en
2
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe transport.............................4
1.5 Safe installation ..........................5
1.6 Safe use .....................................6
1.7 Damaged appliance...................8
2 Preventing material damage .......9
3 Environmental protection and
saving energy...............................9
3.1 Disposing of packaging .............9
3.2 Saving energy.............................9
4 Installation and connection.........9
4.1 Scope of delivery........................9
4.2 Criteria for the installation
location .....................................10
4.3 Installing the appliance ............10
4.4 Preparing the appliance for
the first time..............................11
4.5 Connecting the appliance to
the electricity supply.................11
5 Familiarising yourself with
your appliance............................12
5.1 Appliance .................................12
5.2 Control panel............................13
6 Features......................................13
6.1 Freezer compartment flap ........13
6.2 Accessories..............................13
7 Basic operation ..........................14
7.1 Switching on the appliance ......14
7.2 Operating tips...........................14
7.3 Switching off the appliance ......14
7.4 Setting the temperature............14
8 Additional functions ..................15
8.1 Automatic Super freezing.........15
8.2 Manual Super freezing .............15
8.3 Automatic door-opening aid.....15
9 Alarm...........................................16
9.1 Door alarm ...............................16
9.2 Temperature alarm ...................16
10 HomeConnect .........................17
10.1 Setting up HomeConnect......17
10.2 Installing updates for the
Home Connect software ........18
10.3 Resetting HomeConnect
settings ...................................18
10.4 Data protection.......................18
11 Freezer compartment...............19
11.1 Freezing capacity ...................19
11.2 Fully utilising the freezer
compartment volume .............19
11.3 Tips for storing food in the
freezer compartment ..............19
11.4 Tips for freezing fresh food ....19
11.5 Shelf life of frozen food at
−18°C....................................20
11.6 Defrosting methods for
frozen food .............................20
12 Defrosting.................................20
12.1 Defrosting in the freezer
compartment ..........................20
13 Cleaning and servicing............20
13.1 Preparing the appliance for
cleaning ..................................20
13.2 Cleaning the appliance ..........21
13.3 Removing the fittings..............21
14 Troubleshooting.......................23
14.1 Power failure...........................25
14.2 Conducting an appliance
self-test ...................................25
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15 Storage and disposal...............25
15.1 Taking the appliance out of
operation ................................25
15.2 Disposing of old appliance ....25
16 Customer Service.....................26
16.1 Product number (E-Nr.) and
production number (FD).........26
17 Technical data ..........................26
18 Declaration of Conformity .......27
en Safety
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1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
¡ for freezing food and making ice cubes.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of 2000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Children above the age of three years old and younger than eight
years old may load and unload the the fridge-freezer.
1.4 Safe transport
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
Safety en
5
1.5 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with heat sources.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the re-
frigeration circuit may result in a flammable mixture of gas and air.
▶ Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
en Safety
6
Portable multiple socket strips or portable power supply units may
overheat and cause a fire.
▶ Do not place portable multiple socket strips or power supply
units on the back of the appliance.
1.6 Safe use
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners to clean the appli-
ance.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
WARNING‒Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may es-
cape and explode.
▶ To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended
by the manufacturer.
▶ If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive sub-
stances may explode, e.g. spray cans.
▶ Do not store products which contain flammable propellants (e.g.
spray cans) or explosive substances in the appliance.
Safety en
7
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heat-
ers or electric ice makers.
▶ Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
Containers that contain carbonated drinks may burst.
▶ Do not store containers that contain carbonated drinks in the
freezer compartment.
Injury to the eyes caused by escaping flammable refrigerant and
hazardous gases.
▶ Do not damage the tubes of the refrigerant circuit or the insula-
tion.
WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by
refrigeration.
▶ Never put frozen food straight from the freezer compartment
into your mouth.
▶ Avoid prolonged contact of the skin with frozen food, ice and
surfaces in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the
following instructions.
▶ If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of
the appliance.
▶ Regularly clean the surfaces that may come into contact with
food and accessible drain systems.
