used
in the machine may deviate from this
to ensure you get the optimum
combination of energy-saving and
washing results.
■ In order to save energy, the
appliance switches to energy saving
mode. The display panel lighting
goes out after a few minutes and the
A button flashes.
~ "Display panel" on page 20
■ If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
5 Positioning and
connecting
Positioning and connecti ng
Included with the appliance
Note: Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
customer services.
The appliance also contains:
■ Supplementary sheet for the
operating and installation
instructions
Indicative Statement of Environment Protection of Product
Please use and maintain the product according to the instruction of the manual, the product may harm to
environment and human health due to improper utilization or disposal.
According to the law of ‘Statute of Recovery and Disposal of Waste Electrical and Electronic Products’,
Please hand in the products to the disposal enterprises which are qualified when you plan to throw it.
Please refer to the table above for the information about the content of relevant toxic and hazardous sub-
stances.
( Transport bolts
0 Rear cover
8 Mains cable
@ Water drain hose
H Support Structs, you can remove
them by yourself as required.
#
+
Positioning and connecting en
13
■ After-sales service location directory*
■ Warranty*
■ Cover caps for openings after the
transport bolts have been removed
■ Bottom cover. Please install it
correctly before using the appliance
*
■ Water supply hose
■ Elbow for securing the water drain
hose*
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
dealers) is required to connect the
water drain hose to a siphon.
Useful tools
■ Spirit level for aligning
■ Spanner for loosening the transport
bolts and for aligning the appliance
feet
Safety instructions
:Warning
Risk of injury!
■ The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine; wear
protective gloves.
■ If the washing machine is lifted by its
protruding parts (e.g. the washing
machine door), the components may
break off and cause injuries.
Do not lift the washing machine by
protruding parts.
■ If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Route hoses and cables in such a
way that there is no risk of tripping.
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Notes
■ In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■ If in doubt, have the appliance
connected by a specialist.
Installation surface
Note: The washing machine must be
aligned in a stable manner so that it
does not move around.
■ The installation surface must be firm
and level.
■ Soft floors/floor coverings are not
suitable.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Note: On wooden joist floors, install the
washing machine:
■ In a corner, if possible,
■ On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
* depending on the model
en Positioning and connecting
14
Installing the appliance in a
kitchenette
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■ Recess width of 60 cm required.
■ Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
Removing the transport bolts
Caution!
Damage to the appliance
■ The machine is secured for
transportation using transport bolts.
If the transport bolts are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
bolts. Keep the bolts in a safe place.
■ To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport bolts before transporting
the appliance.
Note: To avoid injury, take care when
handling these.
1. Use a spanner to loosen all fixing
bolts until they turn freely.
2. All four parts will fall to the floor
when you tip the machine.
3. Insert the cover caps which you will
find in the bag containing the
documentation.
&
Positioning and connecting en
15
Hose and cable lengths
■ Left-hand connection
■ Right-hand connection
The following are available from
specialist retailers/our after-sales
service:
■ Extension for cold water supply
hose.
■ A longer supply hose.
Water inlet
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Notes
■ To prevent leakage or water
damage, follow the instructions in
this section!
■ Only operate the washing machine
using cold mains water. Do not
connect to the mixer tap of an
unpressurised hot-water apparatus.
■ Do not remove the water inlet hose
frequently as the loose connection
will lead to leaks. We recommend
that you use a water inlet hose that is
specially made for the machine.
■ Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■ Do not kink or squash the water
supply hose.
■ Do not alter (shorten, cut through)
the water supply hose (otherwise its
strength is no longer guaranteed).
■ Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
■ If in doubt, have the appliance
connected by a technician.
FP
a
a
PD[FP
FP
a
a
FP
a
a
a
a
a
a
a
a
en Positioning and connecting
16
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance:
Note: Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the wash
basin or the connection point during
draining due to high water pressure, any
escaping water may cause water
damage.
Secure the drain hose so that it cannot
slip out.
Note: Do not kink the water drain hose
or put strain on it lengthways.
You can lay the water drain hose as
follows:
■ Outlet in a sink
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot water e.g. if hot water is
being drained into a wash basin.
