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BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
WARNING Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly. Push ON-OFF
will not run. 2. ON-OFF switch not turned on. 2. Push ON-OFF switch to ON.
3. Thermal protector tripped. 3. Allow to cool 50 minutes and
thermal protector will reset
itself.
4. Tripped circuit breaker/blown 4. Reset circuit breaker or replace
fuse at household service panel. fuse.
5. Defective wall outlet. 5. Check with a good appliance or
lamp. Have outlet properly
serviced.
Poor job of dirt 1. Full or clogged dust bag. 1. Change bag.
pickup. 2. Broken belt. 2. Replace belt.
3. Carpet height selector incorrect. 3. Set in the correct position.
4. Clogged hose or nozzle. 4. Clean hose or nozzle area.
5. Hose not inserted fully. 5. Insert hose.
6. Worn agitiator. 6. Replace agitator.
7. Hole in hose. 7. Replace hose.
8. Dust cover improperly installed. 8. Properly install dust cover.
9. Belt not installed on motor shaft. 9. Install belt on motor shaft.
Dust escapes 1. Bag improperly installed. 1. Properly install bag.
the paper bag. 2. Bag torn. 2. Replace bag.
Vacuum cleaner 1. Wrong pile height setting. 1. Adjust setting.
picks up
moveable rugs
or pushes too
hard.
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