▶ If the fridge/freezer is empty for an extended period of time,
switch off the appliance, defrost it, clean it and leave the door
open to prevent the formation of mould.
en Safety
8
1.7 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
▶ Call customer services. →Page26
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful
gases may escape and ignite.
▶ Keep naked flames and ignition sources away from the appli-
ance.
▶ Ventilate the room.
▶ Switch off the appliance. →Page14
▶ Unplug the appliance from the mains or switch off the circuit
breaker in the fuse box.
▶ Call after-sales service. →Page26
Preventing material damage en
9
2 Preventing material
damage
ATTENTION!
Using the base, runners or appliance
doors as a seat surface or climbing
surface may damage the appliance.
▶ Do not stand or support yourself
on the base, runners or doors.
Contamination with oil or fat may
cause plastic parts and door seals to
become porous.
▶ Keep plastic parts and door seals
free of oil and grease.
3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less power.
Selecting the installation location
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away as
possible from heating elements,
cookers and other heat sources:
– Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 300mm clearance to
oil or solid-fuel cookers.
¡ Use a niche depth of 560mm.
¡ Never cover or block the external
ventilation openings.
Saving energy during use
Note:The arrangement of the fittings
does not affect the energy consump-
tion of the appliance.
¡ Open the appliance only briefly
and then close it carefully.
¡ Never cover or block the interior
ventilation openings or the exterior
ventilation openings.
¡ Transport purchased food in a
cool bag and place in the appli-
ance quickly.
¡ Allow warm food and drinks to
cool down before storing them.
¡ Always leave some space between
the food and to the back panel.
4 Installation and con-
nection
4.1 Scope of delivery
After unpacking all parts, check for
any transport damage and for com-
pleteness of delivery.
If you have any complaints, contact
your dealer or our after-sales service
→Page26.
The delivery consists of the following:
¡ Built-in appliance
¡ Equipment and accessories
1
¡ Installation material
¡ Installation instructions
¡ User manual
¡ Customer service directory
1
Depending on the appliance specifications
en Installation and connection
10
¡ Warranty enclosure
1
¡ Energy label
¡ Information on energy consump-
tion and noises
¡ Information about HomeConnect
4.2 Criteria for the installation
location
WARNING
Risk of explosion!
If the appliance is in a space that is
too small, a leak in the refrigeration
circuit may result in a flammable mix-
ture of gas and air.
▶ Only install the appliance in a
space with a volume of at least
1m
3
per 8g refrigerant. The
volume of refrigerant is indicated
on the rating plate. →"Appliance",
Fig. 1 /
4
, Page12
The weight of the appliance ex works
may be up to 70kg depending on
the model.
The subfloor must be sufficiently
stable to bear the weight of the appli-
ance.
Permitted room temperature
The permitted room temperature de-
pends on the appliance's climate
class.
The climate class can be found on
the rating plate. →"Appliance", Fig.
1 /
4
, Page12
Climate
class
Permitted room tem-
perature
SN 10°C to 32°C
N 16°C to 32°C
ST 16°C to 38°C
T 16°C to 43°C
The appliance is fully functional within
the permitted room temperature.
If an appliance with climate class SN
is operated at colder room temperat-
ures, the appliance will not be dam-
aged up to a room temperature of
5°C.
Niche dimensions
Observe the niche dimensions if you
install your appliance in the niche. If
this is not the case, problems may
occur when installing the appliance.
Niche depth
Install the appliance in the recom-
mended niche depth of 560mm.
If the niche depth is smaller, the en-
ergy consumption increases slightly.
The niche depth must be a minimum
550mm.
Niche width
An inside niche width of at least
560mm is required for the appli-
ance.
Over-and-under and side-by-side
installation
If you want to install 2 refrigerating
appliances one over the other or side
by side, you must maintain a clear-
ance of at least 150mm between the
appliances. Selected appliances can
be installed without a minimum clear-
ance. Ask your dealer or kitchen
planner about this.
4.3 Installing the appliance
▶ Install the appliance in accordance
with the enclosed installation in-
structions.
1
Not in all countries
Installation and connection en
11
4.4 Preparing the appliance
for the first time
1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad-
hesive strips and carton.