Do not reach into the hot water.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not block drainage
from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
■ Drainage into a siphon
Positioning and connecting en
17
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist dealers).
■ Outlet into a plastic pipe with
rubber bushing or into a drainage
pit
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
Electrical connection
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
■ Never touch or hold the mains plug
with wet hands.
■ Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■ Never unplug the mains plug during
operation.
Observe the following information and
ensure that:
Notes
■ The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
■ The washing machine is only
connected to an alternating current
supply via a properly installed
earthed socket.
■ The mains plug fits the socket.
■ The cable cross-section is adequate.
■ The earthing system is properly
installed.
■ The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the after-
sales service.
■ No multiple plugs/couplings or
extension cables are used.
en Positioning and connecting
18
■ If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
■ The mains plug can be accessed at
all times.
■ The mains cable is not kinked,
squashed, altered or cut through.
■ The mains cable does not come into
contact with heat sources.
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any residues from the product
and to remove water that may be left
over from the test, run the first wash
cycle without any laundry.
Note: The washing machine must be
correctly installed and connected.
~ Page 12
1. Check the appliance.
Note: Never use a damaged
machine. Inform the after-sales
service.
2. Connect the mains plug.
3. Turn on the water tap.
4. Do not load any laundry. Close the
door.
5. Depending on the model, run the
Drum Clean
*
or Cotton 90 °C
programme.
6. Open the detergent drawer.
7. Pour approximately 1 litre of water
into compartment II.
8. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for wool or delicates.
9. Close the detergent drawer.
10.Press the A button.
11.When the programme ends, switch
off the appliance.
Your washing machine is now ready to
use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
~ "Filter in the water supply is
blocked" on page 33
3. Drain the remaining detergent
solution.
~ "Detergent solution pump
blocked" on page 32
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport bolts:
Remove four covers and the rear cover.
Insert and tighten the transport bolts.
Before switching on the appliance
again:
Notes
■ The transport bolts must be
removed. ~ Page 14
■ To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into compartment II and start
the Single spin program.
* depending on the model
Getting to know the appliance en
19
* Getting to know the appliance
Getti ng to know the appliance
Washing machine
#
( Detergent drawer
0 Operating/display panel
8 Loading door with door handle
@ Service flap
en Getting to know the appliance
20
Control panel
Control panel differs depending on the
model
Display panel
Note: The tables show possible setting
options and information in the display
panel; these differ depending on the
model.
( Programmes ~ Supplementary
sheet for the operating and
installation instructions.
0 Programme selector
8 Display panel for settings and
information
#
Button Display
indicator
Description
( selectable Spin speed 0
- - -, ‹ -
‚‹‹‹ **
in rpm; ‹ = no spin cycle,
draining only; - - - = Rinse
Stop
0 Finished in-time 5
e.g. ƒ:„‹ Program duration depends
on the program selection
in h:min (hours:minutes)
‚ - ƒ… œ End of programme
(“Ready in” time) after ... h
(hours)
8 Additional program set-
tings: ~ Page 25
* depending on the model
** depending on the selected program, settings
and model
Getting to know the appliance en
21
More information on the display panel
Note: Energy saving mode
In order to save energy, the appliance
switches to energy saving mode. The
display lighting goes out after a few
minutes and the A button flashes. To
activate the lighting, press any button.
The energy saving mode is not
activated if a programme is running.
ô Rinse Plus
@ A Button for starting a pro-
gram, Interrupting a pro-
gram, e.g. to add items of
laundry and cancelling a
program
Display in-
dicator
Description
7.5 kg** Load recommendation
Program progress:
N Washing
à Rinsing
0 Spinning
End Program end
- - - Program end during Rinse
Stop
è Washing machine door
~ "Adding/removing
laundry" on page 29
~ "Faults and what to do
about them" on page 34
r Tap
~ "Faults and what to do
about them" on page 34
E Childproof lock
~ "Childproof lock"
on page 28
~ "Faults and what to do
about them" on page 34
* depending on the model
** depending on the selected program, settings
and model
Button Display
indicator
Description
* depending on the model
** depending on the selected program, settings
and model
¢ Indicator lamp for Drum
Clean programme*
~ "Information on the
display panel" on page 35
~ "Appliance settings"
on page 30
“ : - - Fault display
~ "Information on the
display panel" on page 35
‹ - … Signal setting
~ "Appliance settings"
on page 30
Display in-
dicator
Description
* depending on the model
** depending on the selected program, settings
and model
en Laundry
22
Z Laundry
Laundry
Preparing the laundry
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper clips,
needles, nails) may damage the laundry
or components in the washing machine.