3. Clean the appliance for the first
time. →Page21
4.5 Connecting the appliance
to the electricity supply
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate. →"Appliance", Fig. 1 /
4
,
Page12
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
Features en
13
Note:Deviations between your appli-
ance and the diagrams may differ
with regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
1 3 4 5 62
2
1
switches the warning
signal off.
2
/ sets the temperature of the
freezer compartment.
3
Displays the set temperature
for the freezer compartment
in °C.
4
switches Super freezing
on or off.
5
opens the menu for setting
Home Connect.
6
switches the appliance on
or off.
6 Features
The features of your appliance de-
pend on the model.
6.1 Freezer compartment flap
Store food that is used frequently or
that only needs to be stored for a
short time on the shelf behind the
freezer-compartment flap.
6.2 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
The accessories for your appliance
depend on the model.
en operation
14
Ice pack
Use the ice pack for temporarily
keeping food cool, e.g. in a cool bag.
Tip:If a power failure or malfunction
occurs, the ice pack can be used to
slow down the thawing process for
the stored frozen food.
Ice cube tray
Use the ice cube tray to make ice
cubes.
Making ice cubes
Use only drinking water tomake ice
cubes.
1. Fill the ice cube tray with drinking
water up to ¾ and place in the
freezer compartment.
If the ice cube tray is stuck to the
freezer compartment, loosen it with
a blunt implement only (e.g. spoon
handle).
2. To loosen the ice cubes, twist the
ice cube tray slightly or hold it
briefly under flowing water.
operation
7 Basic operation
operation
7.1 Switching on the appli-
ance
1. Press .
a The appliance begins to cool.
a A warning signal sounds and
lights up because the freezer com-
partment is still too warm.
2. Switch off the warning tone using
.
a goes out as soon as the set
temperature has been reached.
3. Set the required temperature.
→Page14
7.2 Operating tips
¡ Once you have switched on the
appliance, the set temperature is
only reached after several hours.
Do not put any food in the appli-
ance until the set temperature has
been reached.
¡ The front panels of the housing are
temporarily heated slightly. This
prevents condensation in the area
of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is
then difficult to open again. Wait a
moment until the vacuum is offset.
7.3 Switching off the appli-
ance
▶ Press .
7.4 Setting the temperature
Setting the freezer compartment
temperature
▶ Press / repeatedly until the tem-
perature display shows the re-
quired temperature.
The recommended temperature in
the freezer compartment is
−18°C.
Additional functions en
15
8 Additional functions
8.1 Automatic Super freezing
With automatic Super freezing, the
freezer compartment cools down to a
much lower temperature than in nor-
mal mode. This freezes food more
quickly.
The automatic Super freezing
switches on if you place fresh food in
the frozen food container that is
second from the bottom, starting
from the right-hand side.
If the automatic Super freezing is
switched on, lights up and in-
creased noises may occur.
After operation, the appliance
switches from automatic Super freez-
ing to normal operation.
Cancelling automatic Super
freezing
▶ Press .
a The previously set temperature is
displayed.
8.2 Manual Super freezing
With Super freezing, the freezer com-
partment cools as cold as possible.
Switch on Super freezing four to
sixhours before placing food weigh-
ing 2kg or more into the freezer
compartment.
In order to utilise the freezer capacity,
use Super freezing.
→"Prerequisites for freezing capa-
city", Page19
Note:When Super freezing is
switched on, increased noise may
occur.
Switching on manual Super
freezing
▶ Press .
a lights up.
Note:After approx. 60hours, the ap-
pliance switches to normal operation.
Switching off manual Super
freezing
▶ Press .
a The previously set temperature is
displayed.
8.3 Automatic door-opening
aid
The automatic door-opening aid sup-
ports you in opening the door.
Opening the door using the
automatic door-opening aid
ATTENTION!
Repeatedly closing the door prema-
turely may cause the automatic door-
opening aid to fail or wear out. Never
close the door while the door-open-
ing aid is extended.
▶ If you have nevertheless closed
the door, leave it closed for
5minutes. The automatic door-
opening aid is realigned.