Therefore, note the following tips when
preparing your laundry:
■ Empty any pockets.
■ Check for metal items (paper clips,
etc.) and remove them.
■ Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■ Remove curtain fittings or place
curtains in a laundry bag.
■ Close any zips, button up any cover
buttons.
■ Brush sand out of pockets and
collars.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■ Type of fabric/fibre
■ Colour
Note: Laundry may discolour. Wash
white and coloured items separately.
Wash new coloured items separately
the first time you wash them.
■ Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling
levels:~ "Saving energy and
detergent" on page 23
– Light: Do not need to pretreat,
select the speed
*
setting if
necessary
– Normal
– Heavy: Load less laundry, need
to pretreat.
– Stains: Remove/pretreat stains
while they are fresh. First dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
■ Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
* depending on the model
M Suitable for normal washing
process;
e.g. Cotton programme
N A gentle washing process is
required;
e.g. Synthetics programme
O An especially gentle washing
process is required; e.g.
Delicates programme
W Suitable for washing by hand;
e.g. Wool programme
Ž Do not appliance wash.
Detergent en
23
Soaking
1. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer's instructions.
2. Select the desired programme.
3. Press the A button to start the
programme.
4. After approx. ten minutes, press the
A button to pause the programme.
5. After the desired soaking time, press
the A button again to continue or
change the programme.
Notes
■ Load laundry of the same colour.
■ No additional detergent is required;
the soaking solution is used for
washing.
C Detergent
Detergent
Correct selection of detergent
The care label is crucial to ensure
correct detergent selection, temperature
and laundry treatment.
■ Standard detergent with optical
brighteners
suitable for heat-resistant white
washing made from linen or cotton
Programme: Cottons /
cold – max. 90 °C
■ Detergent for colours without
bleach or optical brighteners
suitable for coloured washing made
from linen or cotton
Programme: Cottons /
cold – max. 60 °C
■ Detergent for colours/delicates
without optical brighteners
suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care /
cold – max. 60 °C
■ Detergent for delicates
suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicates/Silk /
cold – max. 40 °C
■ Detergent for woollens
suitable for woollen fabrics
Programme: Wool / cold – max. 40
°C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
en Programme default settings
24
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information.
~ "Measure and add detergent and
care products" on page 27
0 Programme default
settings
Programme default setti ngs
The programme default settings for all
programmes are preset at the factory
and are displayed in the display panel
after the programme is selected.
You can change the default settings by
repeatedly pressing the corresponding
buttons until the required settings are
displayed in the display panel.
Note: Pressing and holding the button
automatically runs through the setting
values until the last one. Press the
button once more and you will be able
to change the setting values again.
The available settings vary depending
on the model.
You can find an overview of all settings
available for selection in each
programme on the supplementary sheet
for the operating and installation
instructions.
Spin speed 0
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting 0: The rinsing water is drained
but there is no final spin. The laundry
stays wet inside the drum, e.g. for items
that should not be spun.
Setting - - -: (Rinse Stop) = no final
spin. The laundry stays in the water after
the final rinse.
You can select "Rinse Stop" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the program has ended.
To continue/end the program see
~ Page 29
Saving Soiling/note
Reduced temper-
ature and deter-
gent quantity as
per the recom-
mended dosage
Light
No visible dirt or stains. Cloth-
ing has taken on some body
odour, e.g.:
■ Light summer/sports
clothing (worn for a few
hours)
■ T-shirts, shirts, blouses
(worn for up to one day)
■ Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■ T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■ Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recom-
mended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visi-
ble, e.g. tea towels, baby
items, work clothing
Additional programme settings en
25
Note: The maximum speed that can be
set depends on the model and
programme that has been selected.
Finished in-time 5
Before starting the programme, you
can preselect the programme end
("Ready in" time) in hourly increments (h
= hour) up to a maximum of 24 hours.
To do this:
1. Select a programme.
The programme duration is
displayed for the selected
programme, e.g. ƒ:„‹
(hours:minutes).
2. Press the Finished in-time 5 button
repeatedly until the required number
of hours is displayed.
3. Press the A button.
The door will be locked.
The selected number of hours (e.g.
‰ h) is shown in the display panel
and counts down until the wash
programme starts. The duration of
the programme is then displayed.
Note: The programme duration is
included in the selected “Ready in”
time.
During the timer count-down, you can
change the preselected number of
hours as follows:
1. Press the A button.
2. Use the Finished in-time 5 button
to change the number of hours.
3. Press the A button.
During the timer count-down you can
add or remove laundry as required.
Note: The length of the programme is
automatically adjusted when the
programme is running.
Certain factors can affect the
programme length, e.g.:
■ Programme settings,
■ Detergent dosage (additional rinse
cycles if required due to foaming),
■ Load size/type of textiles (longer
washing for higher load and for
textiles which absorb more water),
■ Imbalances (e. g. due to fitted
sheets) are offset with several start-
ups of spin cycles,
■ Fluctuations in power supply,
■ Water pressure (infeeding speed).
\ Additional programme
settings
Additi onal programme settings
Rinse Plus
Increased water level and additional
rinse cycle; extended washing time. For
areas with very soft water or for further
enhancing the spin result.
en Operating the appliance
26
1 Operating the
appliance
Operating the appliance
Preparing the washing
machine
Notes
■ The washing machine must be
correctly installed and connected.
~ "Positioning and connecting"
on page 12
■ Before washing for the first time, run
a wash cycle without laundry.
~ "Before washing for the first
time" on page 18
1. Connect the mains plug.
2. Turn on the water tap.
3. Open the door.
4. Check that the drum is completely
drained. Drain if necessary.
Select programme/switch on
the appliance
Note: If you have activated the
childproof lock, you must first deactivate
it before you can set a programme.
~ "Childproof lock" on page 28
Use the programme selector to select
the required programme. The
programme selector can be rotated in
either direction.
The appliance is switched on.
The programme default settings for the
selected programme appear in the
display panel:
■ The maximum load and the duration
of the programme (alternately)
Note: The maximum load appears only
when the door is opened.
Change the programme
default settings
You can use the default settings or
change them.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed.
They are not saved when the appliance
is switched off.
~ "Programme default settings"
on page 24
Overview of programmes ~
Supplementary sheet for the operating
and installation instructions.
Select additional programme
settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The indicator lamp for the button lights
up if a setting is active.
The settings are not saved when the
appliance is switched off.
~ "Additional programme settings"
on page 25
Overview of programmes ~
Supplementary sheet for the operating
and installation instructions.
Operating the appliance en
27
Placing laundry into the drum
:Warning
Risk of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse items of laundry thoroughly
beforehand.
Notes
■ Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual items of
laundry may lead to imbalances.
■ Observe the specified maximum
load. Overfilling has a negative
impact on the washing result and
promotes creasing.
1. Place presorted items of laundry
unfolded in the washing drum.
2. Make sure that no items of laundry
are trapped between the washing
machine door and the rubber seal,
and close the door.
The A button indicator lamp flashes to
indicate that the washing programme
can be started. It is possible to change
the settings.
~ "Programme default settings"
on page 24
~ "Additional programme settings"
on page 25
Measure and add detergent
and care products
Caution!
Damage to the appliance
Cleaning agents and agents for pre-
treating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose the detergents and care products
according to:
■ Water hardness (ask your water
supply company)
■ The manufacturer's instructions on
the packaging
■ The amount of laundry
■ Soiling
Filling
:Warning
Eye/skin irritation!
Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
If accidentally swallowed, seek medical
advice.
Note: Dilute viscous fabric softener and
fabric conditioner with a little water. This
prevents blockages in the washing
machine's piping.