1. Push the door in the middle.
a The automatic door-opening aid
extends and opens the door
slightly.
2. Manually open the door.
If you do not open the door any
further within 3seconds, the auto-
matic door-opening aid retracts
and the door closes.
en Alarm
16
Setting the compressive force of
the automatic door-opening aid
The compressive force is the force
that you must apply in order to trig-
ger the automatic door-opening aid.
1. Open the door, wait until the auto-
matic door-opening aid is retrac-
ted, and close the door.
2. Open the door and press and hold
for 2seconds.
3. Press / repeatedly until the re-
quired compressive force is dis-
played.
Low compress-
ive force
Medium com-
pressive force
High compress-
ive force
a The compressive force of the auto-
matic door-opening aid is set and
the temperature that was previ-
ously set is displayed.
Switching off the automatic door-
opening aid
1. Open the door, wait until the auto-
matic door-opening aid is retrac-
ted, and close the door.
2. Open the door and press and hold
for 2seconds.
3. Press repeatedly until the temper-
ature display shows .
a Automatic door opening is
switched off and the temperature
that was previously set is dis-
played again.
Switching on the automatic door-
opening aid
1. Open the door, wait until the auto-
matic door-opening aid is retrac-
ted, and close the door.
2. Open the door and press and hold
for 2seconds.
3. Press repeatedly until the temper-
ature display shows the required
compressive force.
→"Setting the compressive force
of the automatic door-opening
aid", Page16
a The automatic door-opening aid is
switched on with the appropriate
compressive force and the temper-
ature display shows the temperat-
ure that was previously set.
9 Alarm
9.1 Door alarm
If the appliance door is open for a
while, the door alarm switches on.
A warning tone sounds.
Switching off the door alarm
▶ Close the appliance door or press
.
a The warning tone is switched off.
9.2 Temperature alarm
If the freezer compartment becomes
too warm, the temperature alarm is
switched on.
A warning tone sounds and
lights up.
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶ Do not refreeze food after it has
been defrosted or started to de-
frost.
▶ Refreeze food only after cooking.
▶ These items should no longer be
stored for the maximum storage
period.
HomeConnect en
17
The temperature alarm can be
switched on in the following cases:
¡ The appliance is switched on.
Do not store any food until the ap-
pliance has reached the set tem-
perature.
¡ Large quantities of fresh food are
being placed inside.
Switch on Super freezing before
placing large quantities of food in
the appliance.
¡ The freezer compartment door is
open for too long.
Check whether the frozen food has
defrosted or thawed.
Switching off the temperature
alarm
▶ Press .
a The warning tone is switched off.
a From this time on, the warmest
temperature is measured again
and saved.
a lights up until the set temper-
ature is reached again.
HomeConnect
10 HomeConnect
HomeConnect
This appliance is network-capable.
Connect your appliance to a mobile
device to control its functions via the
HomeConnect app.
The HomeConnect services are not
available in every country. The avail-
ability of the HomeConnect function
depends on the availability of
HomeConnect services in your coun-
try. You can find information about
this at: www.home-connect.com.
To be able to use HomeConnect,
you must first set up the connection
to the WLAN home network (Wi-Fi
1
)
and to the HomeConnect app.
After switching on the appliance, wait
at least 2minutes until internal
device initialisation is complete. Only
then should you set up HomeCon-
nect.
The HomeConnect app guides you
through the entire login process. Fol-
low the instructions in the HomeCon-
nect app to configure the settings.
Tips
¡ Please consult the documents sup-
plied by HomeConnect.
¡ Please also follow the instructions
in the HomeConnect app.
Notes
¡ Please note the safety precautions
in this instruction manual and
make sure that they are also ob-
served when operating the appli-
ance via the HomeConnect app.
→"Safety", Page4
¡ Operating the appliance on the ap-
pliance itself always takes priority.
During this time it is not possible
to operate the appliance using the
HomeConnect app.
10.1 Setting up HomeCon-
nect
Requirement:The HomeCon-
nectapp has been installed on your
mobile device.
1
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
en HomeConnect
18
1. Scan the QR code using the
HomeConnectapp.