Pour the detergent and care products
into the appropriate compartments:
en Operating the appliance
28
* depending on the model
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid
*
for liquid detergent
Position the measuring aid for dosing
the correct amount of liquid detergent:
1. Pull out the detergent drawer. Insert
the measuring aid into compartment
II for main wash.
2. Pour liquid detergent into measuring
aid and do not exceed the maximum
mark.
3. Reinsert the drawer.
Note: Do not use the measuring aid for
gel detergents.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser or place it in the
drum.
Starting the programme
Press the A button. The indicator lamp
lights up and the programme starts.
The display panel shows the “Ready in”
time while the programme is running or
the programme duration and the
programme progress symbols once the
wash cycle has started.
~ "Display panel" on page 20
Childproof lock
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently.
To activate/deactivate, press and hold
the Spin speed 0 and Finished in-
time 5 buttons at the same time for
approx. three seconds. The E symbol
appears in the display panel.
■ E lights up: The childproof lock is
active.
■ E flashes: The childproof lock is
active and the programme selector
has been adjusted. If you reset the
programme selector to the initial
programme, the symbol lights up
again.
Notes
■ If the appliance is switched off while
the programme is running and
childproof lock is activated, the
programme continues when the
appliance is switched back on.
■ To remove the laundry at the end of
the programme, deactivate the
childproof lock.
Measuring aid A* For liquid detergent
Compartment II Detergent for the
main wash, water
softener, bleach,
stain remover
Compartment i Fabric softener, liquid
starch;
do not exceed max.
Compartment I Detergent for pretreat
and clothing
disinfectant. (only for
the appliance with
pretreat and
disinfectant function)
* depending on the model
0$;
Operating the appliance en
29
■ The childproof lock remains active,
even once the washing machine has
been switched off.
Adding/removing laundry
After starting the programme, you can
add or remove laundry as required.
Press the A button to pause the
programme. The A button indicator
lamp flashes and the machine checks
whether it is possible to add or remove
laundry.
■ If the è symbol disappears in the
display panel, the washing machine
door is unlocked. You can add or
remove laundry.
Notes
– Do not leave the door open for
too long when adding/removing
laundry as water from the laundry
may leak out.
– The load display is not active
during reloading.
Press the A button to continue the
programme.
■ If the è symbol lights up in the
display panel, it is not possible to
add or remove laundry.
Note: For safety reasons, the door
remains locked when the water level
or temperature is high, or while the
drum is turning.
Changing the programme
If you have started the wrong
programme by mistake, you can
change it as follows:
1. Press the A button.
2. Select another programme.
3. Press the A button. The new
programme starts from the
beginning.
Cancelling the programme
For programmes at high temperature:
1. Press the A button.
2. To cool down laundry: Select Single
rinse.
3. Press the A button.
For programmes at low temperature:
1. Press the A button.
2. Select Single spin.
3. Press the A button.
Programme end during Rinse
Stop
- - - appears in the display panel and
the indicator lamp of the A button
flashes.
Continue the programme by:
■ Pressing the A button (the laundry
will be spun with the default spin
speed setting
*
) or
■ Selecting a spin speed or setting the
programme selector to Single spin
and then pressing the A button.
Programme end
End appears in the display panel and
the indicator lamp of the A button is
off.
Removing laundry/switching
off the appliance
1. Turn the program selector to off
position. The appliance is switched
off.
2. Turn off the tap. Disconnect the
mains cable.
3. Open the door and remove the
laundry.
* depending on the chosen
programme ~ Overview of
programmes on supplementary
sheet for the operating and
installation instructions
en Appliance settings
30
Notes
■ Always wait until the program ends,
as the appliance could still be
locked.
■ If the display panel goes off at the
end of a program, the energy-saving
mode is active.Press any button to
activate the panel.
■ Do not leave any items of laundry in
the drum.They may shrink in the next
wash or discolour another item.
■ Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■ Wipe the rubber seal dry.
■ Leave the door and detergent
drawer open so that any residual
water can evaporate.
Q Appliance settings
Appliance setti ngs
You can change the following settings:
■ The volume of the information
signals (e.g. at the end of the
programme) and/or
■ The volume of the button signals
and/or
■ Switch on or off the drum clean
reminder
*
.
In order to change these settings you
will need to activate the setting mode.
Activating the setting mode
1. Turn the programme selector to
position 1. The washing machine is
switched on.
2. Press the A button and, at the
same time, turn the programme
selector clockwise to position 2.
Release the button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel
(e.g. at the end of the programme).
Changing the volume
■ To change the volume of the
information signals, use the
Finished in-time 5 button while the
programme selector remains at
position 2.
■ To change the volume of the button
signals, rotate the programme
selector to position 3. Use the
Finished in-time 5 button again to
change the volume.
* depending on the model
1/2/3/4... positions on the
programme selector
Cleaning and maintenance en
31
Switching on or off the drum clean
reminder
*
To switch on/off the drum clean
reminder, rotate the programme
selector to position 4. Use the Finished
in-time 5 button to switch the reminder
on or off.
If the setting is activated, an acoustic
signal is heard.
Exiting setting mode
You can now end the process and set
the programme selector to the off
position. The settings are saved.
2 Cleaning and
maintenance
Cleaning and maintenance
:Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and disconnect
the mains plug.
:Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
■ Ensure the room in which the
washing machine is set up is well
ventilated.
■ Leave the door and detergent
drawer open slightly when the
washing machine is not in use.
■ Occasionally run a wash using the
Cotton 60 °C programme with
washing powder.
Machine housing/control
panel
■ Wipe the housing and the control
panel with a soft, damp cloth.
‹ = off, ‚ = quiet,
ƒ = medium, „ = loud,
… = very loud
* depending on the model
en Cleaning and maintenance
32
■ Remove the detergent residue
immediately.
■ Do not clean with a water jet.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Drum Clean programme or Cotton
90 °C programme
*
without laundry.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service. ~ Page 37
Detergent drawer and housing
If the detergent drawer contains
detergent or fabric softener residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. To remove the insert: Push the insert
upwards from below with your finger.
3. Clean the detergent dispenser tray
and insert with water and a brush,
and dry it. Clean the inside of the
housing as well.
4. Fit the insert and lock it in place
(push the cylinder onto the guide
pin).
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
Cleaning the measuring aid
A
**
for liquid detergent
If it contains liquid detergent residue:
1. Hold the mearsuring aid, pull the
cover upward and disconnect them.
2. Clean the measuring aid and cover
with water and brush.
3. Install the cover back to the
measuring aid. Pay attention to the
assemble mark, and press the cover
until click sounds.
Detergent solution pump
blocked
Note: Turn the tap off to prevent more
water from flowing in and to ensure that
it is drained via the pump.
* depending on the model
** depending on the model
Cleaning and maintenance en
33
:Warning
Risk of scalding!
Washing water is hot when washing at
high temperatures. You may be scalded
if you touch the hot washing water.
Allow the washing water to cool down.
1. Pull out the mains plug.
2. Open and remove the maintenance
cover.
3. Carefully unscrew the pump cover -
do not remove it completely. Let the
water drain into a shallow container.
Repeat the operation until there is no
water left.
4. Remove the pump cover. Remove
foreign material/fluff from inside the
pump. Clean the interior, pump
cover thread and pump housing (the
fan impeller in the detergent-solution
pump must be able to rotate).
5. Refit the pump cover, ensuring it fits
tightly. Handle should be vertical.
6. Insert the maintenance cover and
close it.
Note: To prevent unused detergent
from flowing into the outlet during the
next wash: Pour 1 litre of water into
dispenser II and start the Single spin
programme.
The drain hose at the siphon
is blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Reattach the drain hose and secure
the connection using the hose
clamp.
Filter in the water supply is
blocked
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any program (except Single
spin).
3. Press the A button. Allow the
program to run for approximately 40
seconds.
4. Turn the program selector to off
position. Pull out the mains plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
6. Remove the hose from the rear of
the appliance.
en Faults and what to do about them
34
Use pliers to remove the filter and
then clean it.
7. Insert the filter, connect the hose and
check for leaks.
3 Faults and what to do
about them
Faults and what to do about them
Emergency release
e.g. in the event of a power outage
Note: The programme will continue
running when the power supply has
been restored.
:Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
:Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning. Wait until the drum has stopped
turning.