2. Follow the instructions in the
HomeConnectapp.
10.2 Installing updates for the
Home Connect software
The appliance searches for updates
to the HomeConnect software at reg-
ular intervals.
Note:If updates are available, the
temperature display shows .
To reset the update and the temper-
ature display to the set temperature,
press any touch field.
1. Press .
a The temperature display shows .
2. Press repeatedly until the
temperature display shows .
3. Press .
a The temperature display shows an
animation.
a The update is installed.
a The control panel is locked during
the installation.
a If the installation is successful, the
temperature display shows .
4. If the temperature display shows
, the appliance was unable to in-
stall the update.
‒ Repeat the process at a later
point.
5. If the update cannot be completed
after several attempts, contact cus-
tomer service →Page26 .
10.3 Resetting HomeConnect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the HomeConnectsettings.
1. Press .
a The temperature display shows .
2. Press repeatedly until the
temperature display shows .
3. Press .
a The temperature display shows an
animation for 15seconds.
a The temperature display shows .
a The HomeConnect settings have
been reset.
10.4 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the HomeConnect
server (initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡ Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect functions for use and
is only required when you want to
use the HomeConnect functions for
the first time.
Freezer compartment en
19
Note:Please note that the
HomeConnect functions can only be
utilised with the HomeConnect app.
Information on data protection can be
retrieved in the HomeConnect app.
11 Freezer compartment
You can store frozen food, freeze
food and make ice cubes in the
freezer compartment.
The temperature can be set from
−16°C to −24°C.
Long-term storage of food should be
at –18°C or lower.
The freezer compartment can be
used to store perishable food long-
term. The low temperatures slow
down or stop the spoilage.
11.1 Freezing capacity
The freezing capacity indicates the
quantity of food that can be frozen
right through to the centre within a
specific period of time.
Information on freezing capacity can
be found on the rating plate. →"Appli-
ance", Fig. 1 /
4
, Page12
Prerequisites for freezing capacity
1. Approx. 24 hours before placing
fresh food in the appliance, switch
on Super freezing.
→"Switching on manual Super
freezing", Page15
2. Fill the upper compartment with
food first.
3. If the top compartment does not
have enough space, store the re-
maining quantity in the compart-
ment underneath.
11.2 Fully utilising the freezer
compartment volume
Learn how to store the maximum
amount of frozen food in the freezer
compartment.
1. Remove all fittings from the freezer
compartment. →Page21
2. Store food directly on the shelves
and on the floor of the freezer
compartment.
11.3 Tips for storing food in
the freezer compartment
¡ Store food in air-tight packaging.
¡ Do not bring food which is to be
frozen into contact with frozen
food.
¡ Place thefood over thewhole area
ofthefrozen food containers.
¡ To quickly and gently freeze larger
quantities of fresh food, place this
in the top frozen food container.
¡ To ensure that the air can circulate
freely in the appliance, push the
frozen food containers in as far as
they will go.
11.4 Tips for freezing fresh
food
¡ Freeze fresh and undamaged food
only.
¡ Freeze food in portions.
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ Vegetables: Wash, chop up and
blanch before freezing.
¡ Fruit: Wash, pit and perhaps peel,
possibly add sugar or ascorbic
acid solution.
¡ Food that is suitable for freezing in-
cludes baked items, fish and sea-
food, meat, game, poultry, eggs
without shells, cheese, butter and
quark, ready meals and leftovers.
en Defrosting
20
¡ Food that is unsuitable for freezing
includes lettuce, radishes, eggs in
shells, grapes, raw apples and
pears, yoghurt, sour cream, crème
fraîche and mayonnaise.
Packing frozen food
If you select suitable packaging ma-
terial and the correct type of pack-
aging, you can determine the product
quality and prevent freezer burn.
1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out.
4. Label the packaging with the con-
tents and the date of freezing.
11.5 Shelf life of frozen food
at −18°C
Food Storage time
Fish, sausages, pre-
pared meals and
baked goods
up to
6months
Poultry, meat up to
8months
Vegetables, fruit up to
12months
11.6 Defrosting methods for
frozen food
CAUTION
Risk of harm to health!