Caution!
Water damage
Any escaping water may cause water
damage. Do not open the washing
machine door if water can be seen
through the glass.
If the laundry has to be removed, the
washing machine door can be opened
as follows:
1. Pull out the mains plug.
2. Open and remove the service flap.
3. Insert the cross-head screwdriver
into the emergency release. Pull it
downwards to the end (not less than
1cm).
4. Release it.
5. The washing machine door can now
be opened.
Faults and what to do about them en
35
Information on the display panel
Display Cause/remedy
è lights up ■ The temperature is too high. Wait until the temperature drops.
■ The water level is too high. It is not possible to add laundry. Run the Single
spin programme to reduce the water level, if necessary.
è flashes ■ Laundry may be caught. Open and close the door again and press the A but-
ton.
■ If necessary, push the door closed or remove some laundry and then push it
closed again.
■ If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
r lights up The water pressure is too low.
r flashes ■ Turn on the cold water tap fully,
■ Supply hose kinked/trapped,
■ Clean the filter. ~ Page 33
“ :‚ ‰ ■ The drain pump is blocked. Clean the drain pump. ~ Page 32
■ The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 33
“ :„ ƒ Alternating display with “Ÿš when programme is finished, indicating the laundry
inside are unbalanced. The washing machines’ unbalanced load detection system
can not adjust the imbalance.To protect the mechanical systems, the machine will
not achieve the highest spin speed, and the laundry can not be spinned completely.
Please wash small and large items of laundry together.
E The childproof lock is activated – deactivate it.
Å* lights up Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
The indicator light ¢
for the Drum Clean
programme* flashes
Run the Drum Clean programme or a 60 °C programme to clean and care for the
drum and the outer tub.
Notes
■ Run the programme without laundry.
■ Switching the information signal on/off ~ Page 30
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call the after-sales service. ~ Page 37
* depending on the model
en Faults and what to do about them
36
Faults and what to do about them
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the supply hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 33
■ Is the supply hose kinked or trapped?
■ Is there water in the drum?
The door cannot be
opened.
■ The programme does not end normally. Select any programme.
■ Is - - - selected (Rinse Stop = no final spin)?
■ Can the door only be opened by the emergency release? ~ Page 34
The program will not
start.
■ Have you pressed the A or Finished in-time 5 button?
■ Is the door closed correctly?
■ Is the E childproof lock activated? Deactivate.
The additional function
could not be activated for
the selected programme.
Can the additional option be selected?
Overview of programmes ~ Supplementary sheet for the operating and instal-
lation instructions.
The water is not draining. ■ Is - - - selected (Rinse Stop = no final spin)?
■ Clean the drain pump. ~ Page 32
■ Clean the drain pipe and/or the drain hose. ~ Page 33
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Less Ironing* selected?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme duration
changes during the wash
cycle.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Residual water in the
compartment i .
Remove the insert. Clean detergent drawer and re-insert~ Page 32
Residual detergent in the
detergent dispenser
■ Detergent is damp or lumpy, clean the detergent dispenser.
■ Use the dosing aid for liquid detergent.
* depending on the model
After-sales service en
37
4 After-sales service
After- sales service
If you cannot rectify a fault yourself,
please contact our after-sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
You can find this information:
■ On the inside of the loading door
■ On the back of the appliance
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
The Å* symbol lights
up in the display panel.
Foam may also be leaking
from the detergent
drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour it into
compartment II (not suitable for outdoor clothing, sportswear or items stuffed
with down).
Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine "move-
ment" during the spin
cycle.
■ Is the appliance aligned? Align the appliance. ~ Page 17
■ Have the transport bolts been removed? Remove the transport
bolts.~ Page 14
The display panel/indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services. ~ Page 37
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Single rinse or brush the laundry after washing.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■ Switch off the appliance and pull out the mains plug.
■ Turn off the tap and call customer services. ~ Page 37
Faults Cause/Remedy
* depending on the model
E no. Product number
FD Production number
(1U )'
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001116179*
9001116179 (9712)
To book an engineer visit and product advice
Please find the contact data of all countries in the enclosed customer service list.
CN 400 889 9999