During the thawing process, bacteria
may multiply and spoil the frozen
food.
▶ Do not refreeze food after it has
been defrosted or started to de-
frost.
▶ Refreeze food only after cooking.
▶ These items should no longer be
stored for the maximum storage
period.
¡ Defrost animal-based food, such
as fish, meat, cheese, quark, in the
refrigerator compartment.
¡ Defrost bread at room temperat-
ure.
¡ Prepare food for immediate con-
sumption in the microwave, in the
oven or on the hob.
12 Defrosting
12.1 Defrosting in the freezer
compartment
The fully automatic NoFrost system
ensures that the freezer compartment
remains frost-free. Defrosting is not
required.
13 Cleaning and servi-
cing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
Customer Service must clean inac-
cessible points. Cleaning by cus-
tomer service can give rise to costs.
13.1 Preparing the appliance
for cleaning
1. Switch off the appliance.
→Page14
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Take out all of the food and store it
in a cool place.
Place ice packs (if available) onto
the food.
Cleaning and servicing en
21
4. Remove all fittings and accessor-
ies from the appliance.
→Page21
13.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an
electric shock.
▶ Do not use steam- or high-pres-
sure cleaners to clean the appli-
ance.
Liquid in the lighting or in the con-
trols can be dangerous.
▶ The rinsing water must not drip
into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Do not use harsh or abrasive de-
tergents.
▶ Do not use cleaning products with
a high alcohol content.
If you clean fittings and accessories
in the dishwasher, this may cause
them to become deformed or discol-
our.
▶ Never clean fittings and accessory
in the dishwasher.
1. Prepare the appliance for cleaning.
→Page20
2. Clean the appliance, the fittings,
the accessories and the door seals
with a dish cloth, lukewarm water
and a little pH-neutral washing-up
liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
→Page11
6. Switch on the appliance.
→Page14
7. Putting the food into the appliance.
13.3 Removing the fittings
If you want to clean the fittings thor-
oughly, remove these from your ap-
pliance.
Removing the freezer flap
▶ Open the freezer compartment flap
and release from the holder.
Removing the freezer
compartment shelf
▶ Pull out the freezer compartment
shelf and remove it.
Removing the frozen food
container
1. Take out the frozen food container
as far as it will go.
en Cleaning and servicing
22
2. Lift the frozen food container at the
front and remove it .
Troubleshooting en
23
14 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
cooling, the displays
and lighting are lit.
Showroom mode is switched on.
▶
Carry out the appliance self-test. →Page25
a Once the appliance self-test has ended, the appli-
ance switches to normal operation.
HomeConnect is not
working properly.
Different causes are possible.
▶ Go to www.home-connect.com.
or appears in the
temperature display.
The electronics have detected a fault.
1.
Switch off the appliance. →Page14
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call cus-
tomer service.
The customer service number can be found in the
enclosed customer service directory.
Temperature display
flashes.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The appliance door is open.
▶ Close the appliance door.
External ventilation openings are covered up.
▶ Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in.
en Troubleshooting
24
Fault Cause and troubleshooting
Temperature display
flashes.
▶ Do not exceed the max. freezing capacity.
→"Freezing capacity", Page19
A warning tone
sounds, the temperat-
ure display flashes
and lights up.
Different causes are possible.
▶ Press .
a The alarm is switched off.
The appliance door is open.
▶ Close the appliance door.
External ventilation openings are covered up.
▶ Remove any obstructions from in front of the ex-
ternal ventilation openings.
Larger quantities of fresh food have been put in.
▶ Do not exceed the max. freezing capacity.
→"Freezing capacity", Page19
The temperature dif-
fers greatly from the
setting.
Different causes are possible.
1.
Switch off the appliance. →Page14
2. Switch the appliance back on after fiveminutes.
→Page14
‒ If the temperature is too warm, check the temper-
ature again after a couple of hours.
‒ If the temperature is too cold, check the temper-
ature again on the following day.
The appliance hums,
bubbles, buzzes,
gargles, clicks or
crackles.
Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches or solenoid valves are switching on or off.
Automatic defrosting is running.
No action required.
The appliance makes
noises.
Fittings wobble or stick.
▶ Check the removable fittings and, if required, re-
place these.
Containers are touching.
▶ Move the containers apart.
Super freezing is switched on.
No action required.
Storage and disposal en
25
14.1 Power failure
During a power failure, the temperat-
ure in the appliance rises; this re-
duces the storage time and the qual-
ity of the frozen food.
On the website for your appliance,
the technical data provides you with
the storage times for frozen food in
the event of a fault.
Notes
¡ Open the appliance as little as
possible during a power failure
and do not place any other food in
the appliance.
¡ Check the quality of the food
immediately after a power failure.
– Dispose of any frozen food that
has defrosted and is hotter than
5°C.
– Cook or fry slightly thawed
frozen food, and then either con-
sume it or freeze it again.
14.2 Conducting an appliance
self-test
Your appliance has an appliance self-
test which displays faults that can be
eliminated by your customer service.
1. Switch off the appliance.
→Page14
2. Switch the appliance back on after
approx. fiveminutes. →Page14
3. Within the first 10seconds after
switching on, press and hold
for 3 to 5seconds until an audible
signal sounds.
a The appliance self-test starts.
a While the appliance self-test is run-
ning, a long audible signal sounds.
a If, at the end of the appliance self-
test, two audible signals sound
and the temperature display indic-
ates the set temperature, your ap-
pliance is OK. The appliance
switches to normal operation.
a If, at the end of the appliance self-
test, 5audible signals sound and
flashes for 10seconds, in-
form customer service.
15 Storage and disposal
15.1 Taking the appliance out
of operation
1. Switch off the appliance.
→Page14
2. Disconnect the appliance from the
power supply.
Unplug the appliance from the
mains or switch off the circuit
breaker in the fuse box.
3. Remove all of the food.
4.
Clean the appliance. →Page21
5. To guarantee the ventilation inside
the appliance, leave the appliance
open.
15.2 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶ Leave shelves and containers in-
side the appliance to prevent chil-
dren from climbing in.
▶ Keep children away from the re-
dundant appliance.
en Customer Service
26
WARNING
Risk of fire!
If the tubes are damaged, flammable
refrigerant and harmful gases may
escape and ignite.
▶ Do not damage the tubes of the re-
frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
16 Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
16.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
→"Appliance", Fig. 1 /
4
, Page12
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
17 Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→"Appliance", Fig. 1 /
4
, Page12
Declaration of Conformity en
27
You can find more information about
your model online at
https://eprel.ec.europa.eu/
1
. This web
address is linked to the official EU
EPREL product database. Please
then follow the instructions on
searching for the model. The model
identifier is made up of the charac-
ters before the slash in the product
number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the
model identifier in the first line of the
EU energy label.
18 Declaration of Con-
formity
BSH Hausgeräte GmbH hereby de-
clares that the appliance with Home
Connect functionality conforms to the
basic requirements and other relev-
ant provisions of Directive 2014/53/
EU.
A detailed RED Declaration of Con-
formity can be found online at
www.neff-international.com among
the additional documents on the
product page for your appliance.
Hereby, BSH Hausgeräte GmbH de-
clares that the appliance with
HomeConnect functionality is in
compliance with relevant statutory
requirements.
2
A detailed Declaration of Conformity
can be found online at www.neff-
home.com/uk among the additional
documents on the product page for
your appliance.
2
Only applies to Great Britain
2.4 GHz band (2400–2483.5MHz):
Max. 100mW
5 GHz band (5150–5350MHz +
5470–5725MHz): Max. 100mW
1
Only applies to countries in the European Economic Area
2
Only applies to Great Britain
en Declaration of Conformity
28
BE BG CZ DK DE EE IE EL ES
FR HR IT CY LI LV LT LU HU
MT NL AT PL PT RO SI SK FI
SE NO CH TR IS UK (NI)
5GHz WLAN (Wi-Fi): For indoor use only.
AL BA MD ME MK RS UK UA
5GHz WLAN (Wi-Fi): For indoor use only.
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
*9001741499*
9001741499
en
020715